Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 108501 | RS Hermina Metland Cibitung | 3 | 2022 | - | 90.38% | 97% | 100% | 0% | 96.67% | 0% | 95% | 100% | 95.83% | 90.83% | 100% | 100% | 97 |
| 108502 | RS Umum Salak | 3 | 2022 | - | 80% | 81% | 98.62% | 80% | 57.68% | 0% | 70.23% | 100% | 98.87% | 80.1% | 98.65% | 78.57% | 94.48 |
| 108503 | RS Umum Hermina Galaxy | 3 | 2022 | - | 88.36% | 98% | 100% | 100% | 86.67% | 0.31% | 100% | 100% | 100% | 84.44% | 96% | 100% | 99.2 |
| 108504 | RS Umum Permata Keluarga Lippo Cikarang | 3 | 2022 | - | 90.42% | 100% | 100% | 0% | 75.75% | 0% | 95.3% | 100% | 99.69% | 96.55% | 100% | 100% | 0 |
| 108505 | RS Eka Bekasi | 3 | 2022 | - | 85.14% | 100% | 99.86% | 66.67% | 80.49% | 4% | 93.78% | 99.53% | 100% | 100% | 100% | 100% | 99.2 |
| 108506 | RSAU Dr. M. Hassan Toto | 3 | 2022 | - | 93.91% | 100% | 93.35% | 100% | 98.4% | 0% | 86.01% | 100% | 100% | 100% | 100% | 0% | 0 |
| 108507 | RS Umum Tiara | 3 | 2022 | - | 67.5% | 92% | 91.71% | 71.43% | 81.6% | 0.99% | 83% | 94.12% | 98.09% | 93% | 75.6% | 91.67% | 91.07 |
| 108508 | RS Umum Medirossa 2 | 3 | 2022 | - | 80% | 88% | 97.11% | 100% | 82.86% | 0% | 100% | 100% | 94.36% | 100% | 97.81% | 0% | 100 |
| 108509 | RS EMC Pekayon | 3 | 2022 | - | 90.75% | 100% | 99.53% | 0% | 96.36% | 1.92% | 82.7% | 100% | 99.43% | 100% | 100% | 98.82% | 85.04 |
| 108510 | RS Jiwa dr. H. Marzoeki Mahdi | 3 | 2022 | - | 83.24% | 97% | 97.25% | 100% | 82% | 0% | 99.24% | 100% | 98.13% | 85% | 97.59% | 0% | 83.21 |
| 108511 | Rumah Sakit Mitra Plumbon Cibitung | 3 | 2022 | - | 93.53% | 100% | 96.83% | 100% | 87.73% | 0% | 80.57% | 100% | 89.18% | 73.08% | 99.62% | 100% | 81 |
| 108512 | RS EMC Cibitung | 3 | 2022 | - | 100% | 100% | 100% | 82.35% | 89.12% | 0% | 63.96% | 100% | 100% | 100% | 96.64% | 100% | 100 |
| 108513 | RS Umum Daerah Cililin | 3 | 2022 | - | 95.41% | 74% | 92.86% | 96.83% | 51.09% | 1.43% | 91.77% | 98.52% | 100% | 0% | 95.45% | 0% | 79.43 |
| 108514 | RS Khusus Paru Kabupaten Karawang | 3 | 2022 | - | 96.5% | 100% | 100% | % | 100% | 0% | 100% | 100% | 81.62% | 100% | 100% | 100% | 95 |
| 108515 | RS Umum Daerah Gunung Jati | 3 | 2022 | - | 92.12% | 96% | 91.17% | 14.29% | 18.6% | 3.19% | 92.08% | 93.51% | 83.24% | 95.12% | 99.28% | 97.65% | 97 |
| 108516 | RS Umum Tk. III Ciremai | 3 | 2022 | - | 92.25% | 100% | 100% | 100% | 100% | 0% | 65.83% | 100% | 98.63% | 100% | 100% | 100% | 100 |
