Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 123101 | RS Umum Charitas Hospital Palembang | 12 | 2021 | - | 79.56% | 100% | 99.95% | 2.94% | 60.26% | 0% | 68.19% | 100% | 74.14% | 0% | 100% | 100% | 76.95 |
| 123102 | RS Umum Pusri Palembang | 12 | 2021 | - | 96.25% | 100% | 100% | 44.44% | 98.29% | 0.62% | 37.66% | 100% | 93.44% | 100% | 100% | 100% | 84 |
| 123103 | RSUP Dr. M. Djamil | 12 | 2021 | - | 94.09% | 99% | 100% | 100% | 91.06% | 9.4% | 83.54% | 94.26% | 99.15% | 100% | 100% | 100% | 86.18 |
| 123104 | Charitas Hospital Belitang | 12 | 2021 | - | 99.5% | 100% | 100% | 100% | 100% | 1.04% | 88.12% | 100% | 99.58% | 80% | 100% | 100% | 94.75 |
| 123105 | RS Umum Islam Ibnu Sina | 12 | 2021 | - | 92.68% | 100% | 54.15% | 50% | 46.41% | 0% | 48.26% | 100% | 89.63% | 20.54% | 100% | 100% | 80.63 |
| 123106 | RS Umum Aisyiyah Padang | 12 | 2021 | - | 97% | 100% | 100% | 0% | 75% | 8.89% | 49% | 100% | 92% | 75% | 96% | 77% | 82.5 |
| 123107 | RS Medika Insani | 12 | 2021 | - | 99% | 100% | 100% | 100% | 89.17% | 0% | 98.02% | 100% | 93.33% | 90.91% | 100% | 100% | 99 |
| 123108 | RS Umum Daerah Muara Dua | 12 | 2021 | - | 84.13% | 36% | 100% | 100% | 8.83% | 0% | 87.2% | 100% | 100% | 0% | 100% | 0% | 81.15 |
| 123109 | RS Bhayangkara Padang | 12 | 2021 | - | 96.04% | 100% | 100% | 100% | 97.53% | 0% | 74.55% | 100% | 100% | 100% | 100% | 100% | 81.7 |
| 123110 | RS Hermina OPI Jakabaring | 12 | 2021 | - | 85% | 100% | 100% | 100% | 83.33% | 0% | 100% | 100% | 100% | 85.39% | 100% | 100% | 100 |
| 123111 | RS Umum Daerah Sekayu | 12 | 2021 | - | 84.44% | 84% | 98.57% | 100% | 92.35% | 0.62% | 98.23% | 100% | 100% | 57.45% | 98.23% | 100% | 100 |
| 123112 | RS Umum Daerah Lahat | 12 | 2021 | - | 100% | 100% | 100% | 88.89% | 97.51% | 100% | 100% | 89.93% | 100% | 100% | 100% | 0% | 90 |
| 123113 | RS Umum Semen Padang Hospital | 12 | 2021 | - | 93.1% | 100% | 100% | 0% | 0% | 8.93% | 21.17% | 100% | 85.49% | 83.71% | 100% | 100% | 85 |
| 123114 | RS Umum Melati | 12 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 123115 | RS Umum Bunda Padang | 12 | 2021 | - | 100% | 100% | 100% | 100% | 70% | 12.19% | 34.28% | 100% | 87.7% | 91.15% | 100% | 100% | 91 |
| 123116 | RS Islam At-Taqwa Gumawang | 12 | 2021 | - | 87% | 96% | 79% | 100% | 62% | 0% | 82% | 100% | 89% | 0% | 100% | 100% | 87 |
| 123117 | RS Gading Medika | 12 | 2021 | - | 100% | 100% | 100% | 100% | 78.72% | 2% | 79.55% | 100% | 89.66% | 83.33% | 100% | 100% | 46 |
| 123118 | RS Umum Daerah Harapan dan Doa | 12 | 2021 | - | 99% | 98% | 94.94% | 0% | 79.04% | 1.28% | 94.66% | 82.35% | 88.63% | 98.02% | 98.74% | 96.84% | 80.29 |
| 123119 | RS Umum Daerah Mukomuko | 12 | 2021 | - | 86.96% | 97% | 93.74% | 100% | 89.67% | 2.33% | 93.21% | 86.11% | 94.87% | 100% | 100% | 0% | 78 |
| 123120 | RS Umum Bidadari | 12 | 2021 | - | 92.58% | 100% | 100% | 88.89% | 89.67% | 4.21% | 94.04% | 100% | 98.69% | 87.5% | 100% | 100% | 92.3 |
| 123121 | RS Umum Daerah Hasanuddin Damrah Manna | 12 | 2021 | - | 85.5% | 100% | 100% | 83.33% | 90% | 2.78% | 94.74% | 100% | 90% | 86% | 100% | 80% | 80.22 |
| 123122 | RS Ibu dan Anak Dwi Sari | 12 | 2021 | - | 80.64% | 87% | 100% | 100% | 88.48% | 0% | 95.71% | 100% | 100% | 84.03% | 100% | 100% | 94.8 |
| 123123 | RS AR Bunda Kota Prabumulih | 12 | 2021 | - | 82.58% | 96% | 95.84% | 100% | 95.77% | 1.16% | 87.17% | 100% | 70.97% | 61.94% | 97.83% | 88.89% | 91 |
| 123124 | RS Pertamina Kota Prabumulih | 12 | 2021 | - | 97.24% | 96% | 100% | 100% | 100% | 0% | 80% | 100% | 99.95% | 100% | 100% | 100% | 82.3 |
| 123125 | RS Islam Siti Khadijah | 12 | 2021 | - | 95.42% | 0% | 100% | 0% | 100% | 0% | 97.59% | 100% | 100% | 100% | 100% | 0% | 92.61 |
