Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108351 | RS Umum Mitra Medika Amplas | 3 | 2022 | - | 85.5% | 100% | 100% | 0% | 54.45% | 0% | 86.18% | 100% | 100% | 36.67% | 78.11% | 96.26% | 82.49 |
| 108352 | RS Ibu dan Anak ABBY | 3 | 2022 | - | 0% | 0% | 100% | 0% | 82.03% | 0% | 90.62% | 0% | 0% | 0% | 0% | 0% | 0 |
| 108353 | RS Khusus Mata Mencirim Tujuh-Tujuh | 3 | 2022 | - | 89.33% | 93% | 100% | 0% | 80.47% | 3.23% | 100% | 100% | 100% | 51.43% | 100% | 0% | 0 |
| 108354 | RS Umum Daerah Bengkalis | 3 | 2022 | - | 86.36% | 100% | 100% | 81.25% | 82.85% | 0% | 82.87% | 100% | 79.03% | 100% | 100% | 100% | 100 |
| 108355 | RS Umum Universitas Sumatera Utara | 3 | 2022 | - | 86.45% | 85% | 100% | 11.11% | 82.04% | 0% | 46.73% | 84.89% | 99.9% | 83.33% | 100% | 100% | 0 |
| 108356 | RS Umum Daerah Kec.Mandau | 3 | 2022 | - | 95% | 91% | 100% | 83.33% | 73.02% | 0% | 77.96% | 100% | 98.99% | 0% | 100% | 0% | 0 |
| 108357 | RS Ibu dan Anak Annisa Payakumbuh | 3 | 2022 | - | 96% | 100% | 100% | 94.44% | 92.11% | 2% | 88% | 90% | 100% | 95.45% | 100% | 100% | 0 |
| 108358 | RS Umum Daerah dr. M. Thomsen Nias | 3 | 2022 | - | 83.22% | 96% | 100% | 0% | 64.2% | 0% | 100% | 100% | 99.88% | 0% | 100% | 100% | 0 |
| 108359 | RS Umum Siloam Dhirga Surya | 3 | 2022 | - | 94.4% | 99% | 100% | 0% | 45.16% | 5.16% | 86.44% | 97.27% | 99.86% | 72% | 100% | 100% | 98 |
| 108360 | RS Umum Latersia | 3 | 2022 | - | 92.5% | 90% | 95% | 66.67% | 90% | 20% | 86.67% | 80% | 80% | 80% | 95% | 100% | 0 |
| 108361 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 3 | 2022 | - | 89.5% | 96% | 92.87% | % | 85.24% | % | 100% | 100% | 100% | 48.75% | 100% | 100% | 0 |
| 108362 | RS Ibu dan Anak Propinsi NAD | 3 | 2022 | - | 84.94% | 100% | 83.22% | 100% | 68.75% | 2% | 81.33% | 100% | 79.09% | 80.75% | 94.81% | 100% | 0 |
| 108363 | RS Umum Bidadari | 3 | 2022 | - | 94.19% | 100% | 100% | 83.33% | 92.93% | 4.21% | 93% | 100% | 98.46% | 81.82% | 97.6% | 100% | 89.8 |
| 108364 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 3 | 2022 | - | 84.47% | 92% | 100% | 100% | 74.53% | 0% | 98.3% | 100% | 99.14% | 0% | 0% | 0% | 77.77 |
| 108365 | RS Umum Citra Medika | 3 | 2022 | - | 72.5% | 75% | 68.18% | 71.76% | 80.83% | 16.67% | 69.82% | 0% | 79.11% | 76.34% | 100% | 93.33% | 0 |
| 108366 | RS. Universitas Andalas | 3 | 2022 | - | 94.61% | 100% | 100% | 99.55% | 80.47% | 0.97% | 91.01% | 100% | 86.79% | 100% | 100% | 100% | 90.17 |
