Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109701 | RS Umum Daerah Arjawinangun | 3 | 2022 | - | 97.27% | 99% | 99.23% | 50% | 91.99% | 8.19% | 87.57% | 95.77% | 93.95% | 83.8% | 99.5% | 100% | 0 |
| 109702 | RS EMC Sentul | 3 | 2022 | - | 94% | 100% | 100% | 100% | 92% | 0% | 54.99% | 100% | 98% | 70% | 100% | 100% | 85 |
| 109703 | RS Umum Daerah Waled | 3 | 2022 | - | 89.69% | 100% | 93.18% | 100% | 79.2% | 1.01% | 81.94% | 100% | 92.23% | 100% | 100% | 86.36% | 0 |
| 109704 | RS Umum Daerah Jampang Kulon | 3 | 2022 | - | 83.82% | 96% | 99.03% | 100% | 99.32% | 0% | 100% | 95.09% | 96.14% | 100% | 98.41% | 100% | 92.13 |
| 109705 | RS Umum Mitra Plumbon | 3 | 2022 | - | 99.77% | 100% | 99.78% | 0% | 99.6% | 1.29% | 55.05% | 97.94% | 79.73% | 68% | 99.27% | 100% | 84.26 |
| 109706 | RS Umum TNI AU Lanud Sulaiman | 3 | 2022 | - | 87.44% | 100% | 94.74% | 0% | 85.34% | 0% | 89.55% | 0% | 87.3% | 0% | 0% | 100% | 0 |
| 109707 | RS Umum Daerah dr. Soekardjo | 3 | 2022 | - | 0% | 0% | 95.96% | 100% | 0% | 0% | 92.32% | 100% | 0% | 0% | 88.04% | 100% | 0 |
| 109708 | RS Umum Karya Pangalengan Bhakti Sehat | 3 | 2022 | - | 91% | 100% | 97% | 0% | 93% | 0% | 98% | 100% | 93% | 100% | 96% | 100% | 100 |
| 109709 | RS Umum Universitas Muhammadiyah Cirebon | 3 | 2022 | - | 40% | 60% | 60% | 33.33% | 37.5% | 30% | 60.42% | 50% | 0% | 0% | 56.25% | 0% | 80 |
| 109710 | RS Eka Hospital | 3 | 2022 | - | 85.76% | 96% | 100% | 0% | 96.65% | 2.94% | 74.14% | 98.26% | 100% | 100% | 100% | 99.03% | 98 |
| 109711 | RS Umum Khalishah | 3 | 2022 | - | 89% | 95% | 100% | 50% | 81.47% | 0% | 71.09% | 100% | 70.37% | 75% | 100% | 100% | 0 |
| 109712 | RS Umum Hermina Sukabumi | 3 | 2022 | - | 99.36% | 98% | 100% | 100% | 90.76% | 0.84% | 87.24% | 100% | 100% | 100% | 100% | 100% | 99.78 |
| 109713 | RS Ibu dan Anak Bunda Suryatni | 3 | 2022 | - | 74.59% | 93% | 100% | 100% | 78.01% | 0% | 36.36% | 100% | 98.89% | 75% | 100% | 100% | 92 |
| 109714 | RS Umum Mitra Kasih | 3 | 2022 | - | 27.1% | 69% | 75.48% | 10.53% | 50.12% | 85.65% | 77.94% | 99.04% | 100% | 0% | 99.92% | 100% | 0 |
| 109715 | RS Umum Daerah Banjar | 3 | 2022 | - | 95.59% | 98% | 91.67% | 100% | 16.8% | 3.7% | 95.08% | 99.41% | 87.03% | 53.64% | 100% | 100% | 78.75 |
| 109716 | RS Umum Daerah 45 Kuningan | 3 | 2022 | - | 91.56% | 0% | 98.02% | 0% | 75.02% | 2.54% | 85.73% | 100% | 91.47% | 82.5% | 92.98% | 100% | 0 |
