Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 23051 | RS Raudhah | 4 | 2025 | 05-09-2025 | 98.33% | 98% | 100% | 100% | 97.75% | 0% | 92.5% | 100% | 92.5% | 80.88% | 100% | 100% | 94.4 |
| 23052 | RS Mitra | 4 | 2025 | 05-09-2025 | 94.74% | 100% | 100% | 83.33% | 82.47% | 3.28% | 83.33% | 100% | 98% | 89.29% | 100% | 100% | 0 |
| 23053 | RS As-syifa | 4 | 2025 | 05-05-2025 | 88.22% | 100% | 100% | 75% | 75.49% | 7.94% | 94.77% | 100% | 95.65% | 88.89% | 100% | 100% | 0 |
| 23054 | RS Umum Bunda Palembang | 4 | 2025 | 05-08-2025 | 90% | 92% | 98% | 96% | 92% | 15% | 87% | 94% | 92% | 89% | 97% | 100% | 89 |
| 23055 | RS Umum Daerah Hasanuddin Damrah Manna | 4 | 2025 | 05-08-2025 | 89% | 97% | 100% | 100% | 82.81% | 0% | 95.31% | 100% | 100% | 88.89% | 100% | 85.94% | 0 |
| 23056 | RS Umum Erni Medika | 4 | 2025 | 05-06-2025 | 92.5% | 94% | 75% | 100% | 90% | 100% | 94.34% | 94.34% | 90.91% | 90.91% | 100% | 98.18% | 55 |
| 23057 | RS Umum YK Madira Palembang | 4 | 2025 | 05-08-2025 | 92.5% | 95% | 100% | 90% | 89% | 0% | 98% | 100% | 100% | 98% | 100% | 98% | 0 |
| 23058 | RS Umum Daerah Palembang Bari | 4 | 2025 | 05-06-2025 | 85.47% | 100% | 100% | 100% | 96.42% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 23059 | RS Umum Rimbo Medika | 4 | 2025 | 05-06-2025 | 81% | 91% | 100% | 20% | 87.25% | 20% | 88.31% | 100% | 92.04% | 85.19% | 100% | 100% | 78.05 |
| 23060 | RS Umum Pekanbaru Medical Center | 4 | 2025 | 05-10-2025 | 80.5% | 72% | 100% | 83.33% | 85.73% | 4.55% | 57.85% | 100% | 84.37% | 100% | 100% | 100% | 0 |
| 23061 | RS Merangin Medical Centre | 4 | 2025 | 05-10-2025 | 95.83% | 100% | 100% | 100% | 93.33% | 3.85% | 86.67% | 100% | 100% | 86.67% | 100% | 100% | 0 |
| 23062 | RS Umum Daerah Dr. M. Yunus Bengkulu | 4 | 2025 | 05-09-2025 | 92.05% | 93% | 99.15% | 100% | 41.92% | 3.43% | 99.24% | 100% | 84.29% | 89.61% | 99.11% | 100% | 0 |
| 23063 | RS Umum Daerah Rantau Ikil | 4 | 2025 | - | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 23064 | RS Umum Myria Palembang | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 57.55% | 0.99% | 75.14% | 100% | 100% | 79.82% | 100% | 100% | 0 |
| 23065 | RS Ibu dan Anak AL-Barra | 4 | 2025 | 01-07-2026 | 88.57% | 100% | 100% | 92.31% | 98.77% | 3.12% | 97.94% | 100% | 96.91% | 94.74% | 100% | 0% | 0 |
| 23066 | RS Umum Kambang | 4 | 2025 | 05-10-2025 | 74.59% | 87% | 100% | 77.78% | 77.48% | 0% | 69.92% | 100% | 100% | 80% | 82.93% | 81.25% | 0 |
| 23067 | RS Jabal Rahmah Medika | 4 | 2025 | 05-07-2025 | 92.36% | 100% | 100% | 100% | 77.32% | 1.09% | 80.45% | 100% | 100% | 80.17% | 100% | 100% | 0 |
