Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 109851 | RS Umum Bunda Jakarta | 4 | 2022 | - | 97.21% | 98% | 99.26% | 100% | 63.21% | 1.32% | 96.79% | 88.71% | 96.14% | 33.33% | 99.37% | 80% | 78 |
| 109852 | RS Pertamina Cirebon | 4 | 2022 | 07-08-2024 | 92% | 10% | 100% | 0% | 89.84% | 0% | 89.87% | 100% | 83.51% | 72.73% | 100% | 100% | 0 |
| 109853 | RS Umum Hermina Depok | 4 | 2022 | - | 97.54% | 99% | 99.87% | 100% | 100% | 0.75% | 83.05% | 100% | 100% | 98.84% | 95.94% | 92.31% | 98.88 |
| 109854 | RS Umum Daerah Waled | 4 | 2022 | - | 85.83% | 100% | 99.71% | 100% | 78.4% | 0% | 78.53% | 100% | 95.98% | 100% | 100% | 87.5% | 0 |
| 109855 | RS Ibu dan Anak Bunda Suryatni | 4 | 2022 | - | 75.07% | 94% | 100% | 100% | 78.13% | 0% | 36.36% | 100% | 98.89% | 75% | 100% | 100% | 86 |
| 109856 | RS Umum Mitra Plumbon | 4 | 2022 | - | 98.76% | 99% | 99.3% | 0% | 98.28% | 1.43% | 69.67% | 99.05% | 80.32% | 68.75% | 99.02% | 100% | 85.72 |
| 109857 | RS Sentosa | 4 | 2022 | - | 100% | 90% | 100% | 70% | 50% | 19.35% | 61.11% | 100% | 95% | 25% | 100% | 100% | 90 |
| 109858 | RS Umum AL Dr. Mintoharjo | 4 | 2022 | - | 79% | 87% | 99.37% | 100% | 58.18% | 55.05% | 77.44% | 100% | 94.48% | 42.86% | 71.64% | 80% | 0 |
| 109859 | RS Umum Husada | 4 | 2022 | - | 90.25% | 100% | 100% | 100% | 98.6% | 2.53% | 93.19% | 100% | 96.12% | 0% | 100% | 28.57% | 100 |
| 109860 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 4 | 2022 | - | 95.26% | 96% | 100% | 20% | 88.74% | 0% | 100% | 100% | 100% | 91.07% | 98.39% | 100% | 82.2 |
| 109861 | RS Umum Daerah M. A. Sentot Patrol | 4 | 2022 | - | 77% | 78% | 0% | 0% | 0% | 0% | 0% | 0% | 94.91% | 0% | 0% | 0% | 0 |
| 109862 | RS Umum Sint Carolus | 4 | 2022 | - | 99.53% | 100% | 100% | 0% | 100% | 0% | 98.18% | 100% | 99.68% | 100% | 99.95% | 100% | 0 |
| 109863 | RS Umum Sentra Medika Cibinong | 4 | 2022 | - | 95.31% | 93% | 100% | 80% | 30.31% | 7.34% | 54.86% | 100% | 97.79% | 93.28% | 100% | 100% | 83.46 |
| 109864 | RS Primaya PGI Cikini | 4 | 2022 | - | 96.06% | 98% | 100% | 0% | 100% | 5.41% | 76.27% | 100% | 96.12% | 100% | 99.39% | 100% | 93.39 |
| 109865 | RS Umum Harapan Keluarga | 4 | 2022 | - | 83.37% | 90% | 97.14% | 78.95% | 100% | 100% | 75.42% | 100% | 100% | 0% | 98.44% | 100% | 85 |
| 109866 | RS Islam Jakarta Cempaka Putih | 4 | 2022 | - | 87.44% | 95% | 98.12% | 85.71% | 54.67% | 0.5% | 69.64% | 97.39% | 95.29% | 0% | 100% | 100% | 0 |