| 123126 | RS Umum Daerah Lubuk Basung | 12 | 2021 | - | 95% | 100% | 100% | 42.86% | 86.02% | 5.36% | 90.61% | 100% | 81.98% | 71.43% | 93.33% | 90% | 86 |
| 123127 | RS Umum Ar-Rasyid Palembang | 12 | 2021 | - | 95.16% | 100% | 100% | 40% | 55.37% | 100% | 83.57% | 60% | 96.62% | 0% | 100% | 100% | 97.5 |
| 123128 | RS Siloam Sriwijaya Palembang | 12 | 2021 | - | 96.81% | 77% | 99.22% | 96.55% | 0% | 24.73% | 65.31% | 92.11% | 100% | 69.57% | 95.73% | 99.94% | 99.8 |
| 123129 | RS Pelabuhan Palembang | 12 | 2021 | - | 97.14% | 100% | 100% | 100% | 100% | 0% | 74.12% | 100% | 99.98% | 91.27% | 100% | 100% | 80.63 |
| 123130 | RS Hermina Palembang | 12 | 2021 | - | 95.24% | 100% | 100% | 100% | 83.33% | 0.55% | 93.24% | 100% | 100% | 97.35% | 100% | 100% | 98 |
| 123131 | RS Umum Islam Ibnu Sina | 12 | 2021 | - | 90% | 90% | 100% | 10% | 100% | 4.44% | 62.5% | 100% | 88.5% | 98% | 100% | 100% | 94.5 |
| 123132 | RS Umum Myria Palembang | 12 | 2021 | - | 96.14% | 97% | 100% | 0% | 0% | 5.73% | 77.21% | 100% | 98.77% | 88.48% | 100% | 100% | 0 |
| 123133 | RS Umum Daerah Pasaman Barat | 12 | 2021 | - | 86.96% | 86% | 97.79% | 100% | 6.91% | 0.98% | 100% | 100% | 70.23% | 0% | 87.5% | 0% | 0 |
| 123134 | RS Umum Bunda Palembang | 12 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 81.08 |
| 123135 | RS Umum Daerah Gandus Palembang | 12 | 2021 | - | 74.15% | 100% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 85.98 |
| 123136 | RS. Universitas Andalas | 12 | 2021 | - | 88% | 100% | 100% | 100% | 81.25% | 0% | 93.1% | 100% | 91.97% | 100% | 100% | 100% | 88 |
| 123137 | RS Umum Pekanbaru Medical Center | 12 | 2021 | - | 81% | 94% | 60.66% | 100% | 97.93% | 0% | 61.56% | 100% | 89.88% | 0% | 2.33% | 100% | 79.86 |
| 123138 | RS Umum Awal Bros Pekanbaru | 12 | 2021 | - | 97.7% | 100% | 100% | 100% | 54.57% | 21.21% | 83.77% | 100% | 93.78% | 0% | 100% | 100% | 0 |
| 123139 | RS Prof. Dr. Tabrani | 12 | 2021 | - | 74.78% | 83% | 100% | 0% | 15.56% | 0% | 88.53% | 100% | 88.46% | 0% | 0% | 100% | 0 |
| 123140 | RS Umum Syafira | 12 | 2021 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 100% | 0% | 80% | 0% | 0% | 0 |
| 123141 | RS Santa Maria Pekanbaru | 12 | 2021 | - | 90.19% | 100% | 100% | 0% | 94.75% | 0% | 0% | 0% | 100% | 100% | 100% | 100% | 98.3 |
| 123142 | RS Ibu dan Anak Restu Ibu | 12 | 2021 | - | 92.5% | 100% | 100% | 83.13% | 92.12% | 14.29% | 75.37% | 100% | 100% | 87.5% | 96.41% | 100% | 81.36 |
| 123143 | RS Umum Daerah Arifin Achmad | 12 | 2021 | - | 97.83% | 96% | 98.13% | 100% | 64.13% | 0% | 75.94% | 100% | 83.73% | 0% | 95% | 64.29% | 84 |
| 123144 | RS Umum Daerah H. Abdurrahman Sayoeti | 12 | 2021 | - | 96% | 97% | 99.75% | 0% | 100% | 0% | 100% | 100% | 95.51% | 0% | 100% | 0% | 79.6 |
| 123145 | RS Umum Surya Insani | 12 | 2021 | - | 75% | 100% | 100% | 87.5% | 76% | 4.62% | 95% | 100% | 83.33% | 50% | 100% | 100% | 80 |
| 123146 | RS Umum Daerah Bangkinang | 12 | 2021 | - | 16.5% | 0% | 100% | 100% | 59.16% | 0% | 99.12% | 100% | 92.1% | 100% | 100% | 100% | 84 |
| 123147 | RS Ibu dan Anak Milano | 12 | 2021 | - | 76.5% | 100% | 100% | 33.33% | 88.1% | 3.62% | 100% | 100% | 87.94% | 0% | 100% | 0% | 76.84 |
| 123148 | RS Ibu dan Anak Annisa Payakumbuh | 12 | 2021 | - | 100% | 100% | 100% | 97.22% | 100% | 1.67% | 90% | 90% | 100% | 100% | 100% | 100% | 0 |
| 123149 | RS Umum Daerah Dr. Adnaan WD | 12 | 2021 | - | 83.09% | 85% | 100% | 40% | 63.25% | 5% | 100% | 50% | 100% | 40% | 100% | 100% | 82 |
| 123150 | RS Otak DR. Drs. M. Hatta Bukittinggi | 12 | 2021 | - | 91% | 97% | 0% | 0% | 0% | 0% | 99.39% | 0% | 0% | 0% | 0% | 100% | 90.23 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.