Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 116601 | RS Umum Daerah Sawah Besar | 2 | 2022 | 86.24% | 100% | 100% | 0% | 85.8% | 0% | 62.65% | 100% | 79.83% | 100% | 100% | 100% | 83 |
| 116602 | RS Umum Daerah Leuwiliang | 2 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116603 | RS Asysyifaa | 2 | 2022 | 80% | 100% | 85% | 100% | 6.44% | 0% | 100% | 100% | 100% | 85.37% | 93.24% | 90.91% | 0 |
| 116604 | RS Umum Bunda Jakarta | 2 | 2022 | 96.77% | 95% | 98.11% | 100% | 36.19% | 1.65% | 96.38% | 100% | 97.52% | 75.68% | 99.2% | 72.09% | 74 |
| 116605 | RS Paru Provinsi Jawa Barat | 2 | 2022 | 99% | 100% | 95.16% | 0% | 75.47% | 0% | 89.29% | 100% | 100% | 100% | 100% | 100% | 78 |
| 116606 | RS Umum Annisa | 2 | 2022 | 78.6% | 91% | 88.89% | 66.67% | 91.06% | 14.29% | 59% | 78.95% | 60.35% | 40% | 81.82% | 100% | 0 |
| 116607 | RS EMC Sentul | 2 | 2022 | 93.03% | 100% | 100% | 100% | 93.67% | 0% | 72.23% | 100% | 98.08% | 80% | 100% | 100% | 81.75 |
| 116608 | RS Ibu dan Anak Tambak | 2 | 2022 | 89.63% | 100% | 90.8% | 100% | 88.02% | 0% | 66.09% | 100% | 72.06% | 0% | 100% | 82.47% | 77 |
| 116609 | RS Umum Daerah Arjawinangun | 2 | 2022 | 97.67% | 99% | 99.19% | 0% | 90.24% | 6.28% | 83.92% | 96.04% | 93.22% | 85.77% | 99.75% | 100% | 0 |
| 116610 | RS Umum Bina Husada | 2 | 2022 | 53% | 100% | 100% | 100% | 5.35% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116611 | RS Umum Mitra Kemayoran | 2 | 2022 | 99.61% | 99% | 99.99% | 100% | 95.94% | 0% | 87.25% | 100% | 100% | 87.5% | 100% | 100% | 90.92 |
| 116612 | RS Umum Mitra Plumbon | 2 | 2022 | 99.92% | 100% | 100% | 16.67% | 92.99% | 1.52% | 71.64% | 92% | 79% | 55.26% | 100% | 100% | 84.14 |
| 116613 | RS Umum Hermina Depok | 2 | 2022 | 98.81% | 97% | 99.93% | 100% | 100% | 0.5% | 88.55% | 98.48% | 100% | 98.88% | 96.73% | 100% | 98.53 |
| 116614 | RS Umum dr. Abdul Radjak Salemba | 2 | 2022 | 0% | 0% | 100% | 0% | 91.59% | 9.01% | 100% | 94.99% | 100% | 100% | 100% | 83.33% | 0 |
| 116615 | RS Umum Universitas Muhammadiyah Cirebon | 2 | 2022 | 45% | 65% | 64.67% | 19.05% | 30% | 19.59% | 60.75% | 50% | 0% | 0% | 55% | 81.82% | 80 |
| 116616 | RS Khusus JEC@Menteng | 2 | 2022 | 95.37% | 0% | 100% | 0% | 100% | 100% | 86.89% | 100% | 0% | 0% | 100% | 100% | 0 |
| 116617 | RS Ibu dan Anak Tumbuh Kembang | 2 | 2022 | 82.29% | 80% | 93.67% | 100% | 99.08% | 0% | 60.63% | 100% | 75.77% | 0% | 100% | 100% | 84 |
| 116618 | RS Umum Karya Bhakti Pratiwi | 2 | 2022 | 71% | 91% | 100% | 100% | 30.95% | 13.89% | 65.8% | 100% | 99.63% | 86.67% | 100% | 100% | 77.9 |
| 116619 | RS Umum Khalishah | 2 | 2022 | 91% | 95% | 100% | 60% | 82.17% | 3.12% | 75.1% | 100% | 74.07% | 50% | 100% | 0% | 0 |
| 116620 | RS Khusus THT Prof Nizar | 2 | 2022 | 0% | 100% | 100% | 0% | 100% | 0% | 66.67% | 0% | 100% | 100% | 100% | 0% | 0 |
| 116621 | RS Umum Permata Cirebon | 2 | 2022 | 97.35% | 98% | 100% | 100% | 81.83% | 95.86% | 56.39% | 100% | 94.91% | 0% | 100% | 100% | 88 |
| 116622 | RS Khusus THT Bedah KL Proklamasi | 2 | 2022 | 89% | 85% | 100% | 100% | 94.56% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 52.32 |
| 116623 | RS Umum Family Medical Center | 2 | 2022 | 89.86% | 100% | 98.42% | 18.75% | 100% | 3.9% | 61.25% | 100% | 83.41% | 80.7% | 100% | 100% | 100 |
| 116624 | RS Umum Mary Cileungsi Hijau | 2 | 2022 | 85.91% | 100% | 99.9% | 0% | 80.67% | 0% | 94.12% | 100% | 93.83% | 70.41% | 94.17% | 100% | 0 |
| 116625 | RS Umum Daerah Tarakan | 2 | 2022 | 86% | 100% | 99.23% | 100% | 71.83% | 0% | 74.11% | 80.87% | 100% | 0% | 100% | 100% | 93.19 |
