Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 116551 | RS Umum Sis Al Jufri Palu | 7 | 2022 | - | 82.19% | 83% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 116552 | RS Budi Agung Palu | 7 | 2022 | - | 92.5% | 74% | 100% | 90.7% | 90.8% | 2.5% | 86% | 100% | 90.44% | 0% | 82% | 90% | 0 |
| 116553 | RS Umum Abepura | 7 | 2022 | - | 93% | 99% | 98.3% | 69.23% | 45.51% | 50.6% | 87.59% | 98.08% | 94.58% | 100% | 98.59% | 100% | 0 |
| 116554 | RS Ibu dan Anak Chaterine Booth | 7 | 2022 | - | 86.96% | 91% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116555 | RS Umum Daerah H.A. Sulthan Daeng Radja | 7 | 2022 | - | 98.6% | 97% | 99.7% | 100% | 0% | 0% | 71.8% | 100% | 100% | 0% | 96.4% | 100% | 0 |
| 116556 | RS Ibu dan Anak Amanat | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116557 | RS Bunda | 7 | 2022 | - | 96% | 100% | 96.15% | 100% | 97.98% | 0% | 85.37% | 100% | 89% | 88.87% | 0% | 100% | 0 |
| 116558 | RS Tk. IV Dr. R. Ismoyo Kendari | 7 | 2022 | - | 83% | 98% | 76.19% | 50% | 100% | 0% | 71.43% | 100% | 93.73% | 74.36% | 73.86% | 0% | 80 |
| 116559 | RS Umum Wisata Universitas Indonesia Timur | 7 | 2022 | - | 37.44% | 66% | 93.33% | 80% | 66.67% | 0% | 90% | 100% | 78% | 72% | 90% | 83.33% | 0 |
| 116560 | RS Kepolisian Bhayangkara | 7 | 2022 | - | 96.07% | 85% | 100% | 33.33% | 79.12% | 0.69% | 85.85% | 100% | 99.98% | 95% | 54.51% | 100% | 0 |
| 116561 | RS Ibu dan Anak Siti Khadidjah | 7 | 2022 | - | 96% | 79% | 97.1% | 68.97% | 100% | 0% | 91.95% | 100% | 96.93% | 80.73% | 93.75% | 100% | 0 |
| 116562 | RS Umum Sandi Karsa Makassar | 7 | 2022 | - | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 0 |
| 116563 | RS Umum Tadulako Palu | 7 | 2022 | - | 95% | 100% | 100% | 0% | 96.3% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116564 | RS Bhayangkara Lodewijk Mandatjan | 7 | 2022 | - | 83% | 89% | 86.41% | 0% | 97.83% | 0% | 26.98% | 100% | 94.55% | 100% | 95% | 100% | 0 |
| 116565 | RS Tk. II Pelamonia | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 1.52% | 87.94% | 100% | 99.6% | 86.67% | 100% | 100% | 0 |
| 116566 | RS An-Nissa | 7 | 2022 | - | 85.41% | 96% | 100% | 81.58% | 100% | 4.35% | 94.5% | 100% | 82.54% | 85.58% | 100% | 100% | 0 |
| 116567 | RS Multazam | 7 | 2022 | - | 89.24% | 81% | 100% | 100% | 93.69% | 0.3% | 94.1% | 100% | 99.73% | 85.51% | 100% | 100% | 0 |
| 116568 | RS Umum Daerah Prof. Dr. H. Anwar Makkatutu | 7 | 2022 | - | 71.14% | 89% | 100% | 100% | 82.08% | 0.36% | 100% | 100% | 99.83% | 0% | 99.07% | 100% | 0 |
| 116569 | RS Universitas Hasanuddin | 7 | 2022 | - | 82% | 99% | 100% | 100% | 100% | 6.84% | 77.97% | 100% | 95% | 95% | 100% | 100% | 0 |
| 116570 | RS Umum Daerah Kabupaten Majene | 7 | 2022 | - | 99% | 100% | 100% | 91.67% | 100% | 0% | 100% | 100% | 100% | 60% | 100% | 100% | 85.67 |
| 116571 | RS Umum Daerah Hajjah Andi Depu | 7 | 2022 | - | 72.99% | 79% | 91.65% | 100% | 62.63% | 0% | 78.61% | 99.7% | 70.23% | 81.86% | 93.23% | 82.99% | 0 |
| 116572 | RS Dian Harapan | 7 | 2022 | 01-01-1970 | 87% | 100% | 97.28% | 45.45% | 69.12% | 37.2% | 94.33% | 98.36% | 80.84% | 81.7% | 100% | 0% | 0 |
| 116573 | RS Akademis Jaury | 7 | 2022 | - | 78% | 83% | 100% | 0% | 66.67% | 6.45% | 63.33% | 100% | 100% | 88% | 100% | 90% | 0 |
| 116574 | RS Santa Teresa Marampa Rantepao | 7 | 2022 | - | 85% | 92% | 96.09% | 0% | 0% | 16.67% | 98.46% | 100% | 92.09% | 86.67% | 96.94% | 100% | 82 |
| 116575 | RS Umum Daerah Raha | 7 | 2022 | - | 99.28% | 0% | 90.12% | 0% | 48.65% | 0% | 98.69% | 88.89% | 90.15% | 0% | 78.67% | 100% | 0 |
