Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 122401 | RS Umum Santa Elisabeth | 11 | 2021 | - | 93% | 100% | 100% | 0% | 73.95% | 3.33% | 74.65% | 100% | 82.16% | 80% | 100% | 0% | 86.63 |
| 122402 | RS Lawang Medika | 11 | 2021 | - | 84.93% | 96% | 100% | 100% | 100% | 0% | 72.16% | 100% | 81.89% | 100% | 100% | 100% | 0 |
| 122403 | RS Umum Daerah Bhakti Dharma Husada | 11 | 2021 | - | 84.3% | 90% | 100% | 0% | 100% | 0% | 93.78% | 100% | 97% | 85% | 100% | 100% | 93.9 |
| 122404 | RS Umum Islam Surabaya Jemursari | 11 | 2021 | - | 83.7% | 84% | 100% | 100% | 95.72% | 0% | 98.67% | 100% | 88.4% | 100% | 100% | 93.75% | 0 |
| 122405 | RSUD dr. Wahidin Sudiro Husodo Kota Mojokerto | 11 | 2021 | - | 86.44% | 99% | 94.98% | 0% | 99.21% | 0.27% | 99.09% | 100% | 80.08% | 78.8% | 91.24% | 100% | 86.04 |
| 122406 | RS Islam Surabaya | 11 | 2021 | - | 94% | 99% | 100% | 100% | 80.47% | 0% | 58.32% | 100% | 82.17% | 89.36% | 100% | 100% | 91.7 |
| 122407 | Siloam Hospitals Semarang | 11 | 2021 | - | 90% | 97% | 92.19% | 0% | 93.24% | 22.22% | 67.24% | 100% | 100% | 0% | 100% | 100% | 97 |
| 122408 | RS Umum Nasional Diponegoro | 11 | 2021 | - | 94.5% | 98% | 100% | 100% | 73.52% | 0% | 89.8% | 100% | 100% | 89.16% | 100% | 100% | 82.4 |
| 122409 | RS Umum Panti Waluya Sawahan Malang | 11 | 2021 | - | 90.88% | 96% | 95.8% | 0% | 89.22% | 0% | 88.1% | 100% | 98.67% | 68.02% | 52.67% | 0% | 85.5 |
| 122410 | RS Khusus Bedah Columbia Asia Semarang | 11 | 2021 | - | 96.87% | 100% | 100% | 100% | 56.34% | 6.43% | 58.13% | 100% | 100% | 100% | 100% | 100% | 99.94 |
| 122411 | RS Umum Daerah Pasangkayu | 11 | 2021 | - | 100% | 100% | 100% | 100% | 75.76% | 2.47% | 97.06% | 100% | 51.72% | 0% | 100% | 100% | 81.17 |
| 122412 | RS Bethsaida | 11 | 2021 | - | 100% | 100% | 100% | 0% | 94.57% | 0% | 96% | 100% | 100% | 97% | 100% | 100% | 97.9 |
| 122413 | RS Ibu dan Anak Mutiara Ibu | 11 | 2021 | - | 60% | 64% | 62.5% | 0% | 81.67% | 0% | 75% | 100% | 77.5% | 85% | 100% | 100% | 80 |
| 122414 | RS Umum Hermina Banyumanik Semarang | 11 | 2021 | - | 90% | 100% | 100% | 100% | 100% | 0% | 79.83% | 100% | 100% | 100% | 100% | 100% | 99 |
| 122415 | RS Medika Lestari | 11 | 2021 | - | 100% | 100% | 100% | 85.71% | 84.49% | 4.85% | 84.4% | 100% | 100% | 0% | 100% | 100% | 85 |
| 122416 | RS Umum Panti Nirmala | 11 | 2021 | - | 99.48% | 100% | 99.74% | 100% | 99.64% | 0% | 56.14% | 100% | 99.74% | 96.51% | 100% | 100% | 85.2 |
