Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107901 | RS Umum Daerah Dr. R. Soedjono Selong | 3 | 2022 | - | 77.53% | 86% | 95.67% | 100% | 49.75% | 3.45% | 94% | 100% | 99.66% | 100% | 100% | 100% | 77 |
| 107902 | RS Ibu dan Anak Cahaya Bunda | 3 | 2022 | - | 70.98% | 100% | 100% | 84.21% | 72.99% | 6% | 91.96% | 0% | 100% | 100% | 80.8% | 100% | 95 |
| 107903 | RS Umum Primaya Pasar Kemis | 3 | 2022 | - | 90% | 90% | 100% | 100% | 97.86% | 2.33% | 69.74% | 100% | 100% | 100% | 98.82% | 100% | 96 |
| 107904 | RS Citra sundari | 3 | 2022 | - | 90.91% | 98% | 100% | 0% | 97.94% | 0% | 100% | 100% | 0% | 0% | 100% | 83.33% | 0 |
| 107905 | RS Umum Balimed | 3 | 2022 | - | 87.37% | 90% | 93.4% | 77.5% | 81.96% | 0% | 99.63% | 98.2% | 91.09% | 69.23% | 99.23% | 100% | 0 |
| 107906 | RS Umum Daerah Serpong Utara | 3 | 2022 | - | 77.5% | 70% | 62.5% | 0% | 51.72% | 0% | 100% | 100% | 76.32% | 94.44% | 100% | 0% | 0 |
| 107907 | RS Ibu dan Anak Puri Bunda | 3 | 2022 | - | 96% | 100% | 100% | 100% | 98.04% | 1.47% | 76.87% | 100% | 98.42% | 93.13% | 100% | 100% | 98 |
| 107908 | RS Siloam Hospitals Kelapa Dua | 3 | 2022 | - | 94.41% | 98% | 100% | 0% | 100% | 4.55% | 88.89% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107909 | RS Bhayangkara Denpasar | 3 | 2022 | - | 87.2% | 97% | 100% | 100% | 100% | 0% | 99.03% | 100% | 98.66% | 100% | 100% | 100% | 88 |
| 107910 | RS Harapan Keluarga | 3 | 2022 | - | 96.5% | 100% | 98.72% | 0% | 98.83% | 1.6% | 86.85% | 100% | 88% | 89% | 100% | 100% | 0 |
| 107911 | RS Umum Daerah Tabanan | 3 | 2022 | - | 100% | 100% | 100% | 0% | 99.52% | 3.09% | 99.77% | 100% | 94.85% | 92.38% | 100% | 0% | 91.28 |
| 107912 | RS Umum Surya Husadha | 3 | 2022 | - | 100% | 100% | 100% | 100% | 98.96% | 0% | 100% | 100% | 99.7% | 100% | 100% | 100% | 96 |
| 107913 | RS Ibu dan Anak Bina Medika | 3 | 2022 | - | 90.65% | 97% | 100% | 100% | 71.3% | 0% | 65.85% | 100% | 100% | 42.86% | 100% | 100% | 82.75 |
| 107914 | RS Umum Daerah Bali Mandara Provinsi Bali | 3 | 2022 | - | 81.88% | 100% | 100% | 100% | 43.43% | 1.33% | 93.69% | 100% | 100% | 0% | 99.58% | 0% | 92 |
| 107915 | RS Sari Asih Serang | 3 | 2022 | - | 87.68% | 89% | 100% | 96.81% | 72.22% | 4.85% | 65.51% | 100% | 100% | 82.35% | 100% | 88.42% | 0 |
| 107916 | RS Sari Asih Ciputat | 3 | 2022 | - | 75% | 83% | 98.06% | 88.89% | 84.7% | 0.44% | 79.66% | 100% | 91.83% | 80.8% | 100% | 100% | 98.8 |
| 107917 | RS Melati | 3 | 2022 | - | 99.67% | 100% | 100% | 90.91% | 98.61% | 0% | 33.91% | 100% | 100% | 80% | 100% | 100% | 0 |
| 107918 | RS Umum Daerah Banten | 3 | 2022 | - | 85.98% | 100% | 95.61% | 16.67% | 96.7% | 8.9% | 94.37% | 84.62% | 92.17% | 100% | 99.94% | 100% | 0 |
| 107919 | RS Metro Medika | 3 | 2022 | - | 88.39% | 81% | 89.55% | 85% | 73.99% | 3.61% | 82.84% | 100% | 82.95% | 85.82% | 82.14% | 80% | 0 |
| 107920 | RS Umum Daerah Patut Patuh Patju | 3 | 2022 | - | 96.27% | 97% | 100% | 85.29% | 84.11% | 4.6% | 100% | 100% | 90.53% | 96.97% | 100% | 100% | 0 |
| 107921 | RS Ibu dan Anak Puri Bunda Tabanan | 3 | 2022 | - | 97.92% | 100% | 100% | 100% | 98.27% | 21.52% | 87.34% | 100% | 90.33% | 85% | 100% | 100% | 100 |
| 107922 | RS Umum Kasih Ibu Tabanan | 3 | 2022 | - | 75.91% | 100% | 100% | 100% | 73.33% | 0.71% | 51.28% | 100% | 96.77% | 0% | 100% | 100% | 100 |
| 107923 | RS dr. Agung | 3 | 2022 | - | 92.56% | 100% | 100% | 100% | 83.33% | 4.26% | 81.82% | 100% | 84% | 81.11% | 98.51% | 100% | 0 |
| 107924 | RS Risa Sentra Medika | 3 | 2022 | - | 92.51% | 83% | 69.66% | 0% | 35.24% | 0% | 86.6% | 100% | 99% | 64.44% | 100% | 100% | 0 |
| 107925 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 3 | 2022 | - | 83.81% | 82% | 100% | 100% | 100% | 0% | 100% | 100% | 99.38% | 100% | 100% | 100% | 0 |
