Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 124351 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2021 | - | 100% | 100% | 100% | 93.02% | 90% | 2.33% | 88% | 100% | 94% | 86% | 100% | 100% | 84 |
| 124352 | RS Umum Daerah Kemayoran | 4 | 2021 | - | 100% | 100% | 100% | 0% | 100% | 0% | 96.62% | 100% | 95.95% | 100% | 92.51% | 100% | 99 |
| 124353 | RS Umum Daerah Ciracas | 4 | 2021 | - | 86.5% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 85.98 |
| 124354 | RS Umum Daerah Pasar Minggu | 4 | 2021 | - | 94.37% | 100% | 95.07% | 28.57% | 73.34% | 10% | 98.6% | 15.38% | 90.61% | 0% | 82.04% | 100% | 86.8 |
| 124355 | RS Umum Ummi | 4 | 2021 | - | 80.54% | 95% | 100% | 100% | 97.43% | 1.3% | 83.98% | 98.15% | 99.5% | 71.43% | 100% | 100% | 80 |
| 124356 | RS Umum Daerah Tanjung Priok | 4 | 2021 | - | 88.76% | 100% | 100% | 0% | 91.49% | 0% | 100% | 100% | 95.86% | 0% | 100% | 100% | 91 |
| 124357 | RS Ibu dan Anak Restu Ibu | 4 | 2021 | - | 100% | 100% | 100% | 90.32% | 94.83% | 0% | 96.23% | 100% | 91.41% | 93.02% | 90.57% | 100% | 89.5 |
| 124358 | RS Umum Bunda Jakarta | 4 | 2021 | - | 78.16% | 100% | 97.16% | 0% | 38.56% | 1.43% | 90.7% | 100% | 96.39% | 0% | 99.59% | 100% | 80 |
| 124359 | RS Umum Daerah Kebayoran Lama | 4 | 2021 | - | 72% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 78.65% | 0% | 100% | 0% | 100 |
| 124360 | RS Umum Penawar Medika | 4 | 2021 | - | 83% | 88% | 85% | 80% | 80% | 6% | 80% | 90% | 80% | 80% | 100% | 80% | 85 |
| 124361 | RS Tk. IV 01.07.01 | 4 | 2021 | - | 89.8% | 97% | 80.21% | 5.56% | 70.34% | 2.78% | 74.19% | 100% | 79.15% | 78.84% | 87.63% | 75% | 75.21 |
| 124362 | RS Umum Syubbanul Wathon | 4 | 2021 | - | 95.81% | 0% | 92.05% | 33.33% | 98.25% | 6.67% | 67.83% | 100% | 100% | 15.38% | 100% | 100% | 95 |
| 124363 | RS Umum Palang Biru Kutoarjo | 4 | 2021 | - | 64% | 0% | 68.75% | 0% | 32.19% | 0.98% | 100% | 100% | 98.4% | 98.73% | 79.91% | 100% | 98.47 |
| 124364 | RS Umum Daerah Cipayung | 4 | 2021 | - | 84.5% | 87% | 100% | 100% | 88% | 0% | 82% | 93.33% | 89.5% | 88.46% | 100% | 88.89% | 88 |
| 124365 | RS Umum Daerah Koja | 4 | 2021 | - | 71% | 86% | 100% | 95.45% | 100% | 7.57% | 100% | 100% | 82.31% | 81.08% | 85.53% | 100% | 84.59 |
| 124366 | RS Umum Permata Depok | 4 | 2021 | - | 84.62% | 98% | 100% | 100% | 100% | 0% | 31.5% | 95% | 82.59% | 100% | 100% | 100% | 96 |
| 124367 | RS Umum Bunda Thamrin | 4 | 2021 | - | 100% | 92% | 100% | 0% | 100% | 5.26% | 38.83% | 100% | 99.89% | 100% | 78.04% | 100% | 99.22 |
| 124368 | RS Umum Daerah Kalideres | 4 | 2021 | - | 96.5% | 100% | 100% | 0% | 0% | 0% | 75% | 100% | 84.38% | 0% | 11.11% | 0% | 89.25 |
| 124369 | RSUP Persahabatan | 4 | 2021 | - | 20.45% | 79% | 63.81% | 42.31% | 27.36% | 0% | 22% | 70.89% | 68.75% | 73.68% | 32.84% | 19.31% | 76.77 |
| 124370 | RS Khusus Bedah Columbia Asia Pulomas | 4 | 2021 | - | 92.57% | 0% | 99.27% | 0% | 61.24% | 0% | 42.8% | 99.33% | 100% | 100% | 86.21% | 100% | 99.82 |
| 124371 | RS Umum Daerah Kembangan | 4 | 2021 | - | 90.48% | 100% | 100% | 100% | 82.03% | 3.9% | 97.3% | 100% | 91.06% | 100% | 100% | 0% | 82 |
| 124372 | RS Ibu dan Anak Mutiara Hati | 4 | 2021 | - | 98.01% | 100% | 100% | 100% | 90.58% | 0% | 92% | 100% | 98.01% | 80% | 100% | 100% | 84.95 |
| 124373 | RS Umum Universitas Sebelas Maret | 4 | 2021 | - | 97.11% | 100% | 100% | 100% | 69.14% | 0.68% | 71.14% | 98.74% | 85.56% | 100% | 100% | 100% | 88 |
| 124374 | RS Umum Cakra Husada | 4 | 2021 | - | 95.33% | 99% | 99.33% | 100% | 43.47% | 6.5% | 94.19% | 99.48% | 99.9% | 95.56% | 99.33% | 100% | 99.52 |
| 124375 | RS Umum Daerah Kepulauan Seribu | 4 | 2021 | - | 56.5% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 93.32% | 95.38% | 100% | 100% | 78.12 |
