Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 22951 | RS Umum Permata Cirebon | 4 | 2025 | 10-07-2025 | 82.35% | 98% | 100% | 100% | 70.97% | 0% | 78.71% | 100% | 97.42% | 81.82% | 99.93% | 81.82% | 0 |
| 22952 | RS EMC Sentul | 4 | 2025 | 05-11-2025 | 97.62% | 100% | 100% | 0% | 92.53% | 14.49% | 69.72% | 100% | 95.54% | 93.5% | 100% | 97.3% | 0 |
| 22953 | RS Umum Daerah dr. Slamet Garut | 4 | 2025 | 05-09-2025 | 80.41% | 81% | 100% | 40% | 93.57% | 2.48% | 67.77% | 96.56% | 98.97% | 81.82% | 75.16% | 90% | 88.24 |
| 22954 | RS Umum Jasa Kartini | 4 | 2025 | 05-10-2025 | 84.08% | 87% | 100% | 100% | 83.57% | 0.64% | 88.04% | 100% | 86.2% | 95% | 100% | 100% | 83.33 |
| 22955 | RS Umum Daerah M. A. Sentot Patrol | 4 | 2025 | 05-10-2025 | 87.1% | 91% | 90.91% | 100% | 99.12% | 0% | 97.36% | 96.46% | 93.1% | 99.17% | 100% | 100% | 0 |
| 22956 | RS Umum Harapan Keluarga | 4 | 2025 | 05-05-2025 | 91.64% | 95% | 96.84% | 18.18% | 54.49% | 2.21% | 68.12% | 76.47% | 94.77% | 0% | 98.62% | 100% | 0 |
| 22957 | RS Umum Daerah Kesehatan Kerja | 4 | 2025 | 05-05-2025 | 85.42% | 100% | 100% | 100% | 70.75% | 0% | 91.5% | 100% | 93.58% | 50% | 100% | 100% | 0 |
| 22958 | RS Umum Citama | 4 | 2025 | 05-07-2025 | 83.23% | 78% | 99.17% | 100% | 84.58% | 4% | 100% | 100% | 98.67% | 97.01% | 99.75% | 100% | 99.6 |
| 22959 | RS Unggul Karsa Medika | 4 | 2025 | 05-06-2025 | 98.73% | 93% | 97.87% | 80% | 92.54% | 6.36% | 75.06% | 100% | 78.54% | 87.1% | 98.95% | 0% | 85.25 |
| 22960 | RS Umum Mitra Plumbon | 4 | 2025 | 05-10-2025 | 99.7% | 99% | 100% | 100% | 66.52% | 1.33% | 69.93% | 100% | 83.52% | 97.85% | 100% | 100% | 0 |
| 22961 | RS Umum Hermina Depok | 4 | 2025 | 05-08-2025 | 99.05% | 98% | 99.85% | 96.88% | 97.46% | 2.79% | 94.82% | 100% | 100% | 97.2% | 99.87% | 100% | 0 |
| 22962 | RS Umum Khalishah | 4 | 2025 | 05-10-2025 | 90% | 87% | 100% | 100% | 76.26% | 0.51% | 78.7% | 87.95% | 85.76% | 73.33% | 98.18% | 100% | 88.57 |
| 22963 | RS Helsa Citeureup | 4 | 2025 | 05-06-2025 | 100% | 100% | 100% | 100% | 94% | 1.67% | 93% | 100% | 95% | 84.62% | 100% | 100% | 80 |
| 22964 | RS Ibu dan Anak Livasya | 4 | 2025 | 05-10-2025 | 95.92% | 92% | 100% | 100% | 53.2% | 1.75% | 90.82% | 100% | 92.65% | 100% | 100% | 100% | 0 |
| 22965 | RS Ibu dan Anak Irhamna Indramayu | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 95% | 0% | 100% | 100% | 100% | 0% | 0 |
| 22966 | RS Umum Daerah Kab. Ciamis | 4 | 2025 | 05-07-2025 | 90% | 93% | 95% | 100% | 70% | 0% | 95% | 99.42% | 96.13% | 85% | 95% | 100% | 86.47 |
