Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 133751 | RS Umum Daerah Gunung Jati | 5 | 2021 | 94.6% | 98% | 97.17% | 84.62% | 9.83% | 3.22% | 95.89% | 86.54% | 63.38% | 100% | 97.22% | 74.07% | 99.29 |
| 133752 | RS Umum Daerah Cempaka Putih | 5 | 2021 | 88% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 61.23% | 90% | 100% | 100% | 85.78 |
| 133753 | RS Ibu dan Anak Restu Ibu | 5 | 2021 | 98.05% | 100% | 100% | 84.62% | 98.82% | 4.35% | 97.91% | 100% | 94.95% | 89.41% | 79.1% | 100% | 88.5 |
| 133754 | RS Umum Daerah Gandus Palembang | 5 | 2021 | 65% | 47% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0% | 0% | 84.5 |
| 133755 | RS Umum Bunda Thamrin | 5 | 2021 | 100% | 91% | 100% | 0% | 100% | 4.55% | 29.63% | 98.94% | 99.95% | 100% | 85.71% | 100% | 98.95 |
| 133756 | RS Umum Daerah Jagakarsa | 5 | 2021 | 98.97% | 100% | 100% | 0% | 94.53% | 0% | 81.51% | 100% | 100% | 100% | 100% | 100% | 100 |
| 133757 | RS Umum Daerah Ciracas | 5 | 2021 | 88% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 85.98 |
| 133758 | RS Khusus Bedah Columbia Asia Pulomas | 5 | 2021 | 87.71% | 0% | 99.32% | 0% | 60.76% | 0% | 41.88% | 100% | 100% | 100% | 82.35% | 100% | 99.92 |
| 133759 | RS Umum Latersia | 5 | 2021 | 80% | 75% | 100% | 100% | 80% | 10% | 80% | 60% | 80% | 75% | 100% | 100% | 90 |
| 133760 | RS Umum Permata Depok | 5 | 2021 | 82.49% | 97% | 100% | 100% | 100% | 0% | 31.75% | 100% | 81.06% | 100% | 100% | 100% | 92 |
| 133761 | RS Siloam Sentosa | 5 | 2021 | 85.28% | 100% | 93.67% | 100% | 59.49% | 11.9% | 25.07% | 100% | 90.51% | 83.08% | 93.38% | 100% | 92 |
| 133762 | RS Umum Naili DBS | 5 | 2021 | 0% | 0% | 100% | 0% | 91.71% | 0% | 44.28% | 100% | 100% | 92.86% | 92.05% | 100% | 92 |
| 133763 | RS Umum Hermina Podomoro | 5 | 2021 | 94.49% | 88% | 100% | 100% | 93.94% | 2.2% | 100% | 100% | 100% | 96.67% | 100% | 100% | 98 |
| 133764 | RS Umum Adhyaksa | 5 | 2021 | 86% | 100% | 100% | 0% | 94.06% | 100% | 62.61% | 100% | 98.4% | 92.31% | 100% | 100% | 85.4 |
| 133765 | RS Umum Bella | 5 | 2021 | 90.72% | 95% | 100% | 100% | 99.85% | 2.48% | 85.29% | 100% | 97.36% | 88.89% | 100% | 100% | 86.99 |
| 133766 | RS Siloam Bekasi Sepanjang Jaya | 5 | 2021 | 92.02% | 0% | 94% | 0% | 58.15% | 16.73% | 78.05% | 100% | 82.12% | 80% | 81.82% | 100% | 93 |
| 133767 | RS. Universitas Andalas | 5 | 2021 | 85.35% | 100% | 100% | 100% | 82.3% | 0% | 91.67% | 100% | 90.65% | 100% | 100% | 100% | 86.2 |
| 133768 | RS Umum Palang Biru Kutoarjo | 5 | 2021 | 64% | 0% | 76.92% | 0% | 33.13% | 0% | 100% | 100% | 98.62% | 80.95% | 71.63% | 100% | 98 |
| 133769 | RS Umum Daerah Tanah Abang | 5 | 2021 | 90% | 98% | 100% | 0% | 100% | 0% | 100% | 0% | 82.97% | 100% | 100% | 0% | 93 |
| 133770 | RS Umum Daerah Sultan Thaha Saifuddin | 5 | 2021 | 93% | 99% | 70.97% | 100% | 66.01% | 0% | 98.74% | 81.18% | 100% | 81.72% | 89.25% | 72.73% | 77.6 |
| 133771 | RS Umum Daerah Kota Tanjung Pinang | 5 | 2021 | 100% | 100% | 100% | 100% | 95% | 1.36% | 90% | 100% | 95% | 86% | 100% | 100% | 85 |
| 133772 | RS Umum Pekerja | 5 | 2021 | 71% | 100% | 100% | 0% | 100% | 0% | 77.69% | 100% | 99.96% | 75% | 100% | 100% | 87.3 |
| 133773 | RS Tk. IV 01.07.01 | 5 | 2021 | 86.82% | 98% | 81.85% | 8.82% | 79.94% | 2.86% | 79.24% | 100% | 79.44% | 79.39% | 89.93% | 80% | 75.43 |
| 133774 | RS Umum Daerah Haji Abdoel Madjid Batoe | 5 | 2021 | 88% | 88% | 100% | 100% | 93% | 0% | 80% | 97.56% | 100% | 87% | 100% | 0% | 88 |
| 133775 | RS Umum Daerah Pesanggrahan | 5 | 2021 | 98.46% | 87% | 100% | 82.35% | 96.56% | 0% | 100% | 100% | 85.17% | 7.14% | 100% | 100% | 87.9 |
