Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 23401 | RS Jasmine | 4 | 2025 | 05-07-2025 | 99.06% | 100% | 100% | 100% | 100% | 0% | 96.3% | 0% | 100% | 82.76% | 100% | 100% | 0 |
| 23402 | RS Ibu dan Anak Mawar | 4 | 2025 | - | 85.15% | 100% | 100% | 100% | 86.67% | 0% | 92.86% | 100% | 81.08% | 88.24% | 100% | 100% | 0 |
| 23403 | RS Primaya Bhakti Wara | 4 | 2025 | 05-10-2025 | 94.43% | 100% | 100% | 0% | 100% | 0.71% | 97.48% | 100% | 100% | 100% | 81.03% | 100% | 0 |
| 23404 | RS Umum Aka Medika Sribhawono | 4 | 2025 | 05-09-2025 | 85% | 100% | 100% | 100% | 76.74% | 0% | 57.14% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23405 | RS Umum Mitra Husada | 4 | 2025 | 05-09-2025 | 62.78% | 94% | 99.4% | 57.14% | 79.82% | 19.82% | 97.32% | 100% | 92.89% | 70% | 99.79% | 100% | 90 |
| 23406 | RS Umum Daerah Muhammad Zein | 4 | 2025 | 05-10-2025 | 67.5% | 100% | 100% | 0% | 58.79% | 0% | 100% | 100% | 100% | 85.71% | 100% | 0% | 0 |
| 23407 | RS Umum Permata Hati Metro | 4 | 2025 | 05-09-2025 | 98.5% | 100% | 96.5% | 87.5% | 94.41% | 4.72% | 100% | 100% | 100% | 100% | 98% | 100% | 0 |
| 23408 | RS Umum Tria Dipa | 4 | 2025 | 05-08-2025 | 98.66% | 100% | 98.67% | 0% | 72.73% | 9.09% | 48.41% | 100% | 99.47% | 100% | 100% | 100% | 0 |
| 23409 | RS Umum Daerah May Jen HM Ryacudu | 4 | 2025 | 05-09-2025 | 81.93% | 100% | 100% | 100% | 79.19% | 0% | 96.5% | 100% | 100% | 96.15% | 100% | 100% | 0 |
| 23410 | RS Siti Khodijah | 4 | 2025 | 05-09-2025 | 86% | 100% | 100% | 76.92% | 80.09% | 9.52% | 89.19% | 100% | 93.56% | 80% | 100% | 100% | 0 |
| 23411 | RS Santa Elisabeth Sei Lekop | 4 | 2025 | 01-01-1970 | 99.5% | 100% | 100% | 85.92% | 79.73% | 2.03% | 79.43% | 96.62% | 85.88% | 79.59% | 100% | 89.81% | 0 |
| 23412 | RS Ibu dan Anak Asih Kota Metro | 4 | 2025 | 05-10-2025 | 98% | 100% | 100% | 100% | 91.92% | 0% | 100% | 100% | 93.77% | 100% | 100% | 100% | 0 |
| 23413 | RS Umum Daerah Kriopanting Payung | 4 | 2025 | 05-09-2025 | 90% | 99% | 100% | 0% | 96.81% | 0% | 90.48% | 100% | 96.71% | 100% | 100% | 0% | 100 |
| 23414 | RS Airan Raya | 4 | 2025 | 05-07-2025 | 89% | 99% | 100% | 0% | 86.76% | 4.13% | 70.49% | 100% | 98.22% | 90.43% | 99.86% | 100% | 0 |
| 23415 | RS Ibu Anak Puti Bungsu | 4 | 2025 | 05-09-2025 | 98.17% | 98% | 95.35% | 100% | 96.49% | 0% | 95.6% | 0% | 100% | 100% | 100% | 100% | 95.54 |
| 23416 | RS Umum AL Cilandak | 4 | 2025 | 05-09-2025 | 82.5% | 100% | 100% | 0% | 83.12% | 1.87% | 94.21% | 100% | 97.01% | 96.43% | 100% | 100% | 0 |