| 22967 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 4 | 2025 | 05-05-2025 | 98% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 100 |
| 22968 | RS Umum Melati | 4 | 2025 | 05-06-2025 | 95% | 88% | 97.56% | 100% | 64.68% | 0% | 100% | 100% | 97.86% | 100% | 100% | 100% | 0 |
| 22969 | RS Umum Daerah Lebong | 4 | 2025 | 01-01-1970 | 85.71% | 100% | 100% | 100% | 85.71% | 0% | 100% | 100% | 100% | 100% | 100% | 75% | 0 |
| 22970 | RS Umum Pusat Dr. Rivai Abdullah | 4 | 2025 | 05-10-2025 | 91.75% | 100% | 100% | 0% | 89.82% | 0% | 86.43% | 100% | 100% | 100% | 100% | 100% | 92.11 |
| 22971 | RS Umum Charitas Hospital Palembang | 4 | 2025 | 05-10-2025 | 97.8% | 100% | 100% | 75% | 81.26% | 3.03% | 53% | 100% | 93.54% | 89.58% | 100% | 100% | 0 |
| 22972 | RS Umum Daerah Sungai Bahar | 4 | 2025 | 05-10-2025 | 96% | 90% | 89.81% | 40% | 91.37% | 0% | 100% | 100% | 93.98% | 91.67% | 94.44% | 100% | |
| 22973 | RS Umum Dokter Maulana AK | 4 | 2025 | 05-07-2025 | 90% | 100% | 93.75% | 0% | 96.25% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0 |
| 22974 | RS Umum Santo Antonio Baturaja | 4 | 2025 | 05-09-2025 | 75% | 87% | 100% | 100% | 93.75% | 0% | 80% | 100% | 100% | 100% | 100% | 100% | 0 |
| 22975 | RS Umum Daerah Dr. Ibnu Sutowo Baturaja | 4 | 2025 | 01-01-1970 | 94.08% | 100% | 100% | 100% | 100% | 0% | 98.34% | 100% | 98.86% | 96.08% | 100% | 100% | 0 |
| 22976 | RS Ibu dan Anak Az-Zahra Palembang | 4 | 2025 | 05-06-2025 | 97.99% | 100% | 100% | 100% | 84.67% | 0% | 81.88% | 100% | 100% | 100% | 100% | 100% | 93.58 |
| 22977 | RS Jiwa Ernaldi Bahar Provinsi Sumatera Selatan | 4 | 2025 | 05-09-2025 | 86.34% | 100% | 100% | % | 91.41% | % | 96.72% | 100% | 100% | 0% | 100% | 100% | 0 |
| 22978 | RS Umum Dr. Noesmir Baturaja | 4 | 2025 | 01-01-1970 | 99.39% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 22979 | RS Ibu dan Anak Amanna | 4 | 2025 | 05-07-2025 | 90.5% | 100% | 100% | 100% | 100% | 0% | 96.67% | 100% | 88.92% | 100% | 100% | 0% | 0 |
| 22980 | RS Umum Daerah H. Hanafie | 4 | 2025 | 05-10-2025 | 91% | 98% | 100% | 100% | 100% | 3.43% | 100% | 100% | 89.91% | 99.12% | 100% | 100% | 0 |
| 22981 | RS Awal Bros A. Yani | 4 | 2025 | 05-07-2025 | 72.29% | 95% | 100% | 100% | 79.01% | 3.82% | 76.67% | 100% | 97.68% | 89.86% | 100% | 100% | 90.61 |
| 22982 | RS Umum Daerah Sultan Thaha Saifuddin | 4 | 2025 | 05-10-2025 | 97.33% | 98% | 100% | 100% | 68.73% | 0% | 100% | 100% | 98.91% | 0% | 69.33% | 100% | 0 |
| 22983 | RS Siloam Sriwijaya Palembang | 4 | 2025 | 05-09-2025 | 92.04% | 100% | 100% | 100% | 58.29% | 2.78% | 81.31% | 98.79% | 100% | 80% | 100% | 97.73% | 0 |
