Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 02 Juni 2026
| No | Rumah Sakit | Bulan | Tahun | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | ||||
| 23301 | RS Royal Prima | 12 | 2025 | 91.5% | 94% | 100% | 100% | 81.52% | 31.37% | 60.8% | 100% | 99.97% | 50% | 100% | 100% | 83 |
| 23302 | RS Bhayangkara Jambi | 12 | 2025 | 96.26% | 100% | 100% | 100% | 69.57% | 1.02% | 100% | 100% | 100% | 100% | 100% | 100% | 100 |
| 23303 | RS Eria | 12 | 2025 | 83% | 95% | 99.31% | 80% | 75.16% | 1.17% | 89.38% | 99.33% | 94% | 78.57% | 100% | 83.33% | 55 |
| 23304 | RS Umum Universitas Riau | 12 | 2025 | 89% | 95% | 100% | 0% | 100% | 12.5% | 73.08% | 100% | 85.28% | 100% | 100% | 100% | 89 |
| 23305 | RS Umum Daerah Raden Mattaher Jambi | 12 | 2025 | 92.45% | 99% | 93.93% | 100% | 49.71% | 0% | 84.99% | 98.04% | 98.25% | 82.07% | 99.4% | 100% | |
| 23306 | RS Umum Daerah Sungai Lilin | 12 | 2025 | 80% | 85% | 100% | 100% | 73.28% | 0% | 100% | 100% | 97.88% | 89.5% | 100% | 100% | 0 |
| 23307 | RS Siloam Sriwijaya Palembang | 12 | 2025 | 92.24% | 100% | 100% | 100% | 58.8% | 0.63% | 72% | 100% | 100% | 87.5% | 100% | 100% | 95 |
| 23308 | RS Umum Daerah H. Hanafie | 12 | 2025 | 92.67% | 98% | 100% | 100% | 100% | 1.15% | 100% | 100% | 89.35% | 100% | 100% | 100% | 80 |
| 23309 | RS Umum Daerah Sungai Bahar | 12 | 2025 | 100% | 97% | 98.18% | 50% | 96.43% | 0% | 100% | 100% | 100% | 93.33% | 100% | 100% | 77 |
| 23310 | RS Umum Permata Hati | 12 | 2025 | 98.74% | 100% | 95.08% | 100% | 82.16% | 0% | 45.85% | 100% | 100% | 100% | 97.05% | 100% | |
| 23311 | RS Khusus Mata SMEC Pekanbaru | 12 | 2025 | 99.5% | 100% | 100% | % | 100% | 1.25% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 23312 | RS Umum TNI-AU Lanud Roesmin Nurjadin | 12 | 2025 | 96.5% | 97% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 0% | 0% | 100 |
| 23313 | RS Rafflesia Bengkulu | 12 | 2025 | 89.49% | 98% | 100% | 100% | 96.39% | 0% | 87.3% | 100% | 96.12% | 88.7% | 100% | 100% | 94 |
| 23314 | RS Umum Daerah Kaur | 12 | 2025 | 92.26% | 91% | 92.28% | 100% | 92.17% | 0% | 91.12% | 96.43% | 96.79% | 90% | 93.33% | 100% | 0 |
| 23315 | RS AR Bunda Kota Lubuk Linggau | 12 | 2025 | 89.94% | 100% | 100% | 100% | 80.97% | 0% | 91.17% | 100% | 100% | 80.2% | 100% | 100% | 97.8 |
| 23316 | RS AR Bunda Kota Prabumulih | 12 | 2025 | 82.5% | 97% | 98.18% | 90% | 98.85% | 1.67% | 91.84% | 100% | 84.23% | 84.71% | 98.73% | 90% | 92 |
| 23317 | RS Ibu dan Anak Moelia | 12 | 2025 | 91.11% | 100% | 100% | 95.83% | 95.24% | 0% | 95.45% | 100% | 98.28% | 100% | 100% | 90.91% | 86 |
| 23318 | RS Umum Daerah Harapan dan Doa | 12 | 2025 | 84.5% | 93% | 96.22% | 100% | 72.95% | 0% | 97.42% | 100% | 90.72% | 93.28% | 87.69% | 0% | 84.95 |
| 23319 | RS Bunda Medika Jakabaring | 12 | 2025 | 97% | 98% | 100% | 80% | 97.47% | 0% | 98.01% | 100% | 95.25% | 94.67% | 98.76% | 100% | 89 |
| 23320 | RS Umum Graha Mandiri | 12 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 90 |
| 23321 | RS Jabal Rahmah Medika | 12 | 2025 | 95.77% | 98% | 100% | 100% | 92.26% | 0% | 64.9% | 100% | 100% | 78.12% | 100% | 100% | 86.75 |
| 23322 | RS Pelabuhan Palembang | 12 | 2025 | 90% | 100% | 100% | 100% | 84.38% | 0% | 71.35% | 100% | 98.37% | 87.5% | 100% | 100% | 86.29 |
| 23323 | RS Ibu dan Anak Marissa Palembang | 12 | 2025 | 79% | 83% | 88.71% | 57.14% | 65.88% | 3.64% | 67.74% | 100% | 70% | 68.18% | 100% | 100% | 91 |
| 23324 | RS Umum Awal Bros Pekanbaru | 12 | 2025 | 98.5% | 100% | 100% | 0% | 78.88% | 4% | 91.36% | 100% | 95.55% | 95.22% | 100% | 100% | 97 |
| 23325 | RS Umum Daerah Sukajadi | 12 | 2025 | 98% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 93.11% | 100% | 100% | 100% | 88 |