| 109867 | RS Umum Citama | 4 | 2022 | - | 85% | 99% | 99.84% | 100% | 85.62% | 1.22% | 65.07% | 100% | 96.59% | 87.78% | 98.44% | 100% | 100 |
| 109868 | RS Umum Medika Dramaga | 4 | 2022 | - | 85.19% | 92% | 100% | 0% | 85% | 14.92% | 50.93% | 100% | 100% | 0% | 100% | 100% | 0 |
| 109869 | RS Umum dr. Abdul Radjak Salemba | 4 | 2022 | - | 0% | 0% | 100% | 0% | 98.04% | 0% | 100% | 94.29% | 100% | 100% | 100% | 100% | 0 |
| 109870 | RS Tk. II M. Ridwan Meuraksa | 4 | 2022 | - | 91% | 83% | 100% | 100% | 88.5% | 0% | 98.47% | 100% | 94.81% | 100% | 100% | 100% | 0 |
| 109871 | RS Umum Budi Kemuliaan | 4 | 2022 | - | 100% | 99% | 100% | 100% | 80.32% | 0% | 85.65% | 100% | 88.08% | 100% | 100% | 100% | 87 |
| 109872 | RS Umum Daerah Cideres | 4 | 2022 | - | 81.31% | 92% | 88.89% | 50% | 74.38% | 24.24% | 99.41% | 97.11% | 84.79% | 72.58% | 100% | 100% | 0 |
| 109873 | RS Umum YPK Mandiri | 4 | 2022 | - | 100% | 95% | 97.48% | 0% | 97.44% | 0% | 100% | 100% | 91.25% | 100% | 100% | 100% | 56 |
| 109874 | RS Umum Islam Bogor | 4 | 2022 | - | 85.59% | 100% | 100% | 0% | 36.72% | 0% | 89.81% | 100% | 96.49% | 40% | 96.3% | 100% | 0 |
| 109875 | RS Umum Hermina Mekarsari | 4 | 2022 | - | 87.83% | 100% | 100% | 90.32% | 98.33% | 1.92% | 82.86% | 100% | 100% | 100% | 100% | 100% | 96.62 |
| 109876 | RS Khusus Ibu Anak Bunda Jakarta | 4 | 2022 | - | 95.45% | 96% | 100% | 100% | 69.23% | 1.97% | 85% | 100% | 98.74% | 90% | 100% | 90% | 92 |
| 109877 | RS Umum Primaya Evasari Hospital | 4 | 2022 | - | 94.97% | 100% | 97.33% | 100% | 52.5% | 0% | 52.29% | 100% | 92.27% | 0% | 100% | 100% | 91.76 |
| 109878 | RS Umum Daerah Majalengka | 4 | 2022 | - | 75.92% | 91% | 95.65% | 0% | 70.27% | 0% | 85.6% | 57.52% | 82.66% | 0% | 86.27% | 100% | 0 |
| 109879 | RS Umum Pertamina Jaya | 4 | 2022 | - | 96.5% | 100% | 100% | 0% | 62.22% | 1.92% | 90.24% | 100% | 94.9% | 60% | 100% | 100% | 86.25 |
| 109880 | RS Umum Sumber Waras | 4 | 2022 | - | 83.12% | 95% | 95.62% | 0% | 84% | 3% | 86.59% | 100% | 83.41% | 100% | 99.86% | 100% | 3.3 |
| 109881 | RS Umum Bunda Margonda | 4 | 2022 | - | 84.72% | 86% | 99.84% | 100% | 86.19% | 0% | 53.02% | 99.42% | 99.51% | 94.55% | 93.53% | 100% | 85.51 |
| 109882 | RS Umum Juliana | 4 | 2022 | - | 95% | 100% | 87.39% | 0% | 55.62% | 0% | 75.37% | 100% | 93.66% | 78.57% | 50% | 78.69% | 83 |
| 109883 | RS Mitra Plumbon Majalengka | 4 | 2022 | - | 92.16% | 98% | 100% | 88.89% | 28.42% | 0% | 79.93% | 100% | 78.53% | 100% | 100% | 100% | 85.76 |
