Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108251 | RS Umum Gladish Medical Center | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 66.67% | 100% | 85.71% | 94 |
| 108252 | RS Umum Ali Sibroh Malisi | 3 | 2022 | - | 88.64% | 84% | 80.53% | 50% | 87.01% | 2.47% | 58.12% | 0% | 42.48% | 88.24% | 84.96% | 100% | 88.4 |
| 108253 | RS Umum Universitas Kristen Indonesia | 3 | 2022 | - | 72.91% | 99% | 95.96% | 0% | 99.64% | 15.15% | 77.33% | 100% | 98.05% | 0% | 100% | 0% | 89 |
| 108254 | RSUPN Dr. Cipto Mangunkusumo | 3 | 2022 | - | 95.64% | 95% | 98.87% | 76% | 37.45% | 19.9% | 94.1% | 87.14% | 95.62% | 92.06% | 100% | 77.5% | 81 |
| 108255 | RS Ibu dan Anak Santa Anna | 3 | 2022 | - | 68.86% | 97% | 94.34% | 0% | 94.81% | 0% | 64.66% | 100% | 0% | 0% | 100% | 100% | 85.64 |
| 108256 | RS Islam Jakarta Pondok Kopi | 3 | 2022 | - | 89% | 89% | 100% | 85.71% | 86.09% | 0% | 87.5% | 100% | 62.07% | 0% | 69.07% | 87.5% | 87 |
| 108257 | RS Belleza Kedaton Bandar Lampung | 3 | 2022 | - | 77.6% | 100% | 100% | 100% | 41.3% | 0% | 86.7% | 100% | 70.4% | 71.43% | 100% | 100% | 89.7 |
| 108258 | RS Mata Lampung Eye Center (LEC) | 3 | 2022 | - | 100% | 100% | 99.5% | 0% | 98.5% | 99.5% | 96.5% | 0% | 100% | 100% | 100% | 100% | 100 |
| 108259 | RS Medika Insani | 3 | 2022 | - | 99% | 93% | 90% | 100% | 89.29% | 0% | 96% | 89% | 88% | 87.5% | 95% | 100% | 92 |
| 108260 | RS Hermina Lampung | 3 | 2022 | - | 86.39% | 96% | 100% | 90.48% | 85.48% | 1.41% | 100% | 100% | 100% | 90% | 100% | 100% | 99.8 |
| 108261 | RS Umum Adhyaksa | 3 | 2022 | - | 85% | 75% | 100% | 100% | 96% | 0% | 67.14% | 99.34% | 98.33% | 81.25% | 100% | 100% | 81.3 |
| 108262 | RS Umum HI. Muhammad Yusuf | 3 | 2022 | - | 97.5% | 100% | 100% | 0% | 92.31% | 100% | 100% | 100% | 88.24% | 100% | 100% | 90.91% | 97.05 |
| 108263 | RS Budi Medika | 3 | 2022 | - | 86% | 73% | 100% | 0% | 88.89% | 0% | 80% | 100% | 87.01% | 80% | 100% | 100% | 83 |
| 108264 | RS Umum Daerah Ahmad Yani Metro | 3 | 2022 | - | 93.57% | 94% | 99.51% | 0% | 56.48% | 0% | 96.49% | 98% | 91.98% | 97.41% | 99.63% | 100% | 81.1 |
| 108265 | RS Umum Daerah Mampang Prapatan | 3 | 2022 | - | 89.5% | 100% | 100% | 0% | 90% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 108266 | RS Umum Islam Metro | 3 | 2022 | - | 96.18% | 98% | 100% | 0% | 92.04% | 0% | 98.52% | 100% | 88.47% | 83.78% | 100% | 85% | 79.89 |
| 108267 | RS Umum Muhammadiyah Metro | 3 | 2022 | - | 98.17% | 100% | 100% | 0% | 94.31% | 0% | 65.99% | 100% | 96.51% | 33.33% | 100% | 100% | 0 |