| 116626 | RS Ibu dan Anak Kenari Graha Medika | 2 | 2022 | 100% | 100% | 90.49% | 100% | 29.83% | 2.38% | 71.17% | 61.54% | 98.44% | 55.32% | 95.29% | 100% | 83.5 |
| 116627 | RS Umum Sumber Waras | 2 | 2022 | 80.71% | 92% | 100% | 0% | 88.89% | 100% | 87.97% | 94.57% | 85.84% | 92% | 98.03% | 100% | 3.3 |
| 116628 | RS Ibu dan Anak Bunda Suryatni | 2 | 2022 | 74.19% | 93% | 100% | 87.5% | 78.13% | 0% | 29.29% | 100% | 99.45% | 88.89% | 100% | 100% | 90 |
| 116629 | RS Unggul Karsa Medika | 2 | 2022 | 85.69% | 94% | 100% | 100% | 97.01% | 0% | 85.26% | 100% | 100% | 96.26% | 100% | 100% | 88.97 |
| 116630 | RS Umum Daerah Matraman | 2 | 2022 | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 83.33% | 100% | 100% | 100% | 87 |
| 116631 | RS Umum Mitra Keluarga Kelapa Gading | 2 | 2022 | 93.23% | 95% | 100% | 0% | 49.35% | 0% | 91.55% | 100% | 99.99% | 0% | 100% | 100% | 96 |
| 116632 | RS Umum Daerah Sayang | 2 | 2022 | 87.37% | 74% | 92.49% | 0% | 90% | 1.93% | 93.36% | 99.44% | 50.79% | 73.5% | 99.2% | 83.33% | 0 |
| 116633 | RS Umum Karya Pangalengan Bhakti Sehat | 2 | 2022 | 89% | 100% | 97% | 0% | 93% | 0% | 96% | 100% | 90% | 100% | 96% | 100% | 0 |
| 116634 | RS Umum Ciputra Hospital Citragarden City | 2 | 2022 | 100% | 99% | 100% | 0% | 89.91% | 12.31% | 85.92% | 100% | 100% | 0% | 100% | 100% | 79 |
| 116635 | RS Umum Mitra Keluarga Kalideres | 2 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 75.35% | 100% | 100% | 93.86% | 100% | 69.23% | 86.27 |
| 116636 | RS Umum Port Medical Center | 2 | 2022 | 92.16% | 96% | 100% | 100% | 92.82% | 8.7% | 48.28% | 100% | 99.72% | 80% | 100% | 100% | 76.58 |
| 116637 | RS Primaya Sukabumi | 2 | 2022 | 87% | 94% | 100% | 95.24% | 98.68% | 0% | 79.14% | 100% | 100% | 0% | 100% | 100% | 0.95 |
| 116638 | RS Umum TNI AU Lanud Sulaiman | 2 | 2022 | 85.37% | 100% | 96.77% | 0% | 87.19% | 0% | 93.02% | 0% | 86% | 0% | 0% | 91.67% | 0 |
| 116639 | RS Umum Daerah Kalideres | 2 | 2022 | 93.5% | 100% | 100% | 0% | 81.97% | 0% | 75% | 100% | 98.49% | 0% | 100% | 0% | 89.25 |
| 116640 | RS Umum Pelni Petamburan | 2 | 2022 | 100% | 100% | 100% | 81.82% | 100% | 0% | 93% | 100% | 97.47% | 97% | 100% | 100% | 84.4 |
| 116641 | RS Umum Daerah dr. Soekardjo | 2 | 2022 | 0% | 0% | 97.82% | 100% | 0% | 0.76% | 88.9% | 100% | 0% | 0% | 88.48% | 100% | 0 |
| 116642 | RS Umum Kartika Cibadak | 2 | 2022 | 75.7% | 100% | 100% | 62.5% | 61.85% | 46.27% | 53.82% | 100% | 100% | 95.76% | 100% | 100% | 79.5 |
| 116643 | RS Umum Daerah dr. Slamet Garut | 2 | 2022 | 85.14% | 73% | 0% | 0% | 85.61% | 0% | 0% | 0% | 99.93% | 0% | 0% | 0% | 0 |
| 116644 | RS Ibu dan Anak Ibnu Sina | 2 | 2022 | 86.5% | 87% | 100% | 100% | 88.59% | 0% | 80.85% | 0% | 80.12% | 15% | 100% | 100% | 0 |
| 116645 | RS Umum Firdaus | 2 | 2022 | 92% | 100% | 92.5% | 92.31% | 83.14% | 0% | 94% | 100% | 97.5% | 100% | 94% | 100% | 82 |
| 116646 | RS Umum Daerah Pameungpeuk Prov. Jabar | 2 | 2022 | 80% | 97% | 96.56% | 100% | 67.35% | 1.67% | 100% | 96.67% | 77.45% | 95.24% | 91.07% | 80% | 0 |
| 116647 | RS Khusus Mata Jakarta Eye Center Kedoya | 2 | 2022 | 100% | 100% | 100% | 0% | 79.37% | 4.85% | 96.59% | 100% | 0% | 0% | 100% | 100% | 99.37 |
| 116648 | RS Umum Bhakti Medicare | 2 | 2022 | 88.82% | 99% | 98.98% | 42.86% | 41.27% | 6.62% | 53.36% | 100% | 95.06% | 88.89% | 99.42% | 100% | 0 |
| 116649 | RS Ibu dan Anak St. Yusuf | 2 | 2022 | 100% | 100% | 100% | 42.25% | 60.57% | 94.59% | 60.32% | 100% | 100% | 100% | 100% | 0% | 97.6 |
| 116650 | RS Umum Nurhayati Garut | 2 | 2022 | 91% | 92% | 84% | 90.91% | 65.56% | 97.5% | 65.38% | 72.67% | 72.67% | 68.25% | 87.38% | 87.5% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.