Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107851 | Brawijaya Hospital Tangerang | 3 | 2022 | - | 83.5% | 85% | 96.04% | 80% | 65.34% | 10.67% | 78.88% | 100% | 99.98% | 45.15% | 73.73% | 100% | 77.85 |
| 107852 | RS Umum Dr TC Hillers Maumere | 3 | 2022 | - | 81.95% | 98% | 68.75% | 100% | 6.98% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0 |
| 107853 | RS Umum Ari Canti | 3 | 2022 | - | 88.5% | 90% | 100% | 100% | 86.14% | 0.53% | 87.09% | 100% | 98.22% | 85.71% | 100% | 100% | 0 |
| 107854 | RS Umum Daerah MGR Gabriel Manek | 3 | 2022 | - | 60% | 91% | 94.68% | 96.15% | 95% | 57% | 100% | 96% | 46.5% | 46% | 98.67% | 93.33% | 0 |
| 107855 | RS Bethsaida | 3 | 2022 | - | 95.33% | 95% | 100% | 0% | 96.46% | 0% | 97% | 100% | 99.97% | 97% | 100% | 100% | 99.6 |
| 107856 | RS Umum Siloam Bali | 3 | 2022 | - | 85.34% | 98% | 97.92% | 0% | 58.5% | 29.02% | 82.72% | 100% | 99.88% | 100% | 100% | 98.11% | 0 |
| 107857 | RS Hermina Ciputat | 3 | 2022 | - | 98% | 100% | 100% | 100% | 90% | 0% | 93.33% | 100% | 100% | 96.67% | 100% | 96.67% | 0 |
| 107858 | RS Ibu dan Anak Pratiwi | 3 | 2022 | - | 86.07% | 100% | 100% | 100% | 100% | 0% | 83.87% | 100% | 100% | 82.14% | 100% | 100% | 0 |
| 107859 | RS Aqidah | 3 | 2022 | - | 94.72% | 97% | 100% | 83.33% | 95.3% | 3.85% | 87.91% | 98.93% | 92.93% | 97.35% | 95.84% | 85.71% | 0 |
| 107860 | RS Medika Lestari | 3 | 2022 | - | 100% | 100% | 100% | 80% | 88.4% | 5% | 70.59% | 100% | 100% | 0% | 100% | 100% | 84.84 |
| 107861 | RS Umum Daerah Klungkung | 3 | 2022 | - | 100% | 100% | 100% | 100% | 97.76% | 0% | 97.89% | 100% | 100% | 100% | 100% | 100% | 87.39 |
| 107862 | RS Katholik Marianum Halilulik | 3 | 2022 | - | 87.5% | 85% | 90% | 100% | 95% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 85 |
| 107863 | RS Hermina Periuk Tangerang | 3 | 2022 | - | 94.22% | 98% | 100% | 90.91% | 100% | 4.35% | 100% | 100% | 100% | 84.62% | 100% | 100% | 99.67 |
| 107864 | RS Rumah Indonesia Sehat | 3 | 2022 | - | 85% | 91% | 96.55% | 100% | 74.17% | 0% | 83.57% | 94.12% | 99.01% | 92.86% | 100% | 98.67% | 0 |
| 107865 | RS Umum Daerah Bangli | 3 | 2022 | - | 91.94% | 96% | 100% | 85% | 99.03% | 0% | 99.14% | 100% | 95.15% | 100% | 0% | 100% | 0 |
| 107866 | RS Umum Dharma Kerti | 3 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 2.86% | 89.84% | 100% | 100% | 52.94% | 100% | 100% | 0 |
| 107867 | RS Umum Payangan | 3 | 2022 | - | 96.22% | 86% | 94.6% | 33.33% | 40.02% | 0% | 98.71% | 100% | 84.07% | 100% | 100% | 100% | 86.7 |
| 107868 | RS Umum Ganesha | 3 | 2022 | - | 83.98% | 94% | 100% | 100% | 94.74% | 0.84% | 89.74% | 100% | 98% | 77.78% | 100% | 100% | 96.57 |
| 107869 | RS Umum Daerah Ende | 3 | 2022 | - | 88.63% | 92% | 99.18% | 0% | 100% | 0% | 100% | 100% | 99.8% | 100% | 100% | 0% | 0 |
| 107870 | RS Umum Daerah Sanjiwani Gianyar | 3 | 2022 | - | 92.5% | 100% | 100% | 0% | 55.6% | 2.37% | 82.86% | 100% | 100% | 91.67% | 100% | 100% | 83.37 |
| 107871 | RS Umum Leona | 3 | 2022 | - | 100% | 100% | 100% | 16.67% | 100% | 0% | 23.44% | 100% | 100% | 0% | 100% | 0% | 0 |
| 107872 | RS Ibu dan Anak Karunia Bunda | 3 | 2022 | - | 80% | 70% | 92.86% | 93.33% | 100% | 0% | 60% | 100% | 92.5% | 100% | 100% | 100% | 0 |
| 107873 | RS Universitas Udayana | 3 | 2022 | - | 100% | 100% | 100% | 87.5% | 97.45% | 0% | 55.17% | 100% | 97.88% | 0% | 100% | 100% | 0 |
| 107874 | RS Jiwa Provinsi Bali | 3 | 2022 | - | 88.92% | 89% | 100% | 0% | 57.54% | 0% | 19.65% | 100% | 100% | 0% | 100% | 0% | 0 |
| 107875 | RS Cinta Kasih | 3 | 2022 | - | 87.84% | 87% | 100% | 100% | 49.08% | 0% | 69.88% | 100% | 100% | 74.47% | 100% | 100% | 100 |
