Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 15351 | RS Umum Daerah H. Abdul Manap | 2 | 2025 | 03-03-2025 | 94.09% | 94% | 99.4% | 0% | 71.15% | 1.25% | 75.54% | 100% | 95.97% | 80% | 100% | 100% | 0 |
| 15352 | RS Umum Daerah Nurdin Hamzah | 2 | 2025 | 03-10-2025 | 81.63% | 91% | 100% | 75% | 79.88% | 0% | 77% | 100% | 97.02% | 76.03% | 100% | 100% | 0 |
| 15353 | RS Ibu dan Anak Bunda Noni | 2 | 2025 | 03-08-2025 | 95% | 100% | 100% | 0% | 82.76% | 0% | 91.18% | 0% | 96.49% | 100% | 100% | 0% | 0 |
| 15354 | RS Rafflesia Bengkulu | 2 | 2025 | 03-10-2025 | 78.95% | 81% | 100% | 100% | 93.81% | 3% | 59.08% | 100% | 95.64% | 81.82% | 100% | 100% | 0 |
| 15355 | RS Umum Bina Kasih | 2 | 2025 | 03-07-2025 | 90% | 100% | 100% | 0% | 83.33% | 0% | 69.97% | 100% | 92% | 0% | 100% | 100% | 0 |
| 15356 | RS Umum Daerah Suryah Khairuddin | 2 | 2025 | 03-10-2025 | 100% | 60% | 100% | % | 75% | % | 50% | 100% | 80% | 33.33% | 100% | 50% | 0 |
| 15357 | RS Ibu dan Anak Trinanda Palembang | 2 | 2025 | 03-02-2025 | 87.03% | 100% | 93.02% | 100% | 100% | 0% | 89.89% | 0% | 100% | 100% | 100% | 0% | 0 |
| 15358 | RS Ibu dan Anak Az-Zahra Palembang | 2 | 2025 | 03-06-2025 | 100% | 100% | 100% | 100% | 79.14% | 0% | 81.16% | 100% | 88.03% | 100% | 100% | 100% | 0 |
| 15359 | RS Umum Daerah Sungai Gelam | 2 | 2025 | 03-10-2025 | 96.75% | 97% | 100% | 0% | 86.76% | 0% | 100% | 100% | 97.19% | 100% | 97.56% | 0% | 0 |
| 15360 | RS Umum Daerah Kaur | 2 | 2025 | 03-03-2025 | 87.05% | 88% | 89.02% | 100% | 89.15% | 0% | 89.72% | 88.89% | 91.29% | 89.52% | 90% | 100% | 0 |
| 15361 | RS Umum Daerah Sultan Thaha Saifuddin | 2 | 2025 | 03-10-2025 | 95% | 99% | 100% | 100% | 69.09% | 0% | 100% | 100% | 98.9% | 0% | 89.16% | 100% | 0 |
| 15362 | RS Umum Graha Mandiri | 2 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 96% | 2% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15363 | RS Umum Daerah H. Hanafie | 2 | 2025 | 03-10-2025 | 91.33% | 97% | 100% | 100% | 100% | 4.63% | 100% | 100% | 89.65% | 100% | 100% | 100% | 0 |
| 15364 | RS Siloam Sriwijaya Palembang | 2 | 2025 | 03-10-2025 | 93.98% | 100% | 100% | 100% | 54.7% | 3.03% | 92% | 99.55% | 100% | 76.67% | 100% | 100% | 0 |
| 15365 | RS Bhayangkara Jambi | 2 | 2025 | 08-11-2025 | 100% | 100% | 100% | 100% | 100% | 1.54% | 75% | 100% | 100% | 100% | 100% | 100% | 0 |
| 15366 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 2 | 2025 | 03-07-2025 | 98% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 100% | 0% | 0 |
| 15367 | RS Umum Permata Hati | 2 | 2025 | 03-10-2025 | 94.96% | 99% | 95.13% | 100% | 85.81% | 0% | 59.51% | 100% | 100% | 100% | 95.53% | 100% | 0 |
