Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 116801 | RS Tk. IV 02.07.04 | 7 | 2022 | - | 100% | 100% | 80% | 100% | 90% | 0% | 50% | 80% | 90% | 70% | 80% | 100% | 80 |
| 116802 | RS Ibu Anak Puti Bungsu | 7 | 2022 | - | 95.5% | 100% | 100% | 100% | 74.97% | 0% | 81.92% | 100% | 100% | 0% | 100% | 100% | 94.33 |
| 116803 | RS Ibu dan Anak Muhaya | 7 | 2022 | - | 96% | 95% | 95% | 82% | 93% | 12% | 95% | 90% | 92% | 90% | 90% | 90% | 0 |
| 116804 | RS Umum Pengayoman Cipinang | 7 | 2022 | - | 97.5% | 98% | 100% | % | 100% | % | 96.97% | 100% | 85.99% | 0% | 20% | 100% | 0 |
| 116805 | RS Umum Penawar Medika | 7 | 2022 | - | 84.21% | 78% | 98.06% | % | 80.79% | 0% | 78.12% | 100% | 97.5% | 100% | 97.76% | 0% | 81.83 |
| 116806 | RS Umum Universitas Kristen Indonesia | 7 | 2022 | - | 83.39% | 100% | 100% | 0% | 99.61% | 0% | 79.25% | 100% | 99.12% | 0% | 100% | 90.48% | 0 |
| 116807 | RS Umum Daerah Kota Tanjung Pinang | 7 | 2022 | - | 90% | 100% | 100% | 51.52% | 92.36% | 0% | 65.58% | 96.55% | 100% | 99.82% | 100% | 100% | 85 |
| 116808 | RS Umum HI. Muhammad Yusuf | 7 | 2022 | - | 87.5% | 100% | 100% | 0% | 87.63% | 100% | 89.01% | 100% | 82.62% | 100% | 100% | 0% | 90 |
| 116809 | RS Umum Mutiara Bunda | 7 | 2022 | - | 87.71% | 100% | 100% | 57.14% | 96.71% | 2.27% | 31.84% | 100% | 100% | 95.24% | 100% | 100% | 97 |
| 116810 | RS Ibu dan Anak Dzakirah | 7 | 2022 | - | 100% | 100% | 100% | 100% | 94.59% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 0 |
| 116811 | RS Ibu dan Anak Resti Mulya | 7 | 2022 | - | 95% | 100% | 100% | 100% | 97.59% | 0% | 91.5% | 100% | 96.98% | 100% | 100% | 100% | 0 |
| 116812 | RS Umum Andhika | 7 | 2022 | - | 90.4% | 93% | 100% | 0% | 76.44% | 1.06% | 61.76% | 100% | 98.41% | 98.41% | 100% | 100% | 0 |
| 116813 | RS Umum Setia Mitra | 7 | 2022 | - | 89.16% | 100% | 100% | 0% | 82% | 0% | 78.57% | 100% | 97.19% | 100% | 100% | 100% | 0 |
| 116814 | RS Umum Daerah Menggala Tulang Bawang | 7 | 2022 | - | 92.5% | 89% | 100% | 100% | 97.46% | 0% | 92.89% | 100% | 86.67% | 86.21% | 100% | 100% | 94 |
| 116815 | RS Ibu dan Anak Rona | 7 | 2022 | - | 100% | 100% | 100% | 100% | 90.06% | 0% | 96.88% | 0% | 100% | 96.88% | 0% | 0% | 0 |
| 116816 | RS Umum Prikasih | 7 | 2022 | - | 89.52% | 100% | 99.26% | 100% | 21.65% | 6.8% | 49.32% | 96.41% | 95.09% | 92.11% | 87.96% | 100% | 0 |
| 116817 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 7 | 2022 | - | 0% | 0% | 0% | 100% | 0% | 3.41% | 93.79% | 100% | 0% | 0% | 95.6% | 0% | 0 |
| 116818 | RS Umum Daerah Depati Hamzah | 7 | 2022 | - | 94.47% | 58% | 58.59% | 82.35% | 66.67% | 0% | 100% | 99.33% | 81.71% | 82.61% | 100% | 100% | 0 |
| 116819 | RS Umum Daerah Cipayung | 7 | 2022 | - | 90% | 89% | 100% | 100% | 82.44% | 4.92% | 81.75% | 100% | 91.22% | 82.61% | 100% | 100% | 0 |
| 116820 | RS Umum Daerah Zainal Abidin Pagar Alam | 7 | 2022 | - | 85.91% | 93% | 97.39% | 100% | 85.23% | 0% | 100% | 100% | 88.75% | 0% | 98.67% | 100% | 0 |
| 116821 | RS Bakti Timah Pangkalpinang | 7 | 2022 | - | 92.24% | 94% | 94.97% | 100% | 72.14% | 0.41% | 80.64% | 100% | 90.49% | 100% | 85.59% | 100% | 0 |
| 116822 | RS Maria Regina | 7 | 2022 | - | 70.13% | 72% | 95.39% | 100% | 98.65% | 0% | 75.96% | 100% | 100% | 92.59% | 91.11% | 0% | 0 |
| 116823 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 7 | 2022 | - | 88% | 89% | 97.77% | 77.27% | 77.41% | 6.39% | 75.24% | 6.94% | 83.64% | 83.7% | 80.38% | 97.32% | 95.52 |
| 116824 | RS Medika Insani | 7 | 2022 | - | 86.08% | 66% | 90.57% | 100% | 70.93% | 4.27% | 19.17% | 72% | 84.85% | 100% | 95.17% | 100% | 0 |
| 116825 | RS Muhammadiyah Taman Puring | 7 | 2022 | - | 85.76% | 100% | 90% | 100% | 100% | 0% | 97.41% | 100% | 100% | 93.33% | 100% | 100% | 0 |
