Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109601 | RS Umum Sint Carolus | 3 | 2022 | - | 99.09% | 100% | 97.74% | 0% | 100% | 0% | 91.6% | 100% | 94.68% | 100% | 99.65% | 100% | 0 |
| 109602 | RS Umum Sentra Medika Cibinong | 3 | 2022 | - | 88.16% | 91% | 99.98% | 75% | 20.44% | 8.65% | 50.98% | 100% | 98.38% | 92.81% | 100% | 100% | 0 |
| 109603 | RS Umum Satya Negara | 3 | 2022 | - | 91.88% | 99% | 100% | 100% | 91.15% | 18.75% | 59.86% | 100% | 97.33% | 0% | 100% | 100% | 0 |
| 109604 | RS Umum Mulyasari | 3 | 2022 | - | 92.16% | 94% | 65.08% | 30% | 99% | 0% | 64% | 11.57% | 100% | 77.32% | 76.81% | 30% | 85 |
| 109605 | RS Umum Sumber Waras | 3 | 2022 | - | 84.5% | 67% | 85.05% | 0% | 23.78% | 0% | 74.31% | 100% | 98.99% | 40% | 100% | 100% | 83.6 |
| 109606 | RS Ibu dan Anak Family | 3 | 2022 | - | 93.85% | 98% | 100% | 0% | 95.46% | 0% | 85.98% | 100% | 94.89% | 100% | 100% | 100% | 88 |
| 109607 | RS Islam Jakarta Sukapura | 3 | 2022 | - | 98.71% | 100% | 100% | 100% | 92.67% | 1.4% | 53.15% | 100% | 100% | 100% | 100% | 100% | 98 |
| 109608 | RS Jiwa Dr. Soeharto Heerdjan | 3 | 2022 | - | 95.1% | 98% | 100% | 0% | 81.67% | 0% | 86.33% | 100% | 98.59% | 72.15% | 100% | 100% | 80.06 |
| 109609 | RS Umum Citama | 3 | 2022 | - | 90% | 95% | 100% | 90.38% | 70.93% | 2.13% | 41.88% | 100% | 98.83% | 89.95% | 98.49% | 100% | 100 |
| 109610 | RS Penyakit Infeksi Prof. Dr. Sulianti Saroso | 3 | 2022 | - | 99.29% | 100% | 94.12% | 100% | 90.19% | 0% | 100% | 100% | 90.15% | 100% | 100% | 88.89% | 78 |
| 109611 | RS Paru Dr. M. Goenawan Partowidigdo | 3 | 2022 | - | 75.5% | 100% | 100% | 100% | 91.82% | 3.99% | 93.45% | 100% | 93.96% | 85.42% | 100% | 0% | 84.67 |
| 109612 | RS Islam Jakarta Cempaka Putih | 3 | 2022 | - | 85.5% | 94% | 98.45% | 91.18% | 80.49% | 1.33% | 48.39% | 97.17% | 94.01% | 0% | 94.07% | 100% | 0 |
| 109613 | RS Umum Grha Kedoya | 3 | 2022 | - | 60% | 83% | 98.95% | 0% | 100% | 0% | 81.09% | 100% | 99.97% | 80.81% | 100% | 81.82% | 0 |
| 109614 | RS Umum Royal Progress | 3 | 2022 | - | 96% | 100% | 100% | 0% | 93.04% | 0% | 91.14% | 100% | 99.81% | 95.24% | 98.53% | 100% | 90 |
| 109615 | RS Umum Pelabuhan Tanjung Priok | 3 | 2022 | - | 82.62% | 85% | 100% | 100% | 86.92% | 0% | 65.09% | 100% | 100% | 97.08% | 99.92% | 100% | 81.62 |
| 109616 | RS Umum Yarsi | 3 | 2022 | - | 82% | 100% | 100% | 75% | 23.15% | 0% | 95.65% | 100% | 82.91% | 71.43% | 100% | 100% | 94.49 |
