Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 123251 | RS Umum Bayukarta | 12 | 2021 | - | 69.98% | 0% | 100% | 0% | 89.24% | 25.67% | 75.05% | 77.03% | 100% | 76% | 100% | 100% | 82.1 |
| 123252 | RS Umum Rama Hadi | 12 | 2021 | - | 100% | 96% | 100% | 83.33% | 73.91% | 1.02% | 87.17% | 95.31% | 95.77% | 85.02% | 100% | 100% | 86 |
| 123253 | RS Umum dr. Abdul Radjak Purwakarta | 12 | 2021 | - | 84% | 100% | 80% | 80% | 78.57% | 84% | 88.54% | 100% | 98.11% | 72% | 84% | 100% | 98 |
| 123254 | RS Umum Siloam Purwakarta | 12 | 2021 | - | 87.2% | 94% | 97.84% | 100% | 81.63% | 24.4% | 40.85% | 98.08% | 100% | 98.67% | 78.33% | 100% | 99.13 |
| 123255 | RS Umum Pamanukan Medical Center (PMC) | 12 | 2021 | - | 75.13% | 100% | 100% | 100% | 79.53% | 100% | 96.6% | 96.55% | 87.18% | 0% | 100% | 100% | 85 |
| 123256 | RS Umum Daerah Subang | 12 | 2021 | - | 91.18% | 95% | 98.39% | 0% | 100% | 0% | 95.55% | 100% | 94.57% | 0% | 100% | 100% | 71.29 |
| 123257 | RS Sentra Medika Langut | 12 | 2021 | - | 97.5% | 100% | 100% | 86.67% | 94.94% | 3.33% | 93.75% | 100% | 97.33% | 83.33% | 100% | 92% | 83 |
| 123258 | RS Umum Ciputra Hospital Citragarden City | 12 | 2021 | - | 97% | 93% | 100% | 0% | 92.42% | 10.86% | 70.61% | 100% | 100% | 100% | 100% | 100% | 94 |
| 123259 | RS Jantung Jakarta | 12 | 2021 | - | 90% | 100% | 96.97% | 0% | 80.5% | 2.04% | 77.24% | 100% | 97.86% | 82.91% | 98.98% | 100% | 89.07 |
| 123260 | RS Umum Universitas Muhammadiyah Cirebon | 12 | 2021 | - | 60% | 70% | 80% | 100% | 71.67% | 10% | 64.33% | 68.18% | 70.03% | 71.43% | 71.43% | 100% | 75 |
| 123261 | RS Jantung Hasna Medika Kuningan | 12 | 2021 | - | 100% | 100% | 100% | 0% | 22.25% | 0% | 83.89% | 100% | 93.3% | 71.43% | 100% | 100% | 88 |
| 123262 | RS Umum Kuningan Medical Center | 12 | 2021 | - | 70.48% | 80% | 81.82% | 100% | 100% | 0% | 90.12% | 100% | 94.6% | 96.77% | 75.25% | 100% | 91.1 |
| 123263 | RS Umum Juanda | 12 | 2021 | - | 72% | 98% | 97% | 100% | 59.5% | 6.83% | 68.48% | 77.19% | 85% | 60% | 83.33% | 42.11% | 94 |
| 123264 | RS Umum Daerah 45 Kuningan | 12 | 2021 | - | 94.96% | 98% | 98.39% | 0% | 65.25% | 2.16% | 71.51% | 100% | 94.52% | 82.5% | 94.5% | 100% | 0 |
| 123265 | RS Umum Daerah Banjar | 12 | 2021 | - | 97.29% | 98% | 94.76% | 93.33% | 14.9% | 0% | 98.4% | 100% | 87.42% | 38.5% | 89.33% | 100% | 77.87 |
| 123266 | RS Umum Daerah Kab. Ciamis | 12 | 2021 | - | 86.5% | 85% | 60% | 100% | 70% | 0% | 92.77% | 97.58% | 97.98% | 94.12% | 99.32% | 100% | 78 |
