Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108051 | RS Umum Daerah Kota Kendari | 3 | 2022 | - | 82% | 95% | 93.05% | 100% | 19.94% | 0.77% | 99.73% | 84.21% | 100% | 95.72% | 99.47% | 100% | 99.27 |
| 108052 | RS Ibu dan Anak Chaterine Booth | 3 | 2022 | - | 90.54% | 90% | 98.79% | 100% | 66.54% | 0% | 95% | 100% | 100% | 0% | 86% | 100% | 0 |
| 108053 | RS Benyamin Guluh Kolaka | 3 | 2022 | - | 96.49% | 95% | 97.22% | % | 73.04% | % | 99.61% | 100% | 88.77% | 0% | 100% | 100% | 82.77 |
| 108054 | RS Ibu dan Anak Kartini | 3 | 2022 | - | 86.41% | 96% | 100% | 83.33% | 84.16% | 0% | 83.17% | 96.97% | 86.05% | 84.62% | 99.01% | 0% | 0 |
| 108055 | RS Hermina Kendari | 3 | 2022 | - | 89.04% | 97% | 100% | 0% | 68.13% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 108056 | RS Hati Mulia | 3 | 2022 | - | 83.67% | 95% | 100% | 100% | 96.84% | 0% | 96.84% | 100% | 100% | 100% | 91.04% | 100% | 0 |
| 108057 | RS Siloam Hospital Buton | 3 | 2022 | - | 86.76% | 94% | 100% | 0% | 93.02% | 1.49% | 61.19% | 100% | 100% | 75% | 100% | 100% | 94 |
| 108058 | RS Umum Daerah Kabupaten Sorong | 3 | 2022 | - | 0% | 0% | 0% | 85.71% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 108059 | RS Tk. II Prof. dr. J. A. Latumeten | 3 | 2022 | - | 77% | 100% | 95% | 0% | 80% | 5% | 80% | 100% | 80% | 76% | 100% | 80% | 0 |
| 108060 | RS Umum Daerah Arifin Numang | 3 | 2022 | - | 56.38% | 64% | 98.85% | 50% | 67.86% | 1.6% | 79.42% | 100% | 87.79% | 64.52% | 97.8% | 84.62% | 0 |
| 108061 | RS Umum Daerah Kabupaten Sorong | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 108062 | RS Umum Dr. M. Haulussy Ambon | 3 | 2022 | - | 90% | 90% | 93% | 90% | 100% | 0% | 95% | 100% | 80% | 80% | 100% | 90% | 75 |
| 108063 | RS Umum Anugrah Pangkajene | 3 | 2022 | - | 91% | 98% | 92.73% | 93.33% | 94.29% | 2.63% | 90.91% | 100% | 91.67% | 82.86% | 97.3% | 91.43% | 0 |
| 108064 | RS Umum Daerah Tiakur | 3 | 2022 | - | 74.5% | 93% | 69.86% | 0% | 100% | 76.47% | 100% | 100% | 71.12% | 80% | 100% | 0% | 87.09 |
| 108065 | RS Umum Daerah Lasinrang Pinrang | 3 | 2022 | - | 97.02% | 60% | 98.39% | 100% | 80.89% | 24.69% | 94.55% | 100% | 76.38% | 0% | 30.51% | 100% | 0 |
| 108066 | RS Samaritan Palu | 3 | 2022 | - | 72.16% | 88% | 91.06% | 100% | 76.31% | 0% | 43.2% | 100% | 98.13% | 92.86% | 100% | 100% | 100 |
| 108067 | RS Umum Daerah Cendrawasih Dobo | 3 | 2022 | - | 70% | 86% | 100% | 80% | 86.79% | 0% | 100% | 100% | 50.57% | 0% | 100% | 66.67% | 74 |
| 108068 | RS Mutiara | 3 | 2022 | - | 94.03% | 90% | 100% | 100% | 0% | 0% | 88.81% | 100% | 0% | 0% | 100% | 0% | 90.75 |
| 108069 | RS Umum Daerah Madising | 3 | 2022 | - | 80.58% | 100% | 100% | 0% | 81.22% | 0% | 83.56% | 100% | 83.26% | 84.85% | 100% | 0% | 0 |
| 108070 | RS Umum Daerah Massenrempulu Enrekang | 3 | 2022 | - | 90.53% | 100% | 100% | 95.24% | 13.25% | 4.07% | 100% | 100% | 92.99% | 0% | 100% | 0% | 0 |
| 108071 | RS Hikmah Sejahtera Sukamaju | 3 | 2022 | - | 85% | 90% | 100% | 94% | 89.5% | 0% | 90% | 100% | 94% | 100% | 100% | 82.5% | 0 |
| 108072 | RS Umum Karel Sadsuitubun | 3 | 2022 | - | 82.22% | 100% | 95.75% | 0% | 98.8% | 0% | 84.38% | 67.92% | 99.62% | 83.33% | 82.17% | 0% | 0 |
| 108073 | RS Ibu dan Anak Nasana Pura | 3 | 2022 | - | 95% | 95% | 90% | 100% | 94.12% | 50% | 100% | 98.95% | 100% | 100% | 98% | 100% | 95 |
| 108074 | RS Umum Inco Sorowako | 3 | 2022 | - | 85% | 90% | 99.67% | 100% | 99.66% | 0% | 97.67% | 100% | 100% | 100% | 100% | 88% | 95 |
| 108075 | RS TNI Angkatan Laut Merauke | 3 | 2022 | - | 93.29% | 92% | 100% | 100% | 95.59% | 0% | 100% | 100% | 98.14% | 100% | 100% | 100% | 100 |
