Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 108051 | RS Umum Sumekar | 9 | 2023 | 92.16% | 100% | 100% | 100% | 84.5% | 0% | 71.54% | 100% | 100% | 97.84% | 100% | 100% | 0 |
| 108052 | RS Umum Anna Medika Madura | 9 | 2023 | 67.64% | 56% | 100% | 100% | 34.4% | 0% | 38.75% | 100% | 94.31% | 33.33% | 58.88% | 0% | 0 |
| 108053 | RS Gotong Royong | 9 | 2023 | 100% | 100% | 100% | 100% | 66.93% | 0% | 41.01% | 100% | 87.64% | 100% | 100% | 100% | 0 |
| 108054 | RS Ibu dan Anak Pura Raharja | 9 | 2023 | 92.76% | 100% | 100% | % | 95.87% | 1.56% | 100% | 100% | 87.35% | 99.3% | 100% | 100% | 0 |
| 108055 | RS Surabaya Medical Service | 9 | 2023 | 92.5% | 100% | 96.91% | 100% | 91.11% | 0% | 80% | 100% | 79.01% | 66.67% | 100% | 100% | 0 |
| 108056 | RS Umum Daerah Gambiran | 9 | 2023 | 72.69% | 94% | 97.65% | 0% | 64.79% | 0% | 90.93% | 100% | 99.74% | 100% | 97.64% | 100% | 0 |
| 108057 | RS Umum Mitra Keluarga Surabaya | 9 | 2023 | 97.72% | 100% | 100% | 0% | 67.39% | 18.64% | 97.81% | 100% | 100% | 0% | 100% | 100% | 0 |
| 108058 | RS Umum Adi Husada Kapasari | 9 | 2023 | 93.12% | 97% | 100% | 50% | 73.46% | 0% | 83.89% | 100% | 99.96% | 87.33% | 100% | 100% | 0 |
| 108059 | RS Umum Lukas | 9 | 2023 | 100% | 100% | 100% | 0% | 90% | 0% | 94% | 100% | 88% | 100% | 100% | 100% | 0 |
| 108060 | RS Umum Daerah dr. Mohamad Soewandhie | 9 | 2023 | 97% | 99% | 99.59% | 100% | 90.36% | 0.58% | 85.1% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108061 | RS TK. IV 05.07.02 Kediri | 9 | 2023 | 80.62% | 91% | 81.94% | 100% | 60.86% | 0% | 61.13% | 100% | 93.06% | 60.53% | 89.41% | 100% | 0 |
| 108062 | RS Husada Utama Surabaya | 9 | 2023 | 95.39% | 100% | 100% | 100% | 66.49% | 3.19% | 90.93% | 100% | 100% | 84.85% | 100% | 100% | 0 |
| 108063 | RS Mitra Keluarga Kenjeran | 9 | 2023 | 99.29% | 100% | 100% | 100% | 85.67% | 3.85% | 95.25% | 100% | 100% | 100% | 92.71% | 100% | 0 |
| 108064 | RS Premier Surabaya | 9 | 2023 | 89.1% | 97% | 100% | 100% | 44.5% | 6.43% | 88% | 100% | 99.95% | 0% | 76% | 100% | 0 |
| 108065 | RS Umum Daerah Syarifah Ambami Rato Ebu | 9 | 2023 | 85.83% | 99% | 96.67% | 100% | 81.06% | 2.1% | 81.55% | 100% | 88.48% | 81.82% | 96.95% | 0% | 0 |
| 108066 | RS Umum Bhayangkara Kediri | 9 | 2023 | 91.7% | 100% | 100% | 100% | 80.13% | 0% | 80.23% | 100% | 100% | 96.34% | 100% | 100% | 0 |
| 108067 | RS Mata Masyarakat Jawa Timur | 9 | 2023 | 96.5% | 100% | 100% | % | 87.9% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 108068 | RS Umum Daerah Haji Provinsi Jawa Timur | 9 | 2023 | 93.72% | 95% | 100% | 0% | 92.22% | 5.3% | 92.95% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108069 | RS Umum Al-Irsyad Surabaya | 9 | 2023 | 88.12% | 97% | 100% | 0% | 95.5% | 2.56% | 82.18% | 100% | 84.7% | 85.36% | 100% | 100% | 0 |
| 108070 | RS Ibu dan Anak Kendangsari Surabaya | 9 | 2023 | 85.08% | 100% | 100% | 100% | 78.8% | 4.35% | 82.33% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 108071 | RS Ibu dan Anak Perdana Medica | 9 | 2023 | 93.5% | 100% | 100% | 0% | 100% | 0% | 88.24% | 0% | 44.83% | 83.33% | 100% | 100% | 0 |
| 108072 | RS Nindhita | 9 | 2023 | 75% | 99% | 93.33% | 100% | 90% | 0% | 90% | 87.5% | 90% | 94.29% | 90% | 93.33% | 0 |
| 108073 | RS Ibu dan Anak Putri Surabaya | 9 | 2023 | 93.35% | 99% | 100% | 100% | 99.01% | 0% | 95.06% | 100% | 98.77% | 98% | 100% | 100% | 0 |
| 108074 | RS Wijaya Surabaya | 9 | 2023 | 98.68% | 100% | 100% | 0% | 100% | 100% | 28.23% | 100% | 99% | 100% | 100% | 100% | 0 |
| 108075 | RS Daerah Ketapang | 9 | 2023 | 87.5% | 76% | 94% | 100% | 83.33% | 0% | 68.29% | 100% | 72.68% | 74.06% | 88.68% | 75% | 0 |
