Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 26201 | Metro Hospitals Cikupa | 5 | 2025 | 01-01-1970 | 85.71% | 98% | 93.91% | 100% | 81.33% | 4.87% | 73.15% | 100% | 98.5% | 86.11% | 100% | 100% | 0 |
| 26202 | RS Suci Paramita | 5 | 2025 | - | 85% | 100% | 100% | 100% | 88.15% | 0% | 91.32% | 100% | 97.54% | 89.83% | 100% | 100% | 0 |
| 26203 | RS Ibu dan Anak Bunda Sejahtera | 5 | 2025 | 06-05-2025 | 97.83% | 100% | 100% | 100% | 91.84% | 0% | 56.63% | 100% | 84.05% | 87.14% | 100% | 100% | 0 |
| 26204 | RS Umum Daerah dr. Drajat Prawiranegara | 5 | 2025 | 01-01-1970 | 93.45% | 99% | 99.96% | 100% | 76.49% | 4.39% | 86.31% | 72.97% | 87.58% | 100% | 100% | 100% | 0 |
| 26205 | RS Umum Daerah Kabupaten Tangerang | 5 | 2025 | 06-05-2025 | 90% | 97% | 99.5% | 98% | 78.5% | 3% | 93.5% | 99.5% | 83% | 100% | 99.5% | 100% | 0 |
| 26206 | RS Hermina Ciruas | 5 | 2025 | 01-01-1970 | 98.19% | 98% | 100% | 100% | 63.3% | 2.23% | 77.61% | 100% | 100% | 76.99% | 100% | 100% | 0 |
| 26207 | RS Umum Primaya Pasar Kemis | 5 | 2025 | 01-01-1970 | 97.34% | 96% | 99.34% | 0% | 80.05% | 3.33% | 59.41% | 100% | 100% | 88.34% | 100% | 100% | |
| 26208 | RS Umum Daerah Dr. Soedono Madiun | 5 | 2025 | - | 85.94% | 100% | 100% | 80% | 100% | 3.18% | 96.11% | 99.02% | 91.05% | 100% | 100% | 100% | 93.88 |
| 26209 | RS Mentari | 5 | 2025 | 06-08-2025 | 85.71% | 100% | 100% | 0% | 86.46% | 14.81% | 67.4% | 100% | 99.86% | 43.75% | 100% | 100% | 0 |
| 26210 | RS Qadr | 5 | 2025 | 01-01-1970 | 90% | 95% | 100% | 100% | 81.31% | 2.94% | 52.06% | 100% | 100% | 51.61% | 100% | 100% | 0 |
| 26211 | RS Umum Hermina Bitung | 5 | 2025 | 01-01-1970 | 90.69% | 95% | 100% | 85.71% | 82.35% | 5.15% | 85.71% | 100% | 85.39% | 83.33% | 100% | 100% | 0 |
| 26212 | RS Mitra Keluarga Gading Serpong | 5 | 2025 | 06-07-2025 | 99.89% | 100% | 100% | 100% | 86.15% | 3.64% | 93.9% | 100% | 100% | 0% | 100% | 100% | 0 |
| 26213 | RS Umum Daerah Pakuhaji | 5 | 2025 | 06-02-2025 | 83.5% | 80% | 99.46% | 100% | 98.04% | 4.76% | 97.03% | 90.88% | 100% | 100% | 99.46% | 92.31% | 0 |
| 26214 | RS Selaras | 5 | 2025 | 08-06-2025 | 85% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | |
| 26215 | RS Ibu dan Anak Ilanur | 5 | 2025 | - | 83% | 95% | 100% | 100% | 84.09% | 0% | 28.68% | 100% | 100% | 90.91% | 100% | 100% | 0 |
| 26216 | RS UniMedika Sepatan | 5 | 2025 | 01-01-1970 | 80.11% | 100% | 100% | 100% | 47.73% | 0% | 93.87% | 100% | 99.78% | 62.5% | 99.84% | 100% | 0 |
| 26217 | RS Ichsan Medical Center | 5 | 2025 | 01-01-1970 | 91.6% | 95% | 95.6% | 100% | 82% | 0.4% | 90.4% | 100% | 98.9% | 89.33% | 95.6% | 86.67% | 0 |
