Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19151 | RS Umum Daerah Ciracas | 3 | 2025 | 01-01-1970 | 99.5% | 100% | 100% | 100% | 100% | 1.69% | 93.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19152 | RS Umum Hermina Kemayoran | 3 | 2025 | 04-09-2025 | 89.17% | 100% | 100% | 95.24% | 91.04% | 0% | 73.08% | 100% | 97.34% | 80% | 100% | 100% | 0 |
| 19153 | RS Umum Daerah Pasar Rebo | 3 | 2025 | 04-07-2025 | 90.25% | 100% | 100% | 0% | 78.8% | 1% | 100% | 100% | 81.57% | 87.18% | 100% | 100% | 90.07 |
| 19154 | RS Siloam Agora | 3 | 2025 | 04-08-2025 | 99.53% | 100% | 100% | 0% | 88.4% | 4.35% | 84.42% | 100% | 100% | 80% | 100% | 100% | 0 |
| 19155 | RS Umum Premier Jatinegara | 3 | 2025 | 04-08-2025 | 93.45% | 100% | 100% | 0% | 59.9% | 9.78% | 63.23% | 100% | 81.13% | 71.43% | 97.32% | 100% | 0 |
| 19156 | RS Umum Daerah Cilincing | 3 | 2025 | 01-01-1970 | 98% | 100% | 100% | 0% | 88.71% | 4.17% | 99.78% | 100% | 100% | 100% | 100% | 100% | 95.45 |
| 19157 | RS Jiwa Dr. Soeharto Heerdjan | 3 | 2025 | 04-10-2025 | 96.52% | 99% | 100% | 0% | 87.41% | 0% | 88.06% | 100% | 99.62% | 92.37% | 100% | 100% | 0 |
| 19158 | RS Umum Sumber Waras | 3 | 2025 | 04-08-2025 | 90.33% | 97% | 97.98% | % | 82.92% | 1.18% | 73.87% | 100% | 99.87% | 90.14% | 100% | 100% | 0 |
| 19159 | RS Umum Aulia | 3 | 2025 | 04-07-2025 | 88.5% | 100% | 100% | 80% | 96.66% | 3.51% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19160 | RS Umum Universitas Kristen Indonesia | 3 | 2025 | 04-10-2025 | 90.23% | 94% | 97.25% | 100% | 71.35% | 4.26% | 84.13% | 100% | 99.32% | 63.86% | 100% | 80% | 0 |
| 19161 | RS Umum Pelni Petamburan | 3 | 2025 | 04-09-2025 | 98.24% | 100% | 100% | 88.89% | 80.64% | 1.39% | 86.04% | 100% | 97.38% | 87.5% | 100% | 100% | 0 |
| 19162 | RS Ibu dan Anak AL-Fauzan | 3 | 2025 | 04-09-2025 | 99.5% | 100% | 100% | 0% | 85.71% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 19163 | RS Umum Hermina Jatinegara | 3 | 2025 | 04-10-2025 | 96.21% | 99% | 99.75% | 100% | 80.29% | 0% | 86% | 100% | 97.42% | 93.38% | 100% | 100% | 82 |
| 19164 | RS Khusus Bedah Salemba Satu | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 0% | 100% | 100% | 0% | 0 |
| 19165 | RS Tk. IV Cijantung | 3 | 2025 | 04-01-2025 | 98.28% | 98% | 95.6% | 100% | 93% | 0% | 74.22% | 98.55% | 77.85% | 100% | 96.02% | 100% | 0 |
| 19166 | RS Umum Bhakti Mulia | 3 | 2025 | 04-09-2025 | 94.1% | 96% | 96.45% | 100% | 80.21% | 2.25% | 93.66% | 100% | 100% | 94% | 98.07% | 100% | 96 |
