Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 114101 | RS Daerah Balung Jember | 6 | 2022 | - | 74% | 64% | 68.67% | 28.57% | 57% | 30.75% | 75% | 89.04% | 98.97% | 0% | 55.83% | 0% | 0 |
| 114102 | RS Umum Bhayangkara Tk. III Nganjuk | 6 | 2022 | - | 88.25% | 67% | 79.52% | 50% | 95.92% | 0% | 77.15% | 93.24% | 85.38% | 88.24% | 98.54% | 0% | 94.05 |
| 114103 | RS Umum Prima Husada | 6 | 2022 | - | 95.5% | 100% | 100% | 88.75% | 89.78% | 0% | 100% | 100% | 98.74% | 91.95% | 100% | 100% | 0 |
| 114104 | RS Umum Daerah dr. Soedomo Trenggalek | 6 | 2022 | - | 75.68% | 94% | 99.95% | 60% | 14.64% | 0% | 99.66% | 100% | 100% | 100% | 98.62% | 100% | 79.8 |
| 114105 | RS Umum Daerah Dr. R. Sosodoro Djatikoesoemo | 6 | 2022 | - | 87.76% | 96% | 100% | 85.71% | 60.44% | 1.9% | 99.9% | 100% | 100% | 0% | 100% | 100% | 85.05 |
| 114106 | RS Mitra Keluarga Pondok Tjandra | 6 | 2022 | - | 100% | 100% | 100% | 0% | 95.17% | 0% | 98.15% | 100% | 100% | 0% | 100% | 100% | 97 |
| 114107 | RS Umum PKU Muhammadiyah Mojoagung | 6 | 2022 | - | 100% | 100% | 100% | 100% | 95% | 0% | 78.24% | 84.93% | 95.65% | 84.62% | 100% | 100% | 94 |
| 114108 | RS Umum Abdhi Famili | 6 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 85.71% | 100% | 100% | 68.57% | 83.33% | 87.27% | 0 |
| 114109 | RS Yasyfin Darussalam Gontor | 6 | 2022 | - | 62% | 0% | 100% | % | 92.38% | % | 93.75% | 100% | 90.29% | 0% | 100% | 100% | 0 |
| 114110 | RS Sumber Sentosa | 6 | 2022 | - | 88.5% | 90% | 53.38% | 33.33% | 95.29% | 0% | 69.44% | 100% | 98.11% | 0% | 89.33% | 0% | 0 |
| 114111 | RS Bhayangkara Lumajang | 6 | 2022 | - | 100% | 100% | 100% | 100% | 96.09% | 0% | 88.28% | 100% | 88.22% | 85.71% | 100% | 100% | 89.89 |
| 114112 | RS Umum Mitra Sehat Mandiri Sidoarjo | 6 | 2022 | - | 92.5% | 90% | 90% | 0% | 96.67% | 0% | 95% | 96% | 87.5% | 90% | 100% | 100% | 80 |
| 114113 | RS Umum Islam Madinah Kasembon | 6 | 2022 | - | 82% | 70% | 97.45% | 50% | 83.33% | 6.25% | 37.96% | 85% | 99.51% | 65% | 100% | 100% | 84.98 |
| 114114 | RS Umum Citra Medika | 6 | 2022 | - | 95.5% | 100% | 100% | 100% | 100% | 0.72% | 94.46% | 100% | 100% | 87.5% | 100% | 100% | 0 |
| 114115 | RS Umum Al-Ittihad | 6 | 2022 | - | 71% | 54% | 56% | % | 71.5% | % | 63.89% | 75% | 67.78% | 64.44% | 78.57% | 66.67% | 0 |
| 114116 | RS Umum Aulia Blitar | 6 | 2022 | - | 82.5% | 100% | 100% | 100% | 7.35% | 3.92% | 7.35% | 100% | 83.33% | 75% | 100% | 92.31% | 92.1 |
| 114117 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 6 | 2022 | - | 97.53% | 88% | 99.52% | 0% | 63.77% | 2.99% | 84.9% | 100% | 81.41% | 90% | 80.88% | 0% | 88.67 |