| 26218 | RS Bunda Sejati | 5 | 2025 | 06-04-2025 | 96.5% | 100% | 100% | 100% | 90.4% | 0% | 57.2% | 100% | 100% | 47.18% | 100% | 100% | 0 |
| 26219 | RS Ibu dan Anak Assyifa | 5 | 2025 | 06-07-2025 | 90% | 100% | 100% | 100% | 77.27% | 0% | 55.8% | 100% | 100% | 73.33% | 100% | 100% | 141 |
| 26220 | RS Siloam Hospitals Kelapa Dua | 5 | 2025 | 01-01-1970 | 96.48% | 100% | 100% | 100% | 81.27% | 0% | 64.92% | 100% | 100% | 100% | 100% | 100% | |
| 26221 | RS Umum Daerah Kota Tangerang | 5 | 2025 | 01-01-1970 | 87.34% | 100% | 100% | 0% | 86.92% | 3.61% | 100% | 100% | 100% | 92.31% | 100% | 100% | 0 |
| 26222 | RS Krakatau Medika | 5 | 2025 | 06-05-2025 | 97% | 100% | 100% | 0% | 98.83% | 0% | 72.11% | 100% | 97.98% | 95% | 100% | 100% | 0 |
| 26223 | RS Ibu dan Anak PKU Muhammadiyah Cipondoh | 5 | 2025 | 12-10-2025 | 97.54% | 100% | 100% | 100% | 87.72% | 2.82% | 61.34% | 100% | 98.35% | 100% | 100% | 100% | |
| 26224 | RS Sari Asih Cipondoh | 5 | 2025 | 06-05-2025 | 94% | 50% | 100% | 100% | 86.97% | 3.23% | 82% | 100% | 99.93% | 91.5% | 100% | 100% | 87 |
| 26225 | RS Ibu dan Anak Mutiara Bunda | 5 | 2025 | 06-03-2025 | 89% | 100% | 100% | 0% | 83.12% | 0% | 83.33% | 100% | 86.24% | 86.11% | 100% | 93.06% | 0 |
| 26226 | RS Umum dr. Etty Asharto Batu | 5 | 2025 | - | 97.19% | 98% | 100% | 95.24% | 85.92% | 1.59% | 93.27% | 100% | 98.24% | 80% | 100% | 100% | 0 |
| 26227 | RS Sari Asih Sangiang | 5 | 2025 | 08-07-2025 | 93% | 95% | 100% | 83.33% | 77.08% | 6.3% | 80.81% | 93.29% | 98.4% | 77.94% | 79.45% | 93.88% | 0 |
| 26228 | RS PKU Muhammadiyah Surabaya | 5 | 2025 | 08-06-2025 | 89.36% | 88% | 93.33% | 86.67% | 98% | 4.44% | 55% | 100% | 100% | 28% | 90% | 100% | 0 |
| 26229 | RS Ibu dan Anak Ferina | 5 | 2025 | 06-07-2025 | 77.72% | 100% | 100% | 100% | 84.04% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 26230 | Brawijaya Hospital Tangerang | 5 | 2025 | 01-01-1970 | 87.27% | 98% | 97.25% | 95.83% | 79.03% | 1.1% | 93.06% | 100% | 100% | 78.95% | 99.89% | 100% | 0 |
| 26231 | RS Punten | 5 | 2025 | 06-07-2025 | 83.78% | 97% | 100% | 100% | 90.79% | 0% | 55.08% | 100% | 99.82% | 60.96% | 100% | 100% | 0 |
| 26232 | RS Hermina Periuk Tangerang | 5 | 2025 | 08-07-2025 | 91% | 99% | 100% | 100% | 93.94% | 3.86% | 83.87% | 100% | 100% | 80.65% | 100% | 100% | |
| 26233 | RS Metro Hospitals M. Toha | 5 | 2025 | 06-05-2025 | 99% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 26234 | RS Aqidah | 5 | 2025 | 06-02-2025 | 95.32% | 97% | 98.59% | 100% | 98.01% | 3.12% | 97.9% | 100% | 96.91% | 97.73% | 100% | 100% | 0 |
