Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 108101 | RS Mitra Keluarga Kenjeran | 6 | 2023 | 99.49% | 100% | 100% | 100% | 56.7% | 1.55% | 97.1% | 100% | 100% | 0% | 100% | 83.33% | 92.09 |
| 108102 | RS Ibu dan Anak Permata Ibunda | 6 | 2023 | 81.36% | 95% | 100% | 100% | 26.23% | 0% | 100% | 0% | 100% | 63.93% | 100% | 100% | 100 |
| 108103 | RS Umum Daerah dr. Mohamad Soewandhie | 6 | 2023 | 94.5% | 100% | 99.7% | 100% | 88.55% | 1.23% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 108104 | RS Ibu dan Anak Selaras | 6 | 2023 | 87.5% | 92% | 95.36% | 100% | 96.12% | 2.56% | 80.6% | 100% | 100% | 100% | 100% | 96.02% | 0 |
| 108105 | RS Mata Masyarakat Jawa Timur | 6 | 2023 | 98.1% | 100% | 100% | 0% | 86.98% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 93.82 |
| 108106 | RS Umum Santa Clara | 6 | 2023 | 91.81% | 94% | 100% | 0% | 72.75% | 2.08% | 57.63% | 97.5% | 89.29% | 0% | 100% | 100% | 3.45 |
| 108107 | RS Umum Mitra Keluarga Surabaya | 6 | 2023 | 96.61% | 100% | 100% | 0% | 71.62% | 2.78% | 89.37% | 100% | 100% | 100% | 100% | 100% | 92 |
| 108108 | RS Umum Tk. III Brawijaya | 6 | 2023 | 95% | 98% | 100% | 100% | 84% | 0% | 89.6% | 100% | 92% | 88% | 100% | 100% | 0 |
| 108109 | RS Umum Aulia Pandeglang | 6 | 2023 | 100% | 100% | 100% | 96.15% | 97.43% | 13.33% | 100% | 93.33% | 100% | 90% | 100% | 100% | 250 |
| 108110 | RS Marinir Ewa Pangalila Gunungsari | 6 | 2023 | 85.47% | 97% | 100% | % | 87.37% | 3.39% | 80.58% | 0% | 99.89% | 100% | 100% | 100% | 85.47 |
| 108111 | RS Islam Surabaya | 6 | 2023 | 99% | 99% | 100% | 100% | 98.44% | 0% | 71.26% | 100% | 96.61% | 100% | 100% | 100% | 88.9 |
| 108112 | RS Alinda Husada | 6 | 2023 | 89% | 100% | 81.13% | 100% | 71.88% | 100% | 81.25% | 92.31% | 87.69% | 85.94% | 100% | 100% | 0 |
| 108113 | RS Baptis Batu | 6 | 2023 | 95.59% | 100% | 100% | 0% | 48.29% | 0% | 70.98% | 100% | 99.99% | 100% | 100% | 100% | 91.09 |
| 108114 | RS Soemitro Lanud Moeljono Surabaya | 6 | 2023 | 80% | 85% | 90% | 0% | 96.19% | 12.5% | 44.78% | 100% | 94.27% | 7.69% | 90% | 100% | |
| 108115 | RS Umum Adi Husada Kapasari | 6 | 2023 | 93.88% | 98% | 100% | 0% | 73.46% | 0% | 79.85% | 100% | 99.98% | 89.38% | 100% | 100% | 85.47 |
| 108116 | RS SHL | 6 | 2023 | 93.91% | 93% | 92.75% | 100% | 87.67% | 4.35% | 85.19% | 100% | 91.33% | 91.89% | 88% | 100% | 0 |
| 108117 | RS TNI AL Dr. Oepomo | 6 | 2023 | 89.71% | 100% | 100% | 0% | 92.98% | 0% | 92.63% | 100% | 100% | 100% | 100% | 0% | 100 |