| 108076 | RS Manyar Medical Centre | 9 | 2023 | 87% | 100% | 99% | 0% | 84.39% | 14.52% | 97.24% | 66.67% | 64.03% | 75% | 100% | 100% | 0 |
| 108077 | RS Ibu dan Anak Kendangsari Merr | 9 | 2023 | 96.41% | 99% | 100% | 80% | 80% | 0% | 95.12% | 100% | 99.04% | 80% | 100% | 100% | 0 |
| 108078 | RS Ibu dan Anak Glamour Husada Kebun | 9 | 2023 | 96.68% | 99% | 0% | 90% | 0% | 0% | 0% | 100% | 98.9% | 0% | 0% | 0% | 0 |
| 108079 | RS Ibu dan Anak Lombok Dua Dua Lontar | 9 | 2023 | 95.4% | 93% | 100% | 0% | 89.32% | 0% | 83.53% | 100% | 87.91% | 95% | 96% | 0% | 0 |
| 108080 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 9 | 2023 | 96.15% | 100% | 100% | 85.71% | 85.41% | 100% | 94.29% | 100% | 58.28% | 86.49% | 83.08% | 100% | 0 |
| 108081 | RS Umum Mohammad Noer Pamekasan | 9 | 2023 | 98.73% | 100% | 100% | 100% | 36.23% | 0% | 89.3% | 100% | 83.51% | 77.78% | 100% | 0% | 0 |
| 108082 | RS Ibu dan Anak Cempaka Putih Permata | 9 | 2023 | 83.5% | 89% | 63.16% | 100% | 98.93% | 0% | 100% | 0% | 99.2% | 0% | 100% | 100% | 0 |
| 108083 | RS Ibu dan Anak Nur Ummi Numbi | 9 | 2023 | 97% | 98% | 100% | 100% | 95.58% | 100% | 88.19% | 100% | 91.75% | 97.14% | 100% | 100% | 0 |
| 108084 | RS Ibu dan Anak Aisyiyah | 9 | 2023 | 92.65% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 96.55% | 100% | 0% | 0 |
| 108085 | RS Wiyung Sejahtera | 9 | 2023 | 87.83% | 99% | 99.95% | 100% | 53.91% | 12.89% | 56.16% | 100% | 93% | 100% | 97.3% | 0% | 0 |
| 108086 | RS Ibu dan Anak Siti Aisyah Pamekasan | 9 | 2023 | 71.22% | 100% | 100% | 82.61% | 100% | 4.35% | 83.33% | 100% | 96.88% | 100% | 100% | 100% | 0 |
| 108087 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 9 | 2023 | 95.33% | 95% | 99.92% | 100% | 99.95% | 0% | 98.85% | 100% | 84.24% | 71.73% | 99.57% | 100% | 0 |
| 108088 | RS Universitas Airlangga | 9 | 2023 | 98.5% | 100% | 100% | 100% | 75% | 0% | 92% | 100% | 98% | 100% | 100% | 100% | 0 |
| 108089 | RS Onkologi | 9 | 2023 | 91.25% | 100% | 100% | 0% | 54.33% | 0% | 99.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108090 | RS Umum Daerah dr. H. Moh. Anwar | 9 | 2023 | 86.64% | 82% | 99.9% | 100% | 3.68% | 0% | 98.02% | 100% | 93.29% | 100% | 100% | 0% | 0 |
| 108091 | RS National Hospital | 9 | 2023 | 82.65% | 83% | 99.23% | 0% | 75.23% | 14.89% | 65.92% | 100% | 96.07% | 0% | 92.87% | 100% | 0 |
| 108092 | RS Ibu Dan Anak Hikmah Sawi | 9 | 2023 | 92% | 92% | 100% | 100% | 89.52% | 0% | 95.65% | 100% | 95.24% | 78.57% | 100% | 100% | 0 |
| 108093 | RS Islam Darus Syifa | 9 | 2023 | 87.5% | 99% | 100% | 0% | 100% | 0.47% | 55.52% | 100% | 100% | 91.11% | 100% | 100% | 0 |
| 108094 | RS Gigi dan Mulut Nala Husada | 9 | 2023 | 92.8% | 92% | 98.55% | 0% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 108095 | RS Islam Garam Kalianget | 9 | 2023 | 85.05% | 100% | 100% | 83.33% | 87.79% | 0% | 88.36% | 100% | 98.44% | 0% | 100% | 100% | 0 |
| 108096 | RS Ibu dan Anak Lombok Dua Dua | 9 | 2023 | 84.54% | 99% | 100% | 100% | 89.56% | 0% | 89.47% | 100% | 100% | 94.74% | 100% | 100% | 0 |
| 108097 | RS Khusus Bedah Al Ishaqiy | 9 | 2023 | 89% | 94% | 100% | 0% | 100% | 0% | 90% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108098 | RS Baptis Batu | 9 | 2023 | 95.83% | 100% | 100% | 0% | 62.12% | 0% | 73.02% | 100% | 99.73% | 100% | 100% | 100% | 0 |
| 108099 | RS Umum Islam Cahaya Giri Gresik | 9 | 2023 | 99.31% | 100% | 100% | 0% | 76.81% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108100 | RS Umum Tk. III Brawijaya | 9 | 2023 | 95.5% | 95% | 100% | 0% | 86.4% | 0% | 90.4% | 100% | 93.6% | 88% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.