Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 23501 | RS Umum Daerah Kota Tanjung Pinang | 5 | 2025 | 08-08-2025 | 90% | 90% | 100% | 60.87% | 84.4% | 0% | 80.67% | 100% | 99.91% | 84.07% | 100% | 100% | 0 |
| 23502 | RS Bakti Timah Sungailiat | 5 | 2025 | 06-01-2025 | 99.5% | 100% | 100% | 0% | 80.19% | 0% | 96.1% | 0% | 100% | 100% | 100% | 100% | 0 |
| 23503 | RS Artha Bunda | 5 | 2025 | 08-10-2025 | 100% | 100% | 100% | 100% | 95% | 0% | 93.5% | 100% | 93.5% | 100% | 100% | 85% | |
| 23504 | RS Ibu Anak Puri Adhya Paramita | 5 | 2025 | 08-10-2025 | 91.43% | 99% | 98.15% | 100% | 96.56% | 2.04% | 94.34% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23505 | RS Jiwa Dharmawangsa | 5 | 2025 | 01-01-1970 | 91.58% | 0% | 100% | 0% | 61.17% | 0% | 100% | 0% | 96.62% | 40% | 100% | 83.33% | 0 |
| 23506 | RS Umum Pusat Pertamina | 5 | 2025 | 01-01-1970 | 96.76% | 100% | 100% | 100% | 64.63% | 0% | 54.56% | 100% | 90.32% | 100% | 100% | 100% | 0 |
| 23507 | RS Umum Islam Metro | 5 | 2025 | 08-06-2025 | 98.39% | 99% | 96.92% | 0% | 87.77% | 0% | 96.74% | 100% | 93.49% | 90% | 96.43% | 83.33% | |
| 23508 | RS Ibu dan Anak Santa Anna | 5 | 2025 | 01-01-1970 | 86.78% | 98% | 100% | 100% | 84.85% | 0% | 55.18% | 100% | 73.6% | 88.46% | 100% | 100% | 0 |
| 23509 | RS Umum Daerah Dr. (HC) Ir. Soekarno | 5 | 2025 | 01-01-1970 | 75% | 86% | 100% | 0% | 81.11% | 1.47% | 79.5% | 100% | 93.23% | 0% | 98.52% | 0% | |
| 23510 | RS Umum Daerah Bergerak Jemaja | 5 | 2025 | 01-01-1970 | 90% | 100% | 100% | % | 100% | % | 100% | 100% | 82.25% | 80% | 100% | 100% | 0 |
| 23511 | RS Ibu dan Anak Asih Kota Metro | 5 | 2025 | - | 98.5% | 100% | 100% | 100% | 92.07% | 0% | 100% | 100% | 97.07% | 100% | 100% | 100% | 0 |
| 23512 | RS Umum Harapan Bunda Batam | 5 | 2025 | 08-07-2025 | 94.85% | 100% | 100% | 100% | 95.41% | 0% | 69.47% | 100% | 77.26% | 80% | 100% | 100% | 0 |
| 23513 | RS Umum Daerah Dr H Abdul Moeloek | 5 | 2025 | 08-07-2025 | 87.87% | 90% | 97.23% | 0% | 38.49% | 4.74% | 87.74% | 100% | 99.92% | 100% | 97.07% | 100% | |
| 23514 | RS Umum Agung | 5 | 2025 | 06-07-2025 | 80.16% | 92% | 86.65% | 0% | 78.26% | 0% | 83.49% | 100% | 91.64% | 51.52% | 97.21% | 100% | 0 |
| 23515 | RS Umum Daerah DR. Eko Maulana Ali | 5 | 2025 | 06-04-2025 | 98.5% | 98% | 97% | 0% | 96% | 0% | 98% | 100% | 100% | 60% | 0% | 0% | 0 |
| 23516 | RS Ibu dan Anak Puri Betik Hati | 5 | 2025 | 06-05-2025 | 97.11% | 95% | 99.83% | 100% | 86.64% | 0% | 92.19% | 100% | 88.82% | 100% | 100% | 100% | 0 |