| 26235 | RS Ibu dan Anak Pusura Tegalsari | 5 | 2025 | - | 98.78% | 100% | 100% | 0% | 100% | 0% | 88.24% | 0% | 97.37% | 0% | 100% | 100% | 0 |
| 26236 | RS Rumah Indonesia Sehat | 5 | 2025 | - | 93.53% | 100% | 100% | 100% | 94.67% | 100% | 98.33% | 100% | 100% | 0% | 100% | 100% | 0 |
| 26237 | RS Mandaya Royal Puri | 5 | 2025 | 01-01-1970 | 90.55% | 89% | 99.5% | 100% | 92.82% | 0% | 74.2% | 93.24% | 99.94% | 100% | 100% | 100% | |
| 26238 | RS Tiara | 5 | 2025 | 01-01-1970 | 98.81% | 99% | 100% | 0% | 91.51% | 0% | 79.32% | 100% | 100% | 78.29% | 100% | 100% | 0 |
| 26239 | RS Ibu dan Anak Karunia Bunda | 5 | 2025 | 08-08-2025 | 92.17% | 90% | 98.91% | 100% | 92.23% | 4% | 86.27% | 100% | 89.01% | 86.67% | 100% | 100% | |
| 26240 | RS Ibu dan Anak Makiyah | 5 | 2025 | 09-05-2025 | 95% | 95% | 100% | 100% | 92% | 5% | 65% | 100% | 88% | 90% | 100% | 100% | |
| 26241 | RS Ibu dan Anak Graha Medika | 5 | 2025 | - | 100% | 100% | 100% | 83.33% | 99.29% | 4.26% | 80.85% | 100% | 86.5% | 100% | 100% | 100% | 0 |
| 26242 | RS Ibu dan Anak Pratiwi | 5 | 2025 | - | 82.5% | 97% | 99.61% | 100% | 97.17% | 0% | 71.79% | 100% | 99.4% | 81.25% | 100% | 100% | 0 |
| 26243 | RS Sari Asih Ciledug | 5 | 2025 | 01-01-1970 | 93.53% | 100% | 99.98% | 100% | 94.51% | 0% | 90.1% | 100% | 97.16% | 88.33% | 99.93% | 90% | 0 |
| 26244 | RS Karang Tengah Medika | 5 | 2025 | 08-05-2025 | 90.53% | 100% | 100% | 83.33% | 98.02% | 0% | 100% | 100% | 93.95% | 100% | 100% | 100% | |
| 26245 | RS Umum Karsa Husada Kota Batu | 5 | 2025 | 01-01-1970 | 85.83% | 97% | 100% | 100% | 98.32% | 0% | 92.96% | 100% | 86.91% | 85.8% | 100% | 100% | 0 |
| 26246 | RS Ibu dan Anak Graha Medika | 5 | 2025 | 01-01-1970 | 100% | 100% | 100% | 83.33% | 99.29% | 4.26% | 80.85% | 100% | 86.5% | 100% | 100% | 100% | 0 |
| 26247 | RS Ibu dan Anak Gebang Medika | 5 | 2025 | 06-07-2025 | 0% | 0% | 100% | 100% | 75.22% | 0% | 54.15% | 100% | 100% | 100% | 100% | 0% | 0 |
| 26248 | RS Umum Daerah Kota Cilegon | 5 | 2025 | 01-01-1970 | 90.43% | 100% | 94.33% | 100% | 71.09% | 2.21% | 73.38% | 98.39% | 91.12% | 81.48% | 92.5% | 100% | 0 |
| 26249 | RS Ibu dan Anak Haji | 5 | 2025 | 01-01-1970 | 96.9% | 100% | 100% | 0% | 93.48% | 0% | 85.71% | 100% | 100% | 0% | 100% | 0% | 0 |
| 26250 | Mayapada Hospital Surabaya | 5 | 2025 | 08-08-2025 | 83.33% | 98% | 84.92% | 0% | 81.54% | 3.82% | 61.79% | 100% | 95.47% | 86.05% | 96.53% | 100% | |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.