Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 24301 | RS Umum Bhakti Medicare | 5 | 2025 | 09-10-2025 | 91.19% | 98% | 99.54% | 80% | 46.94% | 3.35% | 58.51% | 100% | 93.21% | 84% | 100% | 90% | |
| 24302 | RS Umum Harapan Keluarga | 5 | 2025 | 06-05-2025 | 92.89% | 98% | 97.76% | 50% | 5.11% | 0% | 71.59% | 92.31% | 84.65% | 0% | 95.2% | 100% | 77 |
| 24303 | RS Umum Karya Pangalengan Bhakti Sehat | 5 | 2025 | 01-01-1970 | 97.92% | 100% | 95.83% | 100% | 91.25% | 6.78% | 92.53% | 100% | 91.3% | 93.33% | 97.86% | 100% | 0 |
| 24304 | RS Kartini | 5 | 2025 | 01-01-1970 | 90% | 88% | 100% | 0% | 97.2% | 0% | 67.47% | 100% | 99.55% | 82.35% | 100% | 100% | |
| 24305 | RS Umum Intan Husada | 5 | 2025 | 08-06-2025 | 98.83% | 100% | 100% | 50% | 63.6% | 4.35% | 87.62% | 100% | 81.75% | 100% | 100% | 100% | |
| 24306 | RS Universitas Indonesia | 5 | 2025 | 01-01-1970 | 86.62% | 99% | 100% | 100% | 77.14% | 6.89% | 90.45% | 98.33% | 90.28% | 89.47% | 100% | 97.83% | 0 |
| 24307 | RS Umum Mitra Kasih | 5 | 2025 | 08-09-2025 | 72.6% | 75% | 77.78% | 42.86% | 71.91% | 3.37% | 78.98% | 100% | 93.43% | 78.89% | 81.31% | 91.89% | 0 |
| 24308 | RS Umum Annisa Queen | 5 | 2025 | 08-02-2025 | 95% | 84% | 92.11% | 0% | 88.89% | 0% | 92.86% | 86.21% | 93.91% | 96.77% | 83.33% | 100% | 0 |
| 24309 | RS Umum Daerah Cicalengka | 5 | 2025 | 01-01-1970 | 95.67% | 100% | 100% | 100% | 83.13% | 1.67% | 92.78% | 98.93% | 99.99% | 80% | 100% | 100% | |
| 24310 | RS Permata Kuningan | 5 | 2025 | 06-01-2025 | 88% | 88% | 100% | 100% | 81% | 100% | 89% | 100% | 100% | 100% | 100% | 100% | 80 |
| 24311 | RS Ibu dan Anak Kenari Graha Medika | 5 | 2025 | 01-01-1970 | 90.16% | 83% | 94.29% | 100% | 63.64% | 24.74% | 41.87% | 100% | 100% | 71.05% | 69.66% | 100% | 0 |
| 24312 | RS Pertamina Cirebon | 5 | 2025 | 06-08-2025 | 88.5% | 100% | 100% | 100% | 0% | 0% | 86.27% | 100% | 81.05% | 90% | 100% | 100% | 0 |
| 24313 | RS Umum Daerah Leuwiliang | 5 | 2025 | 01-01-1970 | 79.88% | 78% | 99.09% | 85.26% | 95.73% | 5.44% | 98.06% | 100% | 99.9% | 63.2% | 100% | 100% | 0 |
| 24314 | RS Umum Pertamina Balongan Indramayu | 5 | 2025 | 08-02-2025 | 98.5% | 93% | 100% | 0% | 99.92% | 0% | 99.07% | 100% | 91.6% | 100% | 100% | 0% | |
| 24315 | RSAU dr. Hoediyono Lanud Suryadarma | 5 | 2025 | 08-07-2025 | 98.39% | 94% | 92.5% | 0% | 98.84% | 0% | 100% | 0% | 0% | 0% | 94.67% | 97.37% | |
| 24316 | RS Umum Kharisma | 5 | 2025 | 01-01-1970 | 89.07% | 100% | 89.78% | 100% | 96.67% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0 |