| 23068 | RS Umum Daerah Semende Darat Laut | 4 | 2025 | - | 94.23% | 68% | 100% | 0% | 99.45% | 0% | 0% | 0% | 100% | 0% | 100% | 100% | 0 |
| 23069 | RS Islam At-Taqwa Gumawang | 4 | 2025 | 05-10-2025 | 86% | 85% | 86.06% | 100% | 71.32% | 1.79% | 88.65% | 100% | 91.63% | 0% | 100% | 100% | 0 |
| 23070 | RS Umum Awal Bros Panam | 4 | 2025 | 05-09-2025 | 85.39% | 97% | 100% | 100% | 71.81% | 35.18% | 78.4% | 100% | 99.64% | 85.24% | 100% | 100% | 99.43 |
| 23071 | RS Ibu dan Anak Karunia Indah Medika | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 0% | 70.71% | 0% | 78.67% | 0% | 91.07% | 21.33% | 100% | 100% | 98 |
| 23072 | RS Umum Ummi Bengkulu | 4 | 2025 | 05-09-2025 | 91.42% | 98% | 100% | 71.74% | 54.8% | 0% | 98.57% | 100% | 99.85% | 66.89% | 100% | 100% | 0 |
| 23073 | RS Khusus Mata SMEC Pekanbaru | 4 | 2025 | 05-02-2025 | 98% | 100% | 100% | % | 98.04% | 1.08% | 100% | 100% | 98.99% | 100% | 100% | 100% | 0 |
| 23074 | RS Umum Daerah Kota Prabumulih | 4 | 2025 | 06-04-2025 | 85.3% | 97% | 86.25% | 82.61% | 82.65% | 2.82% | 90.91% | 100% | 99.28% | 81.33% | 90.7% | 0% | 85.16 |
| 23075 | RS Umum Daerah Ogan Komering Ulu Timur | 4 | 2025 | 05-08-2025 | 97.96% | 93% | 94.48% | 100% | 85.67% | 1.04% | 94.39% | 100% | 100% | 78.03% | 96.04% | 100% | 0 |
| 23076 | RS AR Bunda Kota Prabumulih | 4 | 2025 | 05-01-2025 | 85.53% | 87% | 96.62% | 100% | 84.62% | 0% | 97% | 100% | 84.65% | 83.87% | 96.43% | 100% | 0 |
| 23077 | RS Umum Daerah Martapura | 4 | 2025 | 05-07-2025 | 83.31% | 100% | 97.72% | 100% | 87.46% | 0% | 95.88% | 100% | 98.66% | 94.17% | 89.84% | 100% | 0 |
| 23078 | RS Tk. IV Lahat | 4 | 2025 | 05-06-2025 | 100% | 80% | 98% | 100% | 78% | 75% | 80% | 77% | 100% | 90% | 97% | 100% | 0 |
| 23079 | RS Umum Daerah Sungai Lilin | 4 | 2025 | 05-10-2025 | 80% | 80% | 100% | 100% | 80.09% | 0% | 100% | 100% | 94.99% | 88.5% | 100% | 100% | 0 |
| 23080 | RS Ar-Royyan | 4 | 2025 | 01-01-1970 | 100% | 100% | 100% | 80% | 100% | 4.17% | 100% | 100% | 92.31% | 100% | 100% | 90% | 0 |
| 23081 | RS Umum Daerah Bayung Lincir | 4 | 2025 | - | 72.5% | 85% | 97.41% | 100% | 36.47% | 0% | 91.53% | 100% | 100% | 83.72% | 95.57% | 100% | 0 |
| 23082 | RS Hermina OPI Jakabaring | 4 | 2025 | 05-10-2025 | 98% | 100% | 100% | 100% | 70.14% | 0.83% | 81% | 100% | 80.87% | 76.67% | 100% | 100% | 91.75 |
| 23083 | Aulia Hospital | 4 | 2025 | 05-10-2025 | 92.45% | 82% | 98.9% | 40.74% | 88.74% | 28.98% | 69.29% | 100% | 100% | 71.7% | 100% | 100% | 0 |
| 23084 | RS Hermina Pekanbaru | 4 | 2025 | 05-07-2025 | 88.12% | 89% | 100% | 3.03% | 20.11% | 2.19% | 36.17% | 100% | 100% | 14.81% | 100% | 100% | 0 |