| 114118 | RS Bina Sehat Jember | 6 | 2022 | - | 83.62% | 100% | 96% | 92.86% | 85.52% | 0.44% | 90% | 98.84% | 98.39% | 92.31% | 91.95% | 81.82% | 0 |
| 114119 | RS Umum Daerah Nganjuk | 6 | 2022 | - | 83.38% | 95% | 100% | 50% | 48.01% | 0.74% | 93.85% | 87.52% | 93.85% | 0% | 100% | 0% | 0 |
| 114120 | RS Bedah Hasta Husada | 6 | 2022 | - | 89.5% | 99% | 100% | 100% | 96.18% | 0% | 44.43% | 100% | 76.18% | 15.2% | 100% | 100% | 0 |
| 114121 | RS Umum Daerah Ngudi Waluyo Wlingi | 6 | 2022 | - | 81.53% | 100% | 100% | 100% | 91.34% | 0.33% | 100% | 100% | 96.12% | 100% | 99.49% | 100% | 84.34 |
| 114122 | RS Umum Daerah Cengkareng | 6 | 2022 | - | 94.12% | 100% | 100% | 100% | 83.43% | 3.85% | 84.9% | 100% | 97.26% | 81.48% | 100% | 100% | 0 |
| 114123 | RS Umum Daerah Jampang Kulon | 6 | 2022 | - | 83.82% | 92% | 98.93% | 100% | 82.62% | 0% | 100% | 95.73% | 95.23% | 100% | 99.48% | 100% | 77.92 |
| 114124 | RS Unggul Karsa Medika | 6 | 2022 | - | 87% | 93% | 100% | 100% | 100% | 0% | 98.85% | 100% | 100% | 94.92% | 100% | 100% | 89.2 |
| 114125 | RS Umum Daerah Cideres | 6 | 2022 | - | 80.08% | 83% | 91.11% | 66.67% | 74.93% | 22.49% | 100% | 96.16% | 91.75% | 74.78% | 100% | 100% | 0 |
| 114126 | RS Umum Siloam Hospitals Kebon Jeruk | 6 | 2022 | - | 97.79% | 96% | 98.75% | 0% | 64.53% | 8.8% | 90.97% | 100% | 97.79% | 90.24% | 100% | 99.32% | 98 |
| 114127 | RS Ibu dan Anak Nuraida | 6 | 2022 | - | 85.14% | 96% | 100% | 100% | 91.51% | 0% | 79% | 100% | 92.36% | 100% | 100% | 100% | 0 |
| 114128 | RS Umum Karya Pangalengan Bhakti Sehat | 6 | 2022 | - | 94.5% | 100% | 98% | 85.71% | 94.5% | 4% | 93% | 97.01% | 89.64% | 100% | 99.17% | 87.42% | 100 |
| 114129 | RS Universitas Indonesia | 6 | 2022 | - | 59.24% | 95% | 96.52% | 100% | 85.71% | 12.18% | 77.34% | 100% | 83.67% | 80% | 85.51% | 100% | 0 |
| 114130 | RS Umum Bhakti Yudha | 6 | 2022 | - | 90.14% | 100% | 100% | 0% | 44.94% | 1.9% | 91.36% | 100% | 96.65% | 100% | 100% | 100% | 81.8 |
| 114131 | RS Umum Daerah Tugu Koja | 6 | 2022 | - | 97.45% | 100% | 100% | 100% | 96.67% | 1.75% | 96.45% | 100% | 98.51% | 100% | 100% | 100% | 0 |
| 114132 | RS Umum Daerah Kab. Ciamis | 6 | 2022 | - | 87% | 87% | 74% | 100% | 76% | 0% | 91.79% | 100% | 96.8% | 86.11% | 97.24% | 100% | 78 |
| 114133 | RS Ibu dan Anak Respati | 6 | 2022 | - | 71% | 96% | 100% | 100% | 84.22% | 1.33% | 87.76% | 100% | 71.78% | 100% | 100% | 80% | 92.98 |
