Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 23051 | RS Umum Wijaya Kusumah | 12 | 2025 | 95% | 97% | 100% | 50% | 89.52% | 83.65% | 93.2% | 100% | 100% | 0% | 100% | 100% | 92.54 |
| 23052 | RS Umum Daerah Banjar | 12 | 2025 | 94.14% | 93% | 100% | 0% | 34.31% | 2.21% | 95.88% | 100% | 96.58% | 91.5% | 100% | 0% | 80.475 |
| 23053 | RS Mitra Husada Ciawigebang | 12 | 2025 | 100% | 100% | 96.7% | 100% | 59.79% | 1.43% | 77.78% | 100% | 100% | 97.3% | 89.58% | 100% | 81 |
| 23054 | RS Umum Daerah Cileungsi | 12 | 2025 | 72.13% | 71% | 92.19% | 82.76% | 85.8% | 1.65% | 60.74% | 100% | 93.69% | 91.18% | 91.25% | 100% | 87.61 |
| 23055 | RS Umum Khalishah | 12 | 2025 | 98% | 99% | 100% | 100% | 72.56% | 2.33% | 80.52% | 88.06% | 83.22% | 83.33% | 100% | 0% | 87.4277 |
| 23056 | RS Umum Medika Dramaga | 12 | 2025 | 79% | 82% | 100% | 0% | 84.21% | 16.54% | 71.43% | 100% | 100% | 70.27% | 100% | 100% | 80.14 |
| 23057 | RS Umum Jasa Kartini | 12 | 2025 | 84.36% | 88% | 100% | 100% | 90.18% | 5.06% | 85.77% | 100% | 88.1% | 93.85% | 99.83% | 100% | 81.75 |
| 23058 | RS Umum Permata Bunda | 12 | 2025 | 96.29% | 98% | 98.92% | 100% | 96.26% | 0% | 89.18% | 98.8% | 90% | 86% | 94.32% | 100% | 80 |
| 23059 | RS Umum Daerah Kab. Ciamis | 12 | 2025 | 87.5% | 89% | 98.43% | 25% | 62% | 0% | 95.99% | 100% | 96.88% | 86.67% | 98.02% | 100% | 87 |
| 23060 | RS Jantung Hasna Medika Kuningan | 12 | 2025 | 93.74% | 100% | 100% | 0% | 86.25% | 0% | 99.85% | 100% | 99.49% | 84.85% | 100% | 100% | 93 |
| 23061 | RS Pertamina Cirebon | 12 | 2025 | 87.62% | 100% | 100% | 100% | 89.06% | 0% | 87.42% | 100% | 84.14% | 100% | 100% | 100% | 94.14 |
| 23062 | RS Umum KMC Luragung | 12 | 2025 | 98.51% | 100% | 100% | 100% | 76.76% | 0% | 87.88% | 100% | 75.37% | 83.33% | 100% | 100% | 0 |
| 23063 | RS Umum Mitra Plumbon | 12 | 2025 | 98.67% | 100% | 99.96% | 100% | 70.14% | 1.29% | 73.22% | 100% | 83.33% | 95.88% | 100% | 100% | 89.23 |
| 23064 | RS Umum Daerah 45 Kuningan | 12 | 2025 | 94.79% | 93% | 100% | 0% | 36.33% | 1.96% | 93.39% | 97.96% | 86.94% | 66.67% | 98.42% | 95.24% | 82.03 |
| 23065 | RS Umum Rumah Sehat Terpadu Dompet Dhuafa | 12 | 2025 | 94.91% | 100% | 100% | 0% | 94.57% | 0% | 92.26% | 100% | 94.71% | 0% | 100% | 100% | 81 |
| 23066 | RS Umum Ummi | 12 | 2025 | 85.84% | 94% | 98.19% | 60% | 70.57% | 10.58% | 33.01% | 100% | 100% | 98.57% | 86.35% | 100% | 95.06 |
| 23067 | RS Sentosa | 12 | 2025 | 100% | 100% | 100% | 100% | 75.13% | 6.47% | 40.33% | 100% | 98.8% | 80.3% | 100% | 100% | 93.6 |