| 123267 | RS Umum Daerah Singaparna Medika Citrautama | 12 | 2021 | - | 92.85% | 99% | 95.24% | 0% | 53.92% | 0% | 76.66% | 90.8% | 98.18% | 0% | 88.28% | 60% | 85.77 |
| 123268 | RS Umum TNI AU Lanud Sulaiman | 12 | 2021 | - | 87.5% | 97% | 100% | 0% | 88.89% | 0% | 88.89% | 0% | 92.77% | 0% | 0% | 100% | 76.65 |
| 123269 | RS Gigi dan Mulut Maranatha | 12 | 2021 | - | 87.65% | 94% | 100% | 0% | 96.1% | 0% | 100% | 0% | 100% | 27.14% | 100% | 0% | 91.6 |
| 123270 | RS Umum Daerah Kab. Indramayu | 12 | 2021 | - | 86.67% | 78% | 99.5% | 0% | 60% | 6.85% | 85.21% | 15.74% | 93.48% | 100% | 61.56% | 0% | 84.78 |
| 123271 | RS Umum Salak | 12 | 2021 | - | 79.9% | 80% | 98.82% | 83.33% | 58.94% | 0% | 70.41% | 100% | 99.2% | 88.32% | 98.91% | 81.25% | 92.2 |
| 123272 | RS Umum PMI Bogor | 12 | 2021 | - | 83.5% | 100% | 94.12% | 79.31% | 86.21% | 86.49% | 90.1% | 100% | 94.29% | 83.33% | 91.67% | 100% | 87 |
| 123273 | RS Umum Daerah Pandega Pangandaran | 12 | 2021 | - | 47.51% | 58% | 86.48% | 91.58% | 48.31% | 1.2% | 83.57% | 97.25% | 80.39% | 50.59% | 83.05% | 100% | 78.17 |
| 123274 | RS Karisma Cimareme | 12 | 2021 | - | 77.5% | 79% | 100% | 36.67% | 88.89% | 3.96% | 38.98% | 100% | 87.15% | 94.39% | 100% | 100% | 90 |
| 123275 | RS Umum dr. Abdul Radjak Cibitung | 12 | 2021 | - | 92.5% | 99% | 90% | 64% | 90% | 5.17% | 90% | 89% | 88.89% | 86% | 90% | 90% | 90 |
| 123276 | RS Hermina Metland Cibitung | 12 | 2021 | - | 94.64% | 99% | 100% | 0% | 100% | 0% | 91.67% | 100% | 100% | 100% | 100% | 100% | 97.44 |
| 123277 | RS EMC Cikarang | 12 | 2021 | - | 87.16% | 100% | 100% | 0% | 95.08% | 1.35% | 81.94% | 100% | 100% | 75% | 100% | 100% | 93 |
| 123278 | RS Umum Bunda Mulia | 12 | 2021 | - | 98.71% | 99% | 100% | 100% | 100% | 0% | 94.19% | 100% | 100% | 0% | 100% | 100% | 100 |
| 123279 | RS Umum Tiara | 12 | 2021 | - | 66.67% | 91% | 91.25% | 50% | 90% | 0.77% | 82% | 92.31% | 99.35% | 92.86% | 74.29% | 90% | 51 |
| 123280 | RS Umum Amanda | 12 | 2021 | - | 94.8% | 100% | 100% | 88.89% | 30.66% | 0% | 100% | 100% | 100% | 65% | 100% | 100% | 83 |
| 123281 | RS Umum Izza | 12 | 2021 | - | 95.39% | 83% | 100% | 0% | 0% | 0% | 56.76% | 0% | 98.02% | 0% | 100% | 100% | 78 |
| 123282 | RS Umum Hermina Galaxy | 12 | 2021 | - | 85.17% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 99.21% | 83.33% | 97.77% | 100% | 98.7 |
| 123283 | RS Umum Karya Medika II | 12 | 2021 | - | 81.68% | 100% | 100% | 100% | 100% | 6.15% | 100% | 100% | 86.18% | 100% | 100% | 100% | 81 |
