Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108601 | RS Umum Immanuel Bandung | 3 | 2022 | - | 86.55% | 82% | 100% | 100% | 87.44% | 1.04% | 72.82% | 100% | 92.38% | 78.57% | 100% | 100% | 89.27 |
| 108602 | Siloam Hospitals Lippo Cikarang | 3 | 2022 | - | 88.15% | 94% | 99.58% | 88.89% | 77.1% | 5.32% | 57.14% | 100% | 91.44% | 80% | 100% | 100% | 96.6 |
| 108603 | RS Ibu dan Anak Limijati | 3 | 2022 | - | 77.64% | 99% | 99.4% | 54.55% | 100% | 5.23% | 85.76% | 87.5% | 99.25% | 56.41% | 99.71% | 100% | 94.29 |
| 108604 | RSAU dr. M. Salamun | 3 | 2022 | - | 83% | 100% | 97.2% | 0% | 87.82% | 0% | 97.69% | 98.17% | 98.31% | 100% | 100% | 100% | 79.91 |
| 108605 | RS Hermina Karawang | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 99% | 100% | 100% | 100% | 100% | 100% | 100 |
| 108606 | RS Umum Rawa Lumbu | 3 | 2022 | - | 94.5% | 100% | 100% | 25% | 11.38% | 2.13% | 52% | 100% | 99.84% | 100% | 100% | 100% | 94.6 |
| 108607 | RS Umum Karya Medika | 3 | 2022 | - | 79.95% | 0% | 100% | 0% | 80.08% | 2.63% | 48.77% | 100% | 100% | 0% | 100% | 100% | 80 |
| 108608 | RS Umum Daerah Al-Mulk | 3 | 2022 | - | 46.03% | 50% | 100% | 0% | 88.52% | 0% | 74.15% | 97.78% | 68.75% | 0% | 100% | 100% | 80 |
| 108609 | RS Umum Pindad | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 2.08% | 83.27% | 100% | 99.99% | 98.08% | 99.96% | 100% | 89.7 |
| 108610 | RS Umum Bungsu | 3 | 2022 | - | 70.15% | 74% | 100% | 100% | 89.09% | 0% | 73.42% | 100% | 99.97% | 100% | 100% | 100% | 0 |
| 108611 | RS Umum Pusat Dr. Hasan Sadikin | 3 | 2022 | - | 94.59% | 100% | 100% | 72.92% | 44.45% | 0.1% | 98.99% | 93.14% | 98.15% | 99.55% | 99.76% | 100% | 76.62 |
| 108612 | RS Permata Keluarga Karawang | 3 | 2022 | - | 89.5% | 100% | 100% | 100% | 80.64% | 5.26% | 95.38% | 100% | 84.29% | 75% | 100% | 100% | 86 |
| 108613 | RSU Bhayangkara Tk. II Sartika Asih | 3 | 2022 | - | 81.98% | 85% | 100% | 0% | 43.97% | 0% | 98.66% | 100% | 55.09% | 0% | 100% | 9.8% | 77.92 |
| 108614 | RS Primaya Karawang | 3 | 2022 | - | 84.54% | 92% | 100% | 100% | 96.69% | 3.7% | 98.04% | 100% | 96.47% | 100% | 76.67% | 100% | 97 |
| 108615 | RS Umum Muhammadiyah | 3 | 2022 | - | 82% | 98% | 97.33% | 100% | 75% | 10.65% | 64.56% | 92% | 92.31% | 60% | 94.83% | 100% | 0 |
| 108616 | RS Umum Sentra Medika | 3 | 2022 | - | 98.3% | 97% | 100% | 93.33% | 20.9% | 0% | 90.36% | 100% | 100% | 84.75% | 100% | 100% | 82.4 |
| 108617 | RS Umum Hermina Arcamanik | 3 | 2022 | - | 87.22% | 99% | 100% | 100% | 93.55% | 0.46% | 100% | 100% | 99.92% | 90% | 100% | 100% | 94.2 |
| 108618 | RS Umum Santo Borromeus | 3 | 2022 | - | 96.68% | 95% | 99.65% | 100% | 96.15% | 0.42% | 90.45% | 75% | 99.95% | 100% | 99.56% | 100% | 0 |
| 108619 | RS Umum Hasanah Graha Afiah | 3 | 2022 | - | 97.88% | 89% | 100% | 100% | 77.26% | 0% | 63.38% | 100% | 98.84% | 100% | 100% | 100% | 68 |
| 108620 | RS Khusus Mata Cicendo | 3 | 2022 | - | 98.28% | 100% | 100% | 0% | 82.57% | 0% | 100% | 100% | 90.33% | 50% | 100% | 100% | 82.57 |
| 108621 | RS Umum Santo Yusup | 3 | 2022 | - | 65.52% | 80% | 83.67% | 0% | 92% | 0% | 73.35% | 99.35% | 97.72% | 69.05% | 89.66% | 100% | 89.94 |
| 108622 | RS Umum Kartika Kasih | 3 | 2022 | - | 80% | 96% | 96.32% | 100% | 67.87% | 0% | 82.14% | 100% | 100% | 86.67% | 96.07% | 100% | 0 |
| 108623 | RS Umum Annisa | 3 | 2022 | - | 86% | 100% | 100% | 83.33% | 83.49% | 2.55% | 58.67% | 100% | 80.44% | 99.67% | 100% | 100% | 94.26 |
| 108624 | RS Umum Ananda | 3 | 2022 | - | 82% | 100% | 90.91% | 85.71% | 60% | 66.67% | 82.5% | 88.64% | 100% | 58.33% | 83.33% | 83.33% | 0 |
| 108625 | RS Umum Assyifa Sukabumi | 3 | 2022 | - | 98.5% | 97% | 98% | 100% | 97% | 0.5% | 74% | 100% | 98.24% | 100% | 100% | 100% | 0 |
