Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 122351 | RS Umum Daerah Saptosari | 11 | 2021 | - | 100% | 100% | 100% | 0% | 93.33% | 0% | 100% | 100% | 90.91% | 85.71% | 100% | 0% | 0 |
| 122352 | RS Umum Islam Madinah Kasembon | 11 | 2021 | - | 96.43% | 75% | 100% | 50% | 89.34% | 0% | 83.52% | 0% | 99.84% | 87.57% | 100% | 100% | 85.05 |
| 122353 | RS Umum Daerah dr. Mohamad Soewandhie | 11 | 2021 | - | 99% | 100% | 100% | 100% | 92% | 0% | 73% | 100% | 100% | 100% | 100% | 100% | 99.49 |
| 122354 | RS Umum Wamena | 11 | 2021 | - | 78.5% | 81% | 78.4% | 25% | 66% | 98% | 100% | 100% | 90% | 0% | 34% | 0% | 81.41 |
| 122355 | RS Gotong Royong | 11 | 2021 | - | 48% | 97% | 99% | 76.67% | 40% | 11% | 93% | 98% | 100% | 100% | 100% | 100% | 90 |
| 122356 | RS TNI Angkatan Laut Merauke | 11 | 2021 | - | 94% | 100% | 100% | 0% | 82.57% | 3.57% | 97.34% | 100% | 96.73% | 100% | 100% | 100% | 89.02 |
| 122357 | RS Bhakti Rahayu | 11 | 2021 | - | 100% | 100% | 100% | 0% | 26.95% | 0% | 83.58% | 100% | 100% | 100% | 92.31% | 100% | 0 |
| 122358 | RS Umum Budi Agung Pati | 11 | 2021 | - | 96.41% | 96% | 98.54% | 100% | 95.53% | 0.75% | 90.23% | 100% | 90.06% | 63.64% | 98.92% | 100% | 87.75 |
| 122359 | RS Islam Darus Syifa | 11 | 2021 | - | 89.8% | 95% | 100% | 0% | 78.57% | 0.74% | 48.65% | 96.43% | 94.07% | 63.54% | 100% | 0% | 0 |
| 122360 | RS Bhayangkara TK II HS. Samsoeri Mertojoso | 11 | 2021 | - | 99.49% | 97% | 99.51% | 47.14% | 99.35% | 0% | 98.1% | 99.41% | 89.67% | 93.93% | 97.15% | 100% | 95.7 |
| 122361 | RS Umum Bunda pengharapan | 11 | 2021 | - | 77.78% | 77% | 73.71% | 85.71% | 49.76% | 0% | 89.33% | 100% | 96.49% | 0% | 87.74% | 0% | 77.21 |
| 122362 | RS Ibu dan Anak Cempaka Putih Permata | 11 | 2021 | - | 26.5% | 95% | 0% | 100% | 100% | 0% | 85.71% | 0% | 99.36% | 0% | 0% | 85.71% | 81.82 |
| 122363 | RS Ibu dan Anak Melati Husada | 11 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 122364 | RS Ibu dan Anak Kendangsari Merr | 11 | 2021 | - | 99.95% | 96% | 99.95% | 77.78% | 95.32% | 0% | 80.16% | 100% | 97.83% | 73.95% | 100% | 100% | 98.72 |
| 122365 | RS Kasih Herlina | 11 | 2021 | - | 67.5% | 85% | 99.43% | 100% | 0% | 100% | 0% | 66.67% | 0% | 0% | 98.86% | 0% | 0 |
| 122366 | RS Ibu dan Anak Bantuan 05.08.05 Surabaya | 11 | 2021 | - | 100% | 100% | 100% | 71.43% | 96.54% | 0.81% | 88.18% | 83.33% | 95.93% | 84% | 92.86% | 100% | 75 |