| 109717 | RS Universitas Indonesia | 3 | 2022 | - | 60.44% | 96% | 96.78% | 100% | 70.77% | 12.97% | 90.62% | 100% | 80.84% | 86.54% | 94.37% | 100% | 89 |
| 109718 | RS Umum Juanda | 3 | 2022 | - | 81.5% | 99% | 98.99% | 100% | 78.5% | 9.92% | 76.56% | 100% | 78.5% | 50% | 95.05% | 100% | 95.3 |
| 109719 | RS Umum Medika Dramaga | 3 | 2022 | - | 79.5% | 91% | 100% | 0% | 77.37% | 25.71% | 34.59% | 100% | 100% | 0% | 100% | 100% | 0 |
| 109720 | RS Umum Daerah Kab. Indramayu | 3 | 2022 | - | 94.92% | 95% | 98.89% | 1.25% | 65.9% | 1.25% | 84.34% | 89.28% | 93.77% | 100% | 96.23% | 0% | 85 |
| 109721 | RS Umum Daerah Majalaya | 3 | 2022 | - | 93.15% | 93% | 95.42% | 12.5% | 26.98% | 2.26% | 88.16% | 100% | 81.16% | 81.25% | 100% | 100% | 0 |
| 109722 | RS Umum Al-Arif | 3 | 2022 | - | 100% | 99% | 98% | 100% | 95% | 100% | 98% | 100% | 95% | 100% | 100% | 98% | 97 |
| 109723 | RS Primaya Sukabumi | 3 | 2022 | - | 88% | 92% | 100% | 0% | 99.33% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 9.5 |
| 109724 | RS Bhayangkara Cianjur | 3 | 2022 | - | 100% | 100% | 100% | 0% | 100% | 0% | 82.76% | 100% | 90.54% | 0% | 100% | 0% | 88 |
| 109725 | RS Umum Daerah Sayang | 3 | 2022 | - | 88.24% | 76% | 94.76% | 11.11% | 91% | 4.39% | 95.95% | 99.49% | 52.2% | 83.97% | 99.6% | 90% | 0 |
| 109726 | RS Khusus Orthopedi RSOP Ciamis | 3 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 109727 | RS Umum Daerah Pagelaran | 3 | 2022 | - | 82.5% | 86% | 0% | 0% | 74% | 0% | 100% | 95% | 0% | 0% | 83% | 0% | 0 |
| 109728 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 3 | 2022 | - | 94.36% | 98% | 100% | 36.36% | 91.09% | 0% | 100% | 100% | 100% | 87.5% | 98.72% | 100% | 74 |
| 109729 | Bogor Senior Hospital | 3 | 2022 | - | 94.03% | 89% | 100% | 0% | 72.22% | 0% | 90.69% | 93.94% | 99.36% | 0% | 96.43% | 0% | 98 |
| 109730 | RS Umum Dr. Hafiz | 3 | 2022 | - | 81% | 91% | 87.7% | 100% | 73% | 0% | 85% | 53.42% | 100% | 78% | 90.97% | 0% | 0 |
| 109731 | RS Umum Dadi Keluarga Ciamis | 3 | 2022 | - | 84% | 87% | 80.58% | 25% | 80.25% | 42.86% | 60% | 85% | 87% | 63.46% | 40% | 100% | 82.17 |
| 109732 | RS Umum Daerah Cimacan | 3 | 2022 | - | 82.5% | 80% | 96.01% | 66.67% | 63.16% | 0% | 92.07% | 100% | 83.69% | 100% | 99.33% | 100% | 0 |
| 109733 | RS Umum MM Indramayu | 3 | 2022 | - | 0% | 0% | 0% | 0% | 78.59% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 109734 | RS Umum Daerah M. A. Sentot Patrol | 3 | 2022 | - | 77% | 77% | 0% | 0% | 0% | 0% | 0% | 0% | 94.46% | 0% | 0% | 0% | 0 |
