Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 108001 | Sentra Medika Hospital Minahasa Utara | 6 | 2023 | 87.09% | 98% | 99.19% | 100% | 86.92% | 17.07% | 65.22% | 100% | 98.63% | 0% | 100% | 100% | 96 |
| 108002 | RS Pratama Bilabanggai Buko Selatan | 6 | 2023 | 93.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 89.95% | 100% | 0% | 0% | 100 |
| 108003 | RS Umum Daerah Maria Walanda Maramis | 6 | 2023 | 80% | 95% | 94.29% | 25% | 76.16% | 26.32% | 72.9% | 97.5% | 95.98% | 0% | 72.9% | 92% | 0 |
| 108004 | RS Umum Sis Al Jufri Palu | 6 | 2023 | 93.9% | 98% | 100% | 100% | 47.93% | 0% | 99.02% | 100% | 70.19% | 0% | 100% | 46.81% | 0 |
| 108005 | RS Restu Ibu | 6 | 2023 | 72% | 84% | 100% | 28.57% | 93.98% | 0% | 79.69% | 100% | 90.94% | 0% | 78.79% | 100% | 82.1 |
| 108006 | RS Umum Daerah Lasinrang Pinrang | 6 | 2023 | 97.15% | 99% | 99.9% | 100% | 84.84% | 18.68% | 93.39% | 99.23% | 76.43% | 0% | 47.29% | 0% | 70.75 |
| 108007 | RS Ibu Anak Asy Syifa | 6 | 2023 | 100% | 100% | 100% | 0% | 74.08% | 100% | 53.66% | 100% | 99.28% | 0% | 20% | 0% | 0 |
| 108008 | RS TK. II R. W. Mongisidi | 6 | 2023 | 100% | 100% | 100% | 100% | 100% | 0% | 91.4% | 100% | 91.99% | 100% | 100% | 80% | 89.72 |
| 108009 | RS Umum Kota Tarakan | 6 | 2023 | 92.2% | 96% | 82.92% | 0% | 100% | 3.7% | 93.91% | 100% | 94.81% | 90.91% | 99.94% | 100% | 83.31 |
| 108010 | RS Umum Daerah Kota Kotamobagu | 6 | 2023 | 85.05% | 96% | 98.7% | 0% | 32.21% | 16.13% | 98.83% | 100% | 98.56% | 100% | 98.56% | 100% | 82.63 |
| 108011 | RS Umum Anutapura Palu | 6 | 2023 | 85.77% | 100% | 100% | 89.66% | 73.01% | 3.45% | 9.69% | 23.53% | 80.05% | 0% | 75% | 100% | 74.66 |
| 108012 | RS Umum Daerah Sangkulirang | 6 | 2023 | 47.5% | 75% | 75.19% | 75% | 71.59% | 11.54% | 95.7% | 100% | 90.91% | 100% | 64.52% | 40% | 0 |
| 108013 | RS Umum Daerah Kabupaten Sinjai | 6 | 2023 | 92.86% | 94% | 97.78% | 83.33% | 54.36% | 4.38% | 82.76% | 100% | 100% | 88.96% | 97.3% | 100% | 0 |
| 108014 | RS Umum Daerah Dr. Kanujoso Djatiwibowo | 6 | 2023 | 85.29% | 92% | 99.79% | 86.49% | 83.4% | 0.47% | 72.38% | 98.7% | 97.45% | 85.57% | 100% | 100% | 0 |
| 108015 | RSUP Prof. Dr. R. D. Kandou | 6 | 2023 | 91.25% | 100% | 100% | 77.78% | 95.7% | 0.64% | 98.9% | 100% | 97.34% | 100% | 100% | 100% | 85.76 |
| 108016 | RS Pupuk Kaltim | 6 | 2023 | 93.74% | 95% | 100% | 0% | 91.2% | 0% | 88.97% | 100% | 98.54% | 100% | 100% | 100% | 84.5 |
