Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109801 | RS Umum Puri Medika | 4 | 2022 | - | 93.5% | 99% | 100% | 100% | 87.92% | 1.79% | 88.66% | 100% | 87.68% | 91.89% | 100% | 88.89% | 87 |
| 109802 | RS Umum Satya Negara | 4 | 2022 | - | 90.8% | 98% | 100% | 0% | 83.54% | 9.09% | 66.13% | 100% | 95.91% | 50% | 100% | 100% | 0 |
| 109803 | RS Khusus Mata Jakarta Eye Center Kedoya | 4 | 2022 | - | 100% | 100% | 100% | 0% | 75.35% | 4.69% | 93.98% | 100% | 0% | 0% | 100% | 100% | 99.37 |
| 109804 | RS Umum Daerah Cilincing | 4 | 2022 | - | 91% | 100% | 100% | 0% | 99.31% | 0% | 85.53% | 100% | 99.72% | 100% | 100% | 100% | 0 |
| 109805 | RS Umum Daerah dr. Slamet Garut | 4 | 2022 | - | 86.09% | 81% | 0% | 0% | 72.82% | 0% | 0% | 0% | 99.97% | 0% | 0% | 0% | 0 |
| 109806 | RS Umum Daerah Sekarwangi | 4 | 2022 | - | 83.5% | 84% | 85% | 75% | 77.9% | 1.33% | 99.81% | 100% | 88.11% | 86.67% | 100% | 0% | 89.46 |
| 109807 | RS Ibu dan Anak Ibnu Sina | 4 | 2022 | - | 92% | 92% | 100% | 100% | 98.27% | 11.11% | 84.29% | 0% | 80.13% | 20% | 100% | 100% | 0 |
| 109808 | RS Umum Daerah Kembangan | 4 | 2022 | - | 100% | 100% | 100% | 100% | 86% | 1.08% | 100% | 100% | 98.92% | 100% | 100% | 0% | 0 |
| 109809 | RS Umum Daerah Pademangan | 4 | 2022 | - | 77.09% | 97% | 94.76% | 0% | 99.85% | 0% | 84.94% | 100% | 87.26% | 85.71% | 93.33% | 100% | 90.26 |
| 109810 | RS Umum TNI AU Lanud Sulaiman | 4 | 2022 | - | 90% | 100% | 94.74% | 0% | 82.04% | 0% | 92.31% | 0% | 92.34% | 0% | 0% | 100% | 0 |
| 109811 | RS Umum Daerah Kalideres | 4 | 2022 | - | 91.63% | 100% | 100% | 100% | 54.21% | 100% | 74.79% | 85% | 99.79% | 0% | 97.14% | 0% | 76.6 |
| 109812 | RS Umum Daerah Jampang Kulon | 4 | 2022 | - | 82.84% | 95% | 98.61% | 100% | 76.54% | 0% | 100% | 96.33% | 94.88% | 100% | 97.31% | 0% | 78.32 |
| 109813 | RS Umum Mitra Keluarga Kalideres | 4 | 2022 | - | 98.04% | 99% | 100% | 99.32% | 100% | 0% | 83.19% | 100% | 100% | 99.32% | 99.9% | 66.67% | 82 |
| 109814 | RS Umum Karya Pangalengan Bhakti Sehat | 4 | 2022 | - | 94.5% | 95% | 97.5% | 0% | 94.5% | 0% | 94.5% | 100% | 93.5% | 100% | 97% | 90% | 100 |
| 109815 | RS Umum Daerah Tugu Koja | 4 | 2022 | - | 97.14% | 100% | 100% | 100% | 89% | 4.76% | 97.57% | 100% | 98.76% | 100% | 100% | 100% | 85.5 |
| 109816 | RS Ibu dan Anak Grand Family | 4 | 2022 | - | 76.19% | 88% | 100% | 0% | 100% | 0% | 87.66% | 100% | 100% | 0% | 98.77% | 100% | 92.93 |
| 109817 | RS Umum Daerah Matraman | 4 | 2022 | - | 85% | 95% | 100% | 100% | 98% | 0% | 100% | 100% | 79.59% | 100% | 100% | 100% | 85.47 |
