Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 23001 | RS Ibu dan Anak Prima Qonita | 4 | 2025 | 05-10-2025 | 91.12% | 100% | 100% | 100% | 90.27% | 0% | 91.53% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 23002 | RS Umum Bina Kasih | 4 | 2025 | 05-07-2025 | 92.5% | 100% | 100% | 100% | 100% | 0% | 60.48% | 100% | 85% | 0% | 100% | 100% | 0 |
| 23003 | RS Umum dr. AK. Gani Kota Palembang | 4 | 2025 | 05-07-2025 | 91.06% | 100% | 100% | 100% | 67.69% | 0.94% | 74.32% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23004 | RS Umum Daerah Suryah Khairuddin | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 0% | 66.67% | 0% | 50% | 100% | 80% | 50% | 100% | 0% | 0 |
| 23005 | RS Umum Daerah Petanang | 4 | 2025 | 05-07-2025 | 90% | 88% | 100% | 0% | 100% | 0% | 0% | 0% | 83.33% | 0% | 0% | 100% | 0 |
| 23006 | RS Ibu dan Anak Graha Kurnia | 4 | 2025 | 05-06-2025 | 99.5% | 97% | 100% | 100% | 93.33% | 0% | 96.67% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23007 | RS Ibu dan Anak Annisa | 4 | 2025 | 05-07-2025 | 88% | 100% | 100% | 100% | 80.95% | 3.77% | 83.19% | 100% | 100% | 97.25% | 100% | 100% | 0 |
| 23008 | RS Umum Daerah Gandus Palembang | 4 | 2025 | 05-10-2025 | 85.09% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 93.75% | 100% | 100% | 100% | 0 |
| 23009 | RS Umum Daerah Kaur | 4 | 2025 | 05-05-2025 | 89.21% | 89% | 88.38% | 100% | 87.32% | 0% | 89.2% | 94.44% | 88.31% | 88.11% | 90% | 100% | 0 |
| 23010 | RS Umum Daerah Siti Aisyah Kota Lubuk Linggau | 4 | 2025 | - | 94.79% | 99% | 97.65% | 100% | 98.84% | 1.52% | 92.61% | 100% | 95.15% | 66.67% | 85.76% | 100% | 0 |
| 23011 | RS Umum Pusri Palembang | 4 | 2025 | 05-07-2025 | 85.31% | 100% | 100% | 100% | 86.36% | 1.05% | 86.67% | 100% | 99.33% | 90.74% | 100% | 100% | 0 |
| 23012 | RS Graha Yasmine | 4 | 2025 | 05-09-2025 | 91.5% | 96% | 100% | 100% | 96.88% | 2% | 90.82% | 85.71% | 98.5% | 93.48% | 100% | 100% | 0 |
| 23013 | RS Umum Daerah Kayuagung | 4 | 2025 | 05-09-2025 | 84% | 93% | 100% | 89.23% | 85% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23014 | RS Muhammadiyah Palembang | 4 | 2025 | 05-09-2025 | 99.85% | 100% | 100% | 0% | 99.41% | 1.2% | 43.53% | 100% | 100% | 91.18% | 100% | 100% | 458 |
| 23015 | RS Ibu dan Anak Annisa | 4 | 2025 | 05-10-2025 | 86.39% | 100% | 100% | 97.92% | 97.43% | 0% | 97.49% | 85.71% | 99.9% | 96.55% | 100% | 100% | 0 |
| 23016 | RS Umum Ar-Rasyid Palembang | 4 | 2025 | 05-08-2025 | 94.66% | 100% | 100% | 100% | 85.94% | 3.4% | 84.38% | 100% | 90.61% | 0% | 100% | 100% | 0 |
