Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109451 | RS Umum Siloam Hospital Manado | 3 | 2022 | - | 91.84% | 86% | 94.32% | 0% | 47.69% | 16.27% | 62.79% | 100% | 100% | 100% | 100% | 100% | 99.39 |
| 109452 | RS Islam Sultan Agung Banjarbaru | 3 | 2022 | - | 94.74% | 100% | 100% | 81.08% | 86.33% | 0% | 82.05% | 100% | 86.17% | 84% | 100% | 100% | 0 |
| 109453 | RS Umum Daerah Borong | 3 | 2022 | - | 60% | 88% | 83.33% | 100% | 96.08% | 0% | 75% | 100% | 94.91% | 85% | 75% | 100% | 80 |
| 109454 | RS Advent Manado | 3 | 2022 | - | 97.03% | 100% | 99.89% | 100% | 9.24% | 46.03% | 84.57% | 99.24% | 100% | 17.5% | 97.3% | 81.72% | 0 |
| 109455 | RS Jiwa Naimata | 3 | 2022 | - | 80.5% | 97% | 84.65% | 0% | 100% | 0% | 78.16% | 0% | 100% | 0% | 100% | 0% | 87.15 |
| 109456 | RS Umum Daerah Daha Sejahtera | 3 | 2022 | - | 56% | 55% | 80.16% | 0% | 59.14% | 0% | 77.5% | 97.14% | 97.22% | 65% | 90.48% | 87.5% | 86 |
| 109457 | RS Permata Bunda | 3 | 2022 | - | 85% | 86% | 96.41% | 100% | 94.26% | 22.22% | 91.56% | 100% | 84.05% | 0% | 100% | 0% | 85.52 |
| 109458 | RS Umum Daerah Aji Muhammad Parikesit | 3 | 2022 | - | 73.21% | 93% | 99.03% | 92.31% | 37.79% | 1.15% | 72.82% | 98.65% | 99.95% | 0% | 99.12% | 100% | 85.9 |
| 109459 | RS Bhayangkara Manado | 3 | 2022 | - | 89.82% | 98% | 99.93% | 0% | 98.04% | 5% | 98.04% | 100% | 100% | 100% | 100% | 100% | 95 |
| 109460 | RS Umum Daerah Dayaku Raja | 3 | 2022 | - | 86.98% | 100% | 100% | 50% | 44.51% | 2.94% | 99.77% | 100% | 94.04% | 87.5% | 100% | 0% | 81 |
| 109461 | RS Samarinda Medika Citra | 3 | 2022 | - | 97.51% | 100% | 100% | 22.22% | 68.14% | 0.49% | 89.51% | 99.76% | 87.42% | 100% | 100% | 100% | 0 |
| 109462 | RS Umum Daerah Aji Batara Agung Dewa Sakti | 3 | 2022 | - | 98.97% | 86% | 100% | 52% | 74% | 3.25% | 99.51% | 100% | 92.92% | 0% | 100% | 0% | 0 |
| 109463 | RS Umum Daerah Amurang | 3 | 2022 | - | 71% | 95% | 96% | 0% | 94% | 0% | 90% | 95% | 93% | 90% | 100% | 100% | 0 |
| 109464 | RS Umum Medika Sangatta | 3 | 2022 | - | 73.83% | 77% | 99.03% | 0% | 73.47% | 25.23% | 60.63% | 60.77% | 98.56% | 0% | 100% | 92.31% | 0 |
| 109465 | RS Umum Daerah Raja Tombolotutu | 3 | 2022 | - | 85.5% | 99% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 70 |
| 109466 | RS Khusus Bedah Banjarmasin Siaga | 3 | 2022 | - | 41% | 83% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 95.2 |
| 109467 | RS Umum Daerah Drs. Jacobus Luna, M.Si | 3 | 2022 | - | 91.77% | 85% | 100% | 100% | 7.9% | 0% | 51.69% | 100% | 84.81% | 0% | 100% | 100% | 0 |
| 109468 | RS Dr. J. H. Awaloei | 3 | 2022 | - | 96.68% | 100% | 89.16% | 73.33% | 72.02% | 6.43% | 85.73% | 100% | 98.61% | 0% | 92.08% | 48.08% | 99.03 |
| 109469 | RS TNI AU Sjamsudin Noor | 3 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 109470 | RS Hermina Manado | 3 | 2022 | - | 95% | 100% | 100% | 75% | 91.67% | 2.73% | 100% | 100% | 100% | 75% | 100% | 100% | 0 |
| 109471 | RS Bhayangkara Tk. III Banjarmasin | 3 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 89.7% | 100% | 99.74% | 88.89% | 100% | 0% | 99.45 |
| 109472 | RS Umum Santo Yoseph Labuan bajo | 3 | 2022 | - | 96.19% | 76% | 100% | 0% | 100% | 0% | 80% | 100% | 100% | 0% | 100% | 0% | 0 |
| 109473 | RS Ibu dan Anak Defina | 3 | 2022 | - | 100% | 0% | 100% | 86% | 100% | 3.54% | 100% | 0% | 100% | 100% | 100% | 100% | 100 |
| 109474 | RS Umum Daerah Pemangkat | 3 | 2022 | - | 95.07% | 95% | 100% | 100% | 82.39% | 0% | 88.42% | 84.73% | 84.35% | 100% | 100% | 100% | 83.05 |
| 109475 | RS Ibu dan Anak Annisa | 3 | 2022 | - | 83.5% | 84% | 100% | 30.43% | 70.09% | 0% | 78.67% | 100% | 100% | 100% | 100% | 0% | 95 |