| 116826 | RS Pusat Otak Nasional Prof DR. dr. Mahar Mardjono | 7 | 2022 | - | 70.44% | 86% | 100% | 0% | 70.4% | 1.17% | 88.67% | 100% | 99.3% | 100% | 100% | 100% | 0 |
| 116827 | RS Khusus Ibu dan Anak Brawijaya | 7 | 2022 | - | 92.22% | 92% | 100% | 100% | 0% | 1.49% | 90.09% | 100% | 97.79% | 0% | 100% | 100% | 0 |
| 116828 | RS Umum Tebet | 7 | 2022 | - | 93.93% | 97% | 100% | 0% | 84.8% | 0% | 85.97% | 96.97% | 88.56% | 84.26% | 100% | 90.32% | 0 |
| 116829 | RS Ibu dan Anak Asta Nugraha | 7 | 2022 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116830 | RS Tk. IV Cijantung | 7 | 2022 | - | 87.97% | 82% | 98.01% | 100% | 76.34% | 1.72% | 82.42% | 100% | 82.44% | 87.5% | 100% | 100% | 0 |
| 116831 | RS Candimas Medical Center | 7 | 2022 | - | 78.42% | 80% | 81.08% | 66.67% | 68.99% | 17.21% | 83.33% | 100% | 96.85% | 72% | 100% | 100% | 0 |
| 116832 | RS Umum Bhakti Timah | 7 | 2022 | - | 97.2% | 100% | 99.38% | 100% | 38.86% | 0% | 94.56% | 100% | 92.38% | 84% | 97.37% | 100% | 0 |
| 116833 | RS Umum Haji Kamino | 7 | 2022 | - | 92.92% | 97% | 100% | 100% | 100% | 0% | 92.03% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116834 | RS Umum Asy-Syifa Medika | 7 | 2022 | - | 82% | 83% | 100% | 100% | 100% | 0% | 96.07% | 100% | 98.42% | 20% | 100% | 0% | 0 |
| 116835 | RS Pratama Bangka Tengah | 7 | 2022 | - | 94.5% | 100% | 100% | 0% | 94.8% | 0% | 100% | 100% | 94.36% | 100% | 100% | 0% | 0 |
| 116836 | RS Ibu dan Anak JWCC Asih | 7 | 2022 | - | 100% | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 116837 | RS Umum Daerah Ragab Begawe Caram | 7 | 2022 | - | 77.5% | 80% | 73.85% | 53.33% | 44.37% | 0% | 52.46% | 100% | 90.91% | 0% | 100% | 0% | 0 |
| 116838 | RS Jantung Bina Waluya | 7 | 2022 | - | 83% | 95% | 100% | 100% | 87.86% | 0% | 100% | 100% | 97.06% | 100% | 100% | 100% | 0 |
| 116839 | RS Ibu dan Anak Harapan Bunda | 7 | 2022 | - | 87.75% | 100% | 100% | 100% | 86.36% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116840 | RS Ibu dan Anak Kasih Sayang Ibu | 7 | 2022 | 11-07-2023 | 84.29% | 100% | 96.08% | 100% | 73.86% | 9.81% | 95.65% | 100% | 78.62% | 89.66% | 95.15% | 100% | 0 |
| 116841 | RS Umum Daerah Kab. Bangka Selatan | 7 | 2022 | - | 46.5% | 45% | 54.17% | 0% | 80.07% | 0% | 100% | 100% | 89.76% | 0% | 74.14% | 0% | 0 |
| 116842 | RSUP Persahabatan | 7 | 2022 | - | 90.53% | 98% | 100% | 100% | 81.15% | 4.69% | 99.66% | 100% | 92.4% | 45% | 100% | 81.15% | 100 |
| 116843 | RS Umum Daerah May Jen HM Ryacudu | 7 | 2022 | - | 86.89% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116844 | RS Ibu dan Anak Mutiara Hati | 7 | 2022 | - | 100% | 100% | 100% | 100% | 90.6% | 4.35% | 93.55% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116845 | RSUPN Dr. Cipto Mangunkusumo | 7 | 2022 | - | 96.27% | 96% | 99.78% | 65.22% | 42% | 7.73% | 95.49% | 0% | 96.83% | 100% | 95.56% | 67.44% | 0 |
| 116846 | RS Umum Daerah Ciracas | 7 | 2022 | - | 98.5% | 100% | 100% | 100% | 99.22% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 116847 | RS Khusus Bedah Rawamangun | 7 | 2022 | - | 93.5% | 97% | 100% | 0% | 74.29% | 1.46% | 90.96% | 100% | 94.31% | 97.53% | 100% | 100% | 0 |
| 116848 | Rumkital dr. Midiyato Suratani | 7 | 2022 | - | 84% | 71% | 73% | 97.37% | 99% | 16.92% | 92.03% | 59.02% | 20% | 36.36% | 84.06% | 60% | 0 |
| 116849 | RS Umum Surya Asih | 7 | 2022 | - | 80% | 87% | 100% | 100% | 78.57% | 0% | 82.56% | 100% | 93.53% | 76.67% | 95.89% | 100% | 0 |
| 116850 | RS Umum Daerah Kriopanting Payung | 7 | 2022 | - | 89% | 92% | 100% | 0% | 98.74% | 0% | 91.76% | 100% | 95.03% | 100% | 100% | 0% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.