Monitoring Pelaporan Indikator Nasional Mutu Rumah Sakit di Indonesia
Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 08 Agustus 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 142001 | RS Hermina Palembang | 4 | 2021 | 98.1% | 100% | 100% | 96% | 100% | 0.77% | 94.87% | 100% | 100% | 93.33% | 100% | 100% | 90 |
| 142002 | RS Umum Daerah Tugu Koja | 4 | 2021 | 96.15% | 100% | 100% | 90.91% | 89% | 0% | 96.88% | 100% | 100% | 0% | 77.27% | 0% | 82.66 |
| 142003 | RS Umum Rama Hadi | 4 | 2021 | 100% | 98% | 99.41% | 80% | 59.07% | 1.12% | 82% | 96.03% | 98.03% | 82.88% | 100% | 94.12% | 83 |
| 142004 | RS Umum Daerah Pasar Rebo | 4 | 2021 | 80.87% | 0% | 100% | 0% | 49.72% | 0% | 99.86% | 100% | 80% | 0% | 100% | 0% | 80.98 |
| 142005 | RS Umum Daerah Tebet | 4 | 2021 | 96.96% | 99% | 96.88% | 0% | 90.3% | 0% | 100% | 100% | 88.44% | 100% | 100% | 100% | 90.16 |
| 142006 | RS Umum Daerah Kab.Bekasi | 4 | 2021 | 65.79% | 92% | 69.23% | 0% | 12.6% | 0% | 72.17% | 99.04% | 94.63% | 90.91% | 48.7% | 75% | 81.1 |
| 142007 | Charitas Hospital Belitang | 4 | 2021 | 99.22% | 97% | 100% | 100% | 100% | 0% | 95.86% | 100% | 95.12% | 53.33% | 100% | 94.74% | 88.62 |
| 142008 | RS Panti Secanti | 4 | 2021 | 97.78% | 98% | 99.98% | 33.33% | 77.41% | 5% | 100% | 100% | 68.17% | 100% | 100% | 100% | 87 |
| 142009 | RS Umum Sumber Waras | 4 | 2021 | 78.44% | 87% | 94.14% | 0% | 11.17% | 4.92% | 80.34% | 100% | 99.78% | 36.84% | 100% | 100% | 0 |
| 142010 | RS Budi Medika | 4 | 2021 | 84.99% | 88% | 100% | 0% | 94.64% | 0% | 96.77% | 100% | 0% | 80% | 100% | 100% | 95 |
| 142011 | RS Umum Daerah Muara Dua | 4 | 2021 | 71.22% | 54% | 100% | 100% | 7.87% | 0% | 84.82% | 100% | 100% | 0% | 90.86% | 0% | 79.22 |
| 142012 | RS Umum Daerah Haji Abdoel Madjid Batoe | 4 | 2021 | 87% | 89% | 100% | 100% | 92% | 0% | 82% | 96% | 100% | 85% | 100% | 0% | 90 |
| 142013 | RS Umum Daerah Kota Bandung | 4 | 2021 | 78.5% | 85% | 100% | 40% | 72% | 100% | 100% | 99.5% | 93% | 84% | 100% | 100% | 86.25 |
| 142014 | RS Umum Daerah Pesanggrahan | 4 | 2021 | 94.87% | 79% | 100% | 81.82% | 99.51% | 0% | 100% | 100% | 82.01% | 0% | 100% | 100% | 87.9 |
| 142015 | RS Siloam Bekasi Sepanjang Jaya | 4 | 2021 | 82.85% | 0% | 90% | 100% | 43.14% | 9.33% | 70% | 100% | 82.52% | 80.77% | 86.67% | 100% | 93 |
| 142016 | RS Umum Yukum Medical Centre | 4 | 2021 | 97.73% | 97% | 92.06% | 100% | 39.94% | 0% | 40.5% | 90.8% | 86.71% | 86.36% | 96.43% | 88.89% | 73.18 |
| 142017 | RS Umum Daerah Subang | 4 | 2021 | 91.44% | 94% | 90.84% | 0% | 100% | 0% | 96.28% | 100% | 94.86% | 0% | 100% | 100% | 0 |
| 142018 | RS Umum Pekerja | 4 | 2021 | 83% | 100% | 100% | 25% | 100% | 1.52% | 50% | 96.15% | 99.98% | 62.75% | 100% | 100% | 88.74 |
