Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108151 | RS Umum Siloam TB Simatupang | 3 | 2022 | - | 93.95% | 100% | 99.3% | 100% | 0% | 20.16% | 87.5% | 99.59% | 99.91% | 97.67% | 100% | 100% | 0 |
| 108152 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 108153 | RS Umum Az - Zahra | 3 | 2022 | - | 100% | 100% | 100% | 100% | 93.17% | 0% | 31.28% | 100% | 100% | 100% | 100% | 100% | 98.5 |
| 108154 | RS Umum Daerah DR. Eko Maulana Ali | 3 | 2022 | - | 96% | 100% | 100% | 0% | 93.33% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87 |
| 108155 | RS Umum Daerah Sjafrie Rachman Puding Besar | 3 | 2022 | - | 85% | 100% | 100% | 0% | 83.33% | 0% | 91.67% | 100% | 100% | 83.33% | 100% | 80% | 76.61 |
| 108156 | RS Umum Mayapada | 3 | 2022 | - | 85.05% | 100% | 100% | 100% | 100% | 0% | 91.01% | 95.74% | 100% | 100% | 99.08% | 100% | 90.3 |
| 108157 | RS Bakti Timah Sungailiat | 3 | 2022 | - | 93.11% | 99% | 99% | 100% | 75.27% | 0% | 93.58% | 91.67% | 72.3% | 69.09% | 99.55% | 100% | 80.1 |
| 108158 | RS Utama | 3 | 2022 | - | 82.57% | 79% | 67.5% | 98.9% | 80.33% | 3% | 82.67% | 100% | 0% | 89% | 81% | 93.33% | 0 |
| 108159 | RS Umum Arsani | 3 | 2022 | - | 99% | 100% | 83.33% | 83.33% | 93.33% | 100% | 100% | 100% | 86.67% | 90% | 90% | 100% | 85 |
| 108160 | RS Umum Antam Medika | 3 | 2022 | - | 99.88% | 100% | 94.36% | 0% | 76% | 6.67% | 53.89% | 92.11% | 99.95% | 0% | 100% | 100% | 100 |
| 108161 | RS Umum Daerah Drs. H. Abu Hanifah | 3 | 2022 | - | 86.54% | 100% | 100% | 91.89% | 92.68% | 0% | 100% | 100% | 95.74% | 86.21% | 100% | 88.57% | 83 |
| 108162 | RS Ibu Anak Puri Adhya Paramita | 3 | 2022 | - | 100% | 100% | 100% | 56.1% | 63.88% | 33.33% | 100% | 100% | 99.83% | 100% | 100% | 100% | 100 |
| 108163 | RS Umum PAD Gatot Soebroto | 3 | 2022 | - | 84% | 87% | 92.97% | 80% | 93.75% | 0% | 93.75% | 100% | 82.03% | 75% | 93.75% | 100% | 92 |
| 108164 | RS Umum Daerah Jagakarsa | 3 | 2022 | - | 98.98% | 100% | 100% | 0% | 89.06% | 0% | 97.6% | 100% | 99.74% | 100% | 100% | 100% | 100 |
| 108165 | RS Ibu dan Anak SamMarie Basra | 3 | 2022 | - | 100% | 100% | 100% | 100% | 99.85% | 0% | 97.53% | 100% | 84% | 100% | 100% | 100% | 80.48 |
| 108166 | RS Umum Permata Hati Metro | 3 | 2022 | - | 66.36% | 82% | 78.12% | 83.78% | 88.19% | 10.99% | 90.66% | 100% | 100% | 82.76% | 55.56% | 100% | 87 |
| 108167 | RS Ibu dan Anak Asih Kota Metro | 3 | 2022 | - | 92.5% | 100% | 91.23% | 100% | 91.1% | 0% | 100% | 87.86% | 94.26% | 100% | 100% | 100% | 0 |
| 108168 | RS Umum Daerah Pesanggrahan | 3 | 2022 | - | 98.49% | 100% | 100% | 87.5% | 82.94% | 0% | 100% | 100% | 86.12% | 100% | 100% | 100% | 89.46 |
| 108169 | RS Azizah | 3 | 2022 | - | 43.24% | 55% | 100% | 100% | 98.77% | 0% | 97.2% | 100% | 0% | 0% | 100% | 90% | 76.91 |
| 108170 | RS Umum Daerah May Jen HM Ryacudu | 3 | 2022 | - | 85.02% | 83% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0% | 100% | 100 |
| 108171 | RS Umum Bhayangkara Lemdiklat Polri | 3 | 2022 | - | 83% | 84% | 100% | 0% | 97.95% | 0% | 62.08% | 100% | 98.03% | 70% | 100% | 0% | 85 |
| 108172 | RS Umum Daerah Depati Bahrin | 3 | 2022 | - | 100% | 100% | 100% | 100% | 89.92% | 2.7% | 95% | 100% | 98.26% | 92.5% | 100% | 0% | 0 |
| 108173 | RS Umum Daerah Tebet | 3 | 2022 | - | 97.8% | 99% | 100% | 0% | 97.66% | 1.56% | 100% | 100% | 95.24% | 0% | 100% | 100% | 89.64 |
| 108174 | RS Umum Daerah Pasar Rebo | 3 | 2022 | - | 89.12% | 100% | 100% | 0% | 50.29% | 4.09% | 100% | 100% | 86.3% | 74.06% | 100% | 100% | 83.76 |
| 108175 | RS Ibu Anak Puti Bungsu | 3 | 2022 | - | 92.13% | 100% | 100% | 100% | 74.12% | 0% | 83.46% | 0% | 100% | 100% | 100% | 100% | 90.82 |