| 23517 | RS Ibu dan Anak Asih Kota Metro | 5 | 2025 | 01-01-1970 | 98.5% | 100% | 100% | 100% | 92.07% | 0% | 100% | 100% | 97.07% | 100% | 100% | 100% | |
| 23518 | RS Medika Insani | 5 | 2025 | 01-01-1970 | 100% | 91% | 100% | 100% | 83.51% | 0.74% | 38.82% | 100% | 97.19% | 100% | 100% | 100% | 0 |
| 23519 | RS Panti Secanti | 5 | 2025 | 08-05-2025 | 94.64% | 96% | 100% | 100% | 97.07% | 0% | 95.55% | 100% | 86.09% | 100% | 100% | 0% | |
| 23520 | RS Khusus Kanker MRCCC Siloam Semanggi | 5 | 2025 | 06-05-2025 | 94.33% | 94% | 99.84% | 0% | 58.7% | 1.87% | 54.62% | 100% | 100% | 65% | 99.77% | 91% | 96 |
| 23521 | RS Umum Zahirah | 5 | 2025 | 08-01-2025 | 90% | 93% | 84.27% | 33.33% | 89.16% | 50% | 61.11% | 100% | 92.5% | 85.71% | 100% | 80% | |
| 23522 | RS Budi Medika | 5 | 2025 | 01-01-1970 | 85.5% | 95% | 100% | 0% | 71.03% | 0% | 87.6% | 100% | 87.34% | 80% | 93.98% | 100% | 92 |
| 23523 | RS Umum Daerah Depati Bahrin | 5 | 2025 | 01-01-1970 | 91.13% | 100% | 97.67% | 100% | 97.53% | 0% | 96.57% | 100% | 100% | 83.1% | 99.81% | 100% | 0 |
| 23524 | RS Ibu Anak Puti Bungsu | 5 | 2025 | 01-01-1970 | 99.55% | 100% | 95.35% | 100% | 96.87% | 0% | 95.6% | 100% | 100% | 100% | 100% | 100% | 95.24 |
| 23525 | RS Hermina Lampung | 5 | 2025 | - | 93.27% | 95% | 100% | 100% | 85.54% | 0.9% | 85.19% | 100% | 99.48% | 87.5% | 100% | 100% | 0 |
| 23526 | RS Umum Daerah Natuna | 5 | 2025 | 01-01-1970 | 89.37% | 95% | 95.5% | 0% | 66.35% | 0% | 94.58% | 100% | 96.84% | 100% | 72.98% | 100% | |
| 23527 | RS Umum Budi Kemuliaan Batam | 5 | 2025 | 06-05-2025 | 97.26% | 99% | 100% | 100% | 99.58% | 0% | 86.67% | 95.65% | 99.92% | 26.67% | 100% | 100% | 0 |
| 23528 | RS Umum HI. Muhammad Yusuf | 5 | 2025 | 06-03-2025 | 100% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0 |
| 23529 | RS Umum Daerah Pringsewu | 5 | 2025 | - | 85.16% | 100% | 100% | 0% | 83.78% | 1.36% | 100% | 100% | 81.55% | 89.47% | 100% | 0% | 0 |
| 23530 | RS Umum Az - Zahra | 5 | 2025 | 06-05-2025 | 100% | 100% | 100% | 100% | 93.07% | 0% | 34.96% | 100% | 71.83% | 81.67% | 100% | 92.86% | 0 |
| 23531 | RS Umum Daerah Tarempa | 5 | 2025 | 08-07-2025 | 90% | 80% | 100% | 100% | 98% | 0% | 100% | 100% | 100% | 100% | 51.11% | 100% | |
| 23532 | RS Candimas Medical Center | 5 | 2025 | - | 98.63% | 96% | 92.74% | 66.67% | 77.99% | 2.73% | 89.15% | 100% | 99.96% | 47.06% | 95.24% | 0% | 0 |
| 23533 | RS Azizah | 5 | 2025 | 01-01-1970 | 90.67% | 95% | 99.61% | 100% | 74.87% | 0% | 76.05% | 100% | 96.27% | 88.89% | 100% | 100% | |
| 23534 | RS Mata Lampung Eye Center (LEC) | 5 | 2025 | 08-11-2025 | 98.5% | 95% | 99% | 0% | 94.5% | 0.5% | 97.5% | 0% | 100% | 100% | 100% | 100% | |