| 122367 | RS Daerah Dr. Haryoto Kabupaten Lumajang | 11 | 2021 | - | 70.5% | 83% | 100% | 92.86% | 60.98% | 2.8% | 81.92% | 100% | 77.47% | 0% | 100% | 100% | 88.67 |
| 122368 | RS Umum Daerah Labuha | 11 | 2021 | - | 0% | 0% | 53.1% | 83.33% | 0% | 4.35% | 0% | 100% | 99.91% | 100% | 71.59% | 0% | 82 |
| 122369 | RS Ibu dan Anak Lombok Dua Dua | 11 | 2021 | - | 88.57% | 100% | 100% | 100% | 88.55% | 0% | 93.44% | 66.67% | 100% | 98.36% | 100% | 100% | 92.04 |
| 122370 | RS Orthopedi dan Traumatologi Surabaya | 11 | 2021 | - | 98.48% | 100% | 100% | 0% | 70.02% | 21.35% | 57.27% | 100% | 100% | 100% | 84.13% | 100% | 96.4 |
| 122371 | RS Umum Royal Surabaya | 11 | 2021 | - | 69.75% | 87% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 122372 | RS Umum Condong Catur | 11 | 2021 | - | 99% | 0% | 100% | 0% | 100% | 0% | 32.69% | 100% | 98.85% | 0% | 100% | 0% | 73 |
| 122373 | RS Ibu dan Anak Graha Medika | 11 | 2021 | - | 87.23% | 100% | 100% | 95.45% | 92.03% | 0.97% | 100% | 100% | 80% | 98.25% | 100% | 100% | 77.59 |
| 122374 | Charitas Hospital Klepu | 11 | 2021 | - | 100% | 99% | 99.33% | 100% | 90.41% | 0% | 54.93% | 100% | 91.31% | 91.38% | 88.73% | 100% | 90 |
| 122375 | RS Umum Daerah Wonosari | 11 | 2021 | - | 93.82% | 86% | 99.87% | 0% | 56.25% | 3.33% | 98.68% | 100% | 99.9% | 98% | 99.37% | 100% | 0 |
| 122376 | RS Umum Daerah Dr. Soetomo | 11 | 2021 | - | 85.49% | 99% | 100% | 100% | 90.89% | 6.23% | 99.1% | 99.14% | 98.33% | 81.82% | 98.54% | 100% | 0 |
| 122377 | RS Rajawali Citra | 11 | 2021 | - | 97.82% | 99% | 99.78% | 100% | 100% | 0% | 28.45% | 100% | 83.77% | 84.51% | 100% | 75% | 81.54 |
| 122378 | RS Sumber Sentosa | 11 | 2021 | - | 90% | 83% | 90.53% | 0% | 94.6% | 0% | 93.68% | 100% | 72.37% | 0% | 91.58% | 0% | 78.8 |
| 122379 | RS TNI AU EL TARI | 11 | 2021 | - | 845% | 80% | 865% | 0% | 7667% | 0% | 70% | 8667% | 84% | 80% | 80% | 80% | 80 |
| 122380 | RS Universitas Islam Indonesia | 11 | 2021 | - | 97% | 100% | 100% | 90.91% | 78% | 10% | 14.05% | 98.51% | 21.18% | 0% | 100% | 100% | 96 |
| 122381 | RSPAL dr. Ramelan | 11 | 2021 | - | 83.44% | 100% | 46.52% | 75% | 46.91% | 14% | 75.26% | 97.8% | 99.67% | 0% | 98.46% | 100% | 90.9 |
| 122382 | RS Umum Daerah Kota Madiun | 11 | 2021 | - | 88.28% | 95% | 99.64% | 97.14% | 89.34% | 0% | 99.25% | 100% | 95.88% | 0% | 100% | 0% | 83.39 |
| 122383 | RS Katolik St. Vincentius a Paulo | 11 | 2021 | - | 89.76% | 99% | 0% | 0% | 85.52% | 3.12% | 89.41% | 100% | 97.91% | 43.64% | 0% | 0% | 89.7 |
