Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 123501 | RS Umum Citama | 6 | 2022 | 95% | 100% | 100% | 100% | 75.72% | 2.06% | 67.08% | 100% | 97.28% | 86.47% | 100% | 100% | 100 |
| 123502 | RS Umum TNI AU Lanud Sulaiman | 6 | 2022 | 90.1% | 100% | 100% | 0% | 87.24% | 0% | 92.41% | 0% | 92.65% | 0% | 100% | 100% | 0 |
| 123503 | RS Umum Daerah dr. Soekardjo | 6 | 2022 | 0% | 0% | 97.54% | 98.28% | 61.2% | 0.48% | 91.23% | 98.94% | 98.92% | 0% | 89.06% | 100% | 0 |
| 123504 | RS Paru Dr. M. Goenawan Partowidigdo | 6 | 2022 | 74.5% | 100% | 99.41% | 100% | 87.27% | 2.86% | 90.73% | 100% | 92.92% | 100% | 100% | 100% | 87.71 |
| 123505 | RS Umum Medika Permata Hijau | 6 | 2022 | 94.89% | 96% | 100% | 50% | 97.67% | 28.57% | 90.57% | 100% | 99.52% | 63.16% | 62.54% | 100% | 0 |
| 123506 | RS Umum Daerah Singaparna Medika Citrautama | 6 | 2022 | 86.04% | 91% | 99.2% | 10% | 66.88% | 31.53% | 89.12% | 99.68% | 99.59% | 90.06% | 98.62% | 16.67% | 0 |
| 123507 | RS Umum Daerah Pademangan | 6 | 2022 | 77.08% | 93% | 94.29% | 100% | 99.54% | 0% | 64.74% | 100% | 84.54% | 76.6% | 90.57% | 100% | 0 |
| 123508 | RS Umum Juliana | 6 | 2022 | 79% | 100% | 89.79% | 0% | 42.42% | 0% | 71.69% | 100% | 93.92% | 80% | 52.63% | 80.68% | 83 |
| 123509 | RS Ibu dan Anak Tumbuh Kembang | 6 | 2022 | 92.09% | 96% | 100% | 25% | 99.3% | 0% | 93.77% | 100% | 83.49% | 27.27% | 100% | 100% | 91 |
| 123510 | RS Ibu dan Anak Tambak | 6 | 2022 | 98.78% | 100% | 100% | 100% | 100% | 0% | 83.87% | 100% | 84.72% | 100% | 100% | 100% | 0 |
| 123511 | RS Umum Bunda Margonda | 6 | 2022 | 81.14% | 94% | 100% | 100% | 80.16% | 0% | 48.18% | 100% | 99.69% | 58.93% | 90.44% | 100% | 85.5 |
| 123512 | RS Paru Provinsi Jawa Barat | 6 | 2022 | 94.5% | 89% | 98.73% | 100% | 87.36% | 0% | 81.58% | 100% | 97.98% | 98.16% | 97.56% | 100% | 78 |
| 123513 | RS Umum Karya Bhakti Pratiwi | 6 | 2022 | 77.5% | 95% | 100% | 100% | 36.54% | 13.36% | 77.76% | 94.61% | 99.73% | 93.33% | 96.97% | 100% | 81.11 |
| 123514 | RS Umum Bunda Jakarta | 6 | 2022 | 98.05% | 99% | 99.02% | 93.75% | 57.58% | 1.84% | 97.27% | 76.19% | 97.19% | 71.43% | 99.48% | 82.67% | 81 |
| 123515 | RS Umum Daerah Matraman | 6 | 2022 | 85% | 95% | 100% | 100% | 98% | 0% | 100% | 100% | 86.33% | 100% | 100% | 100% | 87 |
| 123516 | RS Umum Hermina Depok | 6 | 2022 | 97.85% | 100% | 99.46% | 100% | 95.02% | 0.46% | 82% | 100% | 100% | 99.3% | 98.49% | 90.91% | 99.48 |
