Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 123401 | RS Umum Kartika Kasih | 12 | 2021 | - | 83% | 95% | 98.77% | 100% | 82.79% | 0% | 80.33% | 100% | 100% | 0% | 96.63% | 0% | 69.23 |
| 123402 | RS Umum Vania | 12 | 2021 | - | 88.38% | 100% | 100% | 100% | 98.24% | 0% | 49.51% | 100% | 99.98% | 0% | 99.5% | 0% | 96.75 |
| 123403 | RS Ibu dan Anak Pasutri | 12 | 2021 | - | 94% | 100% | 100% | 100% | 98.5% | 0% | 99% | 100% | 100% | 98.5% | 100% | 0% | 100 |
| 123404 | RS Umum Melania | 12 | 2021 | - | 81% | 97% | 100% | 100% | 80% | 0% | 100% | 100% | 100% | 80% | 100% | 100% | 78 |
| 123405 | RS Umum Hermina Bogor | 12 | 2021 | - | 95% | 100% | 100% | 100% | 90% | 0% | 97.07% | 100% | 100% | 86.67% | 100% | 100% | 100 |
| 123406 | RS Umum Daerah Kota Bogor | 12 | 2021 | - | 74.36% | 94% | 90.23% | 100% | 99.84% | 0% | 78.95% | 50.68% | 94.82% | 60% | 91.25% | 100% | 91.15 |
| 123407 | RS Umum Azra | 12 | 2021 | - | 94.15% | 100% | 100% | 0% | 83.38% | 0% | 73.4% | 100% | 100% | 100% | 100% | 100% | 77.15 |
| 123408 | RS Umum Santo Yusup | 12 | 2021 | - | 64.32% | 77% | 85.98% | 0% | 87% | 0% | 56.86% | 98.74% | 97.74% | 66.67% | 93.83% | 100% | 89.22 |
| 123409 | RS Umum Permata Depok | 12 | 2021 | - | 82.5% | 100% | 100% | 100% | 100% | 0% | 46% | 100% | 85.66% | 100% | 100% | 100% | 95 |
| 123410 | RS Jantung Diagram | 12 | 2021 | - | 88.91% | 94% | 98.46% | 0% | 100% | 0% | 100% | 98.04% | 100% | 100% | 100% | 100% | 99 |
| 123411 | RS Umum Hasanah Graha Afiah | 12 | 2021 | - | 97.34% | 90% | 100% | 100% | 74.46% | 0% | 74.27% | 100% | 97.64% | 100% | 100% | 100% | 76 |
| 123412 | RS Umum Simpangan Depok | 12 | 2021 | - | 94% | 96% | 100% | 100% | 15.15% | 0% | 100% | 100% | 58.16% | 56.25% | 100% | 100% | 79 |
| 123413 | RS Umum Bhayangkara Brimob | 12 | 2021 | - | 91.43% | 100% | 100% | 100% | 50% | 2.38% | 60% | 100% | 86.84% | 60% | 100% | 100% | 89.68 |
| 123414 | RS Umum Sentra Medika | 12 | 2021 | - | 98% | 95% | 99.73% | 100% | 94.81% | 13.41% | 42.07% | 100% | 92.51% | 84.21% | 100% | 95.33% | 84.01 |
| 123415 | RS Siloam Bekasi Sepanjang Jaya | 12 | 2021 | - | 92.47% | 100% | 100% | 0% | 91.84% | 4.4% | 77.94% | 100% | 80.91% | 87.18% | 96.67% | 100% | 98 |
| 123416 | RS Umum Anna | 12 | 2021 | - | 99.5% | 99% | 73.33% | 0% | 75.88% | 0% | 40.48% | 39.24% | 95.89% | 0% | 79.34% | 100% | 90 |
| 123417 | RS Umum Hermina Bekasi | 12 | 2021 | - | 88.5% | 100% | 100% | 100% | 100% | 0.19% | 90% | 100% | 100% | 93.55% | 91.67% | 100% | 98.87 |