| 109476 | RS Umum Daerah Teluk Keramat | 3 | 2022 | - | 89.23% | 100% | 100% | 0% | 100% | 0% | 84.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 109477 | RS Umum Daerah Sultan Suriansyah Banjarmasin | 3 | 2022 | - | 89.09% | 93% | 90.1% | 100% | 35.35% | 3.7% | 86.71% | 100% | 93.37% | 0% | 100% | 0% | 100 |
| 109478 | RS Siloam Paal Dua | 3 | 2022 | - | 85.24% | 95% | 97.22% | 0% | 74.74% | 0% | 40.4% | 100% | 0% | 62.5% | 100% | 100% | 98.53 |
| 109479 | RS Siloam Banjarmasin | 3 | 2022 | - | 84% | 88% | 100% | 0% | 32% | 0% | 87% | 100% | 0% | 0% | 100% | 100% | 98 |
| 109480 | RS Umum Daerah KORPRI Provinsi Kalimantan Timur | 3 | 2022 | - | 64.52% | 74% | 100% | 100% | 97.32% | 0% | 60% | 0% | 92.67% | 0% | 100% | 0% | 0 |
| 109481 | RSD Idaman Kota Banjarbaru | 3 | 2022 | - | 80% | 81% | 100% | 40% | 83% | 0.53% | 99.13% | 100% | 99.83% | 100% | 100% | 100% | 82.64 |
| 109482 | RS TK IV Guntung Payung | 3 | 2022 | - | 99.32% | 93% | 93.29% | 100% | 84.62% | 0% | 83.33% | 100% | 92.63% | 100% | 94.91% | 0% | 0 |
| 109483 | RS Khusus Gigi dan Mulut Gusti Hasan Aman | 3 | 2022 | - | 69.49% | 68% | 92.51% | % | 92.68% | % | 100% | 0% | 100% | 25% | 0% | 0% | 0 |
| 109484 | RS Pratama Sebatik | 3 | 2022 | - | 88.02% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 85.37% | 0% | 100% | 0% | 86.52 |
| 109485 | RS Umum Santo Vincentius Singkawang | 3 | 2022 | - | 100% | 77% | 100% | 100% | 68.95% | 0% | 84% | 100% | 100% | 76.92% | 100% | 100% | 0 |
| 109486 | RS TK 4 Dr. Yanto, Sp.OT | 3 | 2022 | - | 85% | 100% | 100% | 0% | 50% | 3.33% | 33.33% | 100% | 83.33% | 83.33% | 100% | 16.67% | 0 |
| 109487 | RS Kinapit | 3 | 2022 | - | 100% | 100% | 100% | 0% | 87.74% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 80 |
| 109488 | RS Umum Daerah Sultan Imanuddin | 3 | 2022 | - | 90% | 100% | 99.13% | 0% | 48.25% | 0% | 91.46% | 100% | 96% | 0% | 88.22% | 100% | 0 |
| 109489 | RS Umum Daerah Kabupaten Melawi | 3 | 2022 | - | 98.5% | 99% | 98.72% | 100% | 51.57% | 100% | 100% | 94.94% | 98.16% | 100% | 100% | 100% | 0 |
| 109490 | RS Umum Daerah Jaraga Sasameh | 3 | 2022 | - | 80.5% | 79% | 94.59% | 90.91% | 68.75% | 0% | 100% | 85% | 92.34% | 100% | 93.58% | 88.89% | 0 |
| 109491 | RS Umum Daerah Tanjung Selor | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 109492 | RS GKST Tentena | 3 | 2022 | - | 84.56% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 84 |
| 109493 | RS Umum Daerah Sukamara | 3 | 2022 | - | 92.67% | 96% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 70% | 0% | 0 |
| 109494 | RS Umum Daerah Mokoyurli Buol | 3 | 2022 | - | 98.22% | 94% | 100% | 100% | 90.91% | 5.56% | 100% | 100% | 84.41% | 50% | 83.33% | 0% | 75 |
| 109495 | RS Umum Daerah Hanau | 3 | 2022 | - | 81% | 82% | 100% | 100% | 100% | 0% | 100% | 100% | 93.81% | 80% | 100% | 100% | 0 |
| 109496 | RS Islam Bontang | 3 | 2022 | - | 93% | 100% | 100% | 100% | 98.31% | 1.16% | 97.53% | 100% | 86.94% | 80% | 100% | 100% | 98 |
| 109497 | RS Umum Daerah Kuala Pembuang | 3 | 2022 | - | 89.5% | 100% | 100% | 0% | 100% | 9.09% | 100% | 100% | 32% | 100% | 100% | 80% | |
| 109498 | RS Umum Daerah Kolonodale | 3 | 2022 | - | 0% | 0% | 100% | 0% | 21.9% | 0% | 89.66% | 100% | 86.7% | 0% | 98.59% | 100% | 85 |
| 109499 | RS Siloam Labuan Bajo | 3 | 2022 | - | 74.52% | 89% | 100% | 71.43% | 100% | 12.45% | 87.1% | 100% | 0% | 60% | 84% | 0% | 0 |
| 109500 | RS Umum Daerah Muara Teweh | 3 | 2022 | - | 86% | 100% | 100% | 92.86% | 73% | 4.08% | 93% | 100% | 86% | 100% | 100% | 86.36% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.