| 133776 | RS Umum Daerah Kota Bandung | 5 | 2021 | 78.5% | 85% | 100% | 56.67% | 70% | 100% | 100% | 100% | 92.5% | 86.5% | 100% | 100% | 86.25 |
| 133777 | RS Umum Santosa Hospital Bandung Kopo | 5 | 2021 | 61.42% | 0% | 97.45% | 0% | 41.26% | 0% | 74.12% | 69.35% | 97.87% | 0% | 84.2% | 0% | 96.8 |
| 133778 | RS Umum Sansani | 5 | 2021 | 97.5% | 100% | 100% | 90% | 90% | 3.33% | 100% | 100% | 100% | 100% | 100% | 90% | 85 |
| 133779 | RS Umum Bunda Jakarta | 5 | 2021 | 80.69% | 100% | 97.48% | 0% | 39.01% | 5.36% | 90.6% | 100% | 95.07% | 0% | 100% | 100% | 91 |
| 133780 | RS Umum Daerah Johar Baru | 5 | 2021 | 92.5% | 97% | 99.58% | 0% | 76.28% | 0% | 70.57% | 100% | 87.81% | 0% | 100% | 100% | 92.5 |
| 133781 | RS Umum Daerah Mampang Prapatan | 5 | 2021 | 96.5% | 100% | 100% | 0% | 81.91% | 25.35% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 133782 | RS Umum Hermina Pasteur | 5 | 2021 | 87.38% | 94% | 100% | 100% | 62.07% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90.77 |
| 133783 | RS Umum Imelda Pekerja Indonesia | 5 | 2021 | 81.18% | 83% | 85.69% | 78.31% | 77.08% | 4.76% | 77.15% | 79.33% | 79.52% | 77.27% | 92% | 71.43% | 73.91 |
| 133784 | RS Umum Daerah Arifin Achmad | 5 | 2021 | 97.5% | 0% | 98.47% | 0% | 0% | 0% | 76.59% | 100% | 0% | 93.75% | 71.26% | 100% | 83.96 |
| 133785 | RS Hermina Purwokerto | 5 | 2021 | 85.84% | 100% | 97.66% | 100% | 82.76% | 0% | 86.81% | 100% | 100% | 80% | 97.86% | 100% | 86.27 |
| 133786 | RS Umum Permata Hati Metro | 5 | 2021 | 87.5% | 100% | 100% | 80.95% | 83.69% | 50.56% | 84.12% | 100% | 100% | 80.85% | 100% | 100% | 79 |
| 133787 | RS Umum Haji Medan | 5 | 2021 | 83.57% | 90% | 100% | 83.33% | 52.89% | 10.64% | 85.52% | 92.86% | 100% | 64.58% | 100% | 100% | 79.99 |
| 133788 | RS Umum Daerah Kebayoran Baru | 5 | 2021 | 96.8% | 100% | 100% | 0% | 0% | 0% | 100% | 100% | 99% | 100% | 100% | 100% | 98 |
| 133789 | RS Umum Rama Hadi | 5 | 2021 | 100% | 95% | 98.77% | 80% | 57.94% | 1.16% | 85% | 95.12% | 99% | 84.9% | 100% | 100% | 81 |
| 133790 | RS Umum Haji Kamino | 5 | 2021 | 94.66% | 95% | 100% | 100% | 100% | 100% | 50.88% | 100% | 100% | 92.86% | 100% | 100% | 85.24 |
| 133791 | RS Umum Ummi | 5 | 2021 | 81.02% | 95% | 100% | 100% | 97.56% | 4.55% | 81.98% | 100% | 99.42% | 39.29% | 100% | 100% | 78 |
| 133792 | RS Medika Insani | 5 | 2021 | 97.5% | 100% | 100% | 100% | 94.74% | 0% | 92.02% | 100% | 85.19% | 83.33% | 14.29% | 100% | 97 |
| 133793 | RS Candimas Medical Center | 5 | 2021 | 85% | 96% | 96.77% | 100% | 98% | 0% | 96.77% | 100% | 98.5% | 100% | 97.58% | 100% | 98 |
| 133794 | RSUP Fatmawati | 5 | 2021 | 81.92% | 78% | 98.05% | 0% | 36.84% | 2.27% | 89.98% | 88.24% | 94.36% | 100% | 98.89% | 100% | 80.9 |
| 133795 | RS Umum Handayani | 5 | 2021 | 87.5% | 100% | 91.41% | 100% | 100% | 0% | 89.84% | 100% | 97.42% | 100% | 95.31% | 100% | 92 |
| 133796 | RS Panti Secanti | 5 | 2021 | 97.94% | 98% | 99.96% | 16.67% | 67.98% | 10.53% | 100% | 98.67% | 66.44% | 100% | 100% | 100% | 87 |
| 133797 | RS Umum Daerah Budhi Asih | 5 | 2021 | 85.17% | 100% | 100% | 100% | 49.93% | 0% | 80.62% | 100% | 99.99% | 72.5% | 100% | 100% | 87.25 |
| 133798 | RS Umum Hermina Daan Mogot | 5 | 2021 | 89.42% | 95% | 100% | 96.88% | 81.25% | 4.87% | 83.75% | 100% | 100% | 81.82% | 100% | 100% | 97.1 |
| 133799 | Rumkital dr. Midiyato Suratani | 5 | 2021 | 48.5% | 55% | 80% | 90% | 50% | 2% | 80% | 74% | 30% | 0% | 38% | 60% | 76.61 |
| 133800 | RS Umum Daerah Tanjung Priok | 5 | 2021 | 90.03% | 100% | 100% | 0% | 91.3% | 0% | 100% | 96.3% | 96.94% | 0% | 100% | 0% | 84 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.