| 116576 | RS Umum Daerah dr. Hasri Ainun Habibie | 7 | 2022 | - | 82.74% | 97% | 96.02% | 100% | 77.11% | 3.66% | 98.52% | 100% | 0% | 0% | 100% | 0% | 0 |
| 116577 | RS Siloam Makassar | 7 | 2022 | - | 99.87% | 100% | 100% | 100% | 42.09% | 10.81% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116578 | RS Umum Daerah Sele Be Solu | 7 | 2022 | - | 47.85% | 81% | 99.02% | 33.33% | 65.03% | 38.3% | 66.11% | 71.7% | 84.51% | 0% | 99.37% | 0% | 0 |
| 116579 | RS Umum St. Madyang | 7 | 2022 | - | 83.74% | 96% | 100% | 100% | 78.94% | 3.53% | 79.56% | 86.67% | 100% | 76.4% | 100% | 0% | 0 |
| 116580 | RS Woodward | 7 | 2022 | - | 89.61% | 94% | 100% | 0% | 89.9% | 1.56% | 100% | 100% | 100% | 0% | 100% | 94.92% | 0 |
| 116581 | RS Ibu dan Anak Sentosa | 7 | 2022 | - | 85.77% | 86% | 100% | 100% | 98.67% | 0% | 72.98% | 0% | 99.25% | 100% | 99.62% | 0% | 0 |
| 116582 | RS Umum Daerah Boliyohuto | 7 | 2022 | - | 62.27% | 100% | 86.67% | 0% | 100% | 0% | 23.08% | 100% | 90.71% | 0% | 100% | 100% | 0 |
| 116583 | RS Umum Daerah Konawe Selatan | 7 | 2022 | - | 100% | 100% | 100% | 100% | 87.53% | 0% | 83.87% | 100% | 100% | 87.5% | 100% | 100% | 89.06 |
| 116584 | RS Samaritan Palu | 7 | 2022 | - | 87.27% | 96% | 90.78% | 100% | 94.32% | 0.76% | 88.72% | 100% | 97.54% | 100% | 100% | 100% | 88 |
| 116585 | RS Umum Daerah Prof Dr. H. Aloei Saboe | 7 | 2022 | - | 100% | 100% | 99.64% | 100% | 68% | 2.26% | 98.42% | 100% | 85.27% | 87.5% | 100% | 100% | 0 |
| 116586 | RS Umum Daerah Kabupaten Sorong | 7 | 2022 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0 |
| 116587 | RS Umum Daerah dr. Zainal Umar Sidiki | 7 | 2022 | - | 0% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116588 | RS Umum Anutapura Palu | 7 | 2022 | - | 86.08% | 89% | 97.18% | 81.25% | 100% | 5.56% | 100% | 100% | 99.92% | 0% | 100% | 100% | 0 |
| 116589 | RS Umum Daerah Toto Kabila | 7 | 2022 | - | 86% | 100% | 96.67% | 100% | 100% | 0% | 94.54% | 91.53% | 93.11% | 90% | 100% | 98.18% | 0 |
| 116590 | RS Umum Daerah Kabupaten Sorong | 7 | 2022 | - | 97.09% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116591 | RS Mitra Husada | 7 | 2022 | - | 0% | 95% | 100% | 0% | 75.51% | 11.29% | 93.33% | 100% | 100% | 80% | 100% | 77.78% | 0 |
| 116592 | RS Khusus Daerah Dadi | 7 | 2022 | - | 92.09% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 95.42% | 88.38% | 100% | 0% | 0 |
| 116593 | RS Stella Maris | 7 | 2022 | - | 86.76% | 93% | 93.87% | 100% | 94.85% | 0% | 89.37% | 100% | 97.32% | 89.33% | 100% | 96.67% | 0 |
| 116594 | RS Ibu dan Anak Nur Ummi Numbi | 7 | 2022 | - | 95.83% | 95% | 100% | 100% | 92% | 0% | 81.97% | 100% | 85.53% | 95% | 100% | 100% | 0 |
| 116595 | RS Emma | 7 | 2022 | - | 97.55% | 98% | 100% | 0% | 88.18% | 3.57% | 57.14% | 100% | 83.38% | 91.18% | 100% | 100% | 0 |
| 116596 | RS Ibu dan Anak Permata Hati | 7 | 2022 | - | 90% | 85% | 100% | 92% | 4% | 3.33% | 72% | 80% | 96% | 93.33% | 76.67% | 93.33% | 0 |
| 116597 | RS TNI AL Dr. Oepomo | 7 | 2022 | - | 86.21% | 95% | 100% | 0% | 89.46% | 0% | 78.05% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 116598 | RS Ibu dan Anak Permata Ibunda | 7 | 2022 | - | 86.61% | 88% | 50% | 52.94% | 14.13% | 0% | 50% | 0% | 0% | 0% | 62.68% | 0% | 0 |
| 116599 | RS Petrokimia Gresik Driyorejo | 7 | 2022 | - | 95.67% | 96% | 99.35% | 100% | 99.75% | 0.59% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116600 | RS Muhammadiyah Babat | 7 | 2022 | - | 74.75% | 96% | 98.02% | 75% | 41.62% | 4.46% | 75.75% | 96.59% | 99.99% | 58% | 100% | 60% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.