| 142019 | RS Umum Daerah Sultan Thaha Saifuddin | 4 | 2021 | 90.5% | 89% | 74.51% | 83.33% | 66.77% | 1.96% | 99.17% | 87.17% | 100% | 80% | 91% | 76.92% | 78.96 |
| 142020 | RS Umum Hermina Jatinegara | 4 | 2021 | 100% | 100% | 100% | 100% | 98.68% | 0% | 98.68% | 100% | 100% | 100% | 100% | 100% | 97.97 |
| 142021 | RS Ibu dan Anak Puri Betik Hati | 4 | 2021 | 81.46% | 85% | 98.53% | 66.87% | 80% | 0% | 79.63% | 100% | 99.91% | 100% | 100% | 100% | 85.3 |
| 142022 | RS Umum Vania | 4 | 2021 | 88.2% | 98% | 100% | 100% | 97.52% | 0% | 78.26% | 100% | 99.86% | 0% | 100% | 0% | 97.59 |
| 142023 | RS Khusus Bedah Rawamangun | 4 | 2021 | 83% | 77% | 100% | 0% | 62% | 22.03% | 100% | 100% | 98.41% | 77.27% | 100% | 100% | 83.4 |
| 142024 | RS Umum Melati | 4 | 2021 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 142025 | RS Umum Daerah Dr. H. Bob Bazar, SKM | 4 | 2021 | 96.61% | 100% | 100% | 100% | 100% | 0% | 98% | 100% | 97.38% | 80% | 100% | 100% | 83.2 |
| 142026 | RS Hermina OPI Jakabaring | 4 | 2021 | 87% | 100% | 100% | 100% | 83.33% | 0% | 98.11% | 100% | 99.96% | 97.03% | 100% | 100% | 100 |
| 142027 | RS Umum Daerah Taman Sari | 4 | 2021 | 96.66% | 100% | 100% | 71.43% | 77.95% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 100 |
| 142028 | RS Umum Siloam Purwakarta | 4 | 2021 | 85.43% | 0% | 96.18% | 50% | 56.41% | 19.62% | 42.02% | 98.2% | 99.73% | 100% | 100% | 93.22% | 96.51 |
| 142029 | RS Umum Daerah Tanah Abang | 4 | 2021 | 94% | 98% | 100% | 0% | 0% | 0% | 93.55% | 0% | 83.09% | 100% | 100% | 0% | 93 |
| 142030 | RS Umum Hermina Podomoro | 4 | 2021 | 94.64% | 99% | 100% | 100% | 94.29% | 1.19% | 100% | 100% | 100% | 93.33% | 100% | 100% | 97 |
| 142031 | RS Umum Haji Medan | 4 | 2021 | 82.24% | 88% | 100% | 85.71% | 61.09% | 9.35% | 81.66% | 100% | 100% | 73.12% | 100% | 100% | 81.62 |
| 142032 | RS Umum Daerah Mampang Prapatan | 4 | 2021 | 97% | 100% | 100% | 0% | 82.05% | 21.35% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 142033 | RS Hermina Purwokerto | 4 | 2021 | 84.47% | 100% | 97.84% | 100% | 81.82% | 0% | 83.16% | 100% | 100% | 80% | 97.86% | 100% | 98.96 |
| 142034 | RS Umum Cut Meutia Kab. Aceh Utara | 4 | 2021 | 83% | 100% | 100% | 100% | 81.9% | 0.47% | 100% | 100% | 100% | 83.33% | 100% | 100% | 77.76 |
| 142035 | RS Umum Surya Asih | 4 | 2021 | 89% | 79% | 100% | 100% | 80% | 0% | 87% | 100% | 69% | 63% | 100% | 100% | 81.6 |
| 142036 | RS Umum Imelda Pekerja Indonesia | 4 | 2021 | 81.28% | 83% | 88.73% | 79.41% | 76.46% | 5.81% | 78.57% | 85.6% | 80.78% | 78.05% | 80.77% | 71.43% | 74.54 |
| 142037 | RS Umum Daerah Jati Padang | 4 | 2021 | 89% | 100% | 100% | 0% | 0% | 0% | 75% | 100% | 73.81% | 100% | 100% | 100% | 98.8 |
| 142038 | RS Umum Haji Kamino | 4 | 2021 | 89.54% | 95% | 99.27% | 100% | 100% | 100% | 48.72% | 100% | 100% | 94.31% | 100% | 100% | 85.5 |