| 123418 | RS Siloam Bekasi Timur | 12 | 2021 | - | 93.26% | 92% | 97.59% | 75% | 90.12% | 15.57% | 94.74% | 99.07% | 100% | 50% | 96.43% | 100% | 96 |
| 123419 | RS Umum As-Shofwan | 12 | 2021 | - | 96.5% | 93% | 98% | 0% | 100% | 0% | 100% | 100% | 100% | 95% | 100% | 70% | 76.54 |
| 123420 | RS Ibu dan Anak Melinda | 12 | 2021 | - | 100% | 0% | 100% | 100% | 96.81% | 0% | 100% | 100% | 99.9% | 0% | 100% | 0% | 36 |
| 123421 | RS Umum Daerah dr. Chasbullah Abdulmadjid | 12 | 2021 | - | 25% | 50% | 60% | 60% | 60% | 50% | 90% | 100% | 85% | 86% | 96% | 96% | 100 |
| 123422 | RS Jantung Hasna Medika | 12 | 2021 | - | 95.48% | 95% | 100% | 0% | 0.7% | 0% | 77.73% | 96.05% | 89.9% | 100% | 100% | 88.11% | 80 |
| 123423 | RS Umum Sumber Hurip | 12 | 2021 | - | 62.01% | 91% | 100% | 0% | 21.71% | 15% | 100% | 100% | 99.69% | 94.37% | 100% | 100% | 80.23 |
| 123424 | RS Umum Sumber Kasih | 12 | 2021 | - | 94.17% | 92% | 100% | 100% | 98.98% | 0% | 75.65% | 100% | 99.94% | 84.85% | 98.73% | 100% | 96.8 |
| 123425 | RS Umum Putera Bahagia | 12 | 2021 | - | 90.12% | 93% | 100% | 14.29% | 63.28% | 3.17% | 75% | 96.77% | 99.67% | 100% | 100% | 100% | 96 |
| 123426 | RS Umum Pelabuhan Cirebon | 12 | 2021 | - | 92.08% | 94% | 90% | 0% | 80.32% | 0% | 51.23% | 100% | 57.23% | 77.38% | 99.22% | 100% | 85 |
| 123427 | RS Umum Tk. III Ciremai | 12 | 2021 | - | 93.07% | 97% | 100% | 100% | 100% | 0% | 61.7% | 100% | 98.58% | 100% | 100% | 100% | 100 |
| 123428 | RS Umum Daerah Gunung Jati | 12 | 2021 | - | 94.55% | 98% | 97.59% | 100% | 10.96% | 1.6% | 94.33% | 96.97% | 67.38% | 93.07% | 99.25% | 83.33% | 96.37 |
| 123429 | RS Umum Santosa Hospital Bandung Kopo | 12 | 2021 | - | 91% | 100% | 99.58% | 0% | 71.68% | 0% | 62.81% | 92.39% | 85.24% | 0% | 100% | 100% | 96.86 |
| 123430 | RS Khusus Gigi dan Mulut Kota Bandung | 12 | 2021 | - | 96% | 100% | 100% | 0% | 58.67% | 0% | 48.33% | 0% | 100% | 100% | 100% | 0% | 85.1 |
| 123431 | RS Umum Hermina Pasteur | 12 | 2021 | - | 88.45% | 95% | 100% | 100% | 90% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 95.87 |
| 123432 | RS Siloam Sentosa | 12 | 2021 | - | 97.67% | 96% | 94.74% | 100% | 58.93% | 18.62% | 64.36% | 100% | 88.75% | 82.05% | 99.52% | 100% | 98 |
| 123433 | RS Umum Daerah Kembangan | 12 | 2021 | - | 92.75% | 100% | 100% | 100% | 95.16% | 3.85% | 86.9% | 100% | 91.8% | 100% | 100% | 0% | 0 |
| 123434 | RS Ibu dan Anak St. Yusuf | 12 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 0% | 84.91% | 100% | 92.66% | 0% | 100% | 0% | 96 |
