Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109651 | RS Umum dr. Abdul Radjak Salemba | 3 | 2022 | - | 0% | 0% | 99.55% | % | 99.33% | % | 0% | 93.91% | 100% | 100% | 100% | 100% | 0 |
| 109652 | RS Umum Puri Medika | 3 | 2022 | - | 92% | 98% | 100% | 100% | 86.91% | 2.7% | 86.22% | 100% | 86.83% | 89.66% | 100% | 83.33% | 86.6 |
| 109653 | RS Umum Daerah Matraman | 3 | 2022 | - | 95% | 100% | 100% | 100% | 90% | 10% | 98.73% | 100% | 83.32% | 100% | 100% | 100% | 85.47 |
| 109654 | RS Umum Mary Cileungsi Hijau | 3 | 2022 | - | 89.09% | 100% | 99.94% | 0% | 74% | 0% | 85.96% | 100% | 93.83% | 82.28% | 96.59% | 100% | 0 |
| 109655 | RS Umum Mitra Keluarga Kelapa Gading | 3 | 2022 | - | 95.24% | 98% | 100% | 0% | 50.46% | 0% | 84.95% | 100% | 99.99% | 0% | 100% | 100% | 96 |
| 109656 | RS Umum Daerah Tarakan | 3 | 2022 | - | 85.58% | 97% | 98.69% | 100% | 74.81% | 0% | 83.84% | 85.33% | 100% | 78.57% | 100% | 100% | 93.19 |
| 109657 | RS Umum Family Medical Center | 3 | 2022 | - | 94.32% | 99% | 100% | 93.33% | 100% | 1.63% | 64.98% | 100% | 79.01% | 60% | 100% | 100% | 79.9 |
| 109658 | RS Umum Hermina Depok | 3 | 2022 | - | 97.87% | 97% | 97.73% | 93.1% | 100% | 1.13% | 92.79% | 100% | 100% | 90.2% | 98.72% | 94.12% | 98.65 |
| 109659 | RS Umum Ciputra Hospital Citragarden City | 3 | 2022 | - | 96% | 96% | 100% | 0% | 96.31% | 18.02% | 80.84% | 100% | 100% | 94.81% | 100% | 100% | 90 |
| 109660 | RS Khusus THT Bedah KL Proklamasi | 3 | 2022 | - | 89% | 85% | 100% | 100% | 94.56% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 52.32 |
| 109661 | RS Umum Daerah Tanah Abang | 3 | 2022 | - | 97.06% | 96% | 100% | 0% | 89% | 0% | 88.46% | 100% | 87.95% | 100% | 100% | 100% | 95.3 |
| 109662 | RS Umum Mitra Keluarga Kalideres | 3 | 2022 | - | 86.4% | 91% | 100% | 100% | 100% | 0% | 73.46% | 100% | 100% | 97.38% | 100% | 75% | 95.16 |
| 109663 | RS Khusus THT Prof Nizar | 3 | 2022 | - | 0% | 100% | 100% | 0% | 98.9% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 78.1 |
| 109664 | RS Umum Daerah Johar Baru | 3 | 2022 | - | 93% | 97% | 100% | 0% | 69.02% | 0% | 73.86% | 100% | 92.55% | 0% | 100% | 100% | 93 |
| 109665 | RS Umum Port Medical Center | 3 | 2022 | - | 94.77% | 96% | 100% | 75% | 96.54% | 7.32% | 68.06% | 100% | 99.38% | 87.5% | 100% | 100% | 0 |
| 109666 | RS Ibu dan Anak Tumbuh Kembang | 3 | 2022 | - | 99.12% | 93% | 89.22% | 100% | 99.08% | 0% | 71.07% | 100% | 84.02% | 22.22% | 100% | 100% | 73.6 |
