Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 117551 | RS Ibu dan Anak Muhaya | 3 | 2022 | 94.5% | 95% | 90% | 92% | 90% | 90% | 96% | 90% | 0% | 90% | 93.33% | 80% | 95 |
| 117552 | RS Umum Harapan Bunda | 3 | 2022 | 86.81% | 100% | 99.37% | 0% | 22.96% | 29.28% | 57.12% | 100% | 100% | 96.08% | 100% | 100% | 88.49 |
| 117553 | RS Ibu dan Anak Dzakirah | 3 | 2022 | 100% | 100% | 100% | 100% | 84.21% | 0% | 100% | 100% | 84.38% | 100% | 100% | 100% | 0 |
| 117554 | RS Ibu dan Anak Rona | 3 | 2022 | 100% | 100% | 100% | 100% | 92.83% | 0% | 98.08% | 0% | 100% | 95.83% | 0% | 0% | 0 |
| 117555 | RS Umum Andhika | 3 | 2022 | 89.1% | 100% | 100% | 0% | 76.59% | 8.7% | 61.49% | 100% | 98.59% | 100% | 100% | 100% | 0 |
| 117556 | RS Umum Harapan Bunda | 3 | 2022 | 84.16% | 100% | 100% | 100% | 100% | 100% | 97.96% | 100% | 100% | 100% | 100% | 100% | 98 |
| 117557 | RS Primaya Bhakti Wara | 3 | 2022 | 87.53% | 90% | 100% | 84.62% | 100% | 3.39% | 97.5% | 95.79% | 99.93% | 100% | 100% | 85.71% | 83.82 |
| 117558 | RS Umum Daerah Tulang Bawang Barat | 3 | 2022 | 97.83% | 100% | 100% | 0% | 95.83% | 0% | 100% | 0% | 93.02% | 100% | 100% | 0% | 98 |
| 117559 | RS Umum Daerah KH. Muhammad Thohir KRUI | 3 | 2022 | 40% | 100% | 83.33% | 0% | 83.87% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 82 |
| 117560 | RS Umum Siloam Mampang | 3 | 2022 | 92% | 99% | 100% | 0% | 0% | 0% | 53.72% | 100% | 100% | 0% | 100% | 0% | 98 |
| 117561 | RS Umum Wisma Rini Pringsewu | 3 | 2022 | 90% | 100% | 100% | 88.89% | 85% | 4.55% | 88.5% | 100% | 0% | 0% | 100% | 100% | 79 |
| 117562 | RS Umum Bhayangkara Tk. I R.Said Sukanto | 3 | 2022 | 98% | 99% | 100% | 100% | 74.5% | 100% | 73.95% | 100% | 96.62% | 59.46% | 100% | 100% | 94.44 |
| 117563 | RS Umum Haji Kamino | 3 | 2022 | 92.44% | 96% | 100% | 100% | 100% | 0% | 86.81% | 100% | 100% | 100% | 100% | 100% | 89.8 |
| 117564 | RS Umum Mardi Waluyo | 3 | 2022 | 93.11% | 79% | 100% | 0% | 100% | 0% | 89.89% | 100% | 100% | 0% | 100% | 100% | 80.3 |
| 117565 | RS Umum Handayani | 3 | 2022 | 88.5% | 94% | 98.44% | 100% | 55.47% | 0% | 85.94% | 100% | 96.13% | 85.71% | 98.44% | 100% | 93 |
| 117566 | RS Umum Daerah Kramat Jati | 3 | 2022 | 87.15% | 92% | 100% | 100% | 100% | 1.59% | 100% | 100% | 90.06% | 100% | 100% | 100% | 92.19 |
| 117567 | RS Khusus Mata Nusantara | 3 | 2022 | 100% | 100% | 100% | 0% | 85.62% | 5.2% | 100% | 100% | 81.71% | 0% | 0% | 66.67% | 88.6 |
| 117568 | RS Umum Daerah Zainal Abidin Pagar Alam | 3 | 2022 | 85.86% | 98% | 97.39% | 100% | 76.92% | 0% | 100% | 100% | 84.21% | 0% | 96.15% | 100% | 80.85 |
| 117569 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 3 | 2022 | 95% | 100% | 100% | 60% | 71% | 6.67% | 58.42% | 93.33% | 88% | 76.67% | 100% | 80% | 72.9 |
| 117570 | RS EMC Pulomas | 3 | 2022 | 76.79% | 100% | 99.67% | 0% | 80.35% | 0% | 84.74% | 100% | 95.99% | 83.67% | 100% | 97.44% | 84.5 |
| 117571 | RS Jiwa Daerah Provinsi Lampung | 3 | 2022 | 99.76% | 99% | 100% | 0% | 83.84% | 0% | 85% | 96.88% | 96.65% | 81.67% | 100% | 100% | 96 |
| 117572 | RS Umum Daerah Kebayoran Lama | 3 | 2022 | 87.5% | 100% | 100% | 100% | 91.78% | 0% | 100% | 100% | 97.75% | 60% | 100% | 0% | 100 |
| 117573 | RS Umum Imanuel Way Halim | 3 | 2022 | 91.28% | 98% | 98.47% | 0% | 75.94% | 2.76% | 76.37% | 100% | 99.76% | 0% | 99.34% | 100% | 1 |
| 117574 | RS Tk. IV 02.07.04 | 3 | 2022 | 100% | 100% | 87.5% | 100% | 90% | 0% | 100% | 90% | 96.86% | 75% | 100% | 100% | 85 |
| 117575 | RS Angkatan Udara dr. Esnawan Antariksa | 3 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99% | 0% | 100% | 90% | 0 |