| 142039 | RS Umum Hidayah Boyolali | 4 | 2021 | 86% | 84% | 76% | 100% | 80.33% | 4.26% | 80.67% | 100% | 100% | 100% | 78.67% | 100% | 85 |
| 142040 | RS Umum Daerah Kota Tanjung Pinang | 4 | 2021 | 100% | 100% | 100% | 93.02% | 90% | 2.33% | 88% | 100% | 94% | 86% | 100% | 100% | 84 |
| 142041 | RS Umum Daerah Kemayoran | 4 | 2021 | 100% | 100% | 100% | 0% | 100% | 0% | 96.62% | 100% | 95.95% | 100% | 92.51% | 100% | 99 |
| 142042 | RS Umum Daerah Ciracas | 4 | 2021 | 86.5% | 0% | 100% | 0% | 0% | 0% | 0% | 100% | 100% | 0% | 100% | 0% | 85.98 |
| 142043 | RS Umum Daerah Pasar Minggu | 4 | 2021 | 94.37% | 100% | 95.07% | 28.57% | 73.34% | 10% | 98.6% | 15.38% | 90.61% | 0% | 82.04% | 100% | 86.8 |
| 142044 | RS Umum Ummi | 4 | 2021 | 80.54% | 95% | 100% | 100% | 97.43% | 1.3% | 83.98% | 98.15% | 99.5% | 71.43% | 100% | 100% | 80 |
| 142045 | RS Umum Daerah Tanjung Priok | 4 | 2021 | 88.76% | 100% | 100% | 0% | 91.49% | 0% | 100% | 100% | 95.86% | 0% | 100% | 100% | 91 |
| 142046 | RS Ibu dan Anak Restu Ibu | 4 | 2021 | 100% | 100% | 100% | 90.32% | 94.83% | 0% | 96.23% | 100% | 91.41% | 93.02% | 90.57% | 100% | 89.5 |
| 142047 | RS Umum Bunda Jakarta | 4 | 2021 | 78.16% | 100% | 97.16% | 0% | 38.56% | 1.43% | 90.7% | 100% | 96.39% | 0% | 99.59% | 100% | 80 |
| 142048 | RS Umum Daerah Kebayoran Lama | 4 | 2021 | 72% | 100% | 100% | 100% | 0% | 0% | 100% | 100% | 78.65% | 0% | 100% | 0% | 100 |
| 142049 | RS Umum Penawar Medika | 4 | 2021 | 83% | 88% | 85% | 80% | 80% | 6% | 80% | 90% | 80% | 80% | 100% | 80% | 85 |
| 142050 | RS Tk. IV 01.07.01 | 4 | 2021 | 89.8% | 97% | 80.21% | 5.56% | 70.34% | 2.78% | 74.19% | 100% | 79.15% | 78.84% | 87.63% | 75% | 75.21 |
Informasi Indikator Nasional Mutu Rumah Sakit
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Kepatuhan Kebersihan Tangan
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Kepatuhan Penggunaan APD
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Kepatuhan Identifikasi Pasien
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Waktu Tanggap Seksio Caesarea Emergensi
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Waktu Tunggu Rawat Jalan
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Penundaan Operasi Elektif
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Kepatuhan Waktu Visite Dokter
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Pelaporan Hasil Kritis Laboratorium
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Kepatuhan Penggunaan Fornas
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Kepatuhan terhadap Clinical Pathway
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Pencegahan Risiko Pasien Jatuh
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Kecepatan Tanggap Komplain
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Kepuasan Pasien
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.