| 108517 | RS Umum Pelabuhan Cirebon | 3 | 2022 | - | 94.51% | 96% | 96% | 100% | 90.62% | 0% | 58.1% | 100% | 94.16% | 81.82% | 100% | 80% | 80 |
| 108518 | RS Umum Izza | 3 | 2022 | - | 86.5% | 75% | 0% | 100% | 100% | 0% | 49.6% | 100% | 71.61% | 0% | 27.72% | 100% | 97 |
| 108519 | RS Umum Putera Bahagia | 3 | 2022 | - | 98.53% | 96% | 100% | 0% | 91.13% | 3.45% | 73.21% | 100% | 99.47% | 100% | 100% | 96.67% | 79.7 |
| 108520 | RS Umum Citra Sari Husada | 3 | 2022 | - | 75.69% | 73% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 108521 | RS Umum Sumber Kasih | 3 | 2022 | - | 88.91% | 91% | 100% | 95.33% | 97% | 0% | 74.53% | 100% | 99.9% | 81.25% | 93% | 100% | 94.15 |
| 108522 | RS Umum Sumber Hurip | 3 | 2022 | - | 66.99% | 84% | 100% | 0% | 52.82% | 0.59% | 98.27% | 100% | 99.68% | 89.8% | 100% | 100% | 85.25 |
| 108523 | RS Paru Dr. H. A. Rotinsulu | 3 | 2022 | - | 90.58% | 100% | 100% | 0% | 92.5% | 0% | 91.45% | 100% | 86.79% | 100% | 33.33% | 100% | 89.58 |
| 108524 | RS Jantung Hasna Medika | 3 | 2022 | - | 91.65% | 92% | 100% | 0% | 10.12% | 0.98% | 81.05% | 97.9% | 90.43% | 100% | 100% | 100% | 85 |
| 108525 | RS Umum Delima Asih Sisma Medika | 3 | 2022 | - | 90% | 54% | 93.52% | 0% | 45.73% | 48% | 72.26% | 100% | 98.15% | 73.63% | 100% | 100% | 0 |
| 108526 | RS Ibu dan Anak Cahaya Bunda | 3 | 2022 | - | 82.5% | 100% | 100% | 0% | 64.95% | 0% | 93.48% | 100% | 0% | 33.33% | 100% | 100% | 0 |
| 108527 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 3 | 2022 | - | 83.04% | 98% | 100% | 100% | 76.95% | 1.32% | 98.96% | 100% | 86.71% | 95.83% | 99.41% | 100% | 85 |
| 108528 | RS Karunia Kasih | 3 | 2022 | - | 86.27% | 85% | 100% | 100% | 100% | 0% | 35.29% | 100% | 95.83% | 75% | 100% | 100% | 0 |
| 108529 | RS Umum Islam Karawang | 3 | 2022 | - | 81.09% | 76% | 98.27% | 80% | 35.25% | 1.61% | 80.88% | 62.35% | 91.4% | 54.17% | 77.23% | 100% | 0 |
| 108530 | RS Mekar Sari | 3 | 2022 | - | 100% | 100% | 100% | 100% | 81.97% | 0% | 71.96% | 100% | 86.76% | 73.91% | 100% | 0% | 0 |
| 108531 | RS Siloam Sentosa | 3 | 2022 | - | 95% | 96% | 97.16% | 66.67% | 61.33% | 29.37% | 61.7% | 98.37% | 89.3% | 85.25% | 100% | 100% | 93 |
| 108532 | RS Umum Proklamasi | 3 | 2022 | - | 85% | 100% | 98.04% | 0% | 100% | 0% | 87.5% | 100% | 77.98% | 0% | 93.75% | 100% | 94.87 |
| 108533 | RS Umum Mitra Keluarga Bekasi Timur | 3 | 2022 | - | 100% | 100% | 100% | 100% | 56.73% | 0% | 85.02% | 100% | 81.59% | 0% | 100% | 80% | 97.6 |