| 109667 | RS Umum Daerah Tugu Koja | 3 | 2022 | - | 97.36% | 96% | 100% | 100% | 85% | 1.06% | 97.37% | 100% | 98.01% | 100% | 100% | 100% | 83.67 |
| 109668 | RS Umum Daerah Kalideres | 3 | 2022 | - | 93.5% | 100% | 100% | 0% | 63.72% | 0% | 86.76% | 100% | 99.49% | 0% | 94.29% | 100% | 89.25 |
| 109669 | RS Umum Tugu Ibu | 3 | 2022 | - | 83.66% | 97% | 100% | 100% | 0% | 0.62% | 35.39% | 100% | 88.18% | 68.09% | 100% | 100% | 0 |
| 109670 | RS Umum Daerah Kembangan | 3 | 2022 | - | 100% | 100% | 100% | 100% | 87.93% | 0% | 96.61% | 100% | 97.88% | 100% | 100% | 0% | 85.65 |
| 109671 | RS Anak dan Bunda Harapan Kita | 3 | 2022 | - | 43.09% | 80% | 98.56% | 66.67% | 79.85% | 0.94% | 98.5% | 95.01% | 82.12% | 99.02% | 100% | 100% | 0 |
| 109672 | RS Jantung Hasna Medika Kuningan | 3 | 2022 | - | 94.66% | 100% | 100% | 0% | 14.84% | 0% | 87.99% | 100% | 99.44% | 64.29% | 100% | 100% | 88 |
| 109673 | RS Unggul Karsa Medika | 3 | 2022 | - | 87.74% | 94% | 100% | 100% | 90.53% | 0% | 84.82% | 100% | 100% | 98.06% | 100% | 100% | 88.94 |
| 109674 | RS Ibu dan Anak Kenari Graha Medika | 3 | 2022 | - | 100% | 100% | 93.88% | 100% | 39.84% | 4% | 75.22% | 100% | 97.32% | 73.63% | 95.79% | 100% | 0 |
| 109675 | RS Umum Daerah Singaparna Medika Citrautama | 3 | 2022 | - | 90.42% | 91% | 99.32% | 4.17% | 66.94% | 35.42% | 92.07% | 99.42% | 98.5% | 90.23% | 97.78% | 25% | 85.77 |
| 109676 | RS Mata Bandung Eye Center | 3 | 2022 | - | 86% | 98% | 100% | 0% | 100% | 3.68% | 100% | 100% | 100% | 100% | 100% | 100% | 82.4 |
| 109677 | RS Umum Permata Cirebon | 3 | 2022 | - | 97.04% | 100% | 100% | 100% | 84.26% | 99.15% | 57.74% | 100% | 95.67% | 0% | 100% | 100% | 85 |
| 109678 | RS Umum Betha Medika | 3 | 2022 | - | 85.72% | 88% | 100% | 93.91% | 83.85% | 4.3% | 82.14% | 100% | 100% | 69.84% | 100% | 100% | 0 |
| 109679 | RS Ibu dan Anak Grha Bunda | 3 | 2022 | - | 90.87% | 95% | 98.17% | 100% | 86.65% | 0% | 61.11% | 89.86% | 99.36% | 89.39% | 90.36% | 100% | 79 |
| 109680 | RS Umum Kuningan Medical Center | 3 | 2022 | - | 70.14% | 74% | 80% | 100% | 100% | 0% | 88.26% | 100% | 86.52% | 88% | 86.23% | 100% | 89.05 |
| 109681 | RS Umum Sekar Kamulyan | 3 | 2022 | - | 95.82% | 99% | 99.16% | 100% | 34.63% | 0% | 90.94% | 96.27% | 93.17% | 71.9% | 81.25% | 100% | 95 |
| 109682 | RS Umum Ummi | 3 | 2022 | - | 79.23% | 87% | 81.67% | 51.35% | 43.91% | 0% | 81.67% | 98.46% | 100% | 72.22% | 81.33% | 100% | 76 |
| 109683 | RS Umum Sumber Waras | 3 | 2022 | - | 80.35% | 95% | 95.21% | 0% | 89.76% | 6% | 80.68% | 100% | 85.25% | 100% | 100% | 100% | 3.3 |
