Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 19201 | RS Pondok Indah Puri Indah | 3 | 2025 | 04-10-2025 | 95.16% | 100% | 100% | 0% | 91.82% | 6.96% | 68.31% | 100% | 0% | 88.89% | 99.17% | 100% | 0 |
| 19202 | RS Umum Harum | 3 | 2025 | 04-10-2025 | 90% | 100% | 100% | 0% | 66.68% | 0% | 58.62% | 100% | 80.42% | 80% | 93.67% | 83.33% | 0 |
| 19203 | RS Umum AL Dr. Mintoharjo | 3 | 2025 | 01-01-1970 | 82% | 98% | 100% | 0% | 84.07% | 2.73% | 83.98% | 100% | 95.89% | 83.33% | 100% | 100% | 0 |
| 19204 | RS Umum Daerah dr. Rasidin Padang | 3 | 2025 | 01-01-1970 | 90.83% | 92% | 99.7% | 100% | 63.46% | 19.35% | 90.78% | 100% | 92.83% | 100% | 100% | 100% | 0 |
| 19205 | RS Umum Bidadari | 3 | 2025 | 04-05-2025 | 100% | 100% | 100% | 94.52% | 96.88% | 2.25% | 95.29% | 100% | 97.37% | 97.73% | 96.05% | 100% | 0 |
| 19206 | RS Santa Maria Pekanbaru | 3 | 2025 | 04-10-2025 | 98.82% | 100% | 100% | 100% | 92.81% | 0% | 87.18% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19207 | RS Umum Medicare Sorek | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 100% | 86.67% | 0% | 95.26% | 100% | 83.87% | 90.62% | 100% | 100% | 0 |
| 19208 | RS Khusus Mata SMEC | 3 | 2025 | 04-04-2025 | 97% | 100% | 100% | % | 97.42% | 0% | 100% | 100% | 97.28% | 100% | 100% | 100% | 0 |
| 19209 | RS Umum Islam Ibnu Sina | 3 | 2025 | 04-05-2025 | 91.55% | 100% | 100% | 100% | 95.48% | 0.5% | 84% | 100% | 95.45% | 80.88% | 100% | 100% | 0 |
| 19210 | RS Umum Mesra | 3 | 2025 | 04-10-2025 | 82.5% | 94% | 80% | 66.67% | 75% | 0% | 45% | 100% | 100% | 100% | 75% | 66.67% | 50 |
| 19211 | RS Umum Siloam Dhirga Surya | 3 | 2025 | 04-09-2025 | 97.24% | 98% | 100% | 0% | 80.19% | 2.41% | 88.52% | 100% | 99.9% | 31.82% | 100% | 100% | 96 |
| 19212 | RS Umum Daerah Bengkalis | 3 | 2025 | 04-10-2025 | 98.46% | 100% | 100% | 100% | 68.49% | 19.51% | 97.3% | 100% | 91.09% | 100% | 100% | 100% | 0 |
| 19213 | RS Jiwa Prof. Dr. Muhammad Ildrem | 3 | 2025 | 04-10-2025 | 86.69% | 86% | 100% | 0% | 96.97% | 0% | 100% | 100% | 100% | 100% | 73.33% | 100% | 0 |
| 19214 | RS Ibu dan Anak Safira | 3 | 2025 | 04-08-2025 | 99% | 100% | 100% | 85.71% | 96% | 0% | 93.33% | 100% | 100% | 100% | 100% | 0% | 0 |
| 19215 | RS Umum Yos Sudarso | 3 | 2025 | 04-08-2025 | 99.31% | 100% | 100% | 0% | 63.44% | 3.98% | 69.03% | 100% | 84.62% | 100% | 97.14% | 100% | 0 |
| 19216 | RS Tk. IV Pekanbaru | 3 | 2025 | 04-04-2025 | 92.5% | 100% | 100% | % | 91.46% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 0 |
| 19217 | RS Pertamina Hulu Rokan | 3 | 2025 | 04-10-2025 | 85% | 100% | 100% | 0% | 88.25% | 0% | 88% | 0% | 0% | 89.66% | 100% | 100% | 92.9 |