| 15368 | RS Umum Daerah Ahmad Ripin | 2 | 2025 | 01-01-1970 | 100% | 95% | 95% | 0% | 97.3% | 0% | 96.67% | 96.43% | 99.04% | 80% | 100% | 80% | 0 |
| 15369 | RS Pelabuhan Palembang | 2 | 2025 | 03-10-2025 | 90% | 100% | 100% | 100% | 94.59% | 0% | 73.09% | 100% | 98.37% | 83.33% | 100% | 100% | 0 |
| 15370 | RS Jabal Rahmah Medika | 2 | 2025 | 03-08-2025 | 95.19% | 100% | 99.94% | 100% | 80% | 0% | 80.01% | 100% | 100% | 80% | 100% | 100% | 0 |
| 15371 | RS Mitra Medika Batang Hari | 2 | 2025 | 03-06-2025 | 87.5% | 94% | 99.91% | 100% | 98.5% | 0% | 32.08% | 100% | 100% | 62.5% | 98.08% | 100% | 0 |
| 15372 | RS Umum Daerah Mukomuko | 2 | 2025 | 03-08-2025 | 91.58% | 97% | 100% | 100% | 83.33% | 3.33% | 75.17% | 85.71% | 83.58% | 76.67% | 81.25% | 0% | 0 |
| 15373 | RS Umum YK Madira Palembang | 2 | 2025 | 03-01-2025 | 95% | 98% | 100% | 100% | 68.75% | 86.67% | 92.86% | 100% | 100% | 94.12% | 100% | 86.67% | 0 |
| 15374 | RS Umum Daerah Lagita | 2 | 2025 | 03-03-2025 | 73.53% | 82% | 83.33% | 100% | 80% | 0% | 100% | 100% | 95.24% | 90% | 100% | 87.5% | 92 |
| 15375 | RS Umum Awal Bros Pekanbaru | 2 | 2025 | 03-07-2025 | 98.96% | 100% | 100% | 0% | 35.34% | 17.72% | 70.05% | 100% | 87.56% | 90.57% | 97.87% | 100% | 0 |
| 15376 | RS Umum Daerah Raden Mattaher Jambi | 2 | 2025 | 03-07-2025 | 92.53% | 98% | 98.37% | 0% | 81.42% | 5.26% | 88.76% | 92.02% | 97.54% | 73.61% | 99.01% | 100% | 0 |
| 15377 | RS Bhayangkara M. Hasan Palembang | 2 | 2025 | 03-08-2025 | 90.67% | 89% | 100% | 100% | 92.32% | 0.51% | 95.9% | 100% | 99.86% | 100% | 98.95% | 100% | 0 |
| 15378 | RS Royal Prima | 2 | 2025 | 03-10-2025 | 90% | 90% | 100% | 100% | 84.82% | 1.04% | 88.61% | 100% | 99.81% | 100% | 100% | 0% | 0 |
| 15379 | RS Tk. III 02.06.01 dr. Bratanata | 2 | 2025 | 03-07-2025 | 99.07% | 100% | 99.17% | 100% | 99.24% | 0% | 74.46% | 100% | 99.98% | 100% | 98.98% | 100% | 0 |
| 15380 | RS Umum Daerah Sungai Bahar | 2 | 2025 | 03-10-2025 | 96% | 87% | 94.17% | 50% | 84.75% | 0% | 96.6% | 100% | 93.6% | 91.67% | 97.09% | 100% | |
| 15381 | RS Rapha Theresia | 2 | 2025 | 03-07-2025 | 95.5% | 100% | 100% | 100% | 86.51% | 0% | 50.86% | 100% | 100% | 0% | 100% | 0% | 0 |
| 15382 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 2 | 2025 | 03-06-2025 | 89.27% | 88% | 100% | 100% | 96.91% | 0% | 100% | 100% | 100% | 84.21% | 100% | 100% | 93.31 |
| 15383 | RS Umum Sansani | 2 | 2025 | 03-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 84.34% | 100% | 100% | 0 |