| 109884 | RS Umum Daerah Johar Baru | 4 | 2022 | - | 92.5% | 96% | 98.21% | 0% | 83.06% | 0% | 78.29% | 100% | 90.48% | 0% | 91.89% | 100% | 0 |
| 109885 | RS Khusus Orthopedi RSOP Ciamis | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 109886 | RS Umum Kuningan Medical Center | 4 | 2022 | - | 71.22% | 70% | 85.71% | 100% | 100% | 0% | 95.62% | 100% | 86.82% | 100% | 87.5% | 100% | 91.03 |
| 109887 | RS Umum Annisa | 4 | 2022 | - | 80% | 79% | 84.62% | 71.43% | 92.06% | 33.33% | 51.13% | 84.21% | 70.53% | 66.67% | 84.62% | 100% | 0 |
| 109888 | RS Umum Puri Cinere | 4 | 2022 | - | 100% | 100% | 99.49% | 0% | 93.62% | 12% | 94.44% | 100% | 99.34% | 100% | 99.45% | 100% | 88 |
| 109889 | RS Umum Pelni Petamburan | 4 | 2022 | - | 99.09% | 100% | 100% | 86.96% | 100% | 0.21% | 96% | 100% | 98.35% | 89.02% | 100% | 100% | 82.45 |
| 109890 | RS EMC Sentul | 4 | 2022 | - | 92.55% | 100% | 100% | 100% | 95.65% | 0% | 58.47% | 100% | 95.25% | 70% | 100% | 100% | 88.57 |
| 109891 | RS Umum Daerah Tanah Abang | 4 | 2022 | - | 96.7% | 97% | 100% | 0% | 87.84% | 0% | 80.77% | 100% | 89.49% | 100% | 100% | 0% | 97.61 |
| 109892 | RS Jantung Hasna Medika Kuningan | 4 | 2022 | - | 94.49% | 100% | 100% | 0% | 19.43% | 0% | 83.59% | 100% | 98.84% | 60% | 100% | 100% | 88 |
| 109893 | RS Umum Sumber Waras | 4 | 2022 | - | 76.82% | 98% | 92.92% | 0% | 23.85% | 2.2% | 94.66% | 75.87% | 98.95% | 51.02% | 100% | 100% | 0 |
| 109894 | RS Umum Daerah 45 Kuningan | 4 | 2022 | - | 92.28% | 92% | 98.53% | 0% | 74.27% | 0.62% | 81.13% | 100% | 92.4% | 100% | 93.82% | 100% | 0 |
| 109895 | RS Umum Hermina Kemayoran | 4 | 2022 | - | 90% | 94% | 100% | 100% | 91.67% | 0% | 99.45% | 100% | 100% | 75% | 98.25% | 100% | 100 |
| 109896 | RS Umum Sekar Kamulyan | 4 | 2022 | - | 94.25% | 98% | 100% | 0% | 34.63% | 0% | 91.28% | 99.28% | 93.92% | 76.39% | 86.98% | 100% | |
| 109897 | RS Khusus JEC@Menteng | 4 | 2022 | - | 94.98% | 0% | 100% | 0% | 99.22% | 96.09% | 95.35% | 100% | 0% | 0% | 100% | 100% | 0 |
| 109898 | RS Umum Daerah Leuwiliang | 4 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 109899 | RS Umum Yarsi | 4 | 2022 | - | 80% | 97% | 98.5% | 96.67% | 28.8% | 0% | 82.63% | 100% | 98.26% | 100% | 99.17% | 100% | 94.07 |
| 109900 | RS Asysyifaa | 4 | 2022 | - | 83.33% | 100% | 91.33% | 100% | 5.09% | 0% | 100% | 100% | 100% | 92.8% | 93.94% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.