| 123284 | RS Umum Medirossa Cikarang | 12 | 2021 | - | 79% | 100% | 96% | 50% | 23.33% | 2% | 81.82% | 100% | 68% | 0% | 100% | 0% | 98.6 |
| 123285 | RS Umum Daerah Kab.Bekasi | 12 | 2021 | - | 0% | 0% | 70% | 0% | 99.74% | 0% | 72.11% | 100% | 0% | 0% | 67.89% | 100% | 81.1 |
| 123286 | RS Umum Ananda | 12 | 2021 | - | 89% | 100% | 98.53% | 93.48% | 78.79% | 11.54% | 56.45% | 91.67% | 88.89% | 100% | 100% | 100% | 96.5 |
| 123287 | RS Umum Sentra Medika | 12 | 2021 | - | 98.5% | 96% | 100% | 100% | 18.69% | 0% | 72.86% | 100% | 100% | 83.01% | 100% | 100% | 100 |
| 123288 | Siloam Hospitals Lippo Cikarang | 12 | 2021 | - | 85.39% | 0% | 97.53% | 87.5% | 77.73% | 4.29% | 66.18% | 100% | 92.98% | 86.21% | 98.6% | 100% | 99 |
| 123289 | RS Permata Keluarga Karawang | 12 | 2021 | - | 94% | 100% | 100% | 100% | 90.45% | 0% | 95.59% | 100% | 86.33% | 75% | 100% | 0% | 90 |
| 123290 | RS Umum Amanda Mitra Keluarga | 12 | 2021 | - | 83.99% | 98% | 99.13% | 100% | 6.67% | 0% | 100% | 100% | 99.98% | 0% | 100% | 100% | 80 |
| 123291 | RS Umum Puri Asih | 12 | 2021 | - | 90% | 62% | 97.37% | 0% | 47.48% | 0% | 100% | 100% | 91.68% | 0% | 78.06% | 100% | 95 |
| 123292 | RS Umum Fikri Medika | 12 | 2021 | - | 95.29% | 97% | 92.64% | 100% | 78.47% | 0% | 39.61% | 100% | 76.56% | 0% | 46.17% | 100% | 81.74 |
| 123293 | RS Umum Harapan Mulia | 12 | 2021 | - | 67.69% | 74% | 99.27% | 100% | 86.65% | 3.45% | 72.22% | 100% | 71.06% | 70.59% | 97.26% | 77.27% | 84 |
| 123294 | RS Umum Daerah Cilincing | 12 | 2021 | - | 91.19% | 100% | 100% | 100% | 100% | 0% | 80.13% | 100% | 99.98% | 100% | 100% | 100% | 85 |
| 123295 | RS Umum Daerah Pademangan | 12 | 2021 | - | 76.96% | 93% | 90.48% | 0% | 88.4% | 0% | 59% | 100% | 85.63% | 52% | 83.33% | 100% | 92 |
| 123296 | RS Umum Daerah Tugu Koja | 12 | 2021 | - | 98.67% | 96% | 100% | 100% | 80.5% | 4.6% | 97.81% | 100% | 99.01% | 100% | 100% | 100% | 87.9 |
| 123297 | RS Umum Duta Indah | 12 | 2021 | - | 85.77% | 100% | 85.11% | 100% | 92.31% | 10.61% | 78.94% | 31.58% | 61.97% | 0% | 86.16% | 100% | 85.2 |
| 123298 | RS Umum Pekerja | 12 | 2021 | - | 86% | 100% | 100% | 90.48% | 86.33% | 4.1% | 77.78% | 100% | 100% | 94% | 100% | 100% | 84 |
| 123299 | RS Ibu dan Anak Grand Family | 12 | 2021 | - | 77.28% | 89% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 97.44% | 97.22% | 91.12 |
| 123300 | RS Umum Firdaus | 12 | 2021 | - | 78% | 90% | 78.5% | 80.65% | 98.28% | 0% | 98% | 100% | 100% | 75% | 71.11% | 100% | 82.5 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.