| 19218 | RS Islam Ibnu Sina Bukittinggi | 3 | 2025 | 04-08-2025 | 88.5% | 97% | 100% | 0% | 82.47% | 3.68% | 67.17% | 87.1% | 94% | 87.88% | 100% | 85.71% | 0 |
| 19219 | RS Umum Muhammadiyah Sumatera Utara | 3 | 2025 | 04-10-2025 | 89.05% | 94% | 100% | 87.5% | 92.11% | 0% | 91.63% | 100% | 99.87% | 69.23% | 100% | 100% | 89 |
| 19220 | RS Umum Vina Estetica | 3 | 2025 | 04-10-2025 | 86.2% | 89% | 70% | 0% | 80% | 1.41% | 60% | 100% | 98.84% | 100% | 100% | 0% | 0 |
| 19221 | RS Khusus Bedah Ropanasuri | 3 | 2025 | 04-10-2025 | 88.52% | 100% | 100% | % | 89.85% | 4.49% | 34.59% | 100% | 58.55% | 88.89% | 100% | 100% | 0 |
| 19222 | RS Umum Kasih Ibu Rengat | 3 | 2025 | 04-08-2025 | 89.78% | 92% | 89.29% | 0% | 94.55% | 0% | 89.73% | 100% | 95.99% | 88.64% | 100% | 100% | 0 |
| 19223 | RS Tk. IV Bukittinggi | 3 | 2025 | - | 84% | 81% | 92.83% | 89.88% | 95.81% | 0% | 95.68% | 91.04% | 94.27% | 93.22% | 92.26% | 100% | 0 |
| 19224 | RS Umum Daerah Kec.Mandau | 3 | 2025 | - | 90% | 92% | 100% | 0% | 86.18% | 42.24% | 90% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 19225 | RS Jiwa Prof. Dr. Hasan Basri Saanin Datuk Tan Par | 3 | 2025 | 04-10-2025 | 98.04% | 100% | 100% | 0% | 92.95% | 0% | 98.76% | 100% | 100% | 66.3% | 100% | 0% | 98.36 |
| 19226 | RS Khusus Ginjal Rasyida | 3 | 2025 | 04-10-2025 | 100% | 100% | 100% | % | 100% | 0% | 97% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19227 | RS Jiwa Tampan | 3 | 2025 | 04-10-2025 | 88.18% | 98% | 99.75% | 0% | 66.99% | 0% | 75.67% | 100% | 99.11% | 0% | 97.22% | 100% | 0 |
| 19228 | RS Khusus Bedah Accuplast | 3 | 2025 | 04-07-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 86.21% | 6.9% | 100% | 100% | 100% | 0% | 0 |
| 19229 | RS Umum Semen Padang Hospital | 3 | 2025 | 04-10-2025 | 87.76% | 100% | 100% | 100% | 40.62% | 20.12% | 42.3% | 100% | 81.94% | 0% | 100% | 100% | 0 |
| 19230 | RS Bhayangkara Tk. III Kota Pekanbaru | 3 | 2025 | 04-10-2025 | 100% | 95% | 100% | 100% | 83.33% | 0% | 83.33% | 100% | 100% | 76.67% | 100% | 80% | 85 |
| 19231 | RS Umum Bunda Padang | 3 | 2025 | 04-09-2025 | 92.14% | 100% | 100% | 80% | 81.86% | 2.42% | 57.06% | 100% | 84.46% | 0% | 100% | 100% | 95.48 |
| 19232 | RS Ibu dan Anak Murni Teguh Rosiva | 3 | 2025 | 04-10-2025 | 88.87% | 100% | 100% | 0% | 88.92% | 0% | 90.24% | 100% | 71.72% | 0% | 100% | 100% | 0 |
| 19233 | OG Hospital | 3 | 2025 | 04-10-2025 | 97.04% | 95% | 100% | 95.51% | 100% | 0% | 78.09% | 100% | 97.43% | 0% | 100% | 0% | 90.09 |