| 108268 | RS Umum Daerah Pasar Minggu | 3 | 2022 | - | 89.13% | 100% | 98.48% | 93.33% | 55.67% | 0% | 89.55% | 97.13% | 93.59% | 98.37% | 84.69% | 100% | 92.1 |
| 108269 | RS Khusus Mata Permana Sari | 3 | 2022 | - | 9.7% | 29% | 29.82% | 0% | 15.25% | 7.14% | 5.13% | 0% | 93.81% | 28.7% | 31.72% | 28.44% | 90 |
| 108270 | RS Umum Bumi Waras | 3 | 2022 | - | 85% | 96% | 100% | 0% | 62.5% | 3.79% | 80.81% | 100% | 88.01% | 35.29% | 100% | 100% | 23 |
| 108271 | RS Umum Restu Kasih | 3 | 2022 | - | 79.82% | 79% | 100% | 84% | 57.62% | 0% | 50.29% | 97.59% | 83.35% | 81.4% | 100% | 100% | 0 |
| 108272 | RS Umum Advent Bandar Lampung | 3 | 2022 | - | 86.4% | 100% | 100% | 100% | 72.55% | 0% | 57.9% | 100% | 100% | 96.83% | 100% | 100% | 89.5 |
| 108273 | RS Khusus Bedah Halimun | 3 | 2022 | - | 97.84% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 78 |
| 108274 | RS Umum Urip Sumoharjo | 3 | 2022 | - | 97.82% | 100% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 108275 | RS Umum Graha Husada | 3 | 2022 | - | 82.52% | 75% | 100% | 100% | 81.81% | 0% | 100% | 100% | 91.14% | 94.29% | 100% | 100% | 77 |
| 108276 | RS Umum Daerah Kebayoran Baru | 3 | 2022 | - | 95.6% | 99% | 100% | 100% | 98.67% | 100% | 83.22% | 100% | 97.4% | 90% | 100% | 0% | 94 |
| 108277 | RS Ibu dan Anak Puri Betik Hati | 3 | 2022 | - | 90.94% | 97% | 100% | 65.85% | 84.62% | 0% | 87.1% | 100% | 99.85% | 100% | 100% | 100% | 96.18 |
| 108278 | RS Bhayangkara Polda Lampung | 3 | 2022 | 01-07-2026 | 91% | 100% | 90% | 80% | 83.33% | 1.14% | 33.33% | 88.89% | 95% | 95.24% | 90% | 0% | 0 |
| 108279 | RS Ibu dan Anak Restu Bunda | 3 | 2022 | - | 100% | 100% | 99.89% | 100% | 99.5% | 1.28% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 108280 | RS Umum Daerah Jati Padang | 3 | 2022 | - | 97% | 100% | 100% | 0% | 86.49% | 0% | 96.1% | 100% | 91.87% | 100% | 100% | 100% | 100 |
| 108281 | RS Tk. IV Cijantung | 3 | 2022 | - | 87.67% | 98% | 95.6% | 0% | 75.02% | 100% | 86.36% | 100% | 82.58% | 100% | 95.54% | 0% | 87.54 |
| 108282 | RS Ibu dan Anak Mutiara Putri | 3 | 2022 | - | 90% | 88% | 94.23% | 0% | 82.04% | 0% | 84.07% | 100% | 86.52% | 86.36% | 96.72% | 0% | 90.63 |
| 108283 | RS Khusus Bedah Columbia Asia Pulomas | 3 | 2022 | - | 92.25% | 0% | 100% | 0% | 73.3% | 0% | 40.16% | 100% | 99.11% | 100% | 88.84% | 90.91% | 99.95 |