| 122417 | RS Ibu dan Anak Ilanur | 11 | 2021 | - | 80% | 85% | 73.82% | 100% | 81.98% | 0% | 80.16% | 100% | 75.84% | 0% | 0% | 0% | 81.72 |
| 122418 | RS Umum Daerah Mardi Waluyo | 11 | 2021 | - | 98.44% | 97% | 99.56% | 0% | 70.12% | 0% | 98.7% | 96.77% | 95.01% | 100% | 100% | 100% | 81.73 |
| 122419 | RS Mentari | 11 | 2021 | - | 87.52% | 97% | 100% | 0% | 89.39% | 0% | 94.92% | 100% | 99.62% | 0% | 100% | 100% | 92 |
| 122420 | RS Umum Daerah Pasirian Kabupaten Lumajang | 11 | 2021 | - | 52.61% | 99% | 100% | 50% | 96.33% | 12.16% | 100% | 100% | 90.72% | 76.92% | 86.49% | 66.67% | 80.83 |
| 122421 | RS Tk. III 04.06.03 Dr. Soetarto | 11 | 2021 | - | 100% | 100% | 100% | 83.33% | 98.61% | 0% | 89.59% | 100% | 100% | 94.49% | 100% | 100% | 80 |
| 122422 | RS Umum Karsa Husada Kota Batu | 11 | 2021 | - | 60.8% | 84% | 99.21% | 100% | 100% | 0% | 96.98% | 76.11% | 88.04% | 90% | 100% | 100% | 84.4 |
| 122423 | RS Umum Daerah Provinsi Sulawesi Barat | 11 | 2021 | - | 62.5% | 80% | 60% | 90% | 86.21% | 62.5% | 84.21% | 100% | 89.74% | 90% | 100% | 50% | 70 |
| 122424 | RS Daerah KRMT Wongsonegoro | 11 | 2021 | - | 100% | 100% | 100% | 0% | 62.93% | 0% | 89.63% | 89.98% | 99.87% | 84.44% | 100% | 100% | 91.75 |
| 122425 | RS Umum Banyumanik | 11 | 2021 | - | 61.13% | 93% | 100% | 0% | 77.5% | 5.71% | 68.2% | 100% | 95% | 50% | 41.12% | 100% | 84.68 |
| 122426 | RS Umum Daerah dr. Drajat Prawiranegara | 11 | 2021 | - | 89% | 98% | 99% | 92% | 86.01% | 2% | 97.5% | 100% | 97.2% | 86% | 98.5% | 100% | 82 |
| 122427 | RSUP Dr. Sitanala Tangerang | 11 | 2021 | - | 89.05% | 100% | 100% | 100% | 100% | 2.73% | 100% | 100% | 84.47% | 100% | 100% | 100% | 94.59 |
| 122428 | RS Umum Muhammadiyah Lumajang | 11 | 2021 | - | 95% | 100% | 100% | 100% | 100% | 7.69% | 92.31% | 100% | 86.04% | 94.29% | 100% | 100% | 78.8 |
| 122429 | RSPAU Dr. Suhardi Harjolukito | 11 | 2021 | - | 92.5% | 100% | 100% | 100% | 80% | 1.29% | 88.59% | 100% | 97.2% | 100% | 100% | 100% | 91.02 |
| 122430 | RS Bina Sehat Jember | 11 | 2021 | - | 88.52% | 100% | 80% | 80.95% | 78% | 0.46% | 97.78% | 97.15% | 98.18% | 90% | 82% | 100% | 87 |
| 122431 | RS Sari Asih Karawaci | 11 | 2021 | - | 86% | 100% | 100% | 83% | 81% | 6% | 82% | 100% | 82% | 85% | 100% | 80% | 76.87 |
| 122432 | RS Umum Daerah Toto Kabila | 11 | 2021 | - | 85% | 100% | 96.55% | 100% | 55.32% | 0% | 89.79% | 100% | 90.48% | 88.24% | 100% | 80% | 86.06 |
| 122433 | RS EMC Tangerang | 11 | 2021 | - | 91.36% | 93% | 99.86% | 50% | 67.31% | 7.77% | 79.71% | 100% | 49.39% | 96.15% | 100% | 100% | 61 |
