Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 107951 | RS Islam S. Anggoro | 3 | 2022 | - | 75.11% | 74% | 96% | 97.06% | 93.33% | 0% | 0% | 91.67% | 85.78% | 83.33% | 65.79% | 100% | 90 |
| 107952 | RS Umum Daerah Kota Mataram | 3 | 2022 | - | 78.5% | 90% | 99.89% | 81.82% | 100% | 0% | 99.35% | 100% | 98.94% | 100% | 100% | 100% | 88.39 |
| 107953 | RS Ibu dan Anak Kuncup Bunga | 3 | 2022 | - | 82.5% | 93% | 100% | 100% | 100% | 4.55% | 72.73% | 100% | 76.47% | 80% | 0% | 100% | 85 |
| 107954 | RSUP Dr. Sitanala Tangerang | 3 | 2022 | - | 86.16% | 100% | 100% | 0% | 99.75% | 0% | 100% | 100% | 85.79% | 43.48% | 100% | 100% | 0 |
| 107955 | RS Umum Sumbawa Besar | 3 | 2022 | - | 91.44% | 86% | 96.17% | 0% | 54.91% | 0% | 99.85% | 100% | 100% | 0% | 93.88% | 100% | 0 |
| 107956 | RS Umum Semara Ratih | 3 | 2022 | - | 92.5% | 98% | 99% | 82.35% | 96.67% | 0% | 98.57% | 100% | 89% | 0% | 100% | 83.33% | 85 |
| 107957 | RS Insan Permata | 3 | 2022 | - | 84.38% | 85% | 100% | 100% | 84.55% | % | 40.93% | 90.32% | 100% | 100% | 100% | 100% | 0 |
| 107958 | RS Sari Asih Karawaci | 3 | 2022 | - | 86% | 100% | 100% | 83% | 80% | 2% | 80% | 100% | 80% | 80% | 100% | 80% | 77.68 |
| 107959 | RS Tk. III Wirasakti Kupang | 3 | 2022 | - | 97.13% | 87% | 100% | 0% | 93.16% | 0% | 93.99% | 96.3% | 79.62% | 75.36% | 100% | 100% | 90 |
| 107960 | RSUP Prof. Dr. I.G.N.G. Ngoerah | 3 | 2022 | - | 87.14% | 95% | 100% | 100% | 93.47% | 0% | 98.62% | 96.33% | 99.33% | 76.47% | 99.89% | 100% | 0 |
| 107961 | RS Bunda Sejati | 3 | 2022 | - | 93% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 107962 | RS Eka | 3 | 2022 | - | 88.17% | 79% | 100% | 0% | 66.78% | 8.21% | 75.29% | 100% | 100% | 96.07% | 100% | 100% | 4 |
| 107963 | RS Primaya | 3 | 2022 | - | 97.59% | 0% | 98.04% | 100% | 95.81% | 0.35% | 62.58% | 100% | 92.02% | 95.68% | 99.57% | 100% | 92 |
| 107964 | RS Umum Daerah Wangaya | 3 | 2022 | - | 90.49% | 97% | 100% | 100% | 97.81% | 0% | 91.2% | 90.3% | 100% | 0% | 100% | 100% | 85 |
| 107965 | RS Umum Daerah S. K. Lerik | 3 | 2022 | - | 100% | 98% | 100% | 100% | 25% | 42.86% | 93.49% | 61.45% | 100% | 0% | 98.99% | 100% | 0 |
| 107966 | RS TK. II Udayana | 3 | 2022 | - | 99.11% | 100% | 99.95% | 75% | 98.37% | 2.34% | 98.41% | 100% | 89.03% | 100% | 100% | 0% | 82.4 |
| 107967 | RS Krakatau Medika | 3 | 2022 | - | 45.5% | 100% | 100% | 100% | 69% | 0% | 80% | 100% | 100% | 87% | 100% | 100% | 100 |
| 107968 | RS Ibu dan Anak Dhia | 3 | 2022 | - | 82.44% | 100% | 100% | 100% | 95.88% | 0% | 92.31% | 100% | 99.9% | 0% | 100% | 100% | 91 |
| 107969 | RS Hermina Ciledug | 3 | 2022 | - | 95% | 99% | 100% | 100% | 100% | 0% | 96.67% | 100% | 100% | 90% | 100% | 100% | 100 |
| 107970 | RS Umum Manuaba | 3 | 2022 | - | 99% | 100% | 100% | 100% | 100% | 0% | 46.67% | 100% | 37.5% | 100% | 100% | 92.31% | 9 |
| 107971 | RS Umum Wisma Prashanti | 3 | 2022 | - | 84.5% | 91% | 89.3% | 100% | 100% | 0% | 76.74% | 100% | 99.8% | 0% | 89.56% | 100% | 82 |
| 107972 | RS Murni Teguh Ciledug | 3 | 2022 | - | 98% | 100% | 100% | 100% | 100% | 2.5% | 74% | 100% | 88.42% | 63.81% | 88.57% | 100% | 0 |
| 107973 | RS Khusus Mata Bali Mandara | 3 | 2022 | - | 98.18% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 82.33 |
| 107974 | RS Premier Bintaro | 3 | 2022 | - | 94.18% | 99% | 99.49% | 0% | 99.75% | 12.55% | 67.5% | 93.15% | 93.16% | 0% | 95% | 91.18% | 84.05 |
| 107975 | RS Umum Surya Husadha | 3 | 2022 | - | 87.78% | 99% | 99.7% | 100% | 92.97% | 0% | 81.82% | 100% | 91.34% | 99.02% | 100% | 100% | 76.82 |
