Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 138451 | RS William Booth Surabaya | 9 | 2022 | 90.29% | 94% | 100% | 100% | 81.61% | 0% | 81.91% | 96.59% | 100% | 100% | 100% | 100% | 0 |
| 138452 | RS Ibu dan Anak Harapan Mulia | 9 | 2022 | 90% | 89% | 100% | 100% | 50% | 3.39% | 83.33% | 100% | 99.92% | 50% | 100% | 77.78% | 0 |
| 138453 | RS Medika Mulia Tuban | 9 | 2022 | 99.79% | 100% | 100% | 100% | 95.52% | 0% | 82.1% | 100% | 91.67% | 98.21% | 100% | 100% | 0 |
| 138454 | RS Umum Bhayangkara Kediri | 9 | 2022 | 92.73% | 100% | 100% | 100% | 81% | 0% | 99.36% | 100% | 100% | 91.01% | 100% | 100% | 0 |
| 138455 | RS Gigi dan Mulut FKG Universitas Airlangga | 9 | 2022 | 88% | 100% | 100% | % | 100% | 0% | 100% | 100% | 81.91% | 100% | 100% | 0% | 0 |
| 138456 | RS Umum TNI AD Tk. IV 05.04.01 Kota Madiun | 9 | 2022 | 92% | 96% | 93.12% | 100% | 82% | 0% | 76.67% | 100% | 85% | 78% | 100% | 75% | 0 |
| 138457 | RS Umum Lirboyo | 9 | 2022 | 85.5% | 100% | 99.3% | 100% | 71.24% | 0% | 66.67% | 100% | 94.64% | 73.33% | 83.33% | 100% | 0 |
| 138458 | RS Primasatya Husada Citra (PHC) Surabaya | 9 | 2022 | 87.92% | 100% | 100% | 100% | 92.4% | 1.21% | 75.23% | 100% | 99.98% | 97.39% | 100% | 100% | 0 |
| 138459 | RS Umum Wates Husada | 9 | 2022 | 78.35% | 85% | 100% | 100% | 88.57% | 0% | 82.49% | 100% | 99.72% | 49.18% | 100% | 100% | 0 |
| 138460 | RS Bhayangkara Hasta Brata Batu | 9 | 2022 | 94.42% | 91% | 100% | 100% | 77.15% | 100% | 100% | 100% | 0% | 0% | 100% | 0% | 0 |
| 138461 | RS Orthopedi dan Traumatologi Surabaya | 9 | 2022 | 96.8% | 100% | 100% | 0% | 77.61% | 1.06% | 51.34% | 100% | 100% | 100% | 100% | 100% | 0 |
| 138462 | RS Umum Daerah Karangkembang | 9 | 2022 | 95% | 93% | 93.1% | 0% | 96.67% | 0% | 100% | 0% | 83.33% | 100% | 100% | 0% | 85 |
| 138463 | RS Ibu dan Anak Mardi Waloeja Rampal Malang | 9 | 2022 | 95.42% | 95% | 99.6% | 100% | 65.33% | 25% | 85.71% | 0% | 98.43% | 71.43% | 100% | 100% | 0 |
| 138464 | RS Grha Husada Gresik | 9 | 2022 | 92.38% | 96% | 99.16% | 0% | 88.08% | 0% | 94.62% | 100% | 98.13% | 87.5% | 100% | 100% | 0 |
| 138465 | RS Bhirawa Bhakti | 9 | 2022 | 100% | 100% | 99.37% | 100% | 99.2% | 100% | 96.34% | 97.64% | 96.13% | 97.4% | 100% | 87.5% | 0 |
| 138466 | RS Umum Karsa Husada Kota Batu | 9 | 2022 | 62.4% | 90% | 98.54% | 100% | 96.92% | 0% | 87.13% | 85.02% | 84.09% | 91.38% | 100% | 100% | 0 |
| 138467 | RS Ibu dan Anak Lombok Dua Dua Lontar | 9 | 2022 | 90% | 99% | 100% | 0% | 97.14% | 4.17% | 76.83% | 100% | 47.06% | 13.64% | 100% | 100% | 0 |
| 138468 | RS Umum Muhammadiyah Babat | 9 | 2022 | 100% | 98% | 98.5% | 100% | 88% | 2.92% | 91.35% | 93.68% | 100% | 100% | 96.34% | 87.5% | 0 |
| 138469 | RS Muji Rahayu | 9 | 2022 | 93% | 100% | 100% | 0% | 100% | 0% | 50.17% | 100% | 89.12% | 83.33% | 100% | 100% | 0 |
| 138470 | RS Universitas Brawijaya | 9 | 2022 | 55.5% | 87% | 97.66% | 100% | 98.44% | 3.33% | 96.09% | 100% | 96.88% | 100% | 97.66% | 0% | 0 |
| 138471 | RS Umum Daerah Kilisuci | 9 | 2022 | 93.19% | 100% | 100% | 100% | 100% | 0% | 94.74% | 100% | 93.95% | 100% | 100% | 100% | 0 |
| 138472 | RS Fathma Medika | 9 | 2022 | 97.04% | 100% | 100% | 100% | 82.82% | 0% | 53.93% | 100% | 92.31% | 0% | 100% | 100% | 0 |
| 138473 | RS Adi Husada Undaan | 9 | 2022 | 97.75% | 95% | 96.32% | 0% | 97.79% | 16.96% | 81.16% | 93.22% | 97.07% | 0% | 95.38% | 100% | 0 |
| 138474 | RS Baptis Batu | 9 | 2022 | 91.26% | 100% | 100% | 0% | 45.61% | 100% | 62.45% | 100% | 100% | 100% | 100% | 100% | 0 |