| 122434 | RS Umum Srikandi IBI Jember | 11 | 2021 | - | 100% | 91% | 100% | 100% | 100% | 0% | 83.25% | 100% | 80% | 85.29% | 86.3% | 0% | 86 |
| 122435 | RS An-Nisa | 11 | 2021 | - | 95.68% | 99% | 99.42% | 0% | 41.2% | 4.32% | 35.91% | 68.75% | 80.69% | 92.97% | 98.89% | 100% | 98.68 |
| 122436 | RS Melati | 11 | 2021 | - | 94.21% | 100% | 100% | 100% | 70.63% | 0% | 50.88% | 100% | 99.29% | 88.89% | 100% | 100% | 92.15 |
| 122437 | RS Umum Ratih | 11 | 2021 | - | 88% | 97% | 88% | 83% | 80% | 0% | 90% | 86% | 99% | 85% | 95% | 85% | 86 |
| 122438 | RS Bethesda Yogyakarta | 11 | 2021 | - | 88.98% | 90% | 96.48% | 100% | 74.32% | 6.82% | 75.58% | 98.53% | 99.98% | 78.57% | 98.51% | 100% | 92 |
| 122439 | RS Umum Daerah Tobelo | 11 | 2021 | - | 98% | 0% | 99.46% | 0% | 53.91% | 0% | 95.78% | 89.31% | 73% | 75% | 96.33% | 0% | 88.62 |
| 122440 | RS Baptis Batu | 11 | 2021 | - | 89.18% | 100% | 100% | 100% | 0% | 100% | 59.82% | 100% | 98.71% | 0% | 100% | 100% | 82.91 |
| 122441 | RS Wijaya Kusuma | 11 | 2021 | - | 94.27% | 100% | 100% | 100% | 94.44% | 0% | 88.56% | 100% | 87.64% | 93.33% | 100% | 100% | 85.58 |
| 122442 | RS Ibu dan Anak Muhammadiyah Malang | 11 | 2021 | - | 85% | 98% | 90% | 100% | 99% | 0% | 65% | 100% | 99% | 100% | 0% | 100% | 97.3 |
| 122443 | RS Umum Sarila Husada | 11 | 2021 | - | 87.67% | 100% | 100% | 100% | 86.72% | 0% | 100% | 97.07% | 100% | 97.75% | 100% | 0% | 0 |
| 122444 | RS Umum Puri Husada Yogyakarta | 11 | 2021 | - | 93.1% | 80% | 100% | 0% | 72.85% | 0% | 40.79% | 100% | 88.31% | 61.11% | 100% | 80% | 86.89 |
| 122445 | RSU Santo Yusup Boro | 11 | 2021 | - | 87% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 93.94% | 100% | 100% | 100% | 0 |
| 122446 | RS Bhayangkara Lumajang | 11 | 2021 | - | 93% | 92% | 100% | 87.5% | 83.59% | 0% | 90.62% | 100% | 87.08% | 90.91% | 100% | 100% | 86.7 |
| 122447 | RS Umum Daerah Wates | 11 | 2021 | - | 93.52% | 99% | 100% | 100% | 82.05% | 40% | 80% | 100% | 88.28% | 100% | 81.82% | 100% | 82.5 |
| 122448 | RS Misi Lebak | 11 | 2021 | - | 100% | 100% | 99.89% | 80% | 99.49% | 0% | 42.95% | 91.67% | 100% | 58.22% | 100% | 100% | 100 |
| 122449 | RS Ichsan Medical Center | 11 | 2021 | - | 98.95% | 99% | 100% | 7.41% | 100% | 6.52% | 63.26% | 100% | 94% | 86.67% | 100% | 0% | 83 |
| 122450 | RS EMC Alam Sutera | 11 | 2021 | - | 83.9% | 98% | 98.39% | 100% | 94.88% | 1.36% | 73.73% | 94.89% | 80.59% | 75% | 99.17% | 93.33% | 82.49 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.