| 15384 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 2 | 2025 | 03-07-2025 | 86.17% | 98% | 100% | % | 66.37% | % | 94.98% | 100% | 100% | 0% | 100% | 0% | 0 |
| 15385 | RS Umum Charitas Hospital Palembang | 2 | 2025 | 03-07-2025 | 98.62% | 100% | 100% | 84.21% | 83.33% | 0.64% | 66.91% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 15386 | RS Islam Siti Khadijah | 2 | 2025 | 03-08-2025 | 89.13% | 100% | 100% | 0% | 88.45% | 0% | 100% | 100% | 100% | 83.05% | 100% | 100% | 0 |
| 15387 | RS Umum Daerah H. Abdurrahman Sayoeti | 2 | 2025 | 03-07-2025 | 90.09% | 100% | 86.93% | 0% | 33.33% | 0% | 88.28% | 100% | 92.55% | 100% | 100% | 100% | 0 |
| 15388 | RS Raudhah | 2 | 2025 | 03-06-2025 | 98.61% | 98% | 100% | 100% | 96.15% | 0% | 90.52% | 100% | 90.45% | 84.88% | 100% | 100% | 100 |
| 15389 | RS Umum Daerah Dr. M. Yunus Bengkulu | 2 | 2025 | 03-08-2025 | 92.86% | 93% | 99.48% | 100% | 44.51% | 3.08% | 99.48% | 100% | 81.67% | 95.92% | 99.07% | 100% | 0 |
| 15390 | RS Ibu dan Anak Amanna | 2 | 2025 | 03-08-2025 | 91.5% | 100% | 100% | 100% | 100% | 0% | 96.15% | 100% | 83.95% | 100% | 100% | 0% | 0 |
| 15391 | RS Ibu dan Anak Annisa | 2 | 2025 | 03-08-2025 | 86.5% | 100% | 100% | 100% | 82.69% | 4.11% | 82.1% | 100% | 100% | 95.06% | 100% | 100% | 0 |
| 15392 | RS Umum Bunda Palembang | 2 | 2025 | 03-10-2025 | 82.5% | 85% | 96% | 86.96% | 86% | 20% | 96% | 90% | 90% | 87% | 99% | 100% | 86 |
| 15393 | RS Umum Santo Antonio Baturaja | 2 | 2025 | 03-10-2025 | 100% | 99% | 100% | 100% | 99.63% | 0% | 97.14% | 100% | 100% | 88.24% | 100% | 100% | 0 |
| 15394 | RS Umum Melati | 2 | 2025 | 03-07-2025 | 95.5% | 92% | 96.58% | 100% | 72.05% | 0% | 98.62% | 100% | 96.04% | 100% | 100% | 100% | 0 |
| 15395 | RS Umum Dr. Noesmir Baturaja | 2 | 2025 | 03-06-2025 | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 96 |
| 15396 | RS Umum Daerah Kolonel Abundjani/Bangko | 2 | 2025 | 03-10-2025 | 98.45% | 97% | 99.02% | 32% | 45.94% | 0% | 98.92% | 100% | 95.57% | 0% | 78.14% | 100% | 0 |
| 15397 | RS Ibu dan Anak Mama | 2 | 2025 | 03-09-2025 | 97% | 88% | 100% | 0% | 97.09% | 0% | 95.95% | 0% | 100% | 100% | 100% | 0% | 100 |
| 15398 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 2 | 2025 | 03-09-2025 | 94.01% | 91% | 100% | 0% | 96.92% | 2.11% | 99.84% | 100% | 95.36% | 0% | 100% | 100% | 0 |
| 15399 | RS Umum Erni Medika | 2 | 2025 | 03-08-2025 | 77.78% | 75% | 83.33% | 100% | 90.91% | 100% | 90.91% | 100% | 9.01% | 83.33% | 90.91% | 83.33% | 50 |
| 15400 | RS Umum Daerah Gandus Palembang | 2 | 2025 | 03-10-2025 | 85.02% | 96% | 100% | 0% | 100% | 0% | 100% | 100% | 96.14% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.