| 108367 | RS Ibu Anak Norfa Husada | 3 | 2022 | - | 98.4% | 90% | 100% | 89% | 72.5% | 12.96% | 46.15% | 97.83% | 92% | 80.99% | 100% | 98% | 98 |
| 108368 | RS Umum Daerah Dr. H. Yulidin Away | 3 | 2022 | - | 83.26% | 100% | 100% | 92.31% | 82.94% | 2.26% | 83.53% | 100% | 87.04% | 88.24% | 100% | 100% | 0 |
| 108369 | RS Umum Mitra Medika | 3 | 2022 | - | 99.62% | 100% | 100% | 100% | 91.72% | 22.5% | 98.21% | 100% | 94.53% | 100% | 100% | 100% | 84.44 |
| 108370 | RS Tk. II Putri Hijau Medan | 3 | 2022 | - | 88.1% | 92% | 94.29% | 86.67% | 79.93% | 2.2% | 86.67% | 95.24% | 77.76% | 75% | 92.35% | 75% | 0 |
| 108371 | RS Ibu dan Anak Cicik | 3 | 2022 | - | 78% | 97% | 100% | 100% | 76.27% | 0% | 23.48% | 100% | 100% | 68.22% | 100% | 100% | 90.78 |
| 108372 | RS Umum Daerah Bangkinang | 3 | 2022 | - | 23.66% | 72% | 100% | 0% | 62.91% | 0% | 96.34% | 100% | 92.92% | 0% | 100% | 100% | 0 |
| 108373 | RS Umum Daerah Tanjung Pura | 3 | 2022 | - | 80% | 80% | 100% | 100% | 100% | 1.85% | 97.96% | 86.67% | 94% | 33.33% | 100% | 0% | 0 |
| 108374 | RS Umum Daerah Dr. Pirngadi | 3 | 2022 | - | 87.21% | 88% | 97.22% | 0% | 82.17% | 1.96% | 97.45% | 100% | 80.92% | 100% | 98.6% | 100% | 83.33 |
| 108375 | RS Umum Daerah Kabupaten Kepulauan Meranti | 3 | 2022 | - | 89.61% | 100% | 99.18% | 86.11% | 31.85% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 108376 | RS Umum Pertamina Pangkalan Brandan | 3 | 2022 | - | 90.5% | 88% | 100% | 55.56% | 18.9% | 4.65% | 61.95% | 64.29% | 89.45% | 84.38% | 100% | 100% | 0 |
| 108377 | RS Bhayangkara Tk.III Kota Tebing Tinggi | 3 | 2022 | - | 79.6% | 75% | 100% | 72.73% | 74.77% | 3.33% | 78.67% | 80.39% | 75% | 68.18% | 90% | 73.33% | 66.17 |
| 108378 | RS Umum Sri Pamela | 3 | 2022 | - | 87.01% | 100% | 100% | 100% | 64% | 0% | 82.94% | 100% | 85.76% | 86.02% | 100% | 100% | 0 |
| 108379 | RS Umum Putri Bidadari | 3 | 2022 | - | 98.65% | 100% | 100% | 100% | 95.93% | 0% | 83.8% | 100% | 100% | 75.76% | 100% | 100% | 100 |
| 108380 | RS Umum Daerah Cut Nyak Dhien | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 97.89% | 0% | 0% | 0% | 0% | 0 |
| 108381 | RS Ibu Anak Bunda Anisyah | 3 | 2022 | - | 91.5% | 100% | 100% | 88.37% | 86.67% | 17.39% | 100% | 100% | 86.67% | 83.33% | 100% | 100% | 87.5 |
| 108382 | RS Umum Melati | 3 | 2022 | - | 90% | 94% | 83.33% | 91.43% | 60% | 96% | 93.33% | 100% | 100% | 86.67% | 100% | 100% | 92 |
| 108383 | RS Umum Harapan | 3 | 2022 | - | 84.44% | 91% | 100% | 100% | 31.58% | 0% | 78.37% | 100% | 94.77% | 0% | 99.86% | 100% | 0 |