| 108534 | RS Ibu dan Anak Dr. Djoko Pramono | 3 | 2022 | - | 91% | 86% | 82.61% | 81.33% | 85.5% | 19.57% | 78.44% | 78% | 84% | 78% | 82% | 79% | 75 |
| 108535 | RS Umum Sentral Medika | 3 | 2022 | - | 95.59% | 100% | 100% | 21.62% | 90.12% | 12.5% | 100% | 94.44% | 100% | 100% | 25% | 100% | 98 |
| 108536 | RS Umum Daerah Bandung Kiwari | 3 | 2022 | - | 90.9% | 100% | 98.94% | 0% | 44.89% | 0% | 85.73% | 98.73% | 99.93% | 73.33% | 97.41% | 100% | 85.64 |
| 108537 | RS Umum Daerah Kota Bandung | 3 | 2022 | 07-10-2024 | 79.5% | 90% | 100% | 77.5% | 56% | 0% | 98% | 99.5% | 94.5% | 90.5% | 100% | 100% | 0 |
| 108538 | RS Umum Rosela | 3 | 2022 | - | 86% | 89% | 71.05% | 100% | 80% | 0% | 81.08% | 95.83% | 81.58% | 84.21% | 78.95% | 100% | 98 |
| 108539 | RS Umum Al-Islam Bandung | 3 | 2022 | - | 99.91% | 92% | 98.93% | 66.67% | 91.28% | 1.89% | 80.25% | 97.38% | 95.97% | 79.75% | 99.78% | 100% | 0 |
| 108540 | RS San Medical Center | 3 | 2022 | - | 78% | 84% | 60% | 100% | 60% | 0% | 87.85% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108541 | RS Khusus Bedah Halmahera Siaga | 3 | 2022 | - | 83.12% | 97% | 100% | 0% | 51.52% | 2.04% | 52.34% | 0% | 0% | 66.67% | 96.95% | 100% | 86 |
| 108542 | RS Umum Bina Sehat | 3 | 2022 | - | 98% | 100% | 100% | 0% | 100% | 0% | 100% | 4.55% | 91.84% | 65.85% | 100% | 75% | 86.35 |
| 108543 | RS Umum Helsa | 3 | 2022 | - | 94.48% | 98% | 86.42% | 0% | 92.29% | 0.93% | 99.01% | 100% | 97.06% | 0% | 79.17% | 100% | 0 |
| 108544 | RS Umum Melinda 2 | 3 | 2022 | - | 85.5% | 93% | 96% | 100% | 76.61% | 0% | 88.52% | 100% | 99.72% | 100% | 0% | 0% | 0 |
| 108545 | RS Umum Santosa Hospital Bandung Central | 3 | 2022 | - | 99.45% | 99% | 100% | 100% | 88.17% | 1.18% | 84.9% | 80.57% | 77% | 83.33% | 100% | 100% | 87.5 |
| 108546 | RS Umum Mitra Family | 3 | 2022 | - | 88.63% | 86% | 100% | 100% | 90.38% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 108547 | RS AMC | 3 | 2022 | - | 87.91% | 95% | 100% | 100% | 75% | 0% | 57.11% | 88.68% | 100% | 81.82% | 98.04% | 100% | 87 |
| 108548 | RS Umum Puri Asih | 3 | 2022 | - | 88.5% | 73% | 94.72% | 0% | 100% | 2.71% | 100% | 100% | 90.27% | 89.36% | 99.17% | 100% | 93.8 |
| 108549 | RS Ibu dan Anak Melinda | 3 | 2022 | - | 100% | 100% | 100% | 100% | 97.84% | 0% | 100% | 100% | 99.93% | 0% | 100% | 0% | 9 |
| 108550 | RS Umum Hermina Pasteur | 3 | 2022 | - | 90.01% | 90% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 83.68 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.