Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 15301 | Aulia Hospital | 2 | 2025 | 03-09-2025 | 91.97% | 93% | 99.77% | 40% | 90.27% | 36.45% | 80.58% | 100% | 100% | 69.7% | 99.49% | 100% | 0 |
| 15302 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 2 | 2025 | 03-10-2025 | 87.29% | 100% | 100% | 100% | 89.68% | 1.82% | 90.19% | 100% | 97.12% | 100% | 99.1% | 100% | 0 |
| 15303 | RS Khusus Mata SMEC Pekanbaru | 2 | 2025 | 03-08-2025 | 99% | 100% | 100% | 0% | 98.71% | 0.8% | 100% | 100% | 97.99% | 100% | 100% | 100% | 0 |
| 15304 | RS Umum Fadhilah Kota Prabumulih | 2 | 2025 | 03-10-2025 | 99.5% | 100% | 100% | 100% | 100% | 2.33% | 100% | 100% | 100% | 89.79% | 100% | 100% | 0 |
| 15305 | RS Pertamina Dumai | 2 | 2025 | 03-09-2025 | 99% | 97% | 99.26% | 100% | 98.61% | 0% | 73.99% | 100% | 90.9% | 100% | 100% | 100% | 0 |
| 15306 | RS AR Bunda Kota Prabumulih | 2 | 2025 | 03-02-2025 | 80.65% | 83% | 96.5% | 100% | 89.42% | 0% | 94.41% | 100% | 80.3% | 83.23% | 95.69% | 100% | 0 |
| 15307 | RS Ibu dan Anak Ananda Lubuk Linggau | 2 | 2025 | 03-07-2025 | 100% | 100% | 100% | 100% | 94.5% | 4.35% | 93.01% | 100% | 90.7% | 100% | 100% | 100% | 0 |
| 15308 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 2 | 2025 | 03-10-2025 | 79.17% | 70% | 100% | 84.62% | 82.01% | 1.58% | 94.86% | 100% | 95.49% | 91.67% | 100% | 100% | 0 |
| 15309 | RS Umum Daerah Kabupaten Empat Lawang | 2 | 2025 | 03-10-2025 | 86.2% | 90% | 100% | 100% | 100% | 3.77% | 98.17% | 100% | 100% | 88.89% | 100% | 84.62% | 0 |
| 15310 | RS Bunda Medika Jakabaring | 2 | 2025 | 03-07-2025 | 97% | 98% | 100% | 86.67% | 95.24% | 1.67% | 97.72% | 100% | 98.62% | 93.33% | 100% | 100% | 89 |
| 15311 | RS Umum Daerah Lubai Ulu | 2 | 2025 | 03-12-2025 | 87% | 83% | 90% | 0% | 95.15% | 0% | 63.72% | 100% | 86.86% | 88% | 100% | 100% | 84 |
| 15312 | RS AR Bunda Kota Lubuk Linggau | 2 | 2025 | 03-05-2025 | 93.02% | 100% | 100% | 100% | 80.54% | 0% | 88.56% | 100% | 100% | 80.85% | 100% | 100% | 0 |
| 15313 | RS Pratama Pendopo | 2 | 2025 | 03-11-2025 | 86.41% | 100% | 100% | 0% | 87.1% | 0% | 95.24% | 100% | 100% | 100% | 100% | 0% | 0 |
| 15314 | RS Umum Daerah Semende Darat Laut | 2 | 2025 | 03-07-2025 | 95% | 49% | 100% | 0% | 100% | 0% | 0% | 0% | 99.52% | 0% | 100% | 100% | 0 |
| 15315 | RS Umum PMI Cabang Aceh Utara | 2 | 2025 | 03-05-2025 | 100% | 100% | 100% | 100% | 85% | 0% | 80% | 0% | 99% | 83.75% | 100% | 100% | 0 |
| 15316 | RS Umum Awal Bros Panam | 2 | 2025 | 03-10-2025 | 85.29% | 100% | 100% | 100% | 61.67% | 20.78% | 77.6% | 100% | 100% | 95.37% | 100% | 98.41% | 99.51 |