| 108384 | RS Umum Tandun | 3 | 2022 | - | 76.91% | 94% | 61.07% | 0% | 6.1% | 8.7% | 63.33% | 91.67% | 56.3% | 80% | 85.71% | 0% | 81.52 |
| 108385 | RS Ibu dan Anak Siti Hawa | 3 | 2022 | - | 97.39% | 99% | 100% | 0% | 78.21% | 0% | 80.29% | 100% | 88.15% | 100% | 100% | 100% | 0 |
| 108386 | RS Tk. IV 01.07.01 | 3 | 2022 | - | 91.49% | 98% | 91.49% | 100% | 28.53% | 11.11% | 96.83% | 100% | 84.4% | 77.14% | 82.65% | 84.62% | 71 |
| 108387 | RS Umum Pabatu | 3 | 2022 | - | 75% | 63% | 93.33% | 100% | 74.29% | 3.92% | 81.82% | 100% | 98.48% | 94.74% | 100% | 80% | 0 |
| 108388 | RS Ibu dan Anak Restu Ibu | 3 | 2022 | - | 94.5% | 100% | 90% | 82.61% | 67.53% | 0% | 85.19% | 100% | 80.32% | 76.81% | 83.66% | 100% | 96.5 |
| 108389 | RS Umum Metta Medika | 3 | 2022 | - | 99.61% | 100% | 100% | 90% | 2.22% | 84.44% | 98.23% | 100% | 98.62% | 85.71% | 100% | 100% | 77.8 |
| 108390 | RS Ibu Anak Husada Bunda | 3 | 2022 | - | 86% | 100% | 100% | 100% | 93.98% | 4% | 82.11% | 100% | 86.32% | 82.11% | 100% | 100% | 0 |
| 108391 | RS Grandmed | 3 | 2022 | - | 97% | 94% | 85% | 75.72% | 64.6% | 1.23% | 54.18% | 100% | 78.01% | 52.74% | 94.5% | 78% | 96 |
| 108392 | RS Umum Daerah Dr. FL Tobing Sibolga | 3 | 2022 | - | 97.87% | 98% | 99.87% | 0% | 96.55% | 0% | 99.47% | 100% | 96.88% | 96.67% | 0% | 100% | 88 |
| 108393 | RS Umum Daerah Aek Kanopan | 3 | 2022 | - | 100% | 98% | 100% | 100% | 97.67% | 5% | 100% | 100% | 0% | 0% | 100% | 100% | 92 |
| 108394 | RS Umum Daerah Aceh Singkil | 3 | 2022 | - | 62.07% | 53% | 60.71% | 83.33% | 0% | 0% | 97.56% | 0% | 70.82% | 0% | 38.46% | 0% | 0 |
| 108395 | RS Umum Daerah Dr. Adnaan WD | 3 | 2022 | - | 83.21% | 86% | 100% | 100% | 16.18% | 0.95% | 100% | 100% | 71.11% | 0% | 100% | 100% | 0 |
| 108396 | RS Umum Tiara Kasih Sejati | 3 | 2022 | - | 80% | 92% | 96% | 100% | 100% | 0% | 84% | 100% | 97% | 80% | 100% | 100% | 85 |
| 108397 | RS Sri Pamela Torgamba | 3 | 2022 | - | 89% | 96% | 100% | % | 95.07% | % | 85.71% | 86.67% | 91.33% | 90.41% | 100% | 88% | 0 |
| 108398 | RS Ibu dan Anak Murni Teguh Rosiva | 3 | 2022 | - | 84.85% | 91% | 92.71% | 0% | 88.66% | 0% | 91.67% | 100% | 93.53% | 0% | 83.33% | 100% | 83 |
| 108399 | RS Sri Pamela Sei Dadap | 3 | 2022 | - | 96.17% | 100% | 100% | 0% | 97.22% | 100% | 100% | 100% | 90.3% | 93.18% | 100% | 100% | 0 |
| 108400 | RS Umum Pusat H. Adam Malik | 3 | 2022 | - | 92.27% | 97% | 100% | 0% | 68.14% | 25.7% | 100% | 99.01% | 98.27% | 33.33% | 99.88% | 100% | 97.83 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.