| 24317 | RS Helsa Citeureup | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 96.15% | 1.25% | 94.5% | 100% | 96% | 83.33% | 100% | 100% | |
| 24318 | RS Umum Daerah Subang | 5 | 2025 | 01-01-1970 | 90.96% | 91% | 99.76% | 100% | 89.75% | 1.5% | 95.21% | 99.86% | 86.07% | 0% | 99.24% | 100% | 0 |
| 24319 | RS Khusus Ibu dan Anak Grha Mutiara | 5 | 2025 | 08-07-2025 | 100% | 100% | 99.65% | 0% | 58.86% | 0% | 100% | 100% | 0% | 100% | 100% | 0% | 0 |
| 24320 | RS Umum Kebonjati | 5 | 2025 | 01-01-1970 | 88.68% | 100% | 100% | 88.89% | 82.22% | 4.42% | 80.97% | 100% | 90.67% | 85.47% | 100% | 100% | 0 |
| 24321 | RS Asysyifaa | 5 | 2025 | 01-01-1970 | 91% | 100% | 99.79% | 100% | 81.3% | 0% | 88.09% | 100% | 84.05% | 81.29% | 100% | 100% | 0 |
| 24322 | RS Umum Daerah Oto Iskandar Di Nata | 5 | 2025 | - | 91.5% | 92% | 100% | 100% | 68.75% | 0% | 98.03% | 100% | 99.98% | 80% | 100% | 85.71% | 0 |
| 24323 | RS Umum Daerah Waled | 5 | 2025 | 01-01-1970 | 84.92% | 96% | 99.05% | 41.18% | 79.5% | 0.7% | 82.49% | 100% | 84.1% | 100% | 95.32% | 100% | |
| 24324 | Bogor Senior Hospital | 5 | 2025 | 09-02-2025 | 97.96% | 98% | 100% | 100% | 84.68% | 100% | 88.12% | 100% | 96.65% | 0% | 100% | 100% | 0 |
| 24325 | RS Umum Universitas Muhammadiyah Cirebon | 5 | 2025 | 08-12-2025 | 55% | 75% | 80% | 63.64% | 53.62% | 13.46% | 76.4% | 100% | 85.71% | 55% | 90% | 100% | |
| 24326 | RS Umum Islam Bogor | 5 | 2025 | 06-07-2025 | 91.97% | 100% | 100% | 0% | 81.57% | 5.43% | 65.2% | 100% | 98.48% | 81.25% | 100% | 100% | 0 |
| 24327 | RS Umum Pamanukan Medical Center (PMC) | 5 | 2025 | - | 85% | 100% | 100% | 80% | 93% | 4.44% | 87.69% | 100% | 100% | 94.12% | 100% | 83.33% | 0 |
| 24328 | RS Umum Daerah Mursid Ibnu Syafiuddin | 5 | 2025 | 01-01-1970 | 64.26% | 69% | 88.28% | 100% | 47.09% | 97.37% | 46.81% | 100% | 90.7% | 41.67% | 74.23% | 33.33% | 0 |
| 24329 | RS Umum Puri Cinere | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 88.79% | 1.67% | 85.71% | 100% | 98.7% | 12.5% | 100% | 100% | |
| 24330 | RS Umum Daerah Kesehatan Kerja | 5 | 2025 | 06-05-2025 | 86.89% | 100% | 100% | 0% | 73.82% | 0% | 89.09% | 100% | 92.85% | 36.84% | 99.76% | 100% | 0 |
| 24331 | RS Umum Mitra Plumbon | 5 | 2025 | 01-01-1970 | 98.97% | 99% | 100% | 100% | 74.28% | 1.63% | 72.4% | 100% | 84.23% | 100% | 100% | 100% | 0 |
| 24332 | RS Umum Sentra Medika Cibinong | 5 | 2025 | 01-01-1970 | 85.55% | 95% | 100% | 0% | 26.42% | 13.58% | 71.17% | 100% | 99.91% | 100% | 100% | 100% | 0 |
| 24333 | RS Umum Daerah Welas Asih | 5 | 2025 | 01-01-1970 | 99.71% | 100% | 100% | 84.21% | 77.63% | 4.67% | 87.05% | 100% | 97.62% | 97.53% | 100% | 100% | |