| 23326 | RS Umum Daerah Mukomuko | 12 | 2025 | 88.86% | 87% | 100% | 100% | 92.86% | 13.37% | 80.05% | 87.5% | 90.71% | 88.1% | 100% | 0% | 80 |
| 23327 | RS Ibu dan Anak Bunda Noni | 12 | 2025 | 98.5% | 100% | 100% | 0% | 84.62% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 95 |
| 23328 | RS Umum Bina Kasih | 12 | 2025 | 90% | 100% | 100% | 0% | 83.33% | 0% | 56.32% | 100% | 94.51% | 0% | 100% | 100% | 0 |
| 23329 | RS Siloam Silampari | 12 | 2025 | 98.5% | 99% | 100% | 100% | 50.45% | 0% | 87.28% | 100% | 91.96% | 100% | 100% | 95.83% | 96.13 |
| 23330 | Charitas Hospital Kenten | 12 | 2025 | 99.83% | 100% | 100% | 100% | 96.29% | 0% | 52.8% | 100% | 93.91% | 100% | 100% | 100% | 85.5 |
| 23331 | RS Hermina OPI Jakabaring | 12 | 2025 | 96% | 97% | 100% | 100% | 75.9% | 2.92% | 85% | 100% | 80.06% | 81.82% | 100% | 100% | 89 |
| 23332 | RS Jiwa Daerah Provinsi Jambi | 12 | 2025 | 100% | 100% | 100% | % | 93.21% | % | 84.66% | 100% | 93% | 81.95% | 100% | 100% | 84.77 |
| 23333 | RS Umum Daerah Haji Abdoel Madjid Batoe | 12 | 2025 | 93% | 98% | 99% | 100% | 97% | 0% | 96% | 100% | 98% | 96.5% | 100% | 100% | 92.5 |
| 23334 | RS Pertamina Kota Prabumulih | 12 | 2025 | 92.76% | 97% | 100% | 100% | 90.88% | 0% | 96.15% | 100% | 86.11% | 87.88% | 100% | 100% | 95.6 |
| 23335 | RS Islam At-Taqwa Gumawang | 12 | 2025 | 89% | 100% | 86.51% | 97.14% | 75.88% | 1.49% | 86.98% | 100% | 89.36% | 82.14% | 100% | 100% | 87 |
| 23336 | RS Umum Ummi Bengkulu | 12 | 2025 | 91.21% | 98% | 100% | 73.08% | 64.58% | 0% | 99.28% | 100% | 99.87% | 85.62% | 100% | 100% | 91.28 |
| 23337 | RS Umum Daerah KH. Daud Arif | 12 | 2025 | 80.39% | 96% | 93.26% | 100% | 65.64% | 0% | 100% | 100% | 85.94% | 100% | 100% | 0% | |
| 23338 | RS Umum Daerah Tais Kabupaten Seluma | 12 | 2025 | 86% | 100% | 100% | 0% | 92.86% | 6.67% | 83.33% | 37.5% | 85.23% | 86.96% | 100% | 80% | 78 |
| 23339 | RS Daerah Madani Kota Pekanbaru | 12 | 2025 | 78.31% | 81% | 100% | 0% | 98.25% | 0% | 100% | 100% | 93.79% | 0% | 100% | 0% | 100 |
| 23340 | RS Umum Daerah Nurdin Hamzah | 12 | 2025 | 84.43% | 92% | 100% | 0% | 82.38% | 0% | 82.7% | 100% | 97.57% | 0% | 100% | 100% | 88.6 |
| 23341 | RS Langit Golden Medika | 12 | 2025 | 96% | 100% | 100% | 100% | 99.05% | 0.54% | 100% | 100% | 97.44% | 100% | 100% | 100% | 85 |
| 23342 | RS Hermina Palembang | 12 | 2025 | 93.5% | 100% | 100% | 100% | 88.33% | 0.84% | 94.55% | 100% | 100% | 95.52% | 100% | 100% | 88.87 |
| 23343 | RS Umum Daerah Arga Makmur | 12 | 2025 | 82.5% | 79% | 95.5% | 41.67% | 0% | 0.9% | 100% | 100% | 100% | 0% | 83% | 0% | 86.59 |
| 23344 | RS Ibu dan Anak Graha Kurnia | 12 | 2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 99 |
| 23345 | RS Jiwa Soeprapto Provinsi Bengkulu | 12 | 2025 | 87.38% | 94% | 100% | 0% | 89.02% | 0% | 93.41% | 0% | 99.33% | 100% | 100% | 0% | 90 |
| 23346 | RS Siloam Jambi | 12 | 2025 | 100% | 100% | 100% | 0% | 58.58% | 0% | 70.06% | 100% | 97.74% | 45.45% | 100% | 100% | 95.91 |
| 23347 | RS Ibu dan Anak Andini | 12 | 2025 | 85% | 100% | 100% | 100% | 80% | 100% | 85.98% | 100% | 0% | 80% | 100% | 100% | 80 |
| 23348 | RS Umum Daerah Martapura | 12 | 2025 | 85.14% | 100% | 96.77% | 100% | 98.64% | 0% | 96.95% | 100% | 100% | 94% | 81.52% | 0% | 87.41 |
| 23349 | RS Umum Daerah Rupit Kabupaten Musi Rawas Utara | 12 | 2025 | 87.21% | 92% | 100% | 0% | 95.24% | 0% | 100% | 100% | 94.08% | 60% | 100% | 0% | 85 |
| 23350 | RS Umum Daerah Pratama Makarti Jaya | 12 | 2025 | 92.5% | 92% | 100% | 0% | 84.19% | 0% | 85.37% | 0% | 96.23% | 0% | 100% | 0% | 89.34 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.