| 23535 | RS Umum Daerah Palmatak | 5 | 2025 | 08-05-2025 | 91.67% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 23536 | RS Jiwa Daerah Provinsi Kep. Bangka Belitung | 5 | 2025 | 09-02-2025 | 100% | 95% | 100% | 0% | 100% | 0% | 73.33% | 100% | 99.9% | 100% | 100% | 0% | 0 |
| 23537 | RS Umum Daerah Pringsewu | 5 | 2025 | 08-05-2025 | 85.16% | 100% | 100% | 0% | 83.78% | 1.36% | 100% | 100% | 81.55% | 89.47% | 100% | 0% | |
| 23538 | RS Rafflesia Bengkulu | 5 | 2025 | 01-01-1970 | 79.86% | 82% | 100% | 100% | 98.85% | 4.2% | 75.09% | 100% | 96.56% | 87.5% | 100% | 100% | |
| 23539 | RS Khusus Bedah THT Yayasan Yurino | 5 | 2025 | 06-04-2025 | 100% | 100% | 100% | 0% | 77.78% | 0% | 100% | 0% | 86.21% | 100% | 100% | 100% | 0 |
| 23540 | RS Umum Santa Elisabeth Batam | 5 | 2025 | 01-01-1970 | 90.18% | 98% | 100% | 100% | 76.25% | 0.47% | 91.52% | 100% | 96.96% | 75% | 100% | 100% | |
| 23541 | RS Umum Harapan Bunda | 5 | 2025 | 08-08-2025 | 91.58% | 100% | 99.44% | 96.15% | 93.86% | 0.48% | 88.22% | 100% | 88.55% | 84.48% | 96.01% | 100% | 0 |
| 23542 | RS Umum Jakarta | 5 | 2025 | - | 100% | 97% | 95.42% | 0% | 75.29% | 2.38% | 69.23% | 100% | 93.1% | 100% | 100% | 100% | 0 |
| 23543 | RS Umum Muhammadiyah Metro | 5 | 2025 | 01-01-1970 | 97.37% | 100% | 100% | 0% | 97.77% | 0% | 75.56% | 97.5% | 88.62% | 100% | 100% | 100% | |
| 23544 | RS Umum Daerah Demang Sepulau Raya | 5 | 2025 | 08-07-2025 | 100% | 100% | 100% | 0% | 64.43% | 0% | 100% | 100% | 90.67% | 0% | 100% | 42.86% | 0 |
| 23545 | RS Umum Pertamina-Bintang Amin Lampung | 5 | 2025 | 06-01-2025 | 81.5% | 93% | 99.88% | 100% | 98.41% | 1.78% | 77.02% | 100% | 96.55% | 75% | 98.85% | 100% | 0 |
| 23546 | RS Umum Haji Kamino | 5 | 2025 | - | 88.17% | 100% | 100% | 100% | 95.45% | 0% | 91.62% | 100% | 100% | 100% | 100% | 100% | 0 |
| 23547 | RS Umum Daerah Batin Mangunang | 5 | 2025 | 09-02-2025 | 87.5% | 100% | 100% | 0% | 91% | 0% | 88% | 100% | 89.38% | 87.5% | 90% | 0% | 0 |
| 23548 | RS Ibu dan Anak Restu Bunda | 5 | 2025 | 01-01-1970 | 88.83% | 98% | 100% | 100% | 85.09% | 3.61% | 97.07% | 100% | 100% | 97.07% | 95.62% | 100% | 0 |
| 23549 | RS Umum Permata Hati Metro | 5 | 2025 | 08-10-2025 | 93.5% | 98% | 100% | 100% | 83.92% | 3.33% | 100% | 100% | 100% | 100% | 97.9% | 100% | |
| 23550 | RS Umum Dr. Suyoto Pusrehab Kemhan | 5 | 2025 | 08-07-2025 | 82.95% | 94% | 99.98% | 0% | 62.18% | 35.42% | 45.51% | 100% | 94.78% | 66% | 99.66% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.