| 123435 | RS Umum Cinta Kasih Tzu Chi | 12 | 2021 | - | 82% | 94% | 99.75% | 89.29% | 73.15% | 1.77% | 99.75% | 97.59% | 74.79% | 99.17% | 100% | 100% | 89.95 |
| 123436 | RS Umum Hermina Daan Mogot | 12 | 2021 | - | 93.87% | 98% | 100% | 100% | 91.67% | 3.88% | 85.83% | 100% | 100% | 75% | 100% | 100% | 97.08 |
| 123437 | RS Umum Daerah Cengkareng | 12 | 2021 | - | 87.54% | 87% | 100% | 0% | 72.57% | 27.27% | 80.44% | 99.54% | 95.26% | 93.94% | 100% | 100% | 84.13 |
| 123438 | RS Kanker Dharmais | 12 | 2021 | - | 99.3% | 100% | 100% | 0% | 70.6% | 0% | 91.82% | 0% | 99.5% | 93.87% | 98.44% | 100% | 90 |
| 123439 | RS Jiwa Dr. Soeharto Heerdjan | 12 | 2021 | - | 95.5% | 96% | 100% | 0% | 75.28% | 0% | 82.4% | 94.12% | 99.2% | 84.97% | 100% | 100% | 85.62 |
| 123440 | RS Umum Pelni Petamburan | 12 | 2021 | - | 100% | 100% | 100% | 76.67% | 100% | 0.26% | 92% | 100% | 97.86% | 96.3% | 100% | 100% | 94.03 |
| 123441 | RS Umum Sumber Waras | 12 | 2021 | - | 89.75% | 71% | 95.93% | 0% | 19.07% | 3.15% | 80.82% | 99.27% | 99.59% | 0% | 100% | 100% | 82.87 |
| 123442 | RS Umum Daerah Tanah Abang | 12 | 2021 | - | 93.75% | 95% | 100% | 0% | 100% | 0% | 88.46% | 100% | 88.41% | 100% | 100% | 0% | 99 |
| 123443 | RS Umum Daerah Johar Baru | 12 | 2021 | - | 92.5% | 95% | 100% | 0% | 68.67% | 0% | 58.09% | 100% | 85.04% | 0% | 89.47% | 100% | 93 |
| 123444 | RS Umum Daerah Cempaka Putih | 12 | 2021 | - | 85.71% | 94% | 100% | 0% | 100% | 0% | 80.46% | 100% | 75.78% | 90% | 100% | 100% | 97.86 |
| 123445 | RS Umum Daerah Kalideres | 12 | 2021 | - | 94.12% | 100% | 100% | 0% | 98.84% | 0% | 88.89% | 100% | 99.48% | 0% | 81.82% | 100% | 89.25 |
| 123446 | RS Umum Daerah Kemayoran | 12 | 2021 | - | 89.29% | 90% | 100% | 0% | 99.38% | 0% | 100% | 100% | 97.36% | 100% | 95.65% | 100% | 99 |
| 123447 | RS Umum Permata Cirebon | 12 | 2021 | - | 96.18% | 96% | 100% | 80% | 59.79% | 99.5% | 59.73% | 100% | 99.88% | 100% | 100% | 100% | 86 |
| 123448 | RS Umum Daerah Tarakan | 12 | 2021 | - | 87.52% | 100% | 99.46% | 0% | 83.76% | 0% | 80.86% | 49.5% | 95.33% | 88.33% | 100% | 100% | 93.66 |
| 123449 | RS Menteng Mitra Afia | 12 | 2021 | - | 85.65% | 99% | 100% | 100% | 97.43% | 1.45% | 62.2% | 100% | 74.38% | 0% | 100% | 100% | 90 |
| 123450 | RS Umum Bunda Jakarta | 12 | 2021 | - | 90.04% | 94% | 97.55% | 80% | 59.06% | 2.17% | 90.71% | 100% | 95.95% | 70.45% | 100% | 100% | 84 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.