| 15317 | RS Umum Daerah Kota Dumai | 2 | 2025 | 03-10-2025 | 79.7% | 90% | 100% | 0% | 20.31% | 3.55% | 96.17% | 100% | 95.27% | 75% | 100% | 100% | 0 |
| 15318 | RS Umum Daerah Muara Dua | 2 | 2025 | 03-07-2025 | 78.26% | 88% | 99.49% | 100% | 0.74% | 0% | 99.32% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15319 | RS Umum Daerah Muara Beliti | 2 | 2025 | 03-10-2025 | 87% | 86% | 100% | 0% | 88.64% | 0% | 83.33% | 100% | 95.55% | 92.31% | 100% | 0% | 86.5 |
| 15320 | RS Umum Prima Pekanbaru | 2 | 2025 | 03-10-2025 | 85.94% | 99% | 99.53% | 81.82% | 81.36% | 4.99% | 83.09% | 99.06% | 80.86% | 83.33% | 100% | 100% | 0 |
| 15321 | RS Umum Universitas Riau | 2 | 2025 | 03-07-2025 | 84% | 98% | 100% | 0% | 100% | 0% | 96.43% | 100% | 83.69% | 100% | 100% | 0% | 3.28 |
| 15322 | RS Umum Daerah Sekayu | 2 | 2025 | 01-01-1970 | 85% | 96% | 100% | 100% | 100% | 100% | 97.14% | 97.87% | 100% | 94.23% | 100% | 100% | 84.23 |
| 15323 | Charitas Hospital Arga Makmur | 2 | 2025 | 03-10-2025 | 77.67% | 76% | 0.89% | 0% | 100% | 2.94% | 97.83% | 100% | 100% | 0% | 100% | 100% | 0 |
| 15324 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 2 | 2025 | 01-01-1970 | 82.5% | 100% | 100% | 0% | 88.39% | 4.55% | 95.24% | 0% | 100% | 98.2% | 100% | 100% | 0 |
| 15325 | RS Musi Medika Cendikia | 2 | 2025 | 03-08-2025 | 87.82% | 100% | 100% | 0% | 91.52% | 0% | 90.27% | 0% | 90.58% | 89.84% | 100% | 0% | 0 |
| 15326 | RS Eria | 2 | 2025 | 03-10-2025 | 82.56% | 96% | 91.67% | 76.47% | 70.83% | 0% | 77.08% | 100% | 96.43% | 75% | 99.17% | 72.22% | 0 |
| 15327 | RS Umum Santa Theresia | 2 | 2025 | 03-10-2025 | 88.56% | 87% | 96.67% | 0% | 83.48% | 1.69% | 91.34% | 95.35% | 97.06% | 81.25% | 96.44% | 100% | 0 |
| 15328 | Charitas Hospital Kenten | 2 | 2025 | 03-10-2025 | 99.14% | 100% | 95.15% | % | 42.93% | 0% | 43.62% | 100% | 96.19% | 100% | 100% | 85.71% | 0 |
| 15329 | RS Umum Daerah Haji Abdoel Madjid Batoe | 2 | 2025 | 01-01-1970 | 90% | 98% | 98.5% | 100% | 94.67% | 0% | 99% | 99% | 99% | 97.5% | 100% | 100% | 0 |
| 15330 | RS Jiwa Daerah Provinsi Jambi | 2 | 2025 | 03-07-2025 | 87.16% | 100% | 100% | % | 94.67% | % | 87.41% | 100% | 87% | 70.19% | 100% | 0% | 84.06 |
| 15331 | RS Siloam Jambi | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 100% | 58.26% | 1.09% | 65.79% | 100% | 92.79% | 30.77% | 100% | 93% | 0 |
| 15332 | RS Langit Golden Medika | 2 | 2025 | 03-07-2025 | 100% | 100% | 100% | 100% | 97.76% | 0.77% | 100% | 100% | 98.69% | 100% | 100% | 100% | 0 |
| 15333 | RS Hermina Palembang | 2 | 2025 | 04-10-2025 | 90% | 100% | 100% | 100% | 91.67% | 1.05% | 90.35% | 100% | 100% | 96.92% | 100% | 100% | 0 |