| 123517 | RS Umum Pertamina Jaya | 6 | 2022 | 100% | 100% | 100% | 0% | 59.15% | 1.27% | 94.38% | 100% | 92.99% | 77.78% | 100% | 75% | 90.4 |
| 123518 | RS Umum Daerah Waled | 6 | 2022 | 85.32% | 100% | 94.89% | 100% | 79.46% | 0% | 80.61% | 100% | 94.59% | 83.33% | 100% | 84% | 0 |
| 123519 | RS Ibu dan Anak Bunda Suryatni | 6 | 2022 | 79.23% | 94% | 100% | 87.5% | 91.08% | 0% | 41.21% | 100% | 100% | 85.71% | 100% | 100% | 100 |
| 123520 | RS Umum Daerah Kemayoran | 6 | 2022 | 96% | 83% | 100% | 100% | 100% | 0% | 85.26% | 100% | 92.28% | 100% | 100% | 100% | 0 |
| 123521 | RS Umum Sumber Waras | 6 | 2022 | 83.05% | 97% | 99.66% | 100% | 80.49% | 1% | 90.81% | 100% | 86.62% | 100% | 99.57% | 100% | 3.6 |
| 123522 | RS Mitra Husada Ciawigebang | 6 | 2022 | 78.3% | 58% | 55.22% | 0% | 63.16% | 0% | 2.75% | 25% | 95.05% | 83.05% | 62.5% | 100% | 0 |
| 123523 | RS Umum Bina Husada | 6 | 2022 | 91% | 100% | 97.52% | 0% | 31.52% | 0% | 63.33% | 100% | 99.18% | 75.76% | 96.07% | 94.52% | 0 |
| 123524 | RS Pertamina Cirebon | 6 | 2022 | 92% | 100% | 100% | 100% | 92.97% | 0% | 88.23% | 100% | 99.99% | 85.19% | 100% | 100% | 0 |
| 123525 | RS Umum Daerah Tarakan | 6 | 2022 | 86.65% | 100% | 98.82% | 100% | 82.09% | 0% | 82.65% | 86.61% | 100% | 78.57% | 99.52% | 100% | 81.49 |
| 123526 | RS Umum Permata Cirebon | 6 | 2022 | 98.22% | 99% | 100% | 100% | 59.57% | 0% | 59.21% | 100% | 95.03% | 83.33% | 100% | 100% | 84 |
| 123527 | RS Umum Meilia | 6 | 2022 | 85% | 98% | 99.76% | 100% | 65% | 2.2% | 46.63% | 100% | 96.8% | 89.13% | 100% | 100% | 99 |
| 123528 | RS Umum Ummi | 6 | 2022 | 76.68% | 84% | 81.33% | 66.67% | 41.58% | 0% | 87.07% | 98.41% | 99.13% | 23.26% | 84% | 100% | 82 |
| 123529 | RS Khusus THT Bedah KL Proklamasi | 6 | 2022 | 89% | 85% | 100% | 100% | 94.56% | 0% | 100% | 0% | 94.21% | 83.33% | 83.33% | 0% | 0 |
| 123530 | RS Umum Khalishah | 6 | 2022 | 89% | 93% | 100% | 71.43% | 85.32% | 3.25% | 70.59% | 89.52% | 88.46% | 66.67% | 100% | 0% | 0 |
| 123531 | RS Umum Mary Cileungsi Hijau | 6 | 2022 | 86.77% | 100% | 100% | 0% | 62.06% | 0% | 83.71% | 100% | 98.41% | 82.39% | 97.15% | 100% | 0 |
| 123532 | RS Umum Daerah Arjawinangun | 6 | 2022 | 98.03% | 98% | 99.18% | 100% | 90.35% | 8.59% | 87.06% | 95.85% | 94.71% | 85.03% | 98.92% | 100% | 0 |
| 123533 | RS Umum Universitas Muhammadiyah Cirebon | 6 | 2022 | 50% | 60% | 68% | 0% | 50% | 8.43% | 65% | 71.43% | 75% | 60% | 66.67% | 70% | 0 |