| 19234 | RS Otak DR. Drs. M. Hatta Bukittinggi | 3 | 2025 | 04-10-2025 | 90% | 100% | 98.01% | 100% | 81.2% | 0% | 81.51% | 100% | 91.94% | 100% | 100% | 100% | 0 |
| 19235 | RS Umum Haji Medan | 3 | 2025 | 04-10-2025 | 85.37% | 94% | 100% | 100% | 93.97% | 1.61% | 99.49% | 100% | 100% | 92.13% | 100% | 100% | 90.95 |
| 19236 | RS Umum Daerah Padang Sidempuan | 3 | 2025 | 04-10-2025 | 93.52% | 87% | 97.24% | 0% | 96.68% | 0% | 72.86% | 100% | 100% | 76.67% | 86.72% | 100% | 0 |
| 19237 | RS Bhayangkara Padang | 3 | 2025 | - | 100% | 100% | 100% | 100% | 85.11% | 0% | 85.86% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 19238 | RS 3M Plus | 3 | 2025 | 04-08-2025 | 90% | 100% | 100% | 0% | 86.74% | 100% | 75% | 100% | 100% | 0% | 100% | 100% | 0 |
| 19239 | RS Umum Universitas Sumatera Utara | 3 | 2025 | 04-10-2025 | 85% | 100% | 100% | 100% | 74.73% | 0% | 52% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19240 | RS TNI Tk. IV 01.07.03 | 3 | 2025 | 04-10-2025 | 97.5% | 98% | 100% | 100% | 100% | 0% | 99.08% | 100% | 71.96% | 100% | 100% | 100% | 0 |
| 19241 | RS Umum Aisyiyah Padang | 3 | 2025 | 04-09-2025 | 100% | 100% | 100% | 75% | 57.14% | 7.14% | 45.56% | 100% | 96.56% | 100% | 100% | 100% | |
| 19242 | RS Ibu Anak Norfa Husada | 3 | 2025 | 04-08-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 19243 | RS Umum Bethesda Gunungsitoli | 3 | 2025 | 04-09-2025 | 95.65% | 100% | 0% | 100% | 91.14% | 2.5% | 75.94% | 100% | 100% | 81.53% | 100% | 100% | 0 |
| 19244 | RS Umum Imelda Pekerja Indonesia | 3 | 2025 | 04-07-2025 | 98% | 98% | 98.1% | 99.29% | 98.75% | 0% | 98.8% | 98.89% | 98% | 98.33% | 98.57% | 98.33% | 0 |
| 19245 | RS Umum Ibnu Sina Kota Payakumbuh | 3 | 2025 | 04-08-2025 | 89.45% | 100% | 100% | 100% | 71.31% | 0% | 66.29% | 100% | 89.08% | 81.25% | 100% | 0% | 0 |
| 19246 | RS Umum Indah | 3 | 2025 | 04-07-2025 | 99.45% | 100% | 100% | 100% | 98.89% | 0% | 100% | 100% | 98.18% | 100% | 100% | 100% | 0 |
| 19247 | RS Umum Daerah Kabupaten Sijunjung | 3 | 2025 | 04-10-2025 | 90.67% | 93% | 97.92% | 50% | 60% | 2.86% | 97.64% | 100% | 90% | 87.5% | 96.17% | 93.02% | 96 |
| 19248 | RS Islam Ibnu Sina Panti Yarsi | 3 | 2025 | 04-10-2025 | 93.21% | 92% | 100% | 100% | 83.9% | 4.03% | 69.91% | 100% | 90.66% | 81.48% | 100% | 100% | 89.5 |
| 19249 | RS Umum Daerah Dr. RM. Pratomo Bagansiapiapi | 3 | 2025 | 04-09-2025 | 82.75% | 92% | 100% | 42.86% | 56.25% | 0% | 92.99% | 100% | 100% | 84.27% | 100% | 50% | 0 |
| 19250 | RS Umum Daerah Raja Musa | 3 | 2025 | 04-10-2025 | 80.74% | 76% | 81.58% | 100% | 65.83% | 0% | 100% | 100% | 67.57% | 70% | 43.75% | 50% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.