| 109818 | RS Umum Hermina Sukabumi | 4 | 2022 | - | 90.22% | 99% | 100% | 87.5% | 90.91% | 0.66% | 79.52% | 100% | 100% | 100% | 100% | 100% | 99.78 |
| 109819 | RS Unggul Karsa Medika | 4 | 2022 | - | 87.57% | 93% | 100% | 100% | 90.16% | 0% | 74.48% | 100% | 100% | 96.58% | 100% | 100% | 88.98 |
| 109820 | RS Umum Daerah Taman Sari | 4 | 2022 | - | 85% | 90% | 100% | 0% | 43.87% | 0% | 82.54% | 100% | 100% | 0% | 100% | 100% | 87 |
| 109821 | RS Umum Duta Indah | 4 | 2022 | - | 87.78% | 93% | 94.55% | 100% | 91.41% | 9.71% | 64.83% | 70.59% | 80.95% | 0% | 97.69% | 100% | 86.37 |
| 109822 | RS Mata Bandung Eye Center | 4 | 2022 | - | 90% | 100% | 84.21% | 0% | 96.67% | 3.12% | 100% | 100% | 100% | 100% | 100% | 100% | 86.64 |
| 109823 | RS Ibu dan Anak Grha Bunda | 4 | 2022 | - | 90.36% | 73% | 100% | 100% | 89.78% | 0% | 54.45% | 66.67% | 99.39% | 93.62% | 90.19% | 100% | 88.6 |
| 109824 | RS Umum Daerah Koja | 4 | 2022 | - | 78.5% | 86% | 100% | 100% | 100% | 0.2% | 100% | 100% | 93.89% | 87.5% | 88.33% | 100% | 100 |
| 109825 | RS Umum Pekerja | 4 | 2022 | - | 83.97% | 100% | 100% | 80% | 100% | 0% | 54.09% | 99.54% | 100% | 84.48% | 100% | 100% | 86 |
| 109826 | RS Umum Betha Medika | 4 | 2022 | - | 83.33% | 87% | 100% | 81% | 81% | 0% | 84.78% | 100% | 100% | 86.67% | 100% | 0% | 0 |
| 109827 | RS Gigi dan Mulut Maranatha | 4 | 2022 | - | 87.46% | 92% | 100% | 0% | 97.7% | 0% | 100% | 0% | 97.35% | 86.96% | 100% | 100% | 91.21 |
| 109828 | RS Umum Akademik Atma Jaya | 4 | 2022 | - | 82.5% | 100% | 100% | 0% | 73.48% | 1.04% | 54.85% | 100% | 97.62% | 100% | 85.58% | 100% | 73.37 |
| 109829 | RS Umum Pelabuhan Tanjung Priok | 4 | 2022 | - | 85.98% | 85% | 100% | 100% | 88.8% | 0.54% | 66.82% | 100% | 100% | 95.12% | 100% | 100% | 75.86 |
| 109830 | RS Umum Ciputra Hospital Citragarden City | 4 | 2022 | - | 96.57% | 97% | 100% | 0% | 96.31% | 10.58% | 82.21% | 100% | 100% | 96.43% | 100% | 100% | 92 |
| 109831 | RS Umum Ummi | 4 | 2022 | - | 79.17% | 85% | 90% | 59.26% | 41.91% | 0% | 82.67% | 100% | 100% | 40% | 79.67% | 100% | 82 |
| 109832 | RS Umum Daerah Tarakan | 4 | 2022 | - | 85.91% | 100% | 98.79% | 0% | 69.74% | 0% | 87.97% | 84.67% | 92% | 83.33% | 100% | 100% | 81.49 |
| 109833 | RS Umum Permata Cirebon | 4 | 2022 | - | 97.43% | 100% | 100% | 100% | 84.57% | 98.75% | 59.73% | 100% | 94.62% | 0% | 100% | 100% | 87 |
| 109834 | RS Umum Meilia | 4 | 2022 | - | 88% | 92% | 99.68% | 0% | 65.62% | 3.06% | 51.74% | 100% | 97.26% | 88% | 100% | 100% | 90 |