| 138475 | RS Umum Citra Medika Lamongan | 9 | 2022 | 90% | 85% | 100% | 100% | 84% | 2% | 85% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 138476 | RS National Hospital | 9 | 2022 | 80.84% | 85% | 98.97% | 0% | 86.3% | 8.57% | 74.02% | 92.77% | 99.21% | 0% | 81.29% | 100% | 0 |
| 138477 | RS Umum Islam Siti Aisyah | 9 | 2022 | 92.29% | 99% | 100% | 0% | 75.25% | 0% | 82.7% | 100% | 99.68% | 0% | 100% | 100% | 0 |
| 138478 | RS Mata Undaan | 9 | 2022 | 89.67% | 100% | 100% | % | 26.13% | 0% | 100% | 100% | 100% | 95.89% | 100% | 100% | 0 |
| 138479 | RS Universitas Airlangga | 9 | 2022 | 92.24% | 100% | 98% | 22.22% | 0% | 0% | 96.36% | 100% | 99.73% | 0% | 92.63% | 82.76% | 85.82 |
| 138480 | RS Ibu dan Anak Lombok Dua Dua | 9 | 2022 | 85.36% | 100% | 100% | 100% | 91.26% | 0% | 94.29% | 100% | 100% | 99.43% | 100% | 100% | 0 |
| 138481 | RS Umum Nyai Ageng Pinatih Gresik | 9 | 2022 | 100% | 100% | 100% | 100% | 92.11% | 100% | 94.46% | 100% | 98.24% | 100% | 100% | 100% | 0 |
| 138482 | RS Umum Islam Surabaya Jemursari | 9 | 2022 | 90.06% | 84% | 100% | 100% | 88.46% | 1.37% | 99.66% | 100% | 87.84% | 100% | 100% | 100% | 0 |
| 138483 | RS Umum Santa Clara | 9 | 2022 | 84.29% | 86% | 99.85% | 0% | 99.85% | 5.88% | 64.84% | 90.32% | 90.23% | 0% | 100% | 100% | 0 |
| 138484 | RS PKU Muhammadiyah Surabaya | 9 | 2022 | 100% | 100% | 100% | 100% | 85% | 0% | 85% | 100% | 85% | 85% | 100% | 95% | 0 |
| 138485 | RS Ibu dan Anak Graha Medika | 9 | 2022 | 96.62% | 100% | 100% | 95.45% | 94.35% | 0% | 81.97% | 100% | 72.81% | 95.54% | 100% | 100% | 0 |
| 138486 | RS Semen Gresik | 9 | 2022 | 100% | 100% | 99.97% | 100% | 91.02% | 0% | 61.08% | 100% | 80.52% | 85.62% | 100% | 90% | 0 |
| 138487 | RS Umum Persada Hospital | 9 | 2022 | 85.18% | 95% | 100% | 100% | 75.86% | 0% | 70.41% | 100% | 96.96% | 100% | 100% | 100% | 0 |
| 138488 | RS Umum Panti Waluya Sawahan Malang | 9 | 2022 | 93.19% | 94% | 97.34% | 100% | 87.45% | 1.94% | 83.58% | 81.82% | 77.95% | 80% | 95.94% | 100% | 0 |
| 138489 | RS Petrokimia Gresik | 9 | 2022 | 96.54% | 98% | 100% | 0% | 99.22% | 0% | 79.53% | 100% | 99.57% | 89.77% | 99.86% | 100% | 0 |
| 138490 | RS Umum Ratih | 9 | 2022 | 83.5% | 100% | 100% | 100% | 70% | 0% | 90% | 96% | 98.57% | 90% | 97.67% | 100% | 0 |
| 138491 | RS Ibu dan Anak Ferina | 9 | 2022 | 69.11% | 97% | 100% | 100% | 73.5% | 0% | 91.38% | 100% | 100% | 100% | 100% | 69.23% | 0 |
| 138492 | RS Umum Daerah Ibnu Sina Kab. Gresik | 9 | 2022 | 100% | 100% | 100% | 25% | 29.95% | 4.75% | 94.16% | 97.8% | 88.49% | 100% | 100% | 100% | 0 |
| 138493 | RS Umum Royal Surabaya | 9 | 2022 | 89% | 91% | 100% | 0% | 9.64% | 0% | 64.78% | 100% | 99.96% | 84.21% | 100% | 100% | 0 |
| 138494 | RS Ibu dan Anak Melinda | 9 | 2022 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 138495 | RS Umum Daerah Dr. Soedono Madiun | 9 | 2022 | 83.28% | 100% | 100% | 11.11% | 77.27% | 8.79% | 94.9% | 97.2% | 87.35% | 0% | 100% | 100% | 0 |
| 138496 | RS Muhammadiyah Gresik | 9 | 2022 | 97.78% | 99% | 100% | 100% | 100% | 0% | 55.97% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 138497 | Mayapada Hospital Surabaya | 9 | 2022 | 96% | 100% | 100% | 0% | 95.92% | 1.39% | 68.4% | 100% | 45.45% | 100% | 75% | 100% | 0 |
| 138498 | RS Permata Hati Lamongan | 9 | 2022 | 81% | 100% | 100% | 100% | 80% | 0% | 89.06% | 100% | 83.33% | 100% | 100% | 100% | 96 |
| 138499 | RS Mitra Keluarga Kenjeran | 9 | 2022 | 98.81% | 97% | 100% | 100% | 51.14% | 0% | 88.49% | 100% | 100% | 0% | 100% | 93.94% | 0 |
| 138500 | RS Umum Daerah Bhakti Dharma Husada | 9 | 2022 | 85.11% | 96% | 100% | 0% | 100% | 0% | 87.01% | 100% | 99.71% | 96.53% | 100% | 0% | 0 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
