Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 116651 | RS Ibu dan Anak Ferina | 7 | 2022 | - | 66.62% | 96% | 100% | 100% | 52.79% | 0% | 94.83% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116652 | RS Ibu dan Anak Graha Medika | 7 | 2022 | - | 99.12% | 100% | 100% | 89.47% | 88.93% | 0% | 76.34% | 100% | 70.99% | 98.75% | 100% | 100% | 0 |
| 116653 | RS Ibu dan Anak Melinda | 7 | 2022 | - | 98.88% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 98.87% | 100% | 100% | 0 |
| 116654 | RS Petrokimia Gresik | 7 | 2022 | - | 95.7% | 99% | 100% | 0% | 96.88% | 0% | 82.14% | 100% | 99.66% | 85.37% | 99.86% | 100% | 0 |
| 116655 | RS Semen Gresik | 7 | 2022 | 02-05-2024 | 100% | 100% | 100% | 100% | 89.52% | 0% | 100% | 100% | 81.4% | 91.39% | 100% | 100% | 0 |
| 116656 | RS Umum Panti Waluya Sawahan Malang | 7 | 2022 | - | 89.95% | 92% | 93.26% | 0% | 87.23% | 0% | 84.55% | 100% | 64.06% | 87.5% | 95.23% | 100% | 0 |
| 116657 | RS PKU Muhammadiyah Surabaya | 7 | 2022 | - | 95% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 85% | 100% | 85% | 0 |
| 116658 | RS Umum Santa Clara | 7 | 2022 | - | 77.86% | 80% | 99.65% | 0% | 99.7% | 2.74% | 71.17% | 95.65% | 97.35% | 0% | 97.13% | 100% | 0 |
| 116659 | RS Umum Nyai Ageng Pinatih Gresik | 7 | 2022 | - | 100% | 100% | 100% | 100% | 88.17% | 100% | 83.82% | 100% | 98.19% | 100% | 100% | 100% | 0 |
| 116660 | RS Muhammadiyah Gresik | 7 | 2022 | - | 98.77% | 98% | 100% | 50% | 100% | 1.83% | 61.7% | 99.25% | 97.9% | 100% | 100% | 100% | 0 |
| 116661 | RS Umum Lavalette Malang | 7 | 2022 | - | 97.87% | 100% | 99.8% | 100% | 100% | 0% | 75.56% | 96.61% | 97.73% | 88.51% | 100% | 100% | 0 |
| 116662 | RS Umum Daerah Berkah Pandeglang | 7 | 2022 | - | 87% | 87% | 100% | 100% | 87.04% | 0% | 100% | 100% | 98.5% | 88% | 100% | 100% | 0 |
| 116663 | RS Ibu dan Anak IBI Surabaya | 7 | 2022 | - | 97.22% | 93% | 73.68% | 0% | 86.8% | 0% | 60.53% | 100% | 4.68% | 65.79% | 75% | 0% | 0 |
| 116664 | RS PKU Muhammadiyah Sekapuk | 7 | 2022 | - | 91.51% | 83% | 99.81% | 0% | 97.78% | 0% | 100% | 68.86% | 90.27% | 100% | 91.9% | 100% | 0 |
| 116665 | RS Umum Daerah Dr. Soedono Madiun | 7 | 2022 | - | 84.83% | 100% | 100% | 63.64% | 71.29% | 0% | 96.52% | 95.17% | 87.35% | 0% | 100% | 100% | 0 |
| 116666 | RS National Hospital | 7 | 2022 | - | 80.27% | 86% | 98.24% | 0% | 79.45% | 5.78% | 57.07% | 71.11% | 99.91% | 0% | 91.08% | 100% | 0 |
| 116667 | RS Ibu dan Anak Cempaka Putih Permata | 7 | 2022 | - | 94.5% | 97% | 50% | 100% | 98.39% | 0% | 100% | 100% | 99.15% | 0% | 100% | 0% | 0 |
