Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 111501 | RS Umum Wajak Husada | 4 | 2022 | - | 88.18% | 97% | 100% | 60% | 93.2% | 6.12% | 78.95% | 100% | 96% | 80% | 100% | 83.33% | 0 |
| 111502 | RS Umum Daerah Prof. Dr. Soekandar | 4 | 2022 | - | 85% | 95% | 98.46% | 100% | 78.06% | 2.46% | 75.77% | 91.84% | 80% | 70.83% | 96.15% | 94.74% | 0 |
| 111503 | RS Umum Universitas Muhammadiyah Malang | 4 | 2022 | - | 88.86% | 90% | 100% | 0% | 53.33% | 2.8% | 57.55% | 95.1% | 83.18% | 0% | 100% | 100% | 87.26 |
| 111504 | RS Lawang Medika | 4 | 2022 | - | 74% | 97% | 100% | 100% | 83.2% | 0% | 66.02% | 100% | 96.18% | 100% | 100% | 100% | 0 |
| 111505 | RS Islam Arofah | 4 | 2022 | - | 76% | 67% | 100% | 0% | 100% | 0% | 58% | 100% | 81.98% | 56% | 76.67% | 100% | 0 |
| 111506 | RS Dharma Husada | 4 | 2022 | - | 98.08% | 100% | 97.73% | 100% | 91.09% | 0% | 61.36% | 100% | 96.17% | 87.5% | 100% | 100% | 81.62 |
| 111507 | RS Angkatan Udara dr. Mohammad Moenir | 4 | 2022 | - | 91% | 96% | 89.57% | 100% | 84.58% | 0% | 100% | 100% | 100% | 100% | 97.75% | 0% | 86 |
| 111508 | RS Mutiara Hati Mojokerto | 4 | 2022 | - | 84.5% | 96% | 96.17% | 100% | 81.63% | 3.15% | 89% | 100% | 98.84% | 94.89% | 90% | 0% | 0 |
| 111509 | RS Mitra Delima | 4 | 2022 | - | 89% | 100% | 100% | 60.71% | 82% | 5.15% | 80% | 100% | 100% | 100% | 97.12% | 100% | 0 |
| 111510 | RS Sido Waras | 4 | 2022 | - | 99.64% | 100% | 100% | 0% | 82.89% | 1.03% | 65.45% | 100% | 95.82% | 0% | 100% | 0% | 0 |
| 111511 | RS Utama Husada Jember | 4 | 2022 | - | 15% | 100% | 80% | 80% | 100% | 100% | 100% | 100% | 100% | 0% | 0% | 100% | 0 |
| 111512 | RS Umum Rahman Rahim | 4 | 2022 | - | 74% | 74% | 90% | 66.67% | 90.67% | 6.67% | 54% | 100% | 90% | 0% | 80% | 100% | 0 |
| 111513 | RS Gigi dan Mulut Universitas Jember | 4 | 2022 | - | 94.46% | 95% | 98.69% | 0% | 100% | 0% | 0% | 0% | 84.5% | 31.25% | 100% | 0% | 76.78 |
| 111514 | RS Umum Citra Medika | 4 | 2022 | - | 97% | 100% | 100% | 100% | 100% | 0.91% | 95.7% | 100% | 97.78% | 84.62% | 100% | 100% | 97.27 |
| 111515 | RS Bina Sehat Jember | 4 | 2022 | - | 83.3% | 100% | 92% | 90.48% | 82.57% | 2.82% | 90% | 99.21% | 98.69% | 88% | 90.91% | 91.67% | 88 |
| 111516 | RS Umum Citra Husada Jember | 4 | 2022 | - | 96% | 100% | 93% | 0% | 73.5% | 3.37% | 73% | 100% | 22.36% | 0% | 90% | 78.26% | 82.8 |
| 111517 | RS Ibu dan Anak Soerya | 4 | 2022 | - | 67.5% | 72% | 100% | 100% | 100% | 0% | 88.1% | 100% | 99.96% | 0% | 100% | 100% | 84 |
| 111518 | RS Umum Srikandi IBI Jember | 4 | 2022 | - | 100% | 100% | 60.95% | 100% | 75.95% | 0% | 60.95% | 100% | 77.14% | 84% | 57.93% | 0% | 82 |
| 111519 | RS Umum Aisyiyah Siti Fatimah | 4 | 2022 | - | 85.5% | 88% | 100% | 0% | 85% | 0% | 93.33% | 100% | 94.5% | 86.67% | 100% | 83.33% | 88 |
| 111520 | RS Kaliwates Jember | 4 | 2022 | - | 96% | 97% | 96.5% | 100% | 52.5% | 0.5% | 94% | 100% | 94% | 94% | 96% | 98% | 0 |
| 111521 | RS Siloam Jember | 4 | 2022 | - | 97.48% | 97% | 84.57% | 0% | 51.21% | 0% | 87.37% | 98.61% | 100% | 100% | 100% | 100% | 97 |
| 111522 | RS Umum Daerah Blambangan | 4 | 2022 | 02-04-2024 | 93% | 80% | 96.07% | 100% | 45.43% | 0.54% | 99.43% | 100% | 94.05% | 86.59% | 72.57% | 0% | 0 |
| 111523 | RS Umum Usada | 4 | 2022 | - | 90% | 89% | 100% | 100% | 97.33% | 0% | 60.98% | 75% | 100% | 75.61% | 0% | 63.41% | 0 |
| 111524 | RS Umum Bhakti Husada | 4 | 2022 | - | 91.67% | 94% | 99.86% | 100% | 97.63% | 0% | 94.34% | 100% | 95.65% | 100% | 100% | 100% | 92.31 |
| 111525 | RS Umum Mitra Keluarga Waru | 4 | 2022 | - | 99.34% | 100% | 100% | 0% | 51.19% | 51.82% | 94.77% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 111526 | RS Umum Daerah Genteng | 4 | 2022 | - | 96.77% | 100% | 100% | 99.72% | 82.51% | 0% | 99.45% | 100% | 84.29% | 77.97% | 100% | 100% | 0 |