| 23068 | RS Paru Provinsi Jawa Barat | 12 | 2025 | 99.07% | 99% | 98.76% | 100% | 96.98% | 0% | 98.6% | 100% | 98.17% | 98.98% | 99.09% | 100% | 95.47 |
| 23069 | RS Umum Kuningan Medical Center | 12 | 2025 | 82% | 95% | 95.91% | 0% | 100% | 0% | 100% | 0% | 88.39% | 0% | 85.71% | 100% | 85.16 |
| 23070 | RS Umum Universitas Muhammadiyah Cirebon | 12 | 2025 | 50% | 75% | 60% | 70% | 52.28% | 7.32% | 80% | 100% | 80% | 40% | 68% | 100% | 80 |
| 23071 | RS Umum Dadi Keluarga Ciamis | 12 | 2025 | 99.07% | 99% | 99.53% | 100% | 100% | 2.92% | 74.39% | 97.95% | 100% | 88.57% | 100% | 100% | 583.9 |
| 23072 | RS Umum Daerah Waled | 12 | 2025 | 84.81% | 98% | 99.89% | 68.57% | 67.51% | 1.25% | 82.6% | 100% | 83.38% | 100% | 98.01% | 100% | 83.28 |
| 23073 | RS Umum Sentra Medika Cibinong | 12 | 2025 | 85.36% | 95% | 99.48% | 0% | 37.05% | 21.28% | 68.93% | 100% | 99.94% | 100% | 100% | 100% | 89.02 |
| 23074 | RS Umum Islam Bogor | 12 | 2025 | 86.04% | 100% | 100% | 0% | 85.4% | 1.52% | 73.74% | 100% | 98.91% | 60% | 100% | 100% | 77.72 |
| 23075 | RS Umum Hermina Mekarsari | 12 | 2025 | 86.91% | 100% | 100% | 100% | 51.16% | 4.2% | 82.72% | 100% | 100% | 100% | 100% | 100% | 84.73 |
| 23076 | RS Permata Kuningan | 12 | 2025 | 87.5% | 86% | 100% | 100% | 85.5% | 100% | 90.5% | 100% | 100% | 100% | 100% | 100% | 90 |
| 23077 | RS Ibu dan Anak Sawojajar | 12 | 2025 | 100% | 100% | 100% | 100% | 96.85% | 0% | 89.52% | 100% | 84.42% | 100% | 100% | 100% | 0 |
| 23078 | RS Umum Juliana | 12 | 2025 | 91% | 100% | 100% | 100% | 74.34% | 0% | 60.51% | 100% | 100% | 83.8% | 100% | 100% | 90.99 |
| 23079 | RS Umum El-Syifa | 12 | 2025 | 90% | 95% | 100% | 100% | 97% | 0% | 71.08% | 100% | 81.7% | 100% | 100% | 100% | 85.09 |
| 23080 | RS Umum Sekar Kamulyan | 12 | 2025 | 96.94% | 99% | 94.74% | 0% | 56.6% | 0% | 65.16% | 100% | 100% | 71.91% | 100% | 100% | 87.43 |
| 23081 | RS Umum Citama | 12 | 2025 | 84.78% | 93% | 99.99% | 100% | 85.52% | 2.7% | 99.97% | 100% | 99.27% | 84.09% | 100% | 100% | 99.5 |
| 23082 | RS Ibu dan Anak Assalam | 12 | 2025 | 95% | 93% | 100% | 92.98% | 70.96% | 5.56% | 62.11% | 64.71% | 90.84% | 100% | 100% | 100% | 80 |
| 23083 | RS Umum Permata Cirebon | 12 | 2025 | 90.05% | 100% | 99.81% | 100% | 73.46% | 1.27% | 83.31% | 100% | 97.38% | 66.67% | 99.87% | 100% | 98.59 |
| 23084 | RS Ibu dan Anak Respati | 12 | 2025 | 82.26% | 80% | 94.92% | 100% | 35.37% | 2.42% | 84.44% | 87.88% | 97.43% | 71.43% | 100% | 100% | 90.8 |