| 116668 | RS Umum Citra Medika Lamongan | 7 | 2022 | - | 85% | 85% | 98.51% | 100% | 82.46% | 0% | 87.21% | 100% | 100% | 77.27% | 100% | 100% | 0 |
| 116669 | RS Umum Islam Siti Aisyah | 7 | 2022 | - | 93.44% | 94% | 99.81% | 0% | 0% | 0% | 78.41% | 100% | 100% | 50% | 100% | 100% | 0 |
| 116670 | RS Ibu dan Anak Lombok Dua Dua | 7 | 2022 | - | 85.15% | 100% | 100% | 100% | 90.83% | 0% | 83.78% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116671 | RS Baptis Batu | 7 | 2022 | - | 98.92% | 100% | 99.73% | 100% | 42.99% | 0% | 62.74% | 100% | 98.13% | 100% | 100% | 100% | 0 |
| 116672 | RS Fathma Medika | 7 | 2022 | - | 98.3% | 99% | 100% | 0% | 96.28% | 0% | 63.26% | 100% | 80.39% | 0% | 100% | 100% | 0 |
| 116673 | RS Umum Royal Surabaya | 7 | 2022 | - | 83.75% | 89% | 100% | 0% | 7.45% | 0% | 62.72% | 100% | 99.84% | 83.33% | 100% | 100% | 0 |
| 116674 | RS Universitas Brawijaya | 7 | 2022 | - | 54.5% | 90% | 97.66% | 100% | 96.88% | 3.33% | 94.53% | 100% | 96.09% | 100% | 96.09% | 100% | 0 |
| 116675 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 7 | 2022 | - | 91.55% | 94% | 97.28% | 80% | 77.17% | 0% | 74.07% | 100% | 96.54% | 77.78% | 100% | 100% | 0 |
| 116676 | RS Muji Rahayu | 7 | 2022 | - | 92.57% | 100% | 100% | 0% | 100% | 0% | 50.95% | 100% | 89.86% | 80.77% | 100% | 0% | 0 |
| 116677 | RS Orthopedi dan Traumatologi Surabaya | 7 | 2022 | - | 97.49% | 100% | 100% | 0% | 75.83% | 1.11% | 50.94% | 100% | 100% | 0% | 100% | 100% | 0 |
| 116678 | RS Umum Karsa Husada Kota Batu | 7 | 2022 | - | 62.97% | 86% | 99% | 0% | 97.77% | 0% | 94.02% | 90.42% | 89.65% | 90.35% | 100% | 100% | 0 |
| 116679 | RS Umum Daerah Kilisuci | 7 | 2022 | - | 91.72% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 97.72% | 0% | 100% | 100% | 0 |
| 116680 | RS Umum Daerah Karangkembang | 7 | 2022 | - | 95.45% | 92% | 91.67% | 100% | 96.84% | 0% | 100% | 0% | 85.56% | 100% | 100% | 100% | 84 |
| 116681 | RS Grha Husada Gresik | 7 | 2022 | - | 92.25% | 92% | 99.04% | 0% | 89.17% | 0% | 96.45% | 100% | 98.79% | 85.71% | 100% | 100% | 0 |
| 116682 | RS Umum Lirboyo | 7 | 2022 | - | 87.5% | 100% | 90.43% | 100% | 40.02% | 0% | 84.52% | 100% | 98.01% | 82.14% | 55.56% | 100% | 0 |
| 116683 | RS Bhirawa Bhakti | 7 | 2022 | - | 0% | 0% | 90.53% | 83.33% | 68.37% | 0% | 90.91% | 80.85% | 88.22% | 85.71% | 100% | 80% | 0 |
| 116684 | RS Umum Wali Songo I | 7 | 2022 | - | 93.5% | 91% | 92.5% | 95% | 94.5% | 0% | 77.14% | 95% | 89% | 71.93% | 95.71% | 88.57% | 0 |
