Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 26151 | RS Gigi dan Mulut FKG Universitas Airlangga | 5 | 2025 | 08-07-2025 | 95.22% | 91% | 100% | 0% | 93.17% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | |
| 26152 | RS Bhakti Rahayu | 5 | 2025 | - | 100% | 100% | 100% | 100% | 72.18% | 0% | 88.73% | 92.86% | 99.69% | 94.44% | 100% | 100% | 0 |
| 26153 | RS Gigi dan Mulut Nala Husada | 5 | 2025 | - | 90.37% | 92% | 100% | 0% | 96.68% | 0% | 0% | 0% | 100% | 0% | 0% | 0% | 0 |
| 26154 | RS Budiasih | 5 | 2025 | 01-01-1970 | 90.71% | 99% | 100% | 100% | 100% | 0% | 77.62% | 100% | 99% | 86.67% | 100% | 100% | 0 |
| 26155 | RS Benggala | 5 | 2025 | 08-06-2025 | 93.73% | 96% | 100% | 0% | 72.48% | 4.55% | 76.39% | 100% | 82.26% | 79.17% | 100% | 100% | 0 |
| 26156 | RS Kurnia Serang | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 81.89% | 2.99% | 70.11% | 100% | 100% | 80% | 0% | 100% | 0 |
| 26157 | RS Misi Lebak | 5 | 2025 | 06-07-2025 | 92.58% | 99% | 98.8% | 100% | 78.79% | 0% | 29.6% | 100% | 100% | 82.81% | 100% | 100% | 0 |
| 26158 | RS Permata Serdang | 5 | 2025 | 08-07-2025 | 93.26% | 99% | 100% | 0% | 86.73% | 0% | 81.18% | 0% | 81.28% | 85.71% | 100% | 0% | |
| 26159 | RS Otika Medika | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 100% | 2.13% | 100% | 100% | 100% | 100% | 97.13% | 100% | 0 |
| 26160 | RS Bhayangkara Tk. IV Biddokkes Polda Banten | 5 | 2025 | - | 98.15% | 100% | 97.78% | 97.5% | 99.62% | 0% | 100% | 100% | 99.5% | 98.9% | 95.65% | 97.14% | 97 |
| 26161 | RS Kartini | 5 | 2025 | 01-01-1970 | 90.99% | 92% | 98.08% | 99.38% | 94.02% | 0.66% | 98.41% | 100% | 100% | 93.17% | 92.27% | 100% | |
| 26162 | RS Tonggak Husada | 5 | 2025 | 01-01-1970 | 78% | 83% | 100% | 0% | 86.32% | 0% | 63.1% | 50% | 99.62% | 0% | 72.29% | 100% | 0 |
| 26163 | RS Daan Mogot Kesdam Jaya | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 26164 | RS Umum Daerah Dr. Adjidarmo | 5 | 2025 | 06-07-2025 | 82.01% | 100% | 100% | 100% | 73.41% | 0% | 94.88% | 95.54% | 91.3% | 100% | 100% | 92.31% | 0 |
| 26165 | RSUP Dr. Sitanala Tangerang | 5 | 2025 | 08-11-2025 | 88.22% | 100% | 100% | 100% | 94.42% | 0% | 100% | 100% | 96.77% | 86.81% | 100% | 100% | |
| 26166 | RS Sari Asih Karawaci | 5 | 2025 | 06-03-2025 | 93.86% | 100% | 100% | 100% | 92.42% | 0% | 86.62% | 100% | 91.98% | 85.23% | 100% | 99.87% | 0 |
| 26167 | RS SHL | 5 | 2025 | 01-01-1970 | 93.08% | 88% | 81.32% | 100% | 70.68% | 100% | 88.61% | 100% | 98.04% | 64% | 77.5% | 93.33% | |
