Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 123601 | RS Umum Daerah Oto Iskandar Di Nata | 6 | 2022 | 60% | 100% | 99.17% | 100% | 91.67% | 2.03% | 94.17% | 87.69% | 99.79% | 93.75% | 100% | 100% | 0 |
| 123602 | RS Umum Daerah M. A. Sentot Patrol | 6 | 2022 | 77% | 80% | 0% | 0% | 0% | 0% | 0% | 0% | 92.7% | 0% | 0% | 0% | 0 |
| 123603 | RS Umum Mulyasari | 6 | 2022 | 84.83% | 89% | 66.2% | 0% | 99.67% | 0% | 76.7% | 100% | 100% | 70.25% | 55.56% | 100% | 0 |
| 123604 | RS Umum Firdaus | 6 | 2022 | 78.5% | 96% | 78% | 100% | 77.29% | 0% | 86% | 100% | 78.67% | 100% | 86% | 100% | 0 |
| 123605 | RS Umum Akademik Atma Jaya | 6 | 2022 | 71% | 100% | 100% | 0% | 73.1% | 13.77% | 56.19% | 100% | 97.78% | 100% | 99.7% | 100% | 65.19 |
| 123606 | RS Ibu dan Anak Grand Family | 6 | 2022 | 76.19% | 88% | 100% | 0% | 100% | 0% | 64.41% | 100% | 100% | 0% | 98.29% | 100% | 95 |
| 123607 | RS Umum Pelabuhan Tanjung Priok | 6 | 2022 | 81.87% | 82% | 100% | 100% | 91.15% | 0% | 65.22% | 99.08% | 100% | 95.58% | 100% | 100% | 80.11 |
| 123608 | RS Umum Satya Negara | 6 | 2022 | 89.26% | 98% | 100% | 0% | 87.08% | 6.67% | 56.86% | 100% | 80.89% | 100% | 100% | 100% | 0 |
| 123609 | RS Umum Pluit | 6 | 2022 | 99.61% | 100% | 100% | 0% | 64.12% | 9.09% | 75.52% | 100% | 100% | 97.92% | 100% | 100% | 94.11 |
| 123610 | RS Umum Daerah Cimacan | 6 | 2022 | 82.5% | 84% | 98.02% | 73.08% | 72.24% | 0% | 87.91% | 100% | 84.27% | 80% | 92.21% | 100% | 0 |
| 123611 | RS Umum Humana Prima | 6 | 2022 | 79.38% | 100% | 100% | 100% | 70.21% | 0% | 40.72% | 100% | 100% | 0% | 79.1% | 100% | 0 |
| 123612 | RS Umum Husada | 6 | 2022 | 92.82% | 100% | 100% | 0% | 99.27% | 8.05% | 97.89% | 100% | 97.86% | 100% | 100% | 72.22% | 0 |
| 123613 | RS Ibu dan Anak Family | 6 | 2022 | 90.16% | 96% | 100% | 0% | 99.26% | 0% | 92.84% | 100% | 83.89% | 86.16% | 99.66% | 100% | 87 |
| 123614 | RS Bhayangkara Cianjur | 6 | 2022 | 94.34% | 100% | 100% | 100% | 100% | 0% | 81.93% | 100% | 95.16% | 100% | 100% | 100% | 89 |
| 123615 | RS Umum Puri Medika | 6 | 2022 | 96% | 97% | 100% | 100% | 88.24% | 0% | 89.1% | 100% | 89.88% | 92.11% | 100% | 100% | 85 |
| 123616 | RS Umum Sint Carolus | 6 | 2022 | 99.59% | 100% | 99.98% | 0% | 100% | 0% | 96.55% | 100% | 99.76% | 100% | 100% | 100% | 84.13 |
| 123617 | RS Umum Duta Indah | 6 | 2022 | 86.35% | 100% | 92.12% | 80% | 93.75% | 3.25% | 68.7% | 81.48% | 81.67% | 0% | 100% | 75% | 85.16 |
| 123618 | RS Umum Sentra Medika Cibinong | 6 | 2022 | 89.55% | 93% | 99.7% | 33.33% | 30.95% | 6.32% | 45.54% | 100% | 98.32% | 91.71% | 100% | 100% | 84.06 |
| 123619 | RS Umum Daerah Taman Sari | 6 | 2022 | 85.75% | 100% | 100% | 0% | 80.05% | 0% | 97.64% | 100% | 100% | 0% | 100% | 100% | 0 |
| 123620 | RS Umum Hermina Podomoro | 6 | 2022 | 100% | 98% | 96.67% | 100% | 100% | 2.5% | 99.58% | 100% | 100% | 90% | 100% | 100% | 82 |
| 123621 | RS Umum Daerah Welas Asih | 6 | 2022 | 97.32% | 100% | 95.94% | 87.5% | 66.49% | 2.74% | 88.18% | 100% | 93.93% | 98.41% | 98.01% | 100% | 96.65 |
| 123622 | RS Umum Daerah Majalaya | 6 | 2022 | 98.65% | 99% | 100% | 33.33% | 36.32% | 1.35% | 93.35% | 100% | 82.12% | 80.65% | 100% | 100% | 0 |
| 123623 | RS Umum Daerah Cicalengka | 6 | 2022 | 85.57% | 99% | 98.16% | 100% | 21.85% | 4.14% | 69.52% | 100% | 99.26% | 95.45% | 96% | 100% | 0 |
| 123624 | RS Umum Agung | 6 | 2022 | 81.35% | 90% | 95.98% | 0% | 81.2% | 0% | 46.46% | 100% | 88% | 75% | 89.31% | 100% | 0 |
| 123625 | RS Umum Haji Kamino | 6 | 2022 | 93.09% | 98% | 100% | 100% | 100% | 0% | 89.19% | 100% | 100% | 100% | 100% | 100% | 87.21 |