| 108017 | RS Pancaran Kasih | 6 | 2023 | 81.5% | 89% | 94.26% | 0% | 35.07% | 0% | 95.67% | 100% | 99.9% | 100% | 100% | 100% | 100 |
| 108018 | RS Umum Daerah Kabelota | 6 | 2023 | 73.5% | 100% | 94.5% | 74% | 64% | 3.33% | 82.5% | 98% | 71% | 67% | 93% | 98.5% | 0 |
| 108019 | RS Woodward | 6 | 2023 | 90.37% | 90% | 100% | 0% | 80.82% | 1.64% | 100% | 96.23% | 100% | 75% | 100% | 93.55% | 93 |
| 108020 | RS Khusus Mata SMEC Balikpapan | 6 | 2023 | 98.7% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 96% | 100% | 100% | 100% | 0 |
| 108021 | RS Umum Daerah Nene Mallomo | 6 | 2023 | 91.84% | 100% | 96.75% | 75% | 91.8% | 0% | 97.49% | 95.24% | 90.01% | 80.36% | 98.45% | 100% | 76.09 |
| 108022 | RS Umum Daerah Bolaang Mongondow Timur | 6 | 2023 | 64.4% | 90% | 62.55% | 0% | 64.71% | 0% | 100% | 100% | 98.25% | 0% | 100% | 100% | 86 |
| 108023 | RS Pelita Kasih | 6 | 2023 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 70.277 |
| 108024 | RS Umum Daerah Arifin Numang | 6 | 2023 | 46.5% | 56% | 99.84% | 57.14% | 64.68% | 0% | 58.36% | 100% | 88.85% | 82.72% | 99.88% | 75% | 78.33 |
| 108025 | RS Umum Daerah Banggai | 6 | 2023 | 76% | 76% | 100% | 100% | 88.69% | 0% | 100% | 100% | 90.28% | 89.71% | 100% | 0% | 0 |
| 108026 | RS TK. III. 13.06.01 Dr. Sindhu Trisno | 6 | 2023 | 90.74% | 98% | 100% | 100% | 79.87% | 2.67% | 76.67% | 100% | 99.06% | 88.68% | 100% | 100% | 89.27 |
| 108027 | RS Umum Hermina Tangkubanprahu | 6 | 2023 | 95.51% | 98% | 100% | 100% | 88.8% | 0.31% | 97.33% | 100% | 96.98% | 100% | 100% | 100% | 84.98 |
| 108028 | RS Umum Aminah Blitar | 6 | 2023 | 99.02% | 100% | 100% | 75% | 100% | 2.74% | 40.98% | 100% | 90% | 7.45% | 100% | 100% | 88.08 |
| 108029 | RS Umum Randegansari Husada | 6 | 2023 | 98.65% | 95% | 100% | 95% | 89.42% | 3.33% | 90.52% | 100% | 80.13% | 82.76% | 100% | 100% | 135 |
| 108030 | RS Muhammadiyah Ahmad Dahlan | 6 | 2023 | 90.9% | 98% | 100% | 100% | 80.23% | 0% | 80.66% | 87.87% | 100% | 100% | 100% | 100% | 0 |
| 108031 | RS Ibu dan Anak Muhammadiyah Malang | 6 | 2023 | 99% | 99% | 100% | 100% | 73.4% | 0% | 46.07% | 100% | 100% | 100% | 99.79% | 100% | 145 |
| 108032 | RS Nindhita | 6 | 2023 | 95% | 100% | 100% | 100% | 85% | 100% | 87.5% | 83.33% | 100% | 100% | 100% | 100% | |
| 108033 | RS TK. IV 05.07.02 Kediri | 6 | 2023 | 76.56% | 90% | 91.67% | 100% | 67.61% | 0% | 68.84% | 100% | 87.22% | 63.16% | 86.13% | 100% | 75 |