| 23085 | RS Umum Daerah Lubai Ulu | 4 | 2025 | 05-07-2025 | 94% | 88% | 92.5% | 0% | 89.21% | 0% | 57.5% | 100% | 83.24% | 88% | 100% | 100% | 0 |
| 23086 | RS Umum Daerah Sekayu | 4 | 2025 | 01-01-1970 | 85.01% | 95% | 100% | 100% | 100% | 0% | 95.83% | 98.07% | 100% | 97.11% | 100% | 100% | 83.13 |
| 23087 | RS Umum Prima Pekanbaru | 4 | 2025 | 05-08-2025 | 93.85% | 99% | 98.89% | 87.5% | 82% | 5.08% | 85.64% | 99.38% | 80.35% | 80% | 100% | 100% | 0 |
| 23088 | RS Bunda Medika Jakabaring | 4 | 2025 | 05-07-2025 | 97% | 99% | 100% | 83.33% | 92.11% | 2.43% | 98.73% | 100% | 95.04% | 93.33% | 100% | 100% | 90 |
| 23089 | RS Pertamina Kota Prabumulih | 4 | 2025 | 05-10-2025 | 93.49% | 96% | 100% | 100% | 89.71% | 0% | 96.6% | 100% | 84.35% | 86.67% | 100% | 100% | 0 |
| 23090 | RS Ibu dan Anak Dwi Sari | 4 | 2025 | 05-03-2025 | 92.24% | 100% | 100% | 73.17% | 99.71% | 0% | 99.23% | 100% | 100% | 99.54% | 100% | 100% | 96 |
| 23091 | RS Umum Universitas Riau | 4 | 2025 | 05-08-2025 | 89% | 96% | 100% | 0% | 95.45% | 5.88% | 88.89% | 0% | 85.07% | 80% | 100% | 100% | 85 |
| 23092 | RS Umum Daerah Gelumbang | 4 | 2025 | 05-03-2025 | 89% | 100% | 100% | 0% | 87.88% | 0% | 100% | 100% | 88.89% | 83.33% | 100% | 100% | 0 |
| 23093 | RS Umum Daerah Muara Beliti | 4 | 2025 | 05-11-2025 | 89% | 87% | 100% | 0% | 92.86% | 0% | 92.31% | 100% | 96% | 85% | 100% | 100% | 88.53 |
| 23094 | RS AR Bunda Kota Lubuk Linggau | 4 | 2025 | 05-06-2025 | 96.65% | 100% | 100% | 100% | 83.33% | 0% | 92.83% | 100% | 100% | 81.36% | 100% | 100% | 0 |
| 23095 | RS Umum Daerah Sukajadi | 4 | 2025 | 05-07-2025 | 98.54% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 90.2% | 93.33% | 100% | 100% | 0 |
| 23096 | RS Umum Daerah Pratama Makarti Jaya | 4 | 2025 | 05-07-2025 | 85.45% | 90% | 100% | 0% | 81.25% | 0% | 83.72% | 0% | 92.42% | 0% | 100% | 0% | 0 |
| 23097 | RS Umum Daerah Banyuasin | 4 | 2025 | 05-10-2025 | 83.49% | 81% | 98.19% | 100% | 91.47% | 0% | 100% | 100% | 95.63% | 0% | 100% | 0% | 0 |
| 23098 | RS Umum Fadhilah Kota Prabumulih | 4 | 2025 | 05-05-2025 | 99.5% | 100% | 100% | 100% | 100% | 2.44% | 100% | 100% | 100% | 91.54% | 100% | 100% | 0 |
| 23099 | RS Umum Daerah Kota Dumai | 4 | 2025 | 05-08-2025 | 80.9% | 88% | 100% | 100% | 14.84% | 10.13% | 88.37% | 100% | 93.68% | 70% | 100% | 100% | 0 |
| 23100 | RS Daerah Madani Kota Pekanbaru | 4 | 2025 | 05-07-2025 | 77.42% | 81% | 100% | 100% | 98.52% | 0% | 100% | 100% | 93.79% | 100% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.