| 24334 | RS Ibu dan Anak Citra Insani | 5 | 2025 | 06-05-2025 | 92% | 97% | 91.67% | 100% | 74.22% | 0% | 98.42% | 100% | 99.91% | 70% | 100% | 100% | 70 |
| 24335 | RS Umum Al-Arif | 5 | 2025 | 08-06-2025 | 99% | 99% | 100% | 100% | 98% | 0% | 98% | 100% | 95% | 98% | 100% | 100% | 0 |
| 24336 | RS Umum Juliana | 5 | 2025 | 01-01-1970 | 94% | 100% | 100% | 100% | 70.56% | 0% | 51.99% | 100% | 100% | 83.8% | 100% | 100% | 0 |
| 24337 | RS Umum Daerah Singaparna Medika Citrautama | 5 | 2025 | 01-01-1970 | 95.66% | 94% | 100% | 100% | 59.07% | 9.2% | 60.63% | 98.16% | 99.97% | 96.09% | 94.48% | 100% | 0 |
| 24338 | RS Umum Haji Syaiful Anwar | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 24339 | RS Umum Annisa | 5 | 2025 | 01-01-1970 | 87.62% | 92% | 100% | 81.25% | 97.83% | 2.83% | 99.16% | 100% | 72.78% | 80.56% | 100% | 100% | 0 |
| 24340 | RS Gigi dan Mulut Maranatha | 5 | 2025 | 08-06-2025 | 97.55% | 99% | 100% | 0% | 88.66% | 0% | 100% | 100% | 100% | 0% | 100% | 100% | 0 |
| 24341 | RS Ibu dan Anak dr. Hj. Karmini EH | 5 | 2025 | 08-08-2025 | 88.24% | 90% | 100% | 100% | 100% | 0% | 100% | 94.12% | 89.48% | 100% | 100% | 100% | |
| 24342 | RS Umum PTPN VIII | 5 | 2025 | - | 89.5% | 88% | 90% | 0% | 83% | 2.45% | 84.4% | 100% | 93.24% | 85.71% | 92.86% | 87.5% | 0 |
| 24343 | RS Mitra Plumbon Majalengka | 5 | 2025 | - | 90.69% | 96% | 100% | 87.5% | 93.8% | 0.15% | 79.66% | 100% | 85.92% | 87.2% | 100% | 100% | 0 |
| 24344 | RS Indo Sehat 2003 | 5 | 2025 | 01-01-1970 | 97.5% | 100% | 98% | 100% | 98% | 0% | 100% | 100% | 100% | 80% | 97.83% | 100% | 0 |
| 24345 | RS Jantung Hasna Medika Kuningan | 5 | 2025 | 01-01-1970 | 93.45% | 100% | 100% | 0% | 50.31% | 0% | 87.23% | 100% | 99.4% | 86.11% | 100% | 100% | 0 |
| 24346 | RS Islam Zam-Zam Muhammadiyah Jatibarang | 5 | 2025 | - | 74.51% | 88% | 100% | 0% | 98.96% | 0% | 62.67% | 100% | 100% | 60% | 100% | 100% | 0 |
| 24347 | RS Ibu dan Anak Livasya | 5 | 2025 | 01-01-1970 | 94.1% | 91% | 100% | 0% | 54.8% | 0% | 89.45% | 100% | 79.14% | 87.75% | 100% | 0% | |
| 24348 | RS Harapan Sehati | 5 | 2025 | 01-01-1970 | 86.09% | 88% | 98.51% | 100% | 99.24% | 4.35% | 90.54% | 100% | 100% | 83.33% | 100% | 75% | 0 |
| 24349 | RS Umum TNI AU Lanud Sulaiman | 5 | 2025 | 06-05-2025 | 99.16% | 98% | 100% | 0% | 91.96% | 0% | 89.3% | 0% | 97.51% | 100% | 100% | 100% | 0 |
| 24350 | RS Umum Hermina Depok | 5 | 2025 | 06-07-2025 | 99.11% | 98% | 100% | 95.83% | 97.55% | 2.26% | 95.1% | 100% | 100% | 97.6% | 99.34% | 100% | 0 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.