| 109835 | RS Khusus THT Bedah KL Proklamasi | 4 | 2022 | - | 89% | 85% | 100% | 100% | 94.56% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 52.32 |
| 109836 | RS Umum Khalishah | 4 | 2022 | - | 89% | 95% | 100% | 66.67% | 75.09% | 0% | 68.44% | 100% | 72.73% | 33.33% | 100% | 0% | 0 |
| 109837 | RS Khusus THT Prof Nizar | 4 | 2022 | - | 0% | 100% | 100% | 0% | 99.2% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 109838 | RS Umum Mary Cileungsi Hijau | 4 | 2022 | - | 85.13% | 100% | 100% | 0% | 77.09% | 0% | 88.64% | 100% | 98.42% | 79.61% | 97.56% | 100% | 0 |
| 109839 | RS Ibu dan Anak Kenari Graha Medika | 4 | 2022 | - | 96% | 100% | 92.07% | 100% | 49.82% | 0% | 72.66% | 71.43% | 99.98% | 97.67% | 65.71% | 100% | 0 |
| 109840 | RS Umum Universitas Muhammadiyah Cirebon | 4 | 2022 | - | 45% | 62% | 70% | 28.57% | 55.56% | 13.33% | 60.77% | 66.67% | 69.57% | 50% | 58% | 75% | 0 |
| 109841 | RS Umum Daerah Cimacan | 4 | 2022 | - | 82% | 80% | 97.21% | 60.61% | 68.18% | 0% | 91.95% | 100% | 85.66% | 100% | 99.02% | 100% | 0 |
| 109842 | RS Umum Family Medical Center | 4 | 2022 | - | 94.33% | 100% | 100% | 97.96% | 91.41% | 100% | 63.66% | 100% | 78.95% | 80% | 100% | 100% | 76 |
| 109843 | RS Umum Daerah Kemayoran | 4 | 2022 | - | 100% | 83% | 100% | 0% | 90.65% | 0% | 87.55% | 100% | 97.23% | 100% | 100% | 100% | 99 |
| 109844 | RS Menteng Mitra Afia | 4 | 2022 | - | 98.92% | 99% | 100% | 100% | 96.66% | 0% | 57.14% | 100% | 76.76% | 87.78% | 100% | 100% | 69.2 |
| 109845 | RS Umum Mitra Kemayoran | 4 | 2022 | - | 98.29% | 100% | 100% | 0% | 99.3% | 0% | 84.64% | 100% | 100% | 100% | 100% | 100% | 0 |
| 109846 | RS Umum Daerah Arjawinangun | 4 | 2022 | - | 97.84% | 99% | 98.96% | 100% | 91.59% | 8.37% | 85.6% | 93.34% | 94.35% | 87.68% | 99.11% | 100% | 0 |
| 109847 | RS Ibu dan Anak Tambak | 4 | 2022 | - | 98.97% | 100% | 100% | 100% | 100% | 0% | 69.7% | 100% | 83.66% | 0% | 100% | 100% | 0 |
| 109848 | RS Ibu dan Anak Tumbuh Kembang | 4 | 2022 | - | 90.85% | 97% | 96.94% | 100% | 96.72% | 100% | 60.81% | 100% | 84.28% | 31.25% | 100% | 100% | 71 |
| 109849 | RS Umum Karya Bhakti Pratiwi | 4 | 2022 | - | 71.5% | 95% | 98.41% | 100% | 36% | 2.08% | 65.81% | 98.25% | 99.64% | 90% | 90.48% | 100% | 82.22 |
| 109850 | RS Paru Provinsi Jawa Barat | 4 | 2022 | - | 93.5% | 99% | 89.59% | 100% | 72.44% | 0% | 75.97% | 100% | 94.53% | 73.29% | 100% | 100% | 78 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.