| 111527 | RS Umum Anwar Medika | 4 | 2022 | - | 98.69% | 98% | 95.81% | 88.46% | 88.57% | 2.67% | 92.81% | 93.33% | 100% | 90% | 94.23% | 100% | 80 |
| 111528 | RS Umum Al-Islam H. M. Mawardi | 4 | 2022 | - | 88.82% | 100% | 99.89% | 50% | 98.33% | 0% | 92.18% | 100% | 88.97% | 0% | 99.78% | 87.5% | 76 |
| 111529 | RS Sheila Medika | 4 | 2022 | - | 87% | 87% | 100% | 100% | 100% | 0% | 80% | 100% | 86.67% | 83.33% | 100% | 100% | 83 |
| 111530 | RS Bedah Hasta Husada | 4 | 2022 | - | 92.56% | 97% | 100% | 100% | 93.98% | 0% | 41.9% | 100% | 72.89% | 16.16% | 100% | 0% | 0 |
| 111531 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 4 | 2022 | - | 94.08% | 89% | 94.11% | 100% | 63.52% | 13.48% | 86.33% | 100% | 80.19% | 46% | 88.81% | 100% | 88.67 |
| 111532 | RS Umum Mitra Sehat Mandiri Sidoarjo | 4 | 2022 | - | 87.5% | 85% | 87% | 93.33% | 93.33% | 0% | 94.12% | 96% | 83.33% | 95% | 93.33% | 100% | 76 |
| 111533 | RS Wijaya Kusuma | 4 | 2022 | - | 98.2% | 100% | 100% | 100% | 96.39% | 0% | 92% | 100% | 95.37% | 92.86% | 100% | 87.5% | 90 |
| 111534 | RS Umum Aminah | 4 | 2022 | - | 92.5% | 97% | 100% | 0% | 100% | 0% | 81.73% | 100% | 100% | 84.75% | 100% | 100% | 85 |
| 111535 | RS Bhayangkara Lumajang | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 93.75% | 100% | 80.79% | 88.24% | 100% | 100% | 90.44 |
| 111536 | RS Djatiroto | 4 | 2022 | - | 88.84% | 89% | 100% | 100% | 81.3% | 0% | 55.78% | 100% | 83.1% | 85.45% | 100% | 100% | 84.1 |
| 111537 | RS Paru Jember | 4 | 2022 | - | 86% | 100% | 100% | % | 100% | 100% | 91% | 100% | 93% | 100% | 100% | 100% | 93 |
| 111538 | RS Islam Lumajang | 4 | 2022 | - | 95.33% | 95% | 98% | 100% | 89% | 0% | 94% | 100% | 83.5% | 95% | 100% | 100% | 0 |
| 111539 | RS Umum Daerah Pasirian Kabupaten Lumajang | 4 | 2022 | - | 74.8% | 100% | 100% | 100% | 52% | 5.43% | 100% | 100% | 96.53% | 75% | 83.33% | 100% | 76.97 |
| 111540 | RS Umum Muhammadiyah Lumajang | 4 | 2022 | - | 46.5% | 90% | 100% | 33.33% | 100% | 37.5% | 86.15% | 100% | 83.91% | 92.31% | 100% | 0% | 0 |
| 111541 | RS Umum Daerah Dr. Soebandi | 4 | 2022 | - | 90.48% | 100% | 99.06% | 93.75% | 72.66% | 4.46% | 89.1% | 100% | 89.26% | 0% | 93.78% | 0% | 81.4 |
| 111542 | RS Ibu dan Anak Pondok Tjandra | 4 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 0% | 88% | 100% | 100% | 0% | 100 |
| 111543 | RS Perkebunan PTPN X (Persero) Jember | 4 | 2022 | - | 95% | 97% | 96.15% | 0% | 90.15% | 3.12% | 94.21% | 100% | 91.06% | 97.5% | 100% | 100% | 98 |
| 111544 | RS Mata Fatma | 4 | 2022 | - | 96.88% | 100% | 100% | 0% | 97.27% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 111545 | RS Tk. III Baladhika Husada Jember | 4 | 2022 | - | 90.5% | 100% | 100% | 100% | 90% | 0% | 83.33% | 100% | 88% | 86.67% | 100% | 0% | 85 |
| 111546 | RS Bantuan 05.08.03 Sidoarjo | 4 | 2022 | - | 96% | 100% | 100% | 96.67% | 93.33% | 0% | 90% | 100% | 96.67% | 90% | 100% | 100% | 0 |
| 111547 | RS Arafah Anwar Medika Sukodono | 4 | 2022 | - | 80% | 100% | 100% | 0% | 78.12% | 0% | 70.31% | 100% | 85.94% | 72% | 95.31% | 0% | 86.5 |
| 111548 | RS Umum Era Medika | 4 | 2022 | - | 91.56% | 94% | 100% | 100% | 45.09% | 0% | 78.16% | 100% | 93.53% | 52.63% | 100% | 100% | 0 |
| 111549 | RS Ibu dan Anak Samudra Husada | 4 | 2022 | - | 75.61% | 93% | 85.19% | % | 100% | % | 1.03% | 100% | 100% | 100% | 100% | 100% | |
| 111550 | RS Ibu dan Anak Fauziah | 4 | 2022 | - | 92.5% | 100% | 52.8% | 0% | 94.49% | 0% | 100% | 100% | 99.78% | 100% | 100% | 100% | 96 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.