| 116685 | RS Bhayangkara Hasta Brata Batu | 7 | 2022 | - | 93.19% | 91% | 100% | 100% | 74% | 100% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 116686 | RS Umum Wates Husada | 7 | 2022 | - | 74.44% | 80% | 100% | 100% | 98.16% | 0% | 21.05% | 100% | 98% | 35.71% | 100% | 100% | 87.56 |
| 116687 | RS Umum Muhammadiyah Babat | 7 | 2022 | - | 94.63% | 98% | 84.48% | 100% | 94.44% | 0% | 82.52% | 92.59% | 100% | 83.33% | 85.96% | 100% | 0 |
| 116688 | RS Ibu dan Anak Muhammadiyah Kota Probolinggo | 7 | 2022 | - | 86% | 100% | 100% | 100% | 77.97% | 0% | 85.06% | 100% | 99.16% | 100% | 96.46% | 100% | 0 |
| 116689 | RS Islam Garam Kalianget | 7 | 2022 | - | 83.51% | 100% | 100% | 87.66% | 34.04% | 0% | 87.66% | 86.09% | 81.25% | 0% | 100% | 100% | 0 |
| 116690 | RS Muhammadiyah Tuban | 7 | 2022 | - | 84.29% | 83% | 100% | 0% | 34.11% | 0% | 69.13% | 100% | 98.63% | 0% | 100% | 0% | 0 |
| 116691 | RS Premier Surabaya | 7 | 2022 | - | 89.4% | 97% | 100% | 0% | 41.35% | 3.43% | 94% | 100% | 99.92% | 0% | 0% | 100% | 0 |
| 116692 | RS Umum Islam Aisyiyah Malang | 7 | 2022 | - | 91.28% | 100% | 100% | 75% | 39.5% | 0% | 52.67% | 91.03% | 91.99% | 89.66% | 95.51% | 100% | 0 |
| 116693 | RS Gigi dan Mulut FKG Universitas Airlangga | 7 | 2022 | - | 90.97% | 100% | 100% | % | 0% | 0% | 0% | 100% | 77.94% | 100% | 100% | 0% | 0 |
| 116694 | RS St. Carolus Summarecon Serpong | 7 | 2022 | - | 99.67% | 100% | 100% | 0% | 88.02% | 0% | 84.95% | 92.06% | 9.16% | 100% | 36.84% | 100% | 0 |
| 116695 | RS Umum Adi Husada Kapasari | 7 | 2022 | - | 94.38% | 97% | 100% | 0% | 69.03% | 0% | 83.13% | 100% | 99.91% | 87.36% | 100% | 100% | 0 |
| 116696 | RS Umum Daerah dr. H. Moh. Anwar | 7 | 2022 | - | 86.44% | 83% | 97.96% | 100% | 86.87% | 2.13% | 83.33% | 96.88% | 92.01% | 95.95% | 100% | 0% | 0 |
| 116697 | RS Umum Tk. III Brawijaya | 7 | 2022 | - | 91.5% | 97% | 100% | 100% | 90% | 0% | 85.38% | 100% | 91.54% | 91.54% | 100% | 100% | 0 |
| 116698 | RS William Booth Surabaya | 7 | 2022 | - | 90.35% | 94% | 100% | 0% | 83.16% | 0.6% | 75.81% | 98.26% | 100% | 100% | 100% | 100% | 0 |
| 116699 | RS Nahdlatul Ulama Tuban | 7 | 2022 | - | 92.18% | 92% | 100% | 100% | 100% | 0% | 89.18% | 100% | 100% | 50% | 100% | 100% | 0 |
| 116700 | RS Umum Daerah dr. Mohammad Zyn Kab. Sampang | 7 | 2022 | - | 70% | 100% | 100% | 80% | 98.66% | 2.9% | 100% | 100% | 98.96% | 80% | 100% | 87.5% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.