| 123626 | RS Umum Imanuel Way Halim | 6 | 2022 | 92.27% | 98% | 98.41% | 0% | 18.09% | 1.74% | 75.6% | 100% | 99.82% | 59.62% | 100% | 100% | 0 |
| 123627 | RS Umum Adhyaksa | 6 | 2022 | 84% | 100% | 100% | 100% | 96.08% | 0.72% | 80.02% | 100% | 94.7% | 83.33% | 100% | 100% | 88.75 |
| 123628 | RS Umum Harapan Bunda | 6 | 2022 | 80.15% | 92% | 98.32% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 98 |
| 123629 | RS Tk. IV 02.07.04 | 6 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 91% | 72.57% | 100% | 100% | 100 |
| 123630 | RS Umum Universitas Kristen Indonesia | 6 | 2022 | 78.1% | 100% | 99.03% | 14.29% | 99.56% | 20% | 82.54% | 100% | 98.53% | 0% | 99.23% | 94.44% | 95 |
| 123631 | RS Umum Daerah Pesawaran | 6 | 2022 | 87.5% | 100% | 100% | 100% | 83.68% | 0% | 88.57% | 100% | 85.62% | 85.71% | 100% | 0% | 0 |
| 123632 | RS Ibu dan Anak Santa Anna | 6 | 2022 | 92.56% | 100% | 91.38% | 0% | 76.18% | 0% | 49.68% | 100% | 41.44% | 0% | 100% | 100% | 84 |
| 123633 | RS Khusus Bedah Rawamangun | 6 | 2022 | 92.5% | 100% | 100% | 0% | 72.86% | 0% | 82.43% | 100% | 95.19% | 95.12% | 100% | 100% | 84.07 |
| 123634 | RS Umum Daerah Budhi Asih | 6 | 2022 | 86.38% | 100% | 100% | 100% | 56.37% | 0% | 90.21% | 100% | 100% | 98.83% | 100% | 100% | 0 |
| 123635 | RS Umum PAD Gatot Soebroto | 6 | 2022 | 76% | 83% | 87.5% | 35.94% | 94.53% | 0% | 88.28% | 100% | 82.03% | 89.06% | 89.06% | 75% | 95 |
| 123636 | RS EMC Pulomas | 6 | 2022 | 85.21% | 100% | 99.88% | 100% | 81.25% | 3.3% | 74.82% | 99.21% | 100% | 85.71% | 100% | 100% | 0 |
| 123637 | RS Ibu dan Anak Avisena | 6 | 2022 | 44.5% | 70% | 53.85% | 100% | 39.58% | 57.14% | 11.54% | 30.77% | 73.39% | 92.86% | 65.38% | 82.4% | 0 |
| 123638 | RS Belleza Kedaton Bandar Lampung | 6 | 2022 | 85.2% | 100% | 100% | 100% | 84.34% | 0% | 82.42% | 100% | 75.35% | 75% | 100% | 100% | 90.74 |
| 123639 | RS Umum Daerah Dr. A. Dadi Tjokrodipo | 6 | 2022 | 94% | 100% | 100% | 83.33% | 86% | 6.67% | 66.43% | 100% | 94% | 84% | 100% | 85.71% | 76.8 |
| 123640 | RS Umum Daerah Menggala Tulang Bawang | 6 | 2022 | 88.5% | 89% | 100% | 100% | 95.32% | 0% | 95.54% | 100% | 86.34% | 86.96% | 100% | 100% | 96 |
| 123641 | RS Budi Medika | 6 | 2022 | 86% | 73% | 98.94% | 0% | 87.5% | 3.85% | 76.92% | 100% | 93.81% | 76.92% | 100% | 100% | 85 |
| 123642 | RS Angkatan Udara dr. Esnawan Antariksa | 6 | 2022 | 100% | 100% | 100% | 100% | 100% | 3.69% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 123643 | RS Jiwa Islam Klender | 6 | 2022 | 96.13% | 96% | 100% | 0% | 90.29% | 0% | 85.25% | 0% | 99.96% | 94.55% | 100% | 80% | 82 |
| 123644 | RS Islam Jakarta Pondok Kopi | 6 | 2022 | 89% | 85% | 100% | 76% | 85.56% | 0% | 66.07% | 100% | 70.89% | 75.71% | 98% | 85% | 0 |
| 123645 | RS Umum Setia Mitra | 6 | 2022 | 87.21% | 100% | 99.28% | 0% | 91.33% | 1.02% | 80.61% | 100% | 98.72% | 66.67% | 100% | 100% | 0 |
| 123646 | RS Umum Prikasih | 6 | 2022 | 90.01% | 100% | 96.99% | 66.67% | 20.11% | 9.54% | 56.28% | 95.43% | 93.54% | 88.31% | 99.66% | 100% | 88 |
| 123647 | RS Hermina Lampung | 6 | 2022 | 87.08% | 96% | 100% | 0% | 85% | 0% | 80.43% | 0% | 99.83% | 83.61% | 100% | 100% | 95.27 |
| 123648 | RS Umum Mutiara Bunda | 6 | 2022 | 98.08% | 100% | 100% | 41.67% | 95.81% | 6.19% | 37.39% | 100% | 100% | 94.12% | 100% | 100% | 95 |
| 123649 | RS Umum HI. Muhammad Yusuf | 6 | 2022 | 99% | 100% | 100% | 0% | 92.59% | 100% | 100% | 100% | 9.78% | 40% | 100% | 90% | 98 |
| 123650 | RS Umum Penawar Medika | 6 | 2022 | 84% | 78% | 95.96% | % | 79.41% | % | 78.06% | 100% | 97.5% | 100% | 98.24% | 100% | 76.52 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.