| 107976 | RS Umum Kasih Ibu Kedonganan | 3 | 2022 | - | 95% | 100% | 100% | 0% | 100% | 0% | 79.41% | 100% | 100% | 0% | 100% | 100% | 78 |
| 107977 | RS Umum BUN | 3 | 2022 | - | 96.52% | 98% | 100% | 0% | 90.28% | 20.37% | 65.84% | 100% | 90.17% | 95.89% | 100% | 0% | 82 |
| 107978 | RS Umum Daerah Karangasem | 3 | 2022 | - | 92.86% | 98% | 95.54% | 50% | 86.11% | 2.54% | 99.43% | 100% | 100% | 0% | 98.71% | 100% | 0 |
| 107979 | RS Umum Balimed Karangasem | 3 | 2022 | - | 87.5% | 87% | 100% | 66.67% | 100% | 0% | 67.88% | 100% | 90.67% | 37.5% | 100% | 100% | 98 |
| 107980 | RS Umum Bhakti Rahayu Tabanan | 3 | 2022 | - | 94% | 93% | 78.57% | 66.67% | 85.19% | 3.41% | 53.45% | 60% | 99.45% | 0% | 81.63% | 100% | 98 |
| 107981 | RS Medika BSD | 3 | 2022 | - | 70.45% | 88% | 100% | 0% | 72.79% | 5.71% | 49.47% | 100% | 60.26% | 0% | 100% | 100% | 70.57 |
| 107982 | RS Umum Daerah Naibonat | 3 | 2022 | - | 96.67% | 98% | 75% | 0% | 41.46% | 0% | 93.33% | 100% | 75.62% | 0% | 77.5% | 100% | 82.23 |
| 107983 | RS Umum Daerah Kab. Buleleng | 3 | 2022 | - | 90.82% | 100% | 100% | 100% | 100% | 0% | 97.76% | 100% | 98.76% | 100% | 100% | 100% | 83.68 |
| 107984 | RS Sari Asih Sangiang | 3 | 2022 | - | 84% | 85% | 100% | 86.87% | 82.43% | 3.68% | 82.67% | 100% | 81.2% | 82.65% | 100% | 84.4% | 0 |
| 107985 | RS Balimed Buleleng | 3 | 2022 | - | 96.41% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 107986 | RS Umum Kertha Usadha | 3 | 2022 | - | 100% | 100% | 100% | 71.43% | 91.63% | 0% | 83.12% | 100% | 96.18% | 0% | 100% | 0% | 87.06 |
| 107987 | RS Umum Hermina Bitung | 3 | 2022 | - | 85.22% | 96% | 100% | 0% | 48.39% | 0% | 77.78% | 100% | 100% | 76.53% | 100% | 100% | 41.8 |
| 107988 | RS umum Karya Dharma Husada | 3 | 2022 | - | 79% | 100% | 100% | 100% | 100% | 0% | 74.84% | 100% | 83.51% | 0% | 100% | 100% | 99.56 |
| 107989 | RS Khusus Bedah BIMC Nusa Dua | 3 | 2022 | - | 95.2% | 93% | 99.34% | 0% | 94.55% | 0% | 64.47% | 100% | 100% | 100% | 100% | 100% | 0 |
| 107990 | RS Umum Daerah Kota Tangerang | 3 | 2022 | - | 82% | 100% | 100% | 0% | 87.62% | 19.19% | 98.81% | 100% | 100% | 50% | 100% | 100% | 91.33 |
| 107991 | RS Siloam Kupang | 3 | 2022 | - | 96.04% | 94% | 97.75% | 100% | 24.76% | 17.6% | 59.67% | 100% | 100% | 98.03% | 98.29% | 100% | 0 |
| 107992 | RS Umum Shanti Graha | 3 | 2022 | - | 84% | 86% | 100% | 100% | 63.34% | 0% | 62.39% | 100% | 83.57% | 33.33% | 100% | 100% | 62.17 |
| 107993 | RS Umum Daerah Kota Serang | 3 | 2022 | - | 76.82% | 99% | 100% | 100% | 75% | 0% | 100% | 100% | 96.67% | 81.36% | 100% | 100% | 0 |
| 107994 | RS Dinda | 3 | 2022 | - | 94.8% | 100% | 84.03% | 0% | 86.83% | 4.61% | 84.68% | 100% | 97.2% | 80.65% | 100% | 81.82% | 0 |
| 107995 | RS Tk. IV Singaraja | 3 | 2022 | - | 85% | 100% | 100% | 100% | 80% | 0% | 80% | 100% | 90% | 90% | 100% | 75% | 0 |
| 107996 | RS Khusus Bedah BIMC | 3 | 2022 | - | 81.48% | 90% | 100% | 0% | 99.12% | 0% | 77.22% | 100% | 97.9% | 66.67% | 100% | 100% | 81 |
| 107997 | RS Umum Prima Medika | 3 | 2022 | - | 93.04% | 92% | 99.8% | 100% | 74.56% | 0% | 94.3% | 100% | 100% | 94.2% | 100% | 94.44% | 89.12 |
| 107998 | RS Kristen Lende Moripa | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 107999 | RS Ibu dan Anak Buah Hati Pamulang | 3 | 2022 | - | 100% | 100% | 100% | 100% | 26.88% | 0% | 24.04% | 100% | 99.88% | 100% | 100% | 100% | 0 |
| 108000 | RS Umum Daerah Pakuhaji | 3 | 2022 | - | 100% | 100% | 25.86% | 100% | 90.03% | 0% | 100% | 100% | 99.82% | 100% | 96.74% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.