| 19167 | RS Umum Restu Kasih | 3 | 2025 | 04-03-2025 | 99.35% | 99% | 100% | 0% | 66.19% | 0% | 62.28% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19168 | RS Umum Daerah Pademangan | 3 | 2025 | 01-01-1970 | 87.4% | 97% | 96.09% | 0% | 94.42% | 9.38% | 62.92% | 100% | 86.22% | 75% | 87.5% | 100% | 0 |
| 19169 | RS Umum Daerah Johar Baru | 3 | 2025 | 01-01-1970 | 91.5% | 96% | 100% | 0% | 74.09% | 0% | 58.37% | 100% | 91.36% | 80% | 100% | 100% | 0 |
| 19170 | RS Umum Daerah Tanah Abang | 3 | 2025 | 01-01-1970 | 87.62% | 100% | 100% | 0% | 93.99% | 0% | 65.57% | 100% | 93.11% | 100% | 100% | 100% | |
| 19171 | RSUPN Dr. Cipto Mangunkusumo | 3 | 2025 | 04-10-2025 | 97.57% | 99% | 99.32% | 75% | 79.24% | 3.53% | 89.58% | 100% | 96.27% | 100% | 100% | 100% | 0 |
| 19172 | RS Ibu dan Anak Tambak | 3 | 2025 | 04-10-2025 | 97.1% | 94% | 100% | 100% | 98.95% | 0% | 66.55% | 100% | 97.34% | 83.23% | 100% | 100% | 97.71 |
| 19173 | RSUP Persahabatan | 3 | 2025 | 04-08-2025 | 92.74% | 100% | 100% | 0% | 53.65% | 2.33% | 97.78% | 100% | 93.29% | 97.73% | 100% | 100% | 0 |
| 19174 | RS Umum Harapan Bunda | 3 | 2025 | 04-10-2025 | 85.9% | 100% | 100% | 0% | 76.33% | 6.2% | 62.38% | 100% | 92.7% | 100% | 99.89% | 100% | 0 |
| 19175 | RS Umum Hermina Daan Mogot | 3 | 2025 | 04-05-2025 | 91% | 100% | 100% | 100% | 92.03% | 4.84% | 93.71% | 100% | 99.65% | 83.33% | 100% | 100% | 95 |
| 19176 | RS Umum Firdaus | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 100% | 84.44% | 0.83% | 78% | 100% | 95% | 80% | 100% | 100% | 0 |
| 19177 | RS Brawijaya Saharjo | 3 | 2025 | 04-10-2025 | 84.67% | 96% | 99.91% | 100% | 98.27% | 0% | 71.47% | 100% | 99.84% | 91.84% | 100% | 100% | 0 |
| 19178 | RS Ibu dan Anak SamMarie Basra | 3 | 2025 | 04-02-2025 | 90% | 100% | 100% | 0% | 80% | 0% | 80.45% | 100% | 84.43% | 77.78% | 100% | 100% | 0 |
| 19179 | RS Menteng Mitra Afia | 3 | 2025 | 11-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 98.41% | 100% | 100% | 100% | 0 |
| 19180 | RS Umum Harapan Jayakarta | 3 | 2025 | 04-09-2025 | 90% | 100% | 100% | 100% | 91.98% | 0% | 86.67% | 100% | 99.85% | 95.83% | 100% | 81.25% | |
| 19181 | Mayapada Hospital Kuningan | 3 | 2025 | 04-10-2025 | 85.58% | 100% | 100% | 0% | 85.41% | 0% | 70.91% | 100% | 99.69% | 85.71% | 100% | 100% | 0 |
| 19182 | RS Umum Gading Pluit | 3 | 2025 | 04-04-2025 | 99.57% | 97% | 99.84% | 0% | 94.75% | 0% | 70.79% | 100% | 100% | 76.92% | 99.63% | 100% | 0 |
| 19183 | RS Gigi dan Mulut FKG Univ. Indonesia | 3 | 2025 | 04-10-2025 | 81.76% | 100% | 100% | 0% | 82.35% | 0% | 100% | 100% | 95.19% | 0% | 100% | 100% | 0 |
| 19184 | RS Umum Mitra Kemayoran | 3 | 2025 | 04-09-2025 | 99.76% | 100% | 100% | 0% | 90.13% | 0% | 90.74% | 100% | 100% | 0% | 100% | 100% | |