| 22984 | RS Ibu dan Anak Mama | 4 | 2025 | - | 96% | 87% | 100% | 100% | 95.9% | 0% | 91.3% | 100% | 98.13% | 100% | 100% | 100% | 0 |
| 22985 | RS Umum Daerah Dr. Sobirin Kabupaten Musi Rawas | 4 | 2025 | 05-06-2025 | 89.2% | 86% | 100% | 0% | 96.88% | 0% | 100% | 100% | 100% | 91.67% | 100% | 100% | 93.73 |
| 22986 | RS Umum Daerah dr. H. M. Rabain Muara Enim | 4 | 2025 | 05-09-2025 | 80.09% | 67% | 100% | 83.72% | 82.99% | 3.85% | 94.69% | 100% | 95.76% | 94.64% | 100% | 100% | |
| 22987 | RS Umum Daerah Kabupaten Empat Lawang | 4 | 2025 | 05-10-2025 | 86.59% | 91% | 100% | 100% | 100% | 4.35% | 97.91% | 100% | 100% | 81.82% | 100% | 81.82% | 0 |
| 22988 | RS Ibu dan Anak Ananda Lubuk Linggau | 4 | 2025 | 05-08-2025 | 100% | 100% | 100% | 100% | 97.74% | 3.57% | 96.58% | 100% | 91.83% | 100% | 100% | 100% | |
| 22989 | RS Umum Bukit Asam Medika | 4 | 2025 | 05-10-2025 | 98.91% | 99% | 97.33% | 33.33% | 96.92% | 0% | 93.79% | 97.08% | 98.03% | 0% | 100% | 100% | 0 |
| 22990 | RS Umum Daerah Nurdin Hamzah | 4 | 2025 | 04-11-2025 | 81.45% | 90% | 100% | 50% | 79.15% | 0% | 80.6% | 100% | 97.28% | 78.51% | 100% | 66.67% | 0 |
| 22991 | RS Ibu dan Anak Bunda Noni | 4 | 2025 | 05-09-2025 | 98.5% | 100% | 100% | 0% | 86.67% | 0% | 89.36% | 0% | 100% | 100% | 100% | 0% | 0 |
| 22992 | RS Umum Pusat Dr. Mohammad Hoesin Palembang | 4 | 2025 | 05-08-2025 | 87.27% | 97% | 99.86% | 33.33% | 91.06% | 0.9% | 89% | 100% | 97.25% | 100% | 99.26% | 100% | 0 |
| 22993 | RS Pertamina Dumai | 4 | 2025 | 05-10-2025 | 98% | 97% | 100% | 0% | 83.75% | 0% | 55.56% | 100% | 90.55% | 100% | 100% | 100% | 0 |
| 22994 | RS Umum Daerah Tugu Jaya | 4 | 2025 | 05-06-2025 | 98.5% | 100% | 100% | % | 100% | % | 100% | 100% | 97.92% | 100% | 100% | 0% | 0 |
| 22995 | RS Umum Daerah Kepahiang | 4 | 2025 | 05-09-2025 | 80.8% | 82% | 100% | 80% | 84.81% | 0% | 88.96% | 100% | 99.37% | 97.22% | 100% | 100% | 0 |
| 22996 | RS Umum Daerah KH. Daud Arif | 4 | 2025 | 05-09-2025 | 87.75% | 98% | 95.08% | 100% | 59.27% | 0% | 100% | 100% | 82.26% | 100% | 100% | 0% | 0 |
| 22997 | RS Ibu dan Anak Zainab | 4 | 2025 | 05-10-2025 | 83.91% | 95% | 100% | 0% | 89.64% | 0% | 81.29% | 100% | 99.56% | 93.33% | 100% | 100% | 0 |
| 22998 | RS Umum Daerah Sungai Gelam | 4 | 2025 | 05-10-2025 | 96.86% | 97% | 100% | 0% | 89.76% | 0% | 38.1% | 100% | 97.38% | 100% | 100% | 100% | 0 |
| 22999 | RS Umum Graha Mandiri | 4 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23000 | RS Bhayangkara Dumai | 4 | 2025 | 02-06-2026 | 100% | 75% | 0% | % | 75% | % | 0% | 0% | 0% | 0% | 0% | 0% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.