| 124376 | RS Umum Daerah Tarakan | 4 | 2021 | - | 89% | 99% | 95.2% | 0% | 0% | 0% | 78.03% | 48.92% | 90.67% | 59.52% | 89.28% | 100% | 81.11 |
| 124377 | RS Medika Insani | 4 | 2021 | - | 95% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 87.5% | 93.33% | 92% | 100% | 96 |
| 124378 | RS Umum Ciputra Hospital Citragarden City | 4 | 2021 | - | 90% | 95% | 100% | 0% | 98.21% | 2.24% | 66.86% | 100% | 100% | 91.43% | 100% | 100% | 89 |
| 124379 | Rumkital dr. Midiyato Suratani | 4 | 2021 | - | 47.5% | 48% | 75% | 66.67% | 45% | 2.78% | 98% | 87.5% | 32.5% | 0% | 42.5% | 2.5% | 76.61 |
| 124380 | RS Candimas Medical Center | 4 | 2021 | - | 92.5% | 98% | 98.02% | 100% | 98.97% | 0% | 98.02% | 100% | 98.97% | 90.91% | 100% | 100% | 98 |
| 124381 | RS Umum Saraswati | 5 | 2021 | - | 96% | 100% | 87.5% | 0% | 85.94% | 0% | 25% | 100% | 92.96% | 48.44% | 100% | 100% | 100 |
| 124382 | RS Umum Daerah Tugu Koja | 5 | 2021 | - | 98.39% | 97% | 100% | 100% | 82.22% | 0% | 96.88% | 100% | 99.75% | 0% | 100% | 100% | 82.6 |
| 124383 | RS Umum Daerah Kalideres | 5 | 2021 | - | 80% | 100% | 100% | 0% | 41.54% | 0% | 76.47% | 100% | 87.78% | 0% | 54.24% | 0% | 89.25 |
| 124384 | RS Hermina Palembang | 5 | 2021 | - | 97.62% | 100% | 100% | 100% | 100% | 1.42% | 93.63% | 100% | 97.61% | 93.66% | 100% | 100% | 95 |
| 124385 | RS Umum Syubbanul Wathon | 5 | 2021 | - | 96% | 0% | 89.41% | 25% | 98.37% | 18.18% | 57.14% | 100% | 100% | 7.14% | 100% | 100% | 96 |
| 124386 | RS Umum Daerah Matraman | 5 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 93.33% | 100% | 100% | 100% | 86 |
| 124387 | RS Umum Daerah Cipayung | 5 | 2021 | - | 85% | 88% | 100% | 100% | 87% | 0% | 83% | 93.33% | 90.5% | 85.71% | 100% | 90% | 87 |
| 124388 | RS Khusus Bedah Rawamangun | 5 | 2021 | - | 84% | 83% | 100% | 0% | 34% | 0% | 100% | 20% | 98.58% | 81.25% | 100% | 100% | 81.2 |
| 124389 | RS Umum Vania | 5 | 2021 | - | 85.93% | 99% | 100% | 100% | 98.76% | 0% | 66.84% | 100% | 99.79% | 0% | 99.79% | 0% | 98.05 |
| 124390 | RS Umum Melati | 5 | 2021 | - | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 124391 | RS Hermina OPI Jakabaring | 5 | 2021 | - | 87.5% | 100% | 100% | 100% | 93.33% | 0% | 98.11% | 100% | 100% | 98.23% | 100% | 100% | 100 |
| 124392 | RS Umum Hermina Jatinegara | 5 | 2021 | - | 100% | 100% | 100% | 100% | 93.75% | 0% | 99.11% | 100% | 99.19% | 100% | 100% | 100% | 97.6 |
| 124393 | RS Budi Medika | 5 | 2021 | - | 81.46% | 100% | 100% | 0% | 99.04% | 0% | 95% | 100% | 0% | 85% | 100% | 100% | 93 |
| 124394 | RS Umum Cut Meutia Kab. Aceh Utara | 5 | 2021 | - | 85% | 100% | 100% | 0% | 81.08% | 0.6% | 97.51% | 100% | 100% | 82.35% | 100% | 100% | 77.76 |
| 124395 | RS Umum Daerah Muara Dua | 5 | 2021 | - | 71.74% | 51% | 100% | 100% | 8.64% | 0% | 75.93% | 100% | 100% | 0% | 93.55% | 0% | 81.01 |
| 124396 | RS Umum Daerah Tarakan | 5 | 2021 | - | 88.47% | 98% | 94.69% | 0% | 0% | 0% | 75.86% | 64.93% | 91.33% | 76.67% | 100% | 100% | 81.15 |
| 124397 | RS Umum Daerah Pasar Rebo | 5 | 2021 | - | 81.39% | 0% | 100% | 0% | 43.29% | 0% | 100% | 92.03% | 81.78% | 0% | 100% | 100% | 80.98 |
| 124398 | RS Umum Daerah Tebet | 5 | 2021 | - | 96.88% | 97% | 96.88% | 0% | 87.67% | 0% | 100% | 100% | 88.44% | 100% | 100% | 100% | 91.02 |
| 124399 | RS Umum Cakra Husada | 5 | 2021 | - | 95% | 98% | 98.67% | 100% | 42.87% | 2.8% | 89.72% | 98.84% | 99.96% | 93.83% | 98.67% | 100% | 99.62 |
| 124400 | RS Umum Daerah Jati Padang | 5 | 2021 | - | 89% | 100% | 100% | 0% | 0% | 0% | 80% | 100% | 75.49% | 100% | 100% | 0% | 100 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.