| 108076 | RS Ibu dan Anak Mutiara Ibu | 3 | 2022 | - | 83.82% | 85% | 77.78% | 100% | 85.25% | 0% | 100% | 100% | 79.17% | 88.89% | 100% | 100% | 85 |
| 108077 | RS Bhayangkara Palu | 3 | 2022 | - | 97.67% | 100% | 100% | 98.98% | 92.78% | 50% | 90% | 100% | 93.75% | 94.74% | 97% | 100% | 78.45 |
| 108078 | RS Umum Wamena | 3 | 2022 | - | 79.5% | 88% | 88% | 83.33% | 60% | 0% | 100% | 100% | 100% | 0% | 50% | 0% | 80.15 |
| 108079 | RS Umum Daerah Batara Guru | 3 | 2022 | - | 100% | 99% | 95.7% | 53.33% | 52.61% | 5.77% | 83.88% | 100% | 80.49% | 85.71% | 97.31% | 100% | 0 |
| 108080 | RS Ibu dan Anak Tinatapura | 3 | 2022 | - | 90% | 100% | 100% | 91.67% | 94.07% | 0% | 97.73% | 100% | 83% | 85.71% | 100% | 0% | 0 |
| 108081 | RS TNI Angkatan Laut dr. Soedibjo Sardadi | 3 | 2022 | - | 100% | 100% | 100% | 0% | 80% | 0% | 86.21% | 100% | 80% | 81.25% | 100% | 88.89% | 82 |
| 108082 | RS Umum Daerah Kabupaten Mamuju Tengah | 3 | 2022 | - | 55.66% | 77% | 66.1% | 0% | 44.52% | 0% | 80.91% | 100% | 72% | 80% | 76.67% | 100% | 0 |
| 108083 | RS Umum Elim Rantepao | 3 | 2022 | - | 91.99% | 45% | 100% | 100% | 39.13% | 0% | 88.81% | 100% | 91.43% | 100% | 100% | 100% | 81 |
| 108084 | RS Umum Mitra Manakarra | 3 | 2022 | - | 43.86% | 67% | 58.33% | 80.77% | 80.77% | 17.86% | 50% | 56.94% | 70.73% | 21.57% | 70% | 40% | 0 |
| 108085 | RS Umum Biak | 3 | 2022 | - | 94.48% | 0% | 100% | 100% | 58.29% | 0.43% | 89.84% | 0% | 0% | 0% | 23.38% | 0% | 0 |
| 108086 | RS Ibu dan Anak Care She | 3 | 2022 | - | 85.5% | 100% | 100% | 92.31% | 92.32% | 0% | 100% | 100% | 82.47% | 92.31% | 100% | 100% | 85 |
| 108087 | RS Umum Daerah Kabupaten Sinjai | 3 | 2022 | - | 99.55% | 100% | 99.45% | 81.82% | 51.66% | 4.96% | 93.77% | 100% | 99.98% | 0% | 95.93% | 100% | 0 |
| 108088 | RS Tk. IV 16.07.01 TNI AD Ternate | 3 | 2022 | - | 100% | 82% | 83.33% | 60% | 75% | 60.53% | 61.25% | 97.3% | 96.25% | 100% | 25% | 75.6% | 0 |
| 108089 | RS Umum Daerah Tenriawaru Bone | 3 | 2022 | - | 100% | 81% | 100% | 77.78% | 22.32% | 5.33% | 89.11% | 100% | 86.84% | 0% | 100% | 100% | 0 |
| 108090 | RS Umum Yapika | 3 | 2022 | - | 28.5% | 62% | 80.46% | 42.86% | 0% | 0% | 0% | 0% | 97.35% | 0% | 0% | 0% | 0 |
| 108091 | RS Umum Daerah Dr. H. Chasan Boesoirie Ternate | 3 | 2022 | - | 85.43% | 77% | 98.48% | 37.5% | 26.42% | 7% | 80.87% | 100% | 80.41% | 82.76% | 70.62% | 100% | 98.56 |
| 108092 | RS Prima Ternate | 3 | 2022 | - | 77.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100 |
| 108093 | RS Umum Daerah Kota Ternate | 3 | 2022 | - | 97% | 100% | 100% | % | 100% | % | 100% | 100% | 100% | 0% | 0% | 0% | 0 |
| 108094 | RS Umum Daerah Datu Pancaitana | 3 | 2022 | - | 71.57% | 94% | 100% | 100% | 67.37% | 0% | 86.67% | 100% | 93.1% | 0% | 100% | 100% | 0 |
| 108095 | RS Umum Daerah Weda | 3 | 2022 | - | 83% | 93% | 61.19% | 87.5% | 95.31% | 7.89% | 100% | 100% | 82.82% | 0% | 58.33% | 33.33% | 0 |
| 108096 | RS Umum Sofifi | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 81.7% | 0% | 0% | 0% | 0 |
| 108097 | RS Umum Daerah Labuha | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 98.98% | 99.48% | 0% | 0% | 0% | 0 |
| 108098 | RS AU dr. Dody Sardjoto | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 108099 | RS Umum Thalia Irham | 3 | 2022 | - | 73% | 90% | 98.75% | 0% | 71.19% | 4.81% | 86.09% | 100% | 99.65% | 96.61% | 100% | 100% | 87.31 |
| 108100 | RS Kasih Herlina | 3 | 2022 | - | 83.5% | 90% | 100% | 100% | 47.93% | 0% | 85.56% | 100% | 99.59% | 0% | 100% | 50% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.