| 23085 | RS Umum Daerah Arjawinangun | 12 | 2025 | 96.48% | 100% | 99.96% | 85.71% | 92.03% | 3.65% | 94.27% | 100% | 94.42% | 100% | 96.1% | 100% | 93.42 |
| 23086 | RS Khusus Orthopedi RSOP Ciamis | 12 | 2025 | 100% | 100% | 100% | % | 90.7% | 0% | 93.87% | 100% | 66.06% | 100% | 100% | 100% | |
| 23087 | RS Umum Daerah Kawali | 12 | 2025 | 90.09% | 89% | 100% | 100% | 70.36% | 0% | 95.56% | 100% | 96.14% | 85.71% | 100% | 100% | 90 |
| 23088 | RS Umum Daerah Linggajati Kuningan | 12 | 2025 | 82.69% | 89% | 94.94% | 100% | 88.36% | 0% | 89.47% | 99.02% | 94.07% | 81.72% | 86.13% | 100% | 163 |
| 23089 | RS Ibu dan Anak dr. Hj. Karmini EH | 12 | 2025 | 91.15% | 95% | 100% | 0% | 100% | 0% | 100% | 100% | 94.89% | 100% | 100% | 100% | 86.48 |
| 23090 | RS Umum Daerah Sayang | 12 | 2025 | 83.02% | 85% | 100% | 100% | 68.97% | 0% | 93.97% | 100% | 99.98% | 58.87% | 100% | 100% | 0 |
| 23091 | RS Harapan Sehati | 12 | 2025 | 99.42% | 99% | 98.93% | 100% | 99.07% | 27.03% | 95.24% | 100% | 100% | 83.33% | 98.84% | 76.47% | 77.3 |
| 23092 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 12 | 2025 | 98% | 94% | 100% | 0% | 100% | 0% | 83.64% | 100% | 100% | 60% | 100% | 100% | 85 |
| 23093 | RS Mata Bandung Eye Center | 12 | 2025 | 94% | 100% | 100% | 0% | 88.1% | 6.19% | 93.33% | 100% | 100% | 100% | 100% | 100% | 96.8 |
| 23094 | RS Islam Aysha | 12 | 2025 | 87.8% | 100% | 100% | 66.67% | 87.01% | 19% | 73.89% | 100% | 97.49% | 53.33% | 100% | 100% | 80 |
| 23095 | RS Umum Amira | 12 | 2025 | 87.36% | 100% | 99.59% | 100% | 92.97% | 0.63% | 90.88% | 100% | 81.86% | 0% | 100% | 100% | 86 |
| 23096 | RS Sentra Medika Langut | 12 | 2025 | 100% | 99% | 98.62% | 100% | 89.66% | 11.11% | 66.57% | 100% | 100% | 91.6% | 100% | 91.67% | 96 |
| 23097 | RS Umum Kebonjati | 12 | 2025 | 87.15% | 94% | 99.8% | 83.33% | 96.17% | 5.24% | 83.03% | 100% | 91.35% | 84.38% | 98.28% | 100% | 96.25 |
| 23098 | RS Unggul Karsa Medika | 12 | 2025 | 86.54% | 94% | 99.87% | 80% | 90.91% | 4.06% | 77.88% | 100% | 80.6% | 90.41% | 98.29% | 100% | 90.79 |
| 23099 | RS Umum Hermina Depok | 12 | 2025 | 99.88% | 99% | 100% | 95.83% | 96.28% | 3.7% | 95.74% | 100% | 100% | 98.23% | 99.1% | 100% | 96.75 |
| 23100 | RS Primaya Sukabumi | 12 | 2025 | 90.68% | 98% | 100% | 100% | 99.54% | 0.87% | 92.47% | 100% | 100% | 100% | 100% | 100% | 92.43 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.