| 19185 | RS Umum Cinta Kasih Tzu Chi | 3 | 2025 | 04-07-2025 | 75.96% | 92% | 100% | 100% | 78.12% | 2.78% | 68.95% | 100% | 88.39% | 100% | 84.1% | 100% | 0 |
| 19186 | RS Umum Royal Taruma | 3 | 2025 | 04-07-2025 | 90.65% | 100% | 99.85% | 0% | 97.61% | 2.78% | 77.07% | 100% | 100% | 91.36% | 100% | 100% | 0 |
| 19187 | RS Umum Andhika | 3 | 2025 | 04-09-2025 | 95.08% | 100% | 100% | 0% | 66.67% | 2.15% | 47.29% | 100% | 99.59% | 100% | 100% | 100% | 90 |
| 19188 | RS Ibu dan Anak Metro Hospitals Kebon Jeruk | 3 | 2025 | 04-10-2025 | 91.45% | 100% | 100% | 100% | 89.69% | 0% | 72.41% | 100% | 93.13% | 77.78% | 100% | 100% | 96.8 |
| 19189 | RS Ibu dan Anak Grand Family | 3 | 2025 | 04-10-2025 | 91.76% | 92% | 100% | 0% | 67% | 2.08% | 91.39% | 100% | 94.27% | 0% | 100% | 100% | 97.25 |
| 19190 | RS Umum Bunda Jakarta | 3 | 2025 | 04-08-2025 | 99.14% | 100% | 100% | 0% | 51.22% | 3.33% | 76.06% | 100% | 98.7% | 100% | 100% | 100% | 0 |
| 19191 | RS Umum Patria IKKT | 3 | 2025 | - | 97.31% | 95% | 100% | 62.5% | 94.76% | 2.38% | 92.17% | 100% | 99.73% | 88.54% | 100% | 100% | 0 |
| 19192 | RS Anak dan Bunda Harapan Kita | 3 | 2025 | 04-09-2025 | 80.64% | 99% | 96.1% | 85.71% | 53.11% | 1.2% | 98.88% | 99.48% | 98.69% | 100% | 100% | 100% | 85.44 |
| 19193 | RS Umum Medika Permata Hijau | 3 | 2025 | 04-10-2025 | 87.53% | 100% | 100% | 0% | 87.98% | 2.94% | 59.05% | 100% | 95.56% | 100% | 100% | 100% | 0 |
| 19194 | RS Umum Siloam Mampang | 3 | 2025 | 04-10-2025 | 95.54% | 100% | 100% | 0% | 69.94% | 3.57% | 72.84% | 100% | 100% | 97.62% | 100% | 91.67% | 0 |
| 19195 | RS Umum Adhyaksa | 3 | 2025 | 04-10-2025 | 80% | 100% | 100% | 0% | 49.58% | 0% | 58.79% | 100% | 99% | 92.86% | 100% | 100% | 0 |
| 19196 | RS Ibu dan Anak St. Yusuf | 3 | 2025 | 04-08-2025 | 88.22% | 100% | 100% | 72.73% | 80.74% | 10.34% | 87.9% | 100% | 86.15% | 100% | 99.91% | 100% | 0 |
| 19197 | RS Umum Daerah Budhi Asih | 3 | 2025 | 01-01-1970 | 87.42% | 100% | 100% | 100% | 68.74% | 0% | 90.12% | 100% | 99.7% | 82.76% | 100% | 100% | 0 |
| 19198 | RS Muhammadiyah Taman Puring | 3 | 2025 | 04-09-2025 | 93.56% | 100% | 100% | 0% | 100% | 2.63% | 71.43% | 100% | 100% | 80.95% | 100% | 100% | 82 |
| 19199 | RS Umum PAD Gatot Soebroto | 3 | 2025 | 04-08-2025 | 84.5% | 99% | 100% | 100% | 82.81% | 2.05% | 92.19% | 100% | 86.72% | 89.06% | 100% | 100% | |
| 19200 | RS Ibu dan Anak Kemang Medical Care | 3 | 2025 | 04-10-2025 | 74.07% | 100% | 100% | 0% | 86.64% | 0% | 71.07% | 100% | 99.98% | 0% | 100% | 0% | 85.91 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.