| 107926 | RS Surya Medika PKU Muhammadiyah Sumbawa | 3 | 2022 | - | 97.51% | 95% | 72.92% | 0% | 85% | 0% | 96.19% | 100% | 82.39% | 66.93% | 80% | 100% | 0 |
| 107927 | RS Kurnia | 3 | 2022 | - | 92.54% | 97% | 99.82% | 100% | 46.67% | 0% | 93.72% | 98.02% | 99.34% | 100% | 100% | 100% | 0 |
| 107928 | RS Kurnia Serang | 3 | 2022 | - | 89.52% | 100% | 100% | 100% | 80.02% | 0.75% | 57.24% | 100% | 99.96% | 84% | 0% | 100% | 81.25 |
| 107929 | RS Umum Daerah dr. Drajat Prawiranegara | 3 | 2022 | - | 84.82% | 92% | 96.67% | 100% | 67.46% | 3.98% | 96.89% | 100% | 98.76% | 86.36% | 100% | 100% | 87 |
| 107930 | RS Umum Daerah Provinsi NTB | 3 | 2022 | - | 90.24% | 98% | 98.75% | 45.45% | 60% | 1.43% | 95.17% | 94.58% | 94.95% | 83.53% | 97.89% | 100% | 0 |
| 107931 | RS Hermina Serpong | 3 | 2022 | - | 88.5% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 82% | 100% | 100% | 98.62 |
| 107932 | RS Angkatan Darat REM Wira Bhakti Mataram | 3 | 2022 | - | 73.7% | 75% | 94.41% | 100% | 75.76% | 2% | 75.61% | 100% | 85.24% | 85.71% | 63.01% | 85% | 0 |
| 107933 | RS Umum Balimed Negara | 3 | 2022 | - | 88% | 100% | 100% | 100% | 84.38% | 0% | 84.91% | 100% | 86.79% | 83.33% | 100% | 100% | 0 |
| 107934 | RS Permata Pamulang | 3 | 2022 | - | 90.95% | 100% | 100% | 100% | 83.33% | 100% | 88% | 90.24% | 87.5% | 100% | 100% | 100% | 91.7 |
| 107935 | RS Islam Siti Hajar | 3 | 2022 | - | 72% | 79% | 82.55% | 0% | 80.11% | 2.02% | 74.55% | 100% | 85.12% | 87.65% | 100% | 100% | 0 |
| 107936 | RS Umum Bali Holistik | 3 | 2022 | - | 87.15% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 107937 | RS Tk. IV Kencana Serang | 3 | 2022 | - | 84% | 83% | 100% | 73% | 94% | 0% | 93% | 100% | 100% | 74% | 100% | 100% | 0 |
| 107938 | RS Umum Khatolik Saint Antonius Ampenan | 3 | 2022 | - | 64.03% | 74% | 82.86% | % | 58.14% | 0% | 80.77% | 100% | 100% | 83.33% | 100% | 0% | 0 |
| 107939 | RS Ibu dan Anak Vitalaya | 3 | 2022 | - | 82.5% | 87% | 100% | 100% | 65.52% | 0% | 70.51% | 100% | 55% | 68% | 100% | 100% | 0 |
| 107940 | RS Bhayangkara Mataram | 3 | 2022 | - | 91% | 97% | 96.67% | 92.31% | 93.12% | 3.9% | 87.86% | 92.86% | 88.77% | 89.47% | 98.8% | 100% | 80 |
| 107941 | RS Islam Namira | 3 | 2022 | - | 91.16% | 99% | 0% | 16.67% | 12.45% | 0% | 0% | 97.37% | 0% | 0% | 0% | 0% | 0 |
| 107942 | RS Helsa Ciputat | 3 | 2022 | - | 87% | 100% | 100% | 0% | 95.35% | 0% | 70% | 100% | 88.35% | 100% | 100% | 100% | 0 |
| 107943 | RS Siloam Hospitals Lippo Village | 3 | 2022 | - | 92.97% | 98% | 100% | 100% | 60.64% | 13.05% | 66.85% | 97.05% | 99.33% | 92.59% | 98.34% | 99.37% | 98 |
| 107944 | RS Ibu dan Anak Permata Hati | 3 | 2022 | - | 91% | 100% | 100% | 100% | 100% | 1.09% | 98.33% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107945 | RS Lotim Medical Center | 3 | 2022 | - | 89.29% | 100% | 70% | 100% | 100% | 1.16% | 50.78% | 100% | 95.33% | 79.69% | 100% | 100% | 86.3 |
| 107946 | RS Umum Daerah Singasana | 3 | 2022 | - | 94.35% | 97% | 99.57% | 60% | 93.22% | 100% | 96.34% | 100% | 96.88% | 100% | 98.06% | 100% | 0 |
| 107947 | RS Bio Medika | 3 | 2022 | - | 90% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 107948 | RS Umum Daerah Lombok Timur | 3 | 2022 | - | 79.78% | 92% | 96.74% | 66.67% | 95.62% | 8.82% | 90.09% | 100% | 88.47% | 0% | 97.75% | 100% | 87.27 |
| 107949 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 3 | 2022 | - | 92% | 100% | 100% | 90% | 92.67% | 0% | 96.67% | 100% | 100% | 100% | 100% | 80% | 0 |
| 107950 | RS Hermina Ciruas | 3 | 2022 | - | 91.76% | 95% | 100% | 81.08% | 76.25% | 0.2% | 70.21% | 100% | 99.25% | 80% | 100% | 100% | 99.35 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.