| 109617 | RS Umum Pluit | 3 | 2022 | - | 99.59% | 100% | 100% | 0% | 65.33% | 16.13% | 62.23% | 100% | 100% | 100% | 100% | 100% | 98 |
| 109618 | RS Umum Daerah Cilincing | 3 | 2022 | - | 90% | 98% | 100% | 0% | 98.26% | 0% | 88.55% | 100% | 99.98% | 95.52% | 100% | 100% | 95.68 |
| 109619 | RS Primaya PGI Cikini | 3 | 2022 | - | 85.95% | 100% | 100% | 0% | 100% | 2.5% | 87.16% | 100% | 96.09% | 0% | 97.22% | 100% | 88.74 |
| 109620 | RS Khusus JEC@Menteng | 3 | 2022 | - | 91.78% | 0% | 100% | 0% | 100% | 100% | 92.77% | 100% | 0% | 0% | 100% | 100% | 0 |
| 109621 | RS Umum Gading Pluit | 3 | 2022 | - | 100% | 100% | 100% | 0% | 93.77% | 0% | 63.73% | 100% | 100% | 100% | 100% | 0% | 0 |
| 109622 | RS Menteng Mitra Afia | 3 | 2022 | - | 99.73% | 99% | 100% | 33.33% | 96.88% | 2.63% | 38.55% | 100% | 65.97% | 0% | 100% | 100% | 77.1 |
| 109623 | RS Umum Siloam Hospitals Kebon Jeruk | 3 | 2022 | - | 98.05% | 70% | 99.07% | 0% | 67% | 7.93% | 86.92% | 100% | 97.55% | 86.67% | 97.83% | 100% | 97 |
| 109624 | RS Ibu dan Anak Ibnu Sina | 3 | 2022 | - | 80.5% | 71% | 82.05% | 80.77% | 81.76% | 9.09% | 72.09% | 100% | 100% | 76.92% | 100% | 100% | 95 |
| 109625 | RS Umum Daerah Cempaka Putih | 3 | 2022 | - | 86.31% | 97% | 100% | 0% | 100% | 0% | 79.69% | 100% | 96.87% | 90% | 100% | 100% | 84.94 |
| 109626 | RS Umum Mitra Kemayoran | 3 | 2022 | - | 99.66% | 100% | 100% | 80% | 98.72% | 0% | 86.29% | 100% | 100% | 92.86% | 100% | 100% | 92.75 |
| 109627 | RS Umum Bina Husada | 3 | 2022 | - | 58.5% | 100% | 99.94% | 100% | 68.16% | 0% | 53.8% | 92.75% | 95.99% | 98.38% | 99.88% | 0% | 0 |
| 109628 | RS Umum Firdaus | 3 | 2022 | - | 87.5% | 84% | 94.23% | 72.73% | 89.53% | 0.89% | 78% | 100% | 80.31% | 83.33% | 78.85% | 100% | 84.5 |
| 109629 | RS Khusus Mata Jakarta Eye Center Kedoya | 3 | 2022 | - | 92.23% | 100% | 100% | 0% | 0% | 6.14% | 88.28% | 100% | 0% | 0% | 100% | 100% | 99.86 |
| 109630 | RS Umum Medika Permata Hijau | 3 | 2022 | - | 88.94% | 99% | 100% | 0% | 96.22% | 35.42% | 99.65% | 100% | 99.74% | 93.33% | 50.42% | 100% | |
| 109631 | RS Umum Duta Indah | 3 | 2022 | - | 91.73% | 100% | 93.43% | 100% | 90.62% | 5.94% | 33.56% | 82.35% | 78.63% | 100% | 92.06% | 100% | 85.6 |
| 109632 | RS Umum Daerah Tanjung Priok | 3 | 2022 | - | 83.6% | 97% | 100% | 0% | 61.64% | 0% | 48.26% | 97.06% | 88.76% | 37.5% | 100% | 100% | 87.61 |
| 109633 | RS Umum Annisa | 3 | 2022 | - | 80.65% | 93% | 78.57% | 66.67% | 90.42% | 33.33% | 49.39% | 84.21% | 59.59% | 50% | 83.33% | 100% | 0 |