| 108034 | RS Eka Husada | 6 | 2023 | 87.04% | 100% | 100% | 0% | 77.15% | 0% | 63.77% | 100% | 84.99% | 82.93% | 100% | 100% | 91 |
| 108035 | RS Ibu dan Anak Glamour Husada Kebun | 6 | 2023 | 88.86% | 90% | 86.67% | 100% | 0% | 0% | 0% | 100% | 94.49% | 0% | 0% | 100% | 87.037 |
| 108036 | RS Grha Husada Gresik | 6 | 2023 | 93.45% | 95% | 99.63% | 0% | 88.25% | 0% | 72.8% | 100% | 96.19% | 88.89% | 100% | 100% | 98.4 |
| 108037 | RS Petrokimia Gresik | 6 | 2023 | 100% | 100% | 100% | 100% | 99.29% | 0% | 91.81% | 100% | 99.98% | 83.91% | 100% | 100% | 98 |
| 108038 | RS Ibu dan Anak Khodijah | 6 | 2023 | 97.37% | 100% | 100% | 100% | 100% | 17.39% | 81.69% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108039 | RS Umum Daerah Gambiran | 6 | 2023 | 71.75% | 95% | 99.03% | 40% | 80.79% | 0% | 87.87% | 100% | 99.66% | 100% | 94.52% | 100% | 0 |
| 108040 | RS Umum Mohammad Noer Pamekasan | 6 | 2023 | 97.73% | 100% | 100% | 100% | 70.21% | 1.89% | 92.14% | 100% | 85.37% | 67.44% | 100% | 100% | 87.75 |
| 108041 | RS Katolik Budi Rahayu | 6 | 2023 | 87.5% | 100% | 100% | 0% | 91.17% | 0% | 59.95% | 100% | 98.05% | 80% | 100% | 100% | 0 |
| 108042 | RS Semen Gresik | 6 | 2023 | 97.96% | 100% | 100% | 100% | 98.93% | 0% | 74.8% | 100% | 77.64% | 89.5% | 100% | 100% | 84.59 |
| 108043 | RS Ibu dan Anak Husada Bunda | 6 | 2023 | 92% | 82% | 95% | 0% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 108044 | RS Umum Mabarrot MWC NU | 6 | 2023 | 91.11% | 90% | 99.01% | 100% | 64.29% | 0% | 69.06% | 100% | 96.88% | 95.24% | 76.19% | 100% | 85.92 |
| 108045 | RS Umum Daha Husada | 6 | 2023 | 95.11% | 90% | 98.17% | 0% | 24.59% | 0% | 95.45% | 100% | 80.47% | 87.5% | 74.12% | 100% | 80.74 |
| 108046 | RS Ibu dan Anak Aisyiyah | 6 | 2023 | 94.05% | 100% | 100% | 100% | 100% | 0% | 97.62% | 100% | 100% | 97.73% | 100% | 0% | 82.75 |
| 108047 | RS Umum Panti Waluya Sawahan Malang | 6 | 2023 | 95.07% | 99% | 99.19% | 0% | 98.47% | 0.81% | 94.62% | 90% | 84.4% | 0% | 97.56% | 100% | 86.67 |
| 108048 | RS Umum Ratih | 6 | 2023 | 89.5% | 76% | 95% | 88.89% | 86.67% | 33.33% | 75.38% | 100% | 98.67% | 86.67% | 92.59% | 80% | 0 |
| 108049 | RS Petrokimia Gresik Driyorejo | 6 | 2023 | 97.52% | 98% | 100% | 100% | 90.36% | 0% | 78.1% | 97.33% | 100% | 100% | 100% | 100% | 88.6 |
| 108050 | RS Umum Islam Aisyiyah Malang | 6 | 2023 | 88.21% | 100% | 100% | 100% | 40.75% | 0% | 61.87% | 100% | 95.24% | 100% | 98.92% | 90% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.