| 108626 | RS Umum Bhayangkara Setukpa Lemdikpol | 3 | 2022 | - | 100% | 100% | 100% | 0% | 72.73% | 0% | 81.02% | 89.47% | 76.33% | 80% | 100% | 86.67% | 0 |
| 108627 | RS Umum Amanda Mitra Keluarga | 3 | 2022 | - | 88.11% | 97% | 98.59% | 100% | 79.8% | 68.18% | 82.97% | 100% | 100% | 0% | 51.71% | 100% | 85 |
| 108628 | RS Umum Daerah Kabupaten Empat Lawang | 3 | 2022 | - | 85.41% | 92% | 92.31% | 100% | 85.34% | 0% | 96.64% | 100% | 94.46% | 85.71% | 95.65% | 100% | 0 |
| 108629 | RS Umum Mitra Husada | 3 | 2022 | - | 63.5% | 96% | 79.31% | 0% | 89.06% | 0% | 93.21% | 100% | 98.28% | 94.12% | 92.88% | 100% | 0 |
| 108630 | RS Prof. Dr. Tabrani | 3 | 2022 | - | 79.53% | 90% | 100% | 0% | 29.49% | 0% | 65.19% | 100% | 96.04% | 0% | 100% | 100% | 0 |
| 108631 | RS Merangin Medical Centre | 3 | 2022 | - | 86.04% | 100% | 99.19% | 100% | 90.32% | 0% | 86.11% | 100% | 98.39% | 100% | 100% | 100% | 97 |
| 108632 | RS Umum Daerah Pringsewu | 3 | 2022 | - | 77.58% | 83% | 81.61% | 0% | 74.26% | 5.26% | 99.01% | 50% | 84.81% | 83.33% | 100% | 0% | 0 |
| 108633 | RS Umum Daerah Mayjen H. A. Thalib | 3 | 2022 | - | 86.83% | 100% | 33.33% | 69.23% | 68.71% | 2.63% | 100% | 66.67% | 71.56% | 98.38% | 69.81% | 0% | 0 |
| 108634 | RS Umum Daerah Banyuasin | 3 | 2022 | - | 87.07% | 74% | 84.65% | 100% | 85.49% | 0% | 85.77% | 98.97% | 68.85% | 0% | 100% | 0% | 81.84 |
| 108635 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 3 | 2022 | - | 85.01% | 97% | 100% | 0% | 94.1% | 0% | 99.27% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108636 | RS Jiwa Tampan | 3 | 2022 | - | 90.5% | 93% | 96.74% | 0% | 97.6% | 0% | 33.52% | 100% | 100% | 98.34% | 88.21% | 100% | 0 |
| 108637 | Charitas Hospital Belitang | 3 | 2022 | - | 96.5% | 100% | 100% | 25% | 100% | 0% | 92.82% | 100% | 99.55% | 88.24% | 100% | 100% | 83.13 |
| 108638 | RS Umum Daerah Sungai Lilin | 3 | 2022 | - | 78% | 100% | 100% | 100% | 89.29% | 0% | 100% | 100% | 81% | 100% | 100% | 100% | 78 |
| 108639 | RS Umum Daerah Pratama Makarti Jaya | 3 | 2022 | - | 91% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 92.07% | 100% | 100% | 98.02 |
| 108640 | RS Ibu dan Anak Tiara Fatrin Palembang | 3 | 2022 | - | 88.94% | 100% | 98.06% | 0% | 94.96% | 0% | 82.98% | 100% | 86.97% | 94.96% | 100% | 100% | 87 |
| 108641 | RS Umum Daerah Haji Abdoel Madjid Batoe | 3 | 2022 | - | 87.5% | 97% | 100% | 100% | 92.5% | 0% | 86% | 100% | 100% | 87.5% | 100% | 100% | 88.5 |
| 108642 | RS Pratama Pendopo | 3 | 2022 | - | 89% | 89% | 93.5% | 0% | 100% | 0% | 93% | 0% | 100% | 94% | 80% | 86% | 85 |
| 108643 | RS Bunda Medika Jakabaring | 3 | 2022 | - | 90% | 98% | 100% | 84.62% | 78.18% | 0% | 93.14% | 100% | 99.54% | 90% | 100% | 100% | 90 |
| 108644 | RS Umum Daerah Bandar Negara Husada | 3 | 2022 | - | 21.5% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 72.41% | 0% | 100% | 0% | 0 |
| 108645 | RS Umum Bunda Palembang | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 74.04 |
| 108646 | RS Islam At-Taqwa Gumawang | 3 | 2022 | - | 87.66% | 90% | 80.94% | 100% | 61.46% | 0% | 82.27% | 100% | 86.26% | 0% | 100% | 100% | 82 |
| 108647 | RS Ibu dan Anak Moelia | 3 | 2022 | - | 79.5% | 100% | 96.64% | 100% | 81.1% | 1.59% | 100% | 100% | 77.01% | 73.58% | 93.96% | 100% | 0 |
| 108648 | RS Royal Prima | 3 | 2022 | - | 88% | 100% | 100% | 100% | 90% | 0% | 30.65% | 100% | 89.69% | 88.89% | 100% | 0% | 0 |
| 108649 | RS Islam Siti Khadijah | 3 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 98.79% | 100% | 100% | 100% | 100% | 100% | 98.26 |
| 108650 | RS Umum Pusat Dr. Rivai Abdullah | 3 | 2022 | - | 98.4% | 99% | 100% | 0% | 63.77% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.