| 109634 | RS Ibu dan Anak St. Yusuf | 3 | 2022 | - | 100% | 100% | 100% | 42.25% | 54.7% | 71.43% | 54.64% | 100% | 96% | 100% | 100% | 0% | 95.6 |
| 109635 | RS Umum Daerah Kemayoran | 3 | 2022 | - | 100% | 100% | 100% | 0% | 90.65% | 0% | 96.1% | 93.55% | 98.4% | 100% | 100% | 100% | 99 |
| 109636 | RS Ibu dan Anak Grand Family | 3 | 2022 | - | 75.82% | 89% | 100% | 0% | 100% | 0% | 52.81% | 100% | 100% | 0% | 96.21% | 100% | 93.75 |
| 109637 | RS Umum Bunda Jakarta | 3 | 2022 | - | 98.63% | 99% | 99.41% | 100% | 58.85% | 2.14% | 96.38% | 100% | 97.19% | 0% | 99.45% | 83.33% | 78.98 |
| 109638 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 3 | 2022 | - | 91.34% | 100% | 100% | 0% | 84.78% | 0% | 87.76% | 100% | 95.03% | 90% | 100% | 0% | 0 |
| 109639 | RS Umum Daerah Leuwiliang | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 109640 | RS Umum Puri Cinere | 3 | 2022 | - | 100% | 100% | 99.48% | 66.67% | 92.78% | 15.52% | 94.44% | 100% | 99.34% | 100% | 99.44% | 100% | 92 |
| 109641 | RS Umum Hermina Daan Mogot | 3 | 2022 | - | 90.67% | 98% | 100% | 100% | 81.5% | 0.22% | 85.84% | 100% | 94.69% | 77.78% | 100% | 100% | 99.33 |
| 109642 | RS Umum Pekerja | 3 | 2022 | - | 85.77% | 100% | 100% | 80% | 98.02% | 3.49% | 56.02% | 100% | 100% | 85% | 100% | 100% | 87 |
| 109643 | RS Umum Cinta Kasih Tzu Chi | 3 | 2022 | - | 86.91% | 94% | 100% | 36.36% | 100% | 18.06% | 89.41% | 95.49% | 77.79% | 100% | 78% | 0% | 0 |
| 109644 | RS Umum Daerah Sawah Besar | 3 | 2022 | - | 86.24% | 100% | 99.87% | 0% | 80.29% | 0% | 63.54% | 100% | 74.07% | 100% | 100% | 100% | 83 |
| 109645 | RS Ibu dan Anak Tambak | 3 | 2022 | - | 96% | 100% | 100% | 100% | 94.87% | 0% | 54.65% | 100% | 4.47% | 0% | 0% | 99.02% | 77 |
| 109646 | RS Umum Meilia | 3 | 2022 | - | 88.5% | 94% | 99.34% | 0% | 69.5% | 0.83% | 45.91% | 100% | 95.78% | 82.35% | 99.45% | 100% | 100 |
| 109647 | RS Umum Daerah Cibinong | 3 | 2022 | - | 96.96% | 91% | 99.59% | 0% | 19.29% | 6.54% | 92.97% | 100% | 87.39% | 81.4% | 99.17% | 100% | 83 |
| 109648 | RS Umum Daerah Cengkareng | 3 | 2022 | - | 94.8% | 100% | 100% | 100% | 84.77% | 3.33% | 89.29% | 100% | 93.23% | 87.72% | 100% | 100% | 83.4 |
| 109649 | RS Umum Pertamina Jaya | 3 | 2022 | - | 97% | 100% | 100% | 0% | 58.89% | 0% | 89.55% | 100% | 93.88% | 68.42% | 100% | 100% | 93.1 |
| 109650 | RS Umum Daerah Pademangan | 3 | 2022 | - | 75.49% | 95% | 98.57% | 0% | 97.46% | 0% | 80.54% | 100% | 85.7% | 71.43% | 89.66% | 100% | 90.26 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.