| 26168 | RS Siloam Hospitals Lippo Village | 5 | 2025 | 01-01-1970 | 97.34% | 99% | 99.01% | 0% | 63.64% | 2.73% | 71.72% | 99.86% | 100% | 95.35% | 99.49% | 100% | |
| 26169 | RS Primaya | 5 | 2025 | 06-05-2025 | 99.31% | 100% | 99.88% | 0% | 94.25% | 4.41% | 91.9% | 100% | 94.92% | 62.5% | 99.68% | 100% | 0 |
| 26170 | RS Hermina Ciledug | 5 | 2025 | 06-06-2025 | 97.5% | 100% | 100% | 100% | 85.71% | 0% | 91.67% | 100% | 100% | 88.89% | 100% | 100% | 0 |
| 26171 | RS Baptis Batu | 5 | 2025 | - | 91.22% | 100% | 100% | 0% | 59.15% | 0% | 66.41% | 100% | 99.77% | 100% | 98.64% | 100% | 0 |
| 26172 | RS Khusus THT-Bedah KL Proklamasi BSD | 5 | 2025 | 01-01-1970 | 98.5% | 93% | 100% | % | 33.28% | 0% | 100% | 0% | 98.92% | 100% | 100% | 90% | |
| 26173 | RS Mitra Husada | 5 | 2025 | 06-03-2025 | 86% | 95% | 95% | 100% | 73% | 5% | 89.5% | 100% | 87% | 56% | 100% | 100% | 0 |
| 26174 | RS Umum Bhakti Asih | 5 | 2025 | 01-01-1970 | 96.47% | 97% | 99.98% | 91.43% | 73.39% | 2.25% | 69.86% | 98.64% | 99.82% | 20.41% | 99.85% | 94.44% | 0 |
| 26175 | RS Umum Daerah Berkah Pandeglang | 5 | 2025 | 06-04-2025 | 95% | 100% | 100% | 100% | 100% | 4.91% | 99.85% | 100% | 95.09% | 90.7% | 100% | 100% | 49 |
| 26176 | RS Umum Hermina Tangerang | 5 | 2025 | 01-01-1970 | 98.04% | 100% | 100% | 91.07% | 87.93% | 0.48% | 80% | 100% | 100% | 90% | 100% | 100% | 0 |
| 26177 | RS EMC Tangerang | 5 | 2025 | 01-01-1970 | 91.85% | 92% | 99.36% | 0% | 100% | 8.67% | 90.2% | 100% | 98.96% | 98.11% | 100% | 100% | 0 |
| 26178 | RS Ibu dan Anak Permata Ibunda | 5 | 2025 | - | 87.16% | 71% | 100% | 80.77% | 87.68% | 100% | 100% | 100% | 100% | 100% | 87.68% | 0% | 0 |
| 26179 | RS Murni Teguh Ciledug | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 100% | 96.24% | 3.3% | 77.53% | 100% | 92.27% | 84.21% | 100% | 100% | |
| 26180 | RS Melati | 5 | 2025 | 06-05-2025 | 99.69% | 100% | 100% | 100% | 78.69% | 0% | 44.63% | 100% | 100% | 91.67% | 100% | 100% | 0 |
| 26181 | RS Islam Sari Asih Ar-rahmah | 5 | 2025 | 08-10-2025 | 98.21% | 96% | 100% | 100% | 91.2% | 0% | 82.83% | 100% | 94.34% | 87.55% | 98.82% | 100% | |
| 26182 | RS Umum Aulia Pandeglang | 5 | 2025 | 08-07-2025 | 94.5% | 100% | 100% | 0% | 83.33% | 9.76% | 94.01% | 100% | 96.77% | 94.01% | 89.29% | 0% | 0 |
| 26183 | RS Mayapada | 5 | 2025 | 01-01-1970 | 87.6% | 97% | 83.33% | 100% | 81.23% | 26.43% | 67.8% | 31.03% | 95.67% | 25% | 38.71% | 100% | 0 |
| 26184 | RS Alinda Husada | 5 | 2025 | 06-03-2025 | 80% | 100% | 78.12% | 93.75% | 52.34% | 0% | 87.5% | 100% | 84.38% | 93.75% | 100% | 100% | 0 |