| 109735 | RS Umum Harapan Keluarga | 3 | 2022 | - | 84.17% | 85% | 96.73% | 75% | 99.37% | 1.25% | 93.71% | 100% | 100% | 0% | 97.69% | 100% | 89 |
| 109736 | RS Asysyifaa | 3 | 2022 | - | 82% | 100% | 88.39% | 100% | 4.19% | 0% | 100% | 100% | 100% | 85.99% | 93.09% | 92.86% | 0 |
| 109737 | RS Umum Daerah Cideres | 3 | 2022 | - | 85.88% | 93% | 84.44% | 100% | 73.63% | 23.81% | 100% | 98.3% | 89.71% | 75.23% | 100% | 100% | 0 |
| 109738 | RS Umum Daerah Oto Iskandar Di Nata | 3 | 2022 | - | 93.33% | 100% | 84.47% | 100% | 96.62% | 95.78% | 91.59% | 100% | 99.03% | 88% | 100% | 100% | 72.88 |
| 109739 | RS Umum Siloam Hospitals Bogor | 3 | 2022 | - | 98.45% | 98% | 100% | 0% | 98.82% | 0% | 86.36% | 92.42% | 100% | 83.33% | 100% | 100% | 99 |
| 109740 | RS Mitra Plumbon Majalengka | 3 | 2022 | - | 92.05% | 98% | 100% | 87.5% | 100% | 0% | 80.1% | 100% | 78.5% | 50% | 100% | 93.75% | 83.75 |
| 109741 | RS Umum Hermina Mekarsari | 3 | 2022 | - | 88.02% | 100% | 100% | 84.85% | 90.32% | 1.01% | 87.1% | 100% | 100% | 100% | 100% | 100% | 97.4 |
| 109742 | RS Umum Daerah Kab. Ciamis | 3 | 2022 | - | 86% | 87% | 64% | 100% | 76% | 0% | 91.76% | 100% | 96.67% | 91.3% | 96.77% | 100% | 78 |
| 109743 | RS Umum Daerah Welas Asih | 3 | 2022 | - | 96.16% | 100% | 98.08% | 87.5% | 63.21% | 2.87% | 87.09% | 100% | 92.71% | 96.49% | 97.93% | 100% | 82.18 |
| 109744 | RS Umum Kartika Cibadak | 3 | 2022 | - | 80% | 100% | 99.29% | 90.91% | 71.19% | 56.72% | 51.79% | 100% | 100% | 96.81% | 100% | 100% | 0 |
| 109745 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 4 | 2022 | - | 87.01% | 100% | 100% | 0% | 85.31% | 0% | 78.31% | 100% | 93.22% | 88.89% | 100% | 0% | 0 |
| 109746 | RS Umum Daerah Tanjung Priok | 4 | 2022 | - | 86.76% | 100% | 100% | 0% | 76.83% | 0% | 62.87% | 100% | 88.43% | 53.12% | 100% | 100% | 97.86 |
| 109747 | RS Umum Jasa Kartini | 4 | 2022 | - | 74.5% | 73% | 99.91% | 100% | 92.28% | 19.94% | 96.11% | 88.37% | 99.99% | 45.76% | 99.91% | 96.55% | 83.8 |
| 109748 | RS Umum Nurhayati Garut | 4 | 2022 | - | 90% | 95% | 88.14% | 95% | 70% | 100% | 68.04% | 73.33% | 74.67% | 74.33% | 90% | 75% | 0 |
| 109749 | Bogor Senior Hospital | 4 | 2022 | - | 98.69% | 85% | 100% | 0% | 73.43% | 0% | 89.5% | 100% | 99.05% | 0% | 100% | 0% | 99 |
| 109750 | RS Umum Bhakti Yudha | 4 | 2022 | - | 88.25% | 100% | 100% | 0% | 30.5% | 6.49% | 96.53% | 100% | 92.58% | 100% | 100% | 100% | 80.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.