| 23417 | RS Bhayangkara Polda Kep. Bangka Belitung | 4 | 2025 | 05-10-2025 | 100% | 100% | 100% | % | 100% | % | 0% | 0% | 100% | 100% | 0% | 0% | 0 |
| 23418 | RS Bhayangkara Polda Kep. Bangka Belitung | 5 | 2025 | 08-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | |
| 23419 | RS Ibu dan Anak JWCC Asih | 5 | 2025 | 01-01-1970 | 86.49% | 98% | 100% | 0% | 88.73% | 0% | 87.32% | 100% | 0% | 93.33% | 100% | 100% | 0 |
| 23420 | RS Tk. IV 02.07.04 | 5 | 2025 | 01-01-1970 | 100% | 100% | 85.23% | 96.15% | 83.33% | 100% | 96% | 100% | 95% | 90% | 100% | 100% | |
| 23421 | RS Umum Bakti Timah Muntok | 5 | 2025 | 08-01-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 78.18% | 100% | 95.19% | 80% | 80% | 100% | 0 |
| 23422 | RS Umum Penawar Medika | 5 | 2025 | 01-01-1970 | 88.5% | 91% | 95.31% | 0% | 82.03% | 3.12% | 84.38% | 100% | 92.19% | 85.94% | 95.31% | 100% | |
| 23423 | RS Umum Advent Bandar Lampung | 5 | 2025 | 06-05-2025 | 92.47% | 89% | 100% | 100% | 99.25% | 1.64% | 65.25% | 95.35% | 99.39% | 91.67% | 100% | 100% | 0 |
| 23424 | RS Ibu dan Anak Ibunda | 5 | 2025 | 06-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 0 |
| 23425 | RS Orthopedi Siaga Raya | 5 | 2025 | 01-01-1970 | 89.32% | 94% | 100% | % | 95.16% | 2.5% | 65.93% | 100% | 96.26% | 87.5% | 100% | 100% | |
| 23426 | RS Umum Daerah Sukadana | 5 | 2025 | 09-10-2025 | 88.89% | 100% | 97.14% | 0% | 61.8% | 0% | 100% | 100% | 95.06% | 100% | 100% | 100% | |
| 23427 | RS Umum Santa Elisabeth Batam Kota | 5 | 2025 | 08-09-2025 | 85.82% | 99% | 100% | 80% | 91.37% | 0% | 99.91% | 100% | 99.89% | 82.14% | 100% | 100% | |
| 23428 | RS Bedah Siloam Asri | 5 | 2025 | 01-01-1970 | 91.32% | 100% | 100% | 0% | 66.29% | 0% | 63.92% | 100% | 99.47% | 93.75% | 100% | 100% | 0 |
| 23429 | RS Umum Medistra | 5 | 2025 | 01-01-1970 | 91.5% | 100% | 100% | 0% | 86.74% | 10.94% | 42.44% | 96.77% | 96.43% | 100% | 100% | 96% | |
| 23430 | RS Umum Daerah Pesawaran | 5 | 2025 | 08-03-2025 | 85.5% | 96% | 92.86% | 0% | 82.65% | 0% | 94.01% | 100% | 98.39% | 100% | 100% | 0% | |
| 23431 | RS Pratama Bangka Tengah | 5 | 2025 | 01-01-1970 | 77.66% | 88% | 100% | 0% | 98.81% | 0% | 100% | 100% | 88.23% | 100% | 100% | 0% | |
| 23432 | RS Umum Daerah KH. Muhammad Thohir KRUI | 5 | 2025 | 01-01-1970 | 95% | 100% | 100% | % | 100% | % | 100% | 100% | 96.67% | 100% | 100% | 100% | |
| 23433 | RS Umum Bumi Waras | 5 | 2025 | - | 85% | 99% | 100% | 80% | 54.84% | 0% | 100% | 100% | 86.67% | 49.72% | 90.91% | 100% | 0 |
| 23434 | RS Umum Daerah Muhammad Zein | 5 | 2025 | 01-01-1970 | 64% | 100% | 99.44% | 0% | 70.3% | 0% | 100% | 100% | 100% | 85.71% | 100% | 0% | |