| 108118 | RS Jiwa Menur | 6 | 2023 | 96.9% | 100% | 100% | 0% | 94.76% | 0% | 81.92% | 100% | 92.23% | 0% | 100% | 0% | 0 |
| 108119 | RS Umum Daerah Dr. Adjidarmo | 6 | 2023 | 82.99% | 99% | 99.84% | 87.5% | 70.36% | 0% | 94.98% | 90.56% | 87.54% | 73.96% | 100% | 100% | 0 |
| 108120 | RS Umum Karsa Husada Kota Batu | 6 | 2023 | 61.37% | 96% | 100% | 0% | 98.79% | 0% | 91.66% | 100% | 90.92% | 90.91% | 100% | 100% | 85.31 |
| 108121 | RS Primasatya Husada Citra (PHC) Surabaya | 6 | 2023 | 85.3% | 100% | 100% | 100% | 97.17% | 0.79% | 67.73% | 98.74% | 99.95% | 94.62% | 100% | 100% | 84.75 |
| 108122 | RS Mata Undaan | 6 | 2023 | 89.42% | 100% | 100% | 0% | 93.38% | 0% | 100% | 100% | 100% | 96.15% | 100% | 100% | 81.3 |
| 108123 | RS PKU Muhammadiyah Surabaya | 6 | 2023 | 86.61% | 96% | 98.46% | 77.78% | 77% | 3.57% | 54.55% | 100% | 79% | 78.18% | 90% | 85.71% | 0 |
| 108124 | RS Umum Daerah Husada Prima | 6 | 2023 | 96% | 100% | 100% | 92.86% | 81.37% | 0% | 100% | 91.67% | 85.44% | 96.58% | 100% | 100% | 95.86 |
| 108125 | RS Ibu dan Anak Ferina | 6 | 2023 | 72.73% | 99% | 100% | 100% | 81.15% | 6.67% | 92.86% | 100% | 100% | 100% | 100% | 90% | 93.34 |
| 108126 | RSPAL dr. Ramelan | 6 | 2023 | 94.72% | 100% | 100% | 0% | 60.28% | 17.34% | 85.2% | 97.95% | 99.7% | 89.29% | 100% | 100% | 88.65 |
| 108127 | RS Umum Daerah Kabupaten Tangerang | 6 | 2023 | 95% | 100% | 99.25% | 98.33% | 66.67% | 5.33% | 97.5% | 98.67% | 85.75% | 89.69% | 99.25% | 97.67% | 80.95 |
| 108128 | RS Muji Rahayu | 6 | 2023 | 95.44% | 100% | 100% | 0% | 100% | 28.57% | 46.71% | 100% | 92.27% | 88.73% | 100% | 100% | 85 |
| 108129 | RS William Booth Surabaya | 6 | 2023 | 92.83% | 97% | 100% | 0% | 79.02% | 0.56% | 85.13% | 100% | 100% | 0% | 100% | 100% | 89.5 |
| 108130 | RS Umum Daerah Malingping | 6 | 2023 | 90.12% | 99% | 97.67% | 100% | 16.67% | 14.95% | 87.5% | 100% | 87% | 97.37% | 97.5% | 100% | 0 |
| 108131 | RS Adi Husada Undaan | 6 | 2023 | 95.83% | 96% | 95.43% | 100% | 88.48% | 0.81% | 77.66% | 87.21% | 98.05% | 100% | 93.91% | 100% | 82 |
| 108132 | Mayapada Hospital Surabaya | 6 | 2023 | 86.22% | 97% | 98.37% | 66.67% | 82.47% | 4.5% | 64.68% | 100% | 95.73% | 94.74% | 84.78% | 100% | 0 |
| 108133 | RS Katolik St. Vincentius a Paulo | 6 | 2023 | 90.6% | 99% | 100% | 0% | 90.53% | 6.9% | 84.86% | 100% | 97.1% | 100% | 99.67% | 75% | 83.1 |