| 108176 | RS Ibu dan Anak Sayyidah | 3 | 2022 | - | 95% | 100% | 100% | 85.11% | 88.89% | 5.41% | 87.5% | 100% | 93.62% | 97.5% | 100% | 90% | 0 |
| 108177 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 3 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 108178 | RS Umum Harum | 3 | 2022 | - | 80.11% | 100% | 100% | 0% | 66.57% | 0.93% | 60.12% | 100% | 100% | 83.72% | 100% | 83.33% | 0 |
| 108179 | RS Jantung Jakarta | 3 | 2022 | - | 91% | 91% | 99.85% | 0% | 76.66% | 4.35% | 72.14% | 100% | 97.41% | 92.16% | 94.76% | 100% | 82.6 |
| 108180 | RS Umum Daerah Sumbersari Bantul | 3 | 2022 | - | 95% | 100% | 100% | 0% | 80% | 0% | 86.67% | 100% | 93.02% | 100% | 100% | 100% | 86.78 |
| 108181 | RS Ibu dan Anak Resti Mulya | 3 | 2022 | - | 87.5% | 100% | 100% | 100% | 99.1% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108182 | RS Bakti Timah Pangkalpinang | 3 | 2022 | - | 92.73% | 95% | 81.46% | 50% | 69.1% | 0.98% | 83.38% | 100% | 89.24% | 100% | 75% | 100% | 86.6 |
| 108183 | RS Umum Bhakti Timah | 3 | 2022 | - | 91.72% | 93% | 97.33% | 100% | 37.72% | 0% | 87.07% | 100% | 90.92% | 82.61% | 100% | 100% | 81.48 |
| 108184 | RS Jiwa dan Ketergantungan Obat Engku Haji Daud | 3 | 2022 | - | 88% | 100% | 100% | 85% | 80.77% | 0% | 96.59% | 100% | 90.16% | 95% | 100% | 85.71% | 88 |
| 108185 | RS Muhammadiyah Taman Puring | 3 | 2022 | - | 93% | 100% | 86.67% | 0% | 100% | 0% | 76.32% | 100% | 92.11% | 0% | 100% | 0% | 0 |
| 108186 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 3 | 2022 | - | 68.64% | 94% | 93.53% | 0% | 79.89% | 1.39% | 89.94% | 100% | 98.98% | 100% | 100% | 100% | 83.9 |
| 108187 | RS Umum Daerah Demang Sepulau Raya | 3 | 2022 | - | 73.13% | 87% | 99.37% | 33.33% | 60.12% | 0% | 100% | 100% | 87.54% | 72.73% | 97.22% | 0% | 92.97 |
| 108188 | RS Umum Santa Elisabeth Batam | 3 | 2022 | - | 86.18% | 93% | 99.86% | 0% | 69.38% | 0.65% | 94.8% | 100% | 98.66% | 50% | 100% | 100% | |
| 108189 | RS Pratama Bangka Tengah | 3 | 2022 | - | 86% | 100% | 0% | 0% | 94.61% | 0% | 0% | 0% | 95.6% | 0% | 0% | 0% | 0 |
| 108190 | RS Badan Pengusahaan Batam | 3 | 2022 | - | 86.76% | 95% | 96.33% | 100% | 69.55% | 0% | 88.95% | 97.92% | 88.76% | 76.19% | 100% | 85% | 90 |
| 108191 | RS Umum Murni Teguh Sudirman Jakarta | 3 | 2022 | - | 97.25% | 86% | 100% | 0% | 78.06% | 12.5% | 77.45% | 100% | 97.02% | 100% | 100% | 100% | 97 |
| 108192 | RS Ibu dan Anak Griya Medika Batam | 3 | 2022 | - | 83.29% | 88% | 100% | 77.78% | 79.06% | 4.55% | 72.57% | 100% | 0% | 0% | 100% | 0% | 0 |
| 108193 | RS Ibu dan Anak Frisdhy Angel | 3 | 2022 | - | 83.23% | 100% | 100% | 100% | 77.3% | 0% | 65.82% | 99.51% | 98.12% | 0% | 100% | 0% | 0 |
| 108194 | RS Umum Daerah Embung Fatimah Kota Batam | 3 | 2022 | - | 83.86% | 91% | 100% | 0% | 94.43% | 0% | 100% | 100% | 87.28% | 0% | 100% | 100% | 81.52 |
| 108195 | RS Umum Soedarsono Darmosoewito | 3 | 2022 | - | 99.5% | 100% | 0% | 100% | 80.22% | 0% | 0% | 100% | 100% | 0% | 0% | 100% | 0 |
| 108196 | RS Umum Awal Bros Batam | 3 | 2022 | - | 81% | 91% | 100% | % | 79.56% | 7.14% | 71.15% | 100% | 97.43% | 100% | 100% | 100% | 91.5 |
| 108197 | RS Umum Alia Hospital | 3 | 2022 | - | 90% | 91% | 100% | 94.07% | 80.56% | 3.94% | 83.84% | 100% | 91.37% | 0% | 100% | 100% | 98 |
| 108198 | RS Umum Harapan Bunda Batam | 3 | 2022 | - | 82.49% | 99% | 100% | 100% | 66.44% | 0% | 97.58% | 100% | 81.66% | 100% | 100% | 100% | 81 |
| 108199 | RS Siloam Bangka | 3 | 2022 | - | 80% | 100% | 89.55% | 40% | 40.94% | 7.23% | 60.06% | 98.68% | 100% | 100% | 96% | 100% | 99 |
| 108200 | RS Ibu dan Anak Anugerah Medical Center Metro | 3 | 2022 | - | 89.11% | 89% | 100% | 100% | 89.47% | 3.91% | 100% | 100% | 97.47% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.