| 109684 | RS Gigi dan Mulut Maranatha | 3 | 2022 | - | 87.82% | 92% | 100% | 0% | 95.01% | 0% | 100% | 0% | 96.46% | 91.11% | 100% | 100% | 91.76 |
| 109685 | RS Umum Juliana | 3 | 2022 | - | 94.5% | 96% | 84.68% | 0% | 57.58% | 0% | 69.49% | 100% | 92.6% | 76.47% | 50% | 79.41% | 82 |
| 109686 | RS Ibu dan Anak Nuraida | 3 | 2022 | - | 78.38% | 89% | 99.01% | 100% | 96.54% | 100% | 62.41% | 100% | 99.87% | 100% | 100% | 100% | 98 |
| 109687 | RS Umum Humana Prima | 3 | 2022 | - | 77.65% | 100% | 100% | 100% | 91.49% | 0% | 23.15% | 100% | 100% | 0% | 71.08% | 100% | 0 |
| 109688 | RS Umum Bhakti Medicare | 3 | 2022 | - | 90.59% | 96% | 96.02% | 43.75% | 27.44% | 7.69% | 60.07% | 100% | 95.85% | 89.29% | 98.12% | 100% | 0 |
| 109689 | RS Umum Daerah Majalengka | 3 | 2022 | - | 70.8% | 59% | 90.58% | 100% | 80.77% | 0% | 69.42% | 100% | 83.46% | 0% | 56.25% | 100% | 0 |
| 109690 | RS Ibu dan Anak Respati | 3 | 2022 | - | 43% | 96% | 100% | 100% | 93.74% | 0% | 84.52% | 90% | 71.72% | 98.11% | 100% | 64.71% | 92.74 |
| 109691 | RS Umum Daerah Cicalengka | 3 | 2022 | - | 91.93% | 98% | 100% | 90.91% | 32.9% | 2.31% | 66.67% | 100% | 99.12% | 100% | 100% | 100% | 86.14 |
| 109692 | RS Umum Jasa Kartini | 3 | 2022 | - | 78% | 76% | 99.74% | 100% | 91.96% | 25.51% | 96.63% | 92.31% | 99.99% | 46.88% | 99.74% | 98.11% | 82.6 |
| 109693 | RS Umum Daerah Pameungpeuk Prov. Jabar | 3 | 2022 | - | 80% | 93% | 97.94% | 85.71% | 77.32% | 1.67% | 96.05% | 97.5% | 75.49% | 96.83% | 98.63% | 83.33% | 0 |
| 109694 | RS Paru Provinsi Jawa Barat | 3 | 2022 | - | 100% | 100% | 100% | 100% | 95.24% | 0% | 94.79% | 100% | 77.82% | 89.49% | 100% | 100% | 78 |
| 109695 | RS Pertamina Cirebon | 3 | 2022 | 07-08-2024 | 91% | 100% | 100% | 0% | 89.84% | 0% | 77.93% | 100% | 86.49% | 85.71% | 100% | 0% | 0 |
| 109696 | RS Umum Daerah Sekarwangi | 3 | 2022 | - | 82.5% | 86% | 90% | 50% | 68.87% | 2.29% | 99.71% | 100% | 84.78% | 86.67% | 100% | 0% | 93.57 |
| 109697 | RS Umum Karya Bhakti Pratiwi | 3 | 2022 | - | 69% | 100% | 98.4% | 100% | 30.65% | 20.94% | 62.91% | 100% | 99.64% | 97.78% | 100% | 100% | 81.1 |
| 109698 | RS Pena 98 | 3 | 2022 | - | 74% | 83% | 0% | 80.95% | 0% | 4.5% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 109699 | RS Umum Nurhayati Garut | 3 | 2022 | - | 91% | 90% | 86.5% | 90% | 65.68% | 99% | 65.9% | 74.33% | 73% | 70.84% | 87.31% | 87.31% | 0 |
| 109700 | RS Umum Daerah dr. Slamet Garut | 3 | 2022 | - | 84.89% | 54% | 0% | 0% | 84.87% | 0% | 0% | 0% | 99.96% | 0% | 0% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.