| 108284 | RS Candimas Medical Center | 3 | 2022 | - | 82% | 79% | 82.09% | 100% | 82.41% | 20.55% | 88.56% | 100% | 93.62% | 94.44% | 100% | 100% | 90 |
| 108285 | RS Maria Regina | 3 | 2022 | - | 78.02% | 80% | 97.55% | 0% | 100% | 0% | 65.74% | 100% | 100% | 50% | 100% | 0% | 90 |
| 108286 | RS Umum Pertamina-Bintang Amin Lampung | 3 | 2022 | - | 100% | 100% | 100% | 100% | 79.14% | 0% | 76.84% | 100% | 96.79% | 100% | 100% | 100% | 99.68 |
| 108287 | RS Khusus Ibu dan Anak Brawijaya | 3 | 2022 | - | 94.51% | 99% | 100% | 100% | 84.69% | 0% | 78.65% | 100% | 96.81% | 87.57% | 100% | 100% | 99 |
| 108288 | RS Umum Yadika | 3 | 2022 | - | 100% | 98% | 100% | 100% | 83.85% | 2.9% | 85% | 100% | 91.86% | 77.5% | 100% | 100% | 0 |
| 108289 | RS Khusus Daerah Duren Sawit | 3 | 2022 | - | 73.61% | 98% | 100% | 100% | 89.1% | 0% | 89.45% | 100% | 91.84% | 43.64% | 100% | 100% | 87.52 |
| 108290 | RS Umum MMC | 3 | 2022 | - | 93.78% | 100% | 100% | 100% | 97.94% | 0% | 81.16% | 100% | 100% | 62.5% | 100% | 100% | 96 |
| 108291 | RS Umum Hermina Jatinegara | 3 | 2022 | - | 98.33% | 100% | 100% | 84.21% | 90% | 0% | 80% | 100% | 97.5% | 87.5% | 100% | 100% | 85 |
| 108292 | RS Umum Medistra | 3 | 2022 | - | 95% | 100% | 98.67% | 0% | 88.59% | 5.71% | 54.12% | 90.2% | 95.06% | 100% | 100% | 100% | 99.38 |
| 108293 | RS Umum Jakarta | 3 | 2022 | - | 92.45% | 91% | 96.65% | 0% | 84.85% | 4.8% | 87.72% | 100% | 83.19% | 0% | 94.74% | 100% | 100 |
| 108294 | RS Ibu dan Anak Kasih Sayang Ibu | 3 | 2022 | 11-07-2023 | 89.2% | 87% | 89.8% | 100% | 73.58% | 8.13% | 91.3% | 100% | 78.14% | 86.54% | 94.37% | 100% | 0 |
| 108295 | RS Umum Tebet | 3 | 2022 | - | 98.75% | 99% | 100% | 0% | 80.17% | 0% | 92.02% | 87.01% | 87.46% | 83.33% | 93.5% | 90% | 0 |
| 108296 | RS Ibu dan Anak JWCC Asih | 3 | 2022 | - | 100% | 100% | 72.73% | 100% | 100% | 100% | 100% | 100% | 98.53% | 100% | 100% | 100% | 85.2 |
| 108297 | RS Khusus Kanker MRCCC Siloam Semanggi | 3 | 2022 | - | 83.38% | 75% | 100% | 51.81% | 20.69% | 20.69% | 56.69% | 99.09% | 92.47% | 71.43% | 99.21% | 100% | 95 |
| 108298 | RSUP Fatmawati | 3 | 2022 | - | 80.86% | 78% | 100% | 0% | 37.95% | 1.96% | 93.94% | 96.13% | 91.99% | 100% | 91.11% | 100% | 82.5 |
| 108299 | RS Umum Kartini | 3 | 2022 | - | 96.98% | 98% | 98.96% | 91.67% | 96% | 0% | 69.9% | 100% | 75.79% | 100% | 100% | 87.5% | 99 |
| 108300 | RS Umum Daerah Kota Tanjung Pinang | 3 | 2022 | - | 100% | 79% | 100% | 100% | 88.06% | 0% | 93.35% | 100% | 100% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.