| 117576 | RS Umum Mutiara Bunda | 3 | 2022 | 93.92% | 100% | 100% | 95.24% | 70.3% | 9.09% | 31.25% | 100% | 100% | 71.43% | 100% | 100% | 89.5 |
| 117577 | RS Umum Daerah Cipayung | 3 | 2022 | 85.5% | 83% | 100% | 100% | 85% | 0% | 84.18% | 100% | 91.56% | 79.17% | 100% | 100% | 89.06 |
| 117578 | RS Umum Penawar Medika | 3 | 2022 | 82.36% | 79% | 100% | % | 75.77% | % | 74% | 100% | 95.37% | 98.55% | 96.02% | 100% | 76.52 |
| 117579 | RS Griya Medika Dompet Dhuafa | 3 | 2022 | 99.07% | 100% | 98.81% | 100% | 84.13% | 0% | 75% | 100% | 87.5% | 72.73% | 80% | 100% | 86 |
| 117580 | RS Umum Pengayoman Cipinang | 3 | 2022 | 95% | 91% | 100% | 0% | 99.34% | 0% | 97.37% | 100% | 41.78% | 50% | 40% | 100% | 0 |
| 117581 | RS Umum Daerah Menggala Tulang Bawang | 3 | 2022 | 84% | 84% | 100% | 100% | 85.48% | 0% | 93.02% | 100% | 94.79% | 0% | 100% | 100% | 0 |
| 117582 | RS Umum Daerah Pesawaran | 3 | 2022 | 85% | 100% | 100% | 100% | 82.68% | 3.03% | 88.05% | 100% | 89.53% | 81.82% | 100% | 0% | 0 |
| 117583 | Mayapada Hospital Kuningan | 3 | 2022 | 88.9% | 100% | 99.94% | 0% | 88.74% | 0% | 42.11% | 100% | 99.91% | 61.11% | 100% | 100% | 0 |
| 117584 | RS Umum Daerah Budhi Asih | 3 | 2022 | 86.91% | 100% | 100% | 100% | 55.93% | 1.09% | 91.54% | 100% | 99.97% | 90.96% | 100% | 100% | 87.2 |
| 117585 | RS Khusus Bedah Rawamangun | 3 | 2022 | 92% | 86% | 100% | 0% | 74% | 2.8% | 85% | 100% | 94.52% | 79.17% | 100% | 100% | 83.18 |
| 117586 | RS Umum Surya Asih | 3 | 2022 | 80.5% | 89% | 97.19% | 100% | 77.14% | 0% | 89.53% | 100% | 94.34% | 76.47% | 99.05% | 100% | 95 |
| 117587 | RS Ibu dan Anak Mutiara Hati | 3 | 2022 | 86% | 100% | 100% | 83.33% | 88.24% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 117588 | RS Ibu dan Anak Harapan Bunda | 3 | 2022 | 85.5% | 100% | 100% | 100% | 83.33% | 75% | 88.89% | 100% | 94.12% | 100% | 100% | 0% | 92 |
| 117589 | RSUP Persahabatan | 3 | 2022 | 90.07% | 99% | 99.26% | 0% | 98.08% | 4.7% | 95.05% | 100% | 90% | 33.33% | 92.99% | 100% | 86.8 |
| 117590 | RS Umum Daerah Ciracas | 3 | 2022 | 97% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 97.7 |
| 117591 | RS Umum Asy-Syifa Medika | 3 | 2022 | 81% | 84% | 97.37% | 100% | 100% | 100% | 96.05% | 100% | 97.5% | 0% | 100% | 100% | 0 |
| 117592 | RS Umum Gladish Medical Center | 3 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 66.67% | 100% | 85.71% | 94 |
| 117593 | RS Umum Ali Sibroh Malisi | 3 | 2022 | 88.64% | 84% | 80.53% | 50% | 87.01% | 2.47% | 58.12% | 0% | 42.48% | 88.24% | 84.96% | 100% | 88.4 |
| 117594 | RS Umum Universitas Kristen Indonesia | 3 | 2022 | 72.91% | 99% | 95.96% | 0% | 99.64% | 15.15% | 77.33% | 100% | 98.05% | 0% | 100% | 0% | 89 |
| 117595 | RSUPN Dr. Cipto Mangunkusumo | 3 | 2022 | 95.64% | 95% | 98.87% | 76% | 37.45% | 19.9% | 94.1% | 87.14% | 95.62% | 92.06% | 100% | 77.5% | 81 |
| 117596 | RS Ibu dan Anak Santa Anna | 3 | 2022 | 68.86% | 97% | 94.34% | 0% | 94.81% | 0% | 64.66% | 100% | 0% | 0% | 100% | 100% | 85.64 |
| 117597 | RS Islam Jakarta Pondok Kopi | 3 | 2022 | 89% | 89% | 100% | 85.71% | 86.09% | 0% | 87.5% | 100% | 62.07% | 0% | 69.07% | 87.5% | 87 |
| 117598 | RS Belleza Kedaton Bandar Lampung | 3 | 2022 | 77.6% | 100% | 100% | 100% | 41.3% | 0% | 86.7% | 100% | 70.4% | 71.43% | 100% | 100% | 89.7 |
| 117599 | RS Mata Lampung Eye Center (LEC) | 3 | 2022 | 100% | 100% | 99.5% | 0% | 98.5% | 99.5% | 96.5% | 0% | 100% | 100% | 100% | 100% | 100 |
| 117600 | RS Medika Insani | 3 | 2022 | 99% | 93% | 90% | 100% | 89.29% | 0% | 96% | 89% | 88% | 87.5% | 95% | 100% | 92 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