| 123534 | RS Ibu dan Anak Kenari Graha Medika | 6 | 2022 | 96.55% | 100% | 95.58% | 100% | 50.08% | 11.67% | 64.68% | 87.5% | 99.85% | 100% | 93.22% | 100% | 88 |
| 123535 | RS Umum Family Medical Center | 6 | 2022 | 91.2% | 100% | 100% | 100% | 100% | 0% | 73.31% | 100% | 80.45% | 69.23% | 100% | 100% | 80 |
| 123536 | RS Khusus JEC@Menteng | 6 | 2022 | 92.24% | 0% | 100% | 0% | 98.44% | 97.01% | 92.79% | 100% | 0% | 0% | 100% | 100% | 0 |
| 123537 | RS Umum Mitra Plumbon | 6 | 2022 | 99.13% | 100% | 100% | 0% | 99.7% | 0.59% | 67.17% | 98.61% | 79.5% | 63.16% | 100% | 100% | 0 |
| 123538 | RS Menteng Mitra Afia | 6 | 2022 | 98.05% | 99% | 100% | 100% | 95.71% | 1.23% | 64.19% | 90.91% | 83.86% | 0% | 100% | 100% | 88 |
| 123539 | RS Umum dr. Abdul Radjak Salemba | 6 | 2022 | 0% | 0% | 99.35% | 0% | 94.41% | 4.76% | 100% | 97.87% | 100% | 100% | 100% | 100% | 0 |
| 123540 | RS Umum Mitra Kemayoran | 6 | 2022 | 99.59% | 99% | 100% | 0% | 99.78% | 0% | 85.98% | 100% | 100% | 100% | 100% | 100% | 0 |
| 123541 | RS Khusus THT Prof Nizar | 6 | 2022 | 0% | 100% | 100% | 0% | 74.55% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 123542 | RS Umum Pelni Petamburan | 6 | 2022 | 100% | 100% | 100% | 88.24% | 100% | 0.34% | 98.5% | 100% | 98.75% | 92.33% | 98.75% | 100% | 83.8 |
| 123543 | RS Umum Siloam Hospitals Bogor | 6 | 2022 | 100% | 100% | 97.5% | 0% | 87.85% | 94.12% | 84.73% | 98.12% | 100% | 100% | 100% | 100% | 97 |
| 123544 | RS Khusus Ibu Anak Bunda Jakarta | 6 | 2022 | 91.36% | 96% | 100% | 100% | 67.31% | 4.33% | 83% | 79.17% | 99.14% | 90% | 100% | 0% | 0 |
| 123545 | RS Umum Hermina Mekarsari | 6 | 2022 | 87.15% | 98% | 100% | 95.24% | 83.06% | 0.95% | 84.62% | 100% | 100% | 100% | 100% | 100% | 98.47 |
| 123546 | RS Umum Bhakti Mulia | 6 | 2022 | 86.18% | 76% | 96.49% | 100% | 64.6% | 0% | 60.85% | 100% | 96.19% | 82.79% | 100% | 48.84% | 3.24 |
| 123547 | RS Umum Dadi Keluarga Ciamis | 6 | 2022 | 85.55% | 84% | 79.86% | 7.14% | 63% | 42.86% | 73.2% | 91.25% | 90% | 78.85% | 77.14% | 100% | 80.34 |
| 123548 | RS Umum Tugu Ibu | 6 | 2022 | 81% | 96% | 100% | 50% | 20% | 1.1% | 40.16% | 100% | 89.85% | 75.86% | 100% | 100% | 82.43 |
| 123549 | RS Umum Daerah Cempaka Putih | 6 | 2022 | 86.19% | 97% | 100% | 0% | 100% | 0% | 81.58% | 100% | 96.52% | 90% | 100% | 100% | 87.08 |
| 123550 | RS Umum Al-Arif | 6 | 2022 | 96% | 98% | 95% | 100% | 94% | 100% | 98% | 100% | 95% | 100% | 100% | 99% | 97 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.