Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 123151 | RS EMC Tangerang | 6 | 2022 | 91.69% | 97% | 98.74% | 0% | 83.44% | 4.97% | 84.99% | 100% | 94.25% | 86.96% | 100% | 100% | 85 |
| 123152 | RS Fatimah | 6 | 2022 | 100% | 100% | 100% | 100% | 100% | 1.82% | 86.85% | 100% | 94.64% | 86.67% | 100% | 100% | 0 |
| 123153 | RS Siloam Hospitals Lippo Village | 6 | 2022 | 89.72% | 82% | 100% | 0% | 57.4% | 8.5% | 75.61% | 99.38% | 99.74% | 82.5% | 100% | 96.64% | 97 |
| 123154 | RS Aqidah | 6 | 2022 | 95.18% | 100% | 100% | 88.89% | 96.75% | 3.12% | 96.42% | 100% | 96.04% | 95.33% | 100% | 100% | 0 |
| 123155 | Brawijaya Hospital Tangerang | 6 | 2022 | 86.67% | 93% | 97.14% | 100% | 70.52% | 9.13% | 83.14% | 100% | 100% | 41.25% | 85% | 85.71% | 78.77 |
| 123156 | RS Siloam Hospitals Kelapa Dua | 6 | 2022 | 92.67% | 97% | 100% | 0% | 32.14% | 3.92% | 81.25% | 100% | 100% | 100% | 100% | 100% | 0 |
| 123157 | RS Mulya | 6 | 2022 | 100% | 99% | 100% | 0% | 96.71% | 17.42% | 100% | 98.21% | 100% | 90% | 100% | 0% | 99.5 |
| 123158 | RS Hermina Periuk Tangerang | 6 | 2022 | 96% | 100% | 100% | 85.71% | 100% | 1.1% | 100% | 100% | 100% | 100% | 100% | 100% | 98.79 |
| 123159 | RS Umum Daerah Kota Tangerang | 6 | 2022 | 79% | 100% | 96.15% | 0% | 68.57% | 6.63% | 99.59% | 100% | 100% | 50% | 100% | 100% | 92.67 |
| 123160 | RS Murni Teguh Ciledug | 6 | 2022 | 97% | 100% | 100% | 100% | 100% | 0% | 85.33% | 100% | 91.92% | 66.19% | 76.19% | 100% | 0 |
| 123161 | RS Umum Primaya Pasar Kemis | 6 | 2022 | 87.94% | 90% | 98.67% | 0% | 95% | 8.2% | 88.12% | 100% | 100% | 100% | 94.64% | 100% | 0 |
| 123162 | RS Karang Tengah Medika | 6 | 2022 | 73.85% | 97% | 100% | 100% | 90.62% | 0% | 100% | 100% | 94.64% | 80% | 100% | 100% | 0 |
| 123163 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 6 | 2022 | 91.5% | 100% | 100% | 66.67% | 91.81% | 2.5% | 88% | 100% | 82.51% | 88% | 100% | 100% | 0 |
| 123164 | RS Umum Ibunda | 6 | 2022 | 87.58% | 96% | 100% | 0% | 94.6% | 0% | 98.49% | 100% | 88.22% | 80.88% | 100% | 100% | 0 |
| 123165 | RS Hermina Ciruas | 6 | 2022 | 93.04% | 96% | 100% | 86.96% | 79.23% | 0.39% | 82.98% | 100% | 100% | 82.61% | 100% | 100% | 99.58 |
| 123166 | RS Melati | 6 | 2022 | 99.29% | 100% | 100% | 100% | 53.49% | 0% | 40% | 100% | 100% | 80% | 100% | 100% | 86.78 |
| 123167 | RS Umum Daerah dr. Drajat Prawiranegara | 6 | 2022 | 83.31% | 98% | 100% | 100% | 71.38% | 6.14% | 98.61% | 100% | 98.75% | 89.47% | 100% | 100% | 84 |
| 123168 | RS Ibu dan Anak Pratiwi | 6 | 2022 | 82% | 100% | 100% | 100% | 100% | 0% | 92.21% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 123169 | RS Sari Asih Sangiang | 6 | 2022 | 87% | 96% | 100% | 89.58% | 83.78% | 3.73% | 85.33% | 100% | 84.21% | 84.54% | 100% | 86.32% | 0 |
| 123170 | RS Tk. IV Kencana Serang | 6 | 2022 | 88% | 81% | 100% | 76% | 96% | 0% | 96% | 100% | 99% | 78% | 100% | 99% | 0 |
| 123171 | RS Sari Asih Serang | 6 | 2022 | 89.14% | 96% | 100% | 100% | 74.5% | 2.91% | 20.01% | 100% | 100% | 82.64% | 100% | 93.03% | 0 |
| 123172 | RS Permata Pamulang | 6 | 2022 | 91.5% | 88% | 100% | 0% | 52% | 2.27% | 78% | 78.85% | 84% | 86.67% | 100% | 100% | 87.1 |
| 123173 | RS Umum Daerah Kota Mataram | 6 | 2022 | 83% | 88% | 100% | 96.63% | 99.67% | 0% | 99.46% | 100% | 98.34% | 100% | 100% | 100% | 0 |
| 123174 | RS Umum Siloam Bali | 6 | 2022 | 88.5% | 97% | 100% | 0% | 58.38% | 12.63% | 79.8% | 100% | 100% | 100% | 91.67% | 76.32% | 0 |
| 123175 | RS Risa Sentra Medika | 6 | 2022 | 93.77% | 84% | 99.35% | 0% | 87% | 0% | 86.97% | 100% | 98.66% | 57.55% | 99.35% | 100% | 0 |