| 122384 | RS Adi Husada Undaan | 11 | 2021 | - | 97.78% | 98% | 90.67% | 0% | 89.04% | 6.99% | 81.05% | 97.5% | 96.52% | 0% | 88.89% | 100% | 93.16 |
| 122385 | RS Umum Islam Siti Aisyah | 11 | 2021 | - | 90.55% | 91% | 100% | 100% | 72.25% | 0% | 80.16% | 100% | 99.72% | 0% | 100% | 0% | 76.48 |
| 122386 | RS Primasatya Husada Citra (PHC) Surabaya | 11 | 2021 | - | 78.89% | 100% | 100% | 100% | 74.86% | 1.7% | 77.95% | 93.75% | 99.28% | 95.35% | 100% | 100% | 0 |
| 122387 | RS Umum Adi Husada Kapasari | 11 | 2021 | - | 91.62% | 89% | 100% | 100% | 96.74% | 0% | 79.77% | 100% | 99.88% | 85.89% | 100% | 83.33% | 83.79 |
| 122388 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 11 | 2021 | - | 91% | 100% | 100% | 0% | 70.18% | 0% | 75% | 100% | 87.2% | 71.88% | 100% | 75% | 69.3 |
| 122389 | RS Islam Asshobirin | 11 | 2021 | - | 30% | 100% | 100% | 100% | 65% | 65% | 70% | 60% | 100% | 70% | 70% | 100% | 60 |
| 122390 | RS Muji Rahayu | 11 | 2021 | - | 94.75% | 100% | 96.74% | 0% | 0% | 0% | 86.42% | 100% | 98.97% | 85.19% | 0% | 0% | 82 |
| 122391 | RS Umum Daerah Dr. Soedono Madiun | 11 | 2021 | - | 86.06% | 100% | 99.11% | 9.09% | 87.85% | 0% | 95.8% | 89.52% | 87.62% | 0% | 100% | 100% | 88.2 |
| 122392 | RS Umum Islam Gondang Legi | 11 | 2021 | - | 100% | 100% | 100% | 0% | 83.59% | 0% | 82.71% | 100% | 98.69% | 50% | 100% | 100% | 92 |
| 122393 | RS Jiwa Menur | 11 | 2021 | - | 98.02% | 100% | 100% | 0% | 82.05% | 0% | 86.3% | 100% | 88.81% | 99.61% | 100% | 80% | 89 |
| 122394 | RS Dian Harapan | 11 | 2021 | - | 12% | 95% | 0% | 100% | 76.47% | 0% | 100% | 95.39% | 94.9% | 64.94% | 97.24% | 100% | 96 |
| 122395 | RS Umum Abepura | 11 | 2021 | - | 0% | 0% | 100% | 0% | 0% | 0% | 96.84% | 89.8% | 80% | 0% | 100% | 0% | 95 |
| 122396 | RS Mata Undaan | 11 | 2021 | - | 87.94% | 99% | 100% | 0% | 38.51% | 0% | 100% | 100% | 100% | 97.95% | 100% | 100% | 0 |
| 122397 | RS Emma | 11 | 2021 | - | 90% | 87% | 100% | 0% | 76% | 4.35% | 41.67% | 100% | 95% | 100% | 70% | 100% | 0 |
| 122398 | RS Khusus Bedah Ring Road Selatan | 11 | 2021 | - | 100% | 100% | 100% | 0% | 97.67% | 3.12% | 20% | 100% | 54.91% | 16.05% | 100% | 50% | 91.25 |
| 122399 | RS Umum Daerah Perpetua J. Safanpo | 11 | 2021 | - | 55% | 100% | 99.27% | 0% | 100% | 0% | 100% | 100% | 64.23% | 67.09% | 76.01% | 13.48% | 90.73 |
| 122400 | RS Islam Hasanah Muhammadiyah | 11 | 2021 | - | 97.8% | 96% | 99.57% | 0% | 0% | 0% | 0% | 100% | 96.21% | 100% | 100% | 100% | 78.14 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.