| 15334 | RS Jiwa Soeprapto Provinsi Bengkulu | 2 | 2025 | 03-07-2025 | 87.41% | 95% | 100% | 0% | 99.05% | 0% | 94.27% | 0% | 99.57% | 100% | 100% | 0% | 0 |
| 15335 | RS Ibu dan Anak Andini | 2 | 2025 | 03-08-2025 | 85% | 100% | 100% | 100% | 80% | 100% | 100% | 100% | 0% | 80% | 100% | 80% | 0 |
| 15336 | RS Umum Daerah Palembang Bari | 2 | 2025 | 03-07-2025 | 85.53% | 100% | 100% | 100% | 97.04% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 15337 | RS Islam Arafah | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 11.11% | 76.25% | 0.27% | 55.75% | 100% | 99.9% | 100% | 100% | 100% | 0 |
| 15338 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 2 | 2025 | 03-07-2025 | 92.65% | 100% | 100% | 0% | 65.63% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 15339 | RS Umum Pusat Dr. Rivai Abdullah | 2 | 2025 | 03-10-2025 | 91.25% | 100% | 100% | 0% | 82.15% | 0% | 81.9% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15340 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 2 | 2025 | 03-06-2025 | 98.5% | 98% | 98.05% | 0% | 98.33% | 27.27% | 99.64% | 100% | 99.68% | 93.75% | 93.86% | 85.71% | 0 |
| 15341 | RS Ibu dan Anak Annisa | 2 | 2025 | 03-10-2025 | 85.69% | 100% | 100% | 100% | 97.14% | 0% | 97.95% | 100% | 99.96% | 100% | 100% | 100% | 0 |
| 15342 | RS Ibu dan Anak AL-Barra | 2 | 2025 | 01-07-2026 | 95.52% | 100% | 100% | 95.74% | 86.94% | 3.33% | 93.55% | 100% | 94.84% | 88.89% | 100% | 0% | 0 |
| 15343 | RS Muhammadiyah Palembang | 2 | 2025 | 03-10-2025 | 99.77% | 100% | 99.27% | 0% | 97.88% | 2.79% | 57.05% | 98.33% | 100% | 96.43% | 100% | 100% | 620 |
| 15344 | RS As-syifa | 2 | 2025 | 03-04-2025 | 89.68% | 99% | 98.95% | 72.09% | 74.39% | 12.31% | 89.69% | 100% | 95.65% | 85.94% | 100% | 100% | 0 |
| 15345 | RS Umum Kambang | 2 | 2025 | 03-10-2025 | 84.99% | 80% | 100% | 100% | 78.52% | 0% | 37.87% | 100% | 100% | 80% | 96% | 90.91% | 80.79 |
| 15346 | RS Umum Baiturahim Jambi | 2 | 2025 | 03-10-2025 | 92% | 100% | 100% | 100% | 100% | 0% | 98.82% | 100% | 94.12% | 93.55% | 100% | 100% | 0 |
| 15347 | RS Umum Myria Palembang | 2 | 2025 | 03-10-2025 | 98.25% | 100% | 99.68% | 100% | 55.15% | 2.73% | 73.36% | 100% | 98.63% | 83.72% | 100% | 100% | 0 |
| 15348 | RS Umum Pekanbaru Medical Center | 2 | 2025 | 03-09-2025 | 53.5% | 56% | 100% | 85.71% | 80.43% | 4.17% | 44.83% | 100% | 86.27% | 0% | 100% | 100% | 0 |
| 15349 | RS Merangin Medical Centre | 2 | 2025 | 03-10-2025 | 97.92% | 100% | 100% | 100% | 89.29% | 2% | 85.71% | 100% | 100% | 83.33% | 100% | 100% | 0 |
| 15350 | RS Umum Rimbo Medika | 2 | 2025 | 03-06-2025 | 83.5% | 88% | 100% | 12.5% | 91.24% | 25% | 83.51% | 100% | 90.3% | 82.76% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.