| 23435 | RS Kalbu Intan Medika | 5 | 2025 | 01-01-1970 | 94.14% | 100% | 100% | 0% | 61.9% | 0% | 75% | 0% | 90.45% | 0% | 100% | 100% | |
| 23436 | RS Umum Mutiara Bunda | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 1% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23437 | RS Umum Graha Husada | 5 | 2025 | 06-07-2025 | 85.5% | 92% | 100% | 100% | 97.39% | 0% | 100% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 23438 | RS Utama | 5 | 2025 | 08-05-2025 | 96.12% | 98% | 90.8% | 100% | 97.52% | 0% | 100% | 100% | 0% | 92% | 100% | 100% | 0 |
| 23439 | RS Keluarga Husada Batam | 5 | 2025 | 06-02-2025 | 91% | 84% | 100% | 100% | 100% | 0% | 100% | 100% | 82% | 100% | 100% | 100% | 0 |
| 23440 | RS Umum Graha Hermine | 5 | 2025 | 01-01-1970 | 93.5% | 100% | 100% | 85.71% | 86.66% | 0% | 88.08% | 100% | 95.6% | 84.44% | 100% | 92% | 0 |
| 23441 | RS Santa Elisabeth Sei Lekop | 5 | 2025 | 01-01-1970 | 95.24% | 100% | 100% | 81.67% | 85.71% | 100% | 83.33% | 99.64% | 86.96% | 88.24% | 100% | 90.62% | |
| 23442 | RS Umum Daerah Alimuddin Umar | 5 | 2025 | 01-01-1970 | 91.29% | 97% | 100% | 100% | 82.95% | 0% | 100% | 100% | 89.92% | 100% | 100% | 100% | |
| 23443 | RS Gigi dan Mulut Univ. Prof. Moestopo | 5 | 2025 | 01-01-1970 | 85% | 88% | 100% | 0% | 94.51% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | |
| 23444 | RS Umum Daerah Kepulauan Seribu | 5 | 2025 | 06-04-2025 | 96.5% | 100% | 100% | 0% | 100% | 0% | 95.56% | 100% | 98.87% | 100% | 100% | 100% | 0 |
| 23445 | RS Umum Daerah Raja Ahmad Tabib | 5 | 2025 | 01-01-1970 | 87.48% | 100% | 100% | 100% | 70.91% | 0% | 88.71% | 100% | 100% | 89.33% | 100% | 100% | |
| 23446 | RS Siti Khodijah | 5 | 2025 | - | 86% | 100% | 100% | 80% | 89.95% | 7.41% | 90.64% | 100% | 95.39% | 80% | 100% | 100% | 0 |
| 23447 | RS Umum Daerah Tulang Bawang Barat | 5 | 2025 | 08-07-2025 | 100% | 100% | 100% | 0% | 88.74% | 0% | 83.93% | 100% | 96.57% | 100% | 100% | 0% | |
| 23448 | RS Umum Awal Bros Batam | 5 | 2025 | 06-03-2025 | 100% | 100% | 100% | 100% | 98.5% | 2% | 91.4% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23449 | RS Umum Urip Sumoharjo | 5 | 2025 | 08-06-2025 | 86.25% | 100% | 99.8% | 0% | 96.67% | 2.33% | 100% | 98.72% | 98.85% | 100% | 100% | 91.76% | 0 |
| 23450 | RS Umum Islam Asy-Syifaa Bandar Jaya | 5 | 2025 | 01-01-1970 | 94.22% | 97% | 99.54% | 100% | 84.6% | 3.47% | 34.02% | 86.05% | 92.58% | 90% | 100% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.