| 108134 | RS Umum Islam Surabaya Jemursari | 6 | 2023 | 93.67% | 96% | 100% | 100% | 90.3% | 1.97% | 93.07% | 100% | 88.77% | 100% | 100% | 100% | 0 |
| 108135 | RS Misi Lebak | 6 | 2023 | 91% | 100% | 99.52% | 100% | 87.66% | 0% | 39.07% | 96.05% | 100% | 70.12% | 99.87% | 100% | 89 |
| 108136 | RS Darmo | 6 | 2023 | 82.89% | 89% | 99.05% | 0% | 84.96% | 3.64% | 45.94% | 85.71% | 90.26% | 40% | 100% | 100% | 89.08 |
| 108137 | RS Umum dr. Etty Asharto Batu | 6 | 2023 | 90% | 80% | 100% | 66% | 80% | 1% | 51% | 100% | 94% | 100% | 100% | 100% | 97 |
| 108138 | RS Umum Daerah Bhakti Dharma Husada | 6 | 2023 | 85.57% | 96% | 100% | % | 96.74% | 0% | 95.36% | 100% | 99.53% | 96.29% | 100% | 100% | 92.89 |
| 108139 | RS Kartini | 6 | 2023 | 89% | 84% | 93.73% | 96.88% | 83.03% | 0.62% | 83.89% | 100% | 100% | 68% | 100% | 100% | 82.5 |
| 108140 | RS Bunda | 6 | 2023 | 98.79% | 100% | 100% | 100% | 93.82% | 0% | 72.14% | 100% | 99.59% | 86.67% | 100% | 100% | 97 |
| 108141 | RS Ibu dan Anak Melati Children Hospital | 6 | 2023 | 63% | 100% | 100% | 0% | 49.71% | 0% | 82.74% | 0% | 100% | 94.87% | 100% | 100% | 90 |
| 108142 | RS Ibu dan Anak Lombok Dua Dua | 6 | 2023 | 85.07% | 100% | 100% | 100% | 87.62% | 0% | 86.32% | 100% | 100% | 96.58% | 100% | 100% | 94.38 |
| 108143 | RS Ibu dan Anak Harapan Mulia | 6 | 2023 | 84% | 86% | 100% | 0% | 61.91% | 0% | 49.34% | 100% | 100% | 33.33% | 100% | 85.42% | 85.06 |
| 108144 | RS Islam Darus Syifa | 6 | 2023 | 87.5% | 100% | 100% | 0% | 100% | 0.53% | 67.14% | 100% | 100% | 78.87% | 100% | 100% | 96 |
| 108145 | RS Umum Daerah Ibnu Sina Kab. Gresik | 6 | 2023 | 98.32% | 96% | 100% | 0% | 37.53% | 2.59% | 95.38% | 99.55% | 86.92% | 100% | 100% | 100% | 84.48 |
| 108146 | RS Universitas Brawijaya | 6 | 2023 | 71.12% | 88% | 100% | 100% | 95.9% | 0% | 60.09% | 100% | 96.09% | 56.25% | 96.77% | 100% | 92.32 |
| 108147 | RS Umum Murni Asih | 6 | 2023 | 99.5% | 98% | 98% | 100% | 99.5% | 0% | 98% | 100% | 100% | 0% | 100% | 100% | 199 |
| 108148 | RS Onkologi | 6 | 2023 | 85.29% | 100% | 100% | 0% | 34.4% | 0% | 97.09% | 100% | 100% | 100% | 100% | 100% | 97.4 |
| 108149 | RS Umum Daerah Dr. Soedono Madiun | 6 | 2023 | 80.92% | 100% | 100% | 50% | 100% | 10.71% | 98.07% | 90.15% | 89.56% | 86.67% | 100% | 100% | 86.63 |
| 108150 | RS Umum Daerah Kota Malang | 6 | 2023 | 85.14% | 98% | 100% | 0% | 94.39% | 1.16% | 99.13% | 100% | 97.03% | 100% | 94.44% | 100% | 86.11 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.