| 23017 | RS Umum Daerah Prof. Dr. H. Chatib Quzwain | 4 | 2025 | 05-07-2025 | 99% | 99% | 98.41% | 0% | 96.96% | 25.17% | 100% | 100% | 99.69% | 93.33% | 97.37% | 100% | 0 |
| 23018 | RS Islam Arafah | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 16.67% | 80% | 0.29% | 44.74% | 100% | 99.93% | 100% | 100% | 100% | 0 |
| 23019 | RS Umum Awal Bros Pekanbaru | 4 | 2025 | 05-09-2025 | 97.63% | 100% | 99.97% | 0% | 36.59% | 16.63% | 81.4% | 100% | 87.56% | 97.99% | 100% | 100% | 96 |
| 23020 | RS Bhayangkara M. Hasan Palembang | 4 | 2025 | 05-10-2025 | 91.67% | 91% | 97.91% | 100% | 97.45% | 1% | 96.06% | 100% | 99.85% | 100% | 98.34% | 100% | 0 |
| 23021 | RS Khusus Mata Masyarakat Provinsi Sumatera Selatan | 4 | 2025 | 05-06-2025 | 91.11% | 100% | 96.67% | 0% | 75.42% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 23022 | RS Umum Daerah H. Abdul Manap | 4 | 2025 | 05-06-2025 | 92.34% | 97% | 98.8% | 0% | 68.02% | 0% | 75.14% | 100% | 96.64% | 87.72% | 100% | 100% | 0 |
| 23023 | RS Umum Daerah Raden Mattaher Jambi | 4 | 2025 | 05-08-2025 | 91% | 98% | 91.83% | 66.67% | 77.66% | 4.83% | 90.69% | 89.75% | 98.04% | 79.51% | 99.25% | 100% | 0 |
| 23024 | RS Umum Daerah Mukomuko | 4 | 2025 | 05-08-2025 | 89.83% | 89% | 100% | 100% | 63.89% | 7.27% | 79.46% | 85.71% | 96.91% | 81.08% | 75% | 0% | 0 |
| 23025 | RS Hermina Palembang | 4 | 2025 | 05-10-2025 | 96% | 95% | 100% | 100% | 90.16% | 0.58% | 95% | 100% | 100% | 91.07% | 100% | 100% | 0 |
| 23026 | RS Umum Permata Hati | 4 | 2025 | 05-10-2025 | 99.48% | 100% | 94.29% | 100% | 70% | 0% | 56.35% | 100% | 100% | 100% | 90% | 100% | 0 |
| 23027 | RS Langit Golden Medika | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 100% | 96.93% | 1.85% | 100% | 100% | 98.68% | 100% | 100% | 100% | 0 |
| 23028 | RS Royal Prima | 4 | 2025 | 05-10-2025 | 90% | 92% | 100% | 100% | 84.11% | 0% | 85.95% | 100% | 99.7% | 100% | 100% | 100% | 0 |
| 23029 | RS Jiwa Daerah Provinsi Jambi | 4 | 2025 | 05-08-2025 | 87.49% | 100% | 100% | % | 87.8% | % | 69.5% | 0% | 95% | 61.22% | 100% | 0% | 0 |
| 23030 | RS Eria | 4 | 2025 | 05-10-2025 | 96% | 96% | 93.99% | 75% | 75.58% | 0% | 78.23% | 100% | 95.56% | 76.09% | 98.44% | 72% | 0 |
| 23031 | RS Musi Medika Cendikia | 4 | 2025 | 05-08-2025 | 88.15% | 100% | 100% | 0% | 90.27% | 0% | 89.47% | 0% | 90.1% | 89.76% | 100% | 0% | 0 |
| 23032 | RS Tk. III 02.06.01 dr. Bratanata | 4 | 2025 | 05-06-2025 | 99.46% | 100% | 98.96% | 100% | 99.81% | 0% | 75.07% | 100% | 99.99% | 100% | 90.7% | 100% | 0 |
| 23033 | RS Jiwa Soeprapto Provinsi Bengkulu | 4 | 2025 | 05-07-2025 | 88.47% | 96% | 100% | 0% | 97.37% | 0% | 84.59% | 0% | 99.32% | 100% | 100% | 0% | 0 |