| 114134 | RS Umum Ciputra Hospital Citragarden City | 6 | 2022 | - | 96.3% | 98% | 100% | 0% | 82.06% | 10.1% | 71.08% | 100% | 99.67% | 96.77% | 100% | 88.37% | 0 |
| 114135 | RS Umum Budi Kemuliaan | 6 | 2022 | - | 100% | 100% | 100% | 100% | 69.57% | 2.02% | 90.22% | 96.3% | 85.42% | 100% | 100% | 100% | 92 |
| 114136 | RS Umum Daerah Kalideres | 6 | 2022 | - | 91.36% | 100% | 100% | 100% | 48.58% | 3.39% | 85.87% | 100% | 99.42% | 0% | 92.73% | 100% | 0 |
| 114137 | RS Anak dan Bunda Harapan Kita | 6 | 2022 | - | 54.79% | 76% | 99.13% | 80% | 85.35% | 1.79% | 98.27% | 99.78% | 81.14% | 99.02% | 100% | 100% | 0 |
| 114138 | RS Umum Mitra Keluarga Kalideres | 6 | 2022 | - | 98.46% | 98% | 100% | 96.73% | 100% | 0% | 80.89% | 100% | 100% | 97.87% | 100% | 100% | 0 |
| 114139 | RS Khusus Mata Jakarta Eye Center Kedoya | 6 | 2022 | - | 90% | 100% | 100% | 0% | 0% | 6.1% | 95.31% | 100% | 0% | 0% | 100% | 100% | 99.16 |
| 114140 | RS Umum Daerah dr. Slamet Garut | 6 | 2022 | - | 86.02% | 66% | 0% | 0% | 76.89% | 0% | 0% | 0% | 99.97% | 0% | 0% | 0% | 0 |
| 114141 | RS Umum Daerah Cilincing | 6 | 2022 | - | 90% | 95% | 100% | 0% | 97.51% | 0% | 87.58% | 100% | 99.72% | 92.31% | 100% | 100% | 0 |
| 114142 | RS Umum Daerah Pameungpeuk Prov. Jabar | 6 | 2022 | - | 81.5% | 97% | 98.63% | 83.33% | 75.95% | 1.52% | 97.37% | 95% | 72.22% | 94.64% | 98.97% | 83.33% | 0 |
| 114143 | RS Mitra Plumbon Majalengka | 6 | 2022 | - | 91.02% | 98% | 76.09% | 62.5% | 77% | 0% | 65.16% | 100% | 78.53% | 62.5% | 49.74% | 100% | 83.08 |
| 114144 | RS Umum Daerah Sekarwangi | 6 | 2022 | - | 81.5% | 98% | 90% | 100% | 60.98% | 1.56% | 99.9% | 100% | 86.71% | 86.67% | 100% | 0% | 85.52 |
| 114145 | RS Ibu dan Anak Ibnu Sina | 6 | 2022 | - | 82.5% | 88% | 87.5% | 100% | 88.24% | 3.7% | 80.6% | 100% | 79.43% | 21.88% | 100% | 100% | 0 |
| 114146 | RS Ibu dan Anak St. Yusuf | 6 | 2022 | - | 100% | 100% | 100% | 16.67% | 60.71% | 27.03% | 64.2% | 100% | 100% | 100% | 100% | 0% | 98 |
| 114147 | RS Islam Jakarta Cempaka Putih | 6 | 2022 | - | 86.27% | 96% | 98.18% | 50% | 54.95% | 1.29% | 69.31% | 99.09% | 94.55% | 78.57% | 100% | 100% | 0 |
| 114148 | RS Umum Daerah Cibinong | 6 | 2022 | - | 97.78% | 98% | 95.45% | 0% | 18.46% | 3.91% | 85.3% | 100% | 89.9% | 64.53% | 96.97% | 100% | 83.16 |
| 114149 | RS Umum Medika Dramaga | 6 | 2022 | - | 85% | 93% | 100% | 0% | 81.84% | 7.73% | 54.32% | 100% | 100% | 0% | 100% | 100% | 0 |
| 114150 | RS Hermina Soreang | 6 | 2022 | - | 46% | 97% | 100% | 100% | 100% | 0% | 100% | 100% | 0% | 100% | 100% | 100% | 99.41 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.