| 123176 | RS Bhayangkara Mataram | 6 | 2022 | 95% | 93% | 98% | 100% | 89.74% | 0% | 89.74% | 95.83% | 93.83% | 87.02% | 96.62% | 100% | 86 |
| 123177 | RS Universitas Udayana | 6 | 2022 | 98.5% | 100% | 100% | 100% | 97.75% | 0% | 25.82% | 100% | 100% | 0% | 100% | 0% | 0 |
| 123178 | RS Umum Murni Teguh Tuban Bali | 6 | 2022 | 94.8% | 100% | 100% | 100% | 100% | 0% | 68.5% | 80% | 100% | 0% | 100% | 100% | 0 |
| 123179 | RS Jiwa Mutiara Sukma | 6 | 2022 | 80.3% | 88% | 100% | 0% | 17.14% | 0% | 47.8% | 100% | 93.1% | 94.87% | 100% | 100% | 0 |
| 123180 | RS Umum Daerah Sanjiwani Gianyar | 6 | 2022 | 85% | 100% | 100% | 100% | 59.28% | 0.48% | 85.03% | 100% | 100% | 88.89% | 100% | 100% | 89.24 |
| 123181 | RS Umum Khatolik Saint Antonius Ampenan | 6 | 2022 | 72.57% | 74% | 90.79% | % | 54.17% | 0% | 72.73% | 100% | 100% | 66.67% | 92.86% | 100% | 0 |
| 123182 | RS Umum Premagana | 6 | 2022 | 83.17% | 98% | 100% | 88.89% | 89.04% | 0% | 82.77% | 100% | 94.49% | 87.5% | 100% | 100% | 85 |
| 123183 | RS Umum Bunda | 6 | 2022 | 93.6% | 100% | 93.58% | 100% | 98.78% | 0% | 98.93% | 0% | 86.61% | 77.78% | 0% | 0% | 96.57 |
| 123184 | RS Umum Ganesha | 6 | 2022 | 85.39% | 100% | 100% | 100% | 96.4% | 0% | 92.94% | 100% | 95.33% | 86.67% | 100% | 100% | 93.16 |
| 123185 | RS Angkatan Darat REM Wira Bhakti Mataram | 6 | 2022 | 79.25% | 86% | 95.48% | 100% | 84.38% | 2.3% | 80% | 100% | 90.59% | 85.14% | 94.8% | 85% | 0 |
| 123186 | RS Umum Ari Canti | 6 | 2022 | 89.5% | 90% | 100% | 100% | 85.15% | 0.53% | 83.11% | 100% | 98.47% | 86.36% | 100% | 100% | 85 |
| 123187 | RS Umum Famili Husada | 6 | 2022 | 86% | 100% | 100% | 40% | 0% | 0% | 78.47% | 100% | 0% | 86.67% | 100% | 0% | 0 |
| 123188 | RS Umum Daerah Provinsi NTB | 6 | 2022 | 90.35% | 97% | 100% | 64.29% | 80% | 1.02% | 96.67% | 93.87% | 95% | 81.52% | 98.22% | 100% | 0 |
| 123189 | RS Surya Medika PKU Muhammadiyah Sumbawa | 6 | 2022 | 74.39% | 94% | 99.02% | 0% | 100% | 0% | 95.71% | 100% | 87.42% | 74.13% | 100% | 100% | 90 |
| 123190 | RS Umum Kasih Ibu Saba | 6 | 2022 | 85% | 100% | 100% | 100% | 100% | 1.43% | 90.91% | 100% | 100% | 100% | 100% | 100% | 0 |
| 123191 | RS Umum Payangan | 6 | 2022 | 98.06% | 100% | 99.66% | 0% | 61.98% | 0% | 100% | 100% | 80.22% | 0% | 100% | 100% | 84.32 |
| 123192 | RS Umum Daerah Asy-Syifa Sumbawa Barat | 6 | 2022 | 0% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 99.43% | 100% | 100% | 100% | 0 |
| 123193 | RS Umum Daerah Klungkung | 6 | 2022 | 100% | 100% | 100% | 100% | 95.99% | 0% | 97.82% | 100% | 100% | 100% | 100% | 100% | 87.53 |
| 123194 | RS Islam Siti Hajar | 6 | 2022 | 73.5% | 81% | 92.25% | 0% | 94.96% | 0% | 74.13% | 100% | 84.9% | 81.09% | 100% | 100% | 0 |
| 123195 | RS Umum Waikabubak | 6 | 2022 | 83.51% | 92% | 98.15% | 100% | 94.14% | 2.44% | 100% | 90.79% | 97.04% | 71.01% | 79.79% | 0% | 0 |
| 123196 | RS Umum Balimed Negara | 6 | 2022 | 86.5% | 95% | 100% | 84% | 84% | 0% | 97.5% | 96.67% | 90.62% | 80% | 95% | 100% | 0 |
| 123197 | RS Umum Daerah Tabanan | 6 | 2022 | 100% | 100% | 100% | 0% | 99.7% | 2.06% | 99.17% | 100% | 97.59% | 95.97% | 100% | 0% | 91.22 |
| 123198 | RS Kristen Lende Moripa | 6 | 2022 | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 123199 | RS Umum Bhakti Rahayu Tabanan | 6 | 2022 | 88.5% | 99% | 83.33% | 100% | 62.6% | 0% | 42.96% | 100% | 99.33% | 0% | 96.72% | 100% | 99 |
| 123200 | RS Umum Wisma Prashanti | 6 | 2022 | 80% | 90% | 92.55% | 0% | 100% | 0% | 67.02% | 100% | 99.93% | 36.36% | 86.44% | 100% | 81 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.