| 26185 | RS An-Nisa | 5 | 2025 | 06-07-2025 | 91.77% | 100% | 98.36% | 20% | 26.63% | 2.28% | 44.37% | 92.43% | 100% | 94.48% | 95.6% | 100% | 89.41 |
| 26186 | RS Mulya | 5 | 2025 | 06-05-2025 | 100% | 100% | 100% | 0% | 100% | 9.33% | 54.29% | 100% | 98.71% | 83.33% | 100% | 100% | 0 |
| 26187 | RS Ibu dan Anak Permata Dalima | 5 | 2025 | 06-05-2025 | 100% | 100% | 100% | 100% | 96.98% | 0% | 79.59% | 100% | 81.19% | 83.33% | 100% | 100% | 0 |
| 26188 | RS Umum BUN | 5 | 2025 | 06-03-2025 | 85.24% | 100% | 100% | 100% | 98.9% | 4.17% | 71.91% | 100% | 99.68% | 86% | 100% | 100% | 0 |
| 26189 | RS Medika Lestari | 5 | 2025 | 06-04-2025 | 93.51% | 100% | 100% | 100% | 100% | 0% | 89.03% | 100% | 96.33% | 86.67% | 100% | 100% | 93.4 |
| 26190 | RS Bethsaida | 5 | 2025 | 08-11-2025 | 94.19% | 100% | 100% | 0% | 95.01% | 0% | 95% | 100% | 99.98% | 94% | 100% | 84.21% | |
| 26191 | RS Ibu dan Anak Selaras | 5 | 2025 | 06-01-2025 | 94.5% | 96% | 100% | 80.95% | 100% | 0% | 56.07% | 100% | 100% | 100% | 100% | 100% | 99.6 |
| 26192 | RS Ciputra | 5 | 2025 | 01-01-1970 | 75.77% | 100% | 100% | 0% | 82.78% | 22.83% | 51.25% | 100% | 100% | 92.86% | 100% | 100% | 0 |
| 26193 | RS EMC Alam Sutera | 5 | 2025 | 01-01-1970 | 90.49% | 100% | 100% | 0% | 64.3% | 26.79% | 71.86% | 100% | 97.44% | 95.83% | 95.12% | 100% | |
| 26194 | RS Umum Daerah Malingping | 5 | 2025 | 09-09-2025 | 93.11% | 99% | 100% | 100% | 50.93% | 1.25% | 80.5% | 100% | 96.83% | 100% | 100% | 100% | 0 |
| 26195 | RS Permata Hati | 5 | 2025 | 06-05-2025 | 87.5% | 92% | 100% | 100% | 77.6% | 0% | 95.89% | 100% | 96.07% | 91.78% | 100% | 100% | 0 |
| 26196 | RS Umum Keluarga Kita | 5 | 2025 | 06-03-2025 | 87% | 100% | 99.67% | 100% | 88.57% | 0% | 64.66% | 100% | 91.83% | 100% | 100% | 100% | 0 |
| 26197 | RS Ibu dan Anak Tiara | 5 | 2025 | 01-01-1970 | 75.98% | 85% | 95.28% | % | 73.31% | % | 50.29% | 100% | 99.88% | 95% | 98.11% | 77.78% | |
| 26198 | RS Umum Murni Asih | 5 | 2025 | 08-01-2025 | 94.5% | 99% | 100% | 0% | 98.99% | 0% | 97.14% | 100% | 100% | 0% | 100% | 100% | |
| 26199 | RS St. Carolus Summarecon Serpong | 5 | 2025 | 01-01-1970 | 98.79% | 100% | 100% | 100% | 95.81% | 0% | 86.68% | 100% | 9.16% | 0% | 100% | 100% | 94.44 |
| 26200 | RS Umum Daerah Balaraja | 5 | 2025 | 01-01-1970 | 81.31% | 95% | 100% | 100% | 49.56% | 0.51% | 93.68% | 100% | 85.99% | 53.03% | 100% | 100% | 79.95 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.