| 23034 | Charitas Hospital Kenten | 4 | 2025 | 05-08-2025 | 98.68% | 100% | 97.07% | 100% | 59.27% | 1.03% | 49.87% | 100% | 94.16% | 100% | 100% | 87.5% | 0 |
| 23035 | RS Umum Daerah Haji Abdoel Madjid Batoe | 4 | 2025 | 01-01-1970 | 89% | 97% | 94% | 100% | 96% | 0% | 95% | 98% | 98.5% | 82% | 100% | 100% | 0 |
| 23036 | RS Umum Santa Theresia | 4 | 2025 | 05-10-2025 | 88.65% | 90% | 100% | 0% | 85.4% | 0.94% | 89.57% | 94.81% | 95.17% | 82.61% | 100% | 100% | 0 |
| 23037 | Charitas Hospital Arga Makmur | 4 | 2025 | 05-10-2025 | 75.16% | 87% | 100% | 0% | 100% | 0% | 100% | 100% | 94.15% | 0% | 100% | 100% | 0 |
| 23038 | RS Bhayangkara Jambi | 4 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 1% | 75% | 100% | 98% | 100% | 100% | 100% | 0 |
| 23039 | RS Khusus Gigi dan Mulut Palembang Provinsi Sumate | 4 | 2025 | 01-01-1970 | 85.5% | 100% | 100% | 0% | 81% | 0% | 100% | 0% | 100% | 70.29% | 100% | 23.53% | 0 |
| 23040 | RS Siloam Jambi | 4 | 2025 | 05-09-2025 | 100% | 100% | 100% | 0% | 59.25% | 1.14% | 57.36% | 100% | 96.94% | 33.33% | 100% | 100% | 0 |
| 23041 | RS Islam Siti Khadijah | 4 | 2025 | 05-09-2025 | 96.6% | 100% | 100% | 0% | 89.43% | 0% | 100% | 100% | 100% | 97.78% | 100% | 100% | 0 |
| 23042 | RS Umum Daerah Kolonel Abundjani/Bangko | 4 | 2025 | 05-06-2025 | 98.24% | 98% | 99.69% | 51.85% | 51% | 2.37% | 99.78% | 100% | 97.6% | 0% | 90.68% | 100% | 83 |
| 23043 | RS Rapha Theresia | 4 | 2025 | 05-07-2025 | 97% | 100% | 100% | 100% | 93.89% | 3.33% | 36.79% | 100% | 100% | 0% | 100% | 0% | 0 |
| 23044 | RS Umum Sansani | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 82 |
| 23045 | RS Pelabuhan Palembang | 4 | 2025 | 05-06-2025 | 90% | 100% | 100% | 100% | 81.12% | 0% | 70.23% | 100% | 99.75% | 86.84% | 100% | 100% | 86.13 |
| 23046 | RS Umum Daerah H. Abdurrahman Sayoeti | 4 | 2025 | 05-06-2025 | 91.02% | 96% | 98.12% | 0% | 21.67% | 0% | 85.22% | 100% | 95.36% | 100% | 100% | 100% | 0 |
| 23047 | RS Umum Sriwijaya | 4 | 2025 | - | 84% | 100% | 100% | 100% | 87% | 0% | 89.7% | 100% | 88.24% | 84.67% | 100% | 100% | 0 |
| 23048 | RS Umum Daerah Siti Fatimah Provinsi Sumatera Sela | 4 | 2025 | 05-09-2025 | 91.86% | 91% | 99.44% | 0% | 97.91% | 0.53% | 99.77% | 100% | 97.03% | 0% | 100% | 100% | 0 |
| 23049 | RS Mitra Medika Batang Hari | 4 | 2025 | 05-06-2025 | 85.48% | 90% | 100% | 100% | 98.67% | 0% | 29.6% | 100% | 100% | 80% | 99.48% | 0% | 0 |
| 23050 | RS Umum Daerah Lagita | 4 | 2025 | 05-02-2025 | 73.53% | 82% | 83.33% | 100% | 72% | 100% | 100% | 100% | 88.89% | 90% | 92.86% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.