| 107876 | RS Umum Kasih Ibu Saba | 3 | 2022 | - | 90% | 100% | 74.16% | 100% | 100% | 6.25% | 76.39% | 100% | 100% | 100% | 95.92% | 100% | 99.77 |
| 107877 | RS Umum Daerah Kota Tangerang Selatan | 3 | 2022 | - | 87% | 100% | 100% | 100% | 78.8% | 0% | 100% | 100% | 97.61% | 0% | 100% | 100% | 100 |
| 107878 | RS Umum Bintang | 3 | 2022 | - | 93.43% | 100% | 100% | 88.24% | 91.86% | 3.39% | 83.54% | 98.73% | 95.48% | 100% | 100% | 100% | 0 |
| 107879 | RS Fatimah | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.72% | 90.45% | 100% | 96.19% | 86.67% | 100% | 100% | 0 |
| 107880 | RS Umum Daerah Lewoleba | 3 | 2022 | - | 89.66% | 91% | 100% | 71.43% | 30% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 107881 | RS Umum Premagana | 3 | 2022 | - | 81.47% | 100% | 100% | 94.12% | 84.38% | 0% | 82.09% | 100% | 98.23% | 86.57% | 100% | 100% | 0 |
| 107882 | RS Umum Ibunda | 3 | 2022 | - | 84.58% | 97% | 99.41% | 100% | 100% | 100% | 93.3% | 100% | 91.71% | 71.23% | 98.98% | 100% | 78 |
| 107883 | RS Tiara | 3 | 2022 | - | 89.81% | 93% | 100% | 100% | 57.88% | 0% | 57.8% | 30% | 100% | 0% | 100% | 100% | 96.78 |
| 107884 | RS Karang Tengah Medika | 3 | 2022 | - | 83.94% | 100% | 100% | 100% | 87.5% | 0% | 100% | 100% | 95.91% | 66.67% | 88.39% | 100% | 0 |
| 107885 | RS Umum Bunda Pembantu Abadi Naob | 3 | 2022 | - | 98.39% | 94% | 100% | 0% | 100% | 0% | 94.59% | 100% | 0% | 100% | 100% | 0% | 0 |
| 107886 | RS Ibu dan Anak Bunda Ciputat | 3 | 2022 | - | 100% | 100% | 100% | 100% | 72.58% | 0% | 67.01% | 100% | 99.97% | 70.59% | 100% | 100% | 88 |
| 107887 | RS Buah Hati Ciputat | 3 | 2022 | - | 97% | 97% | 98.61% | 81.08% | 78.19% | 0.75% | 76.67% | 100% | 100% | 78.57% | 100% | 80.88% | 0 |
| 107888 | RS Umum Daerah Awet Muda Narmada | 3 | 2022 | - | 88% | 97% | 100% | 100% | 100% | 0% | 98.25% | 100% | 100% | 100% | 100% | 0% | 0 |
| 107889 | RS Mata Nusa Tenggara Barat | 3 | 2022 | - | 90% | 87% | 91.84% | 0% | 91.72% | 100% | 100% | 100% | 90.57% | 100% | 100% | 100% | 0 |
| 107890 | RS Umum Praya | 3 | 2022 | - | 93.5% | 96% | 96.15% | 80% | 72% | 9.09% | 100% | 93.33% | 94.67% | 30% | 90% | 85.71% | 83 |
| 107891 | RS Mentari | 3 | 2022 | - | 87.95% | 100% | 100% | 0% | 81.54% | 0% | 79.22% | 56.86% | 98.92% | 36.36% | 100% | 100% | 96 |
| 107892 | RS An-Nisa | 3 | 2022 | - | 92.58% | 99% | 97.93% | 100% | 62.26% | 1.38% | 33.26% | 71.73% | 88.36% | 0% | 97.04% | 100% | 99.6 |
| 107893 | RS Islam Yatofa | 3 | 2022 | - | 90% | 100% | 97.4% | 100% | 90.12% | 8.11% | 85.71% | 100% | 100% | 50% | 99.19% | 100% | 0 |
| 107894 | RS Umum Daerah Kota Cilegon | 3 | 2022 | - | 91.76% | 99% | 0% | 0% | 0% | 1.27% | 95.29% | 96.17% | 87.43% | 0% | 0% | 0% | 0 |
| 107895 | RS Mulya | 3 | 2022 | - | 100% | 99% | 100% | 100% | 89.2% | 0% | 86.25% | 100% | 99.92% | 85.71% | 100% | 100% | 80 |
| 107896 | RS Universitas Mataram | 3 | 2022 | - | 100% | 87% | 100% | 80% | 100% | 14.29% | 35.14% | 100% | 81.4% | 100% | 0% | 0% | 0 |
| 107897 | RS Cahaya Medika | 3 | 2022 | - | 61.86% | 76% | 85.26% | 90.09% | 77.72% | 3.64% | 62.9% | 78.22% | 69.61% | 0% | 88.89% | 100% | 90.73 |
| 107898 | RS Ibu dan Anak Permata Sarana Husada | 3 | 2022 | - | 85% | 100% | 100% | 87.5% | 89.94% | 0% | 73.86% | 100% | 86.98% | 78.38% | 100% | 71.43% | 0 |
| 107899 | Siloam Hospitals Mataram | 3 | 2022 | - | 87.66% | 99% | 100% | 0% | 49.78% | 4% | 53.19% | 100% | 100% | 75% | 98.57% | 100% | 0 |
| 107900 | RS EMC Tangerang | 3 | 2022 | - | 91.28% | 93% | 100% | 0% | 64.64% | 1.98% | 84.89% | 100% | 82% | 93.75% | 73.17% | 100% | 85 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.