Memantau pencapaian standar pelayanan kesehatan melalui kepatuhan pelaporan indikator mutu secara real-time untuk mewujudkan pelayanan rumah sakit yang aman, bermutu, dan berstandar nasional.
Pembaruan Terakhir: 11 Februari 2026
| No | Rumah Sakit | Bulan | Tahun | Tgl Kirim (mm-dd-yyyy) | Indikator Mutu (%) | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kepatuhan Kebersihan Tangan | Kepatuhan Penggunaan APD | Kepatuhan Identifikasi Pasien | Waktu Tanggap Seksio Caesarea Emergensi | Waktu Tunggu Rawat Jalan | Penundaan Operasi Elektif | Kepatuhan Waktu Visite Dokter | Pelaporan Hasil Kritis Laboratorium | Kepatuhan Penggunaan Fornas | Kepatuhan Terhadap Clinical Pathway | Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh | Kecepatan Waktu Tanggap Terhadap Komplain | Kepuasan Pasien | |||||
| 27901 | RS Ibu dan Anak Mutiara Putri | 6 | 2025 | 08-03-2025 | 95.24% | 95% | 100% | 100% | 97.67% | 0% | 91.84% | 100% | 98.05% | 100% | 100% | 100% | 81.25 |
| 27902 | RS Ibu dan Anak Puri Betik Hati | 6 | 2025 | 01-01-1970 | 96.09% | 94% | 99.55% | 100% | 87.31% | 0% | 76.65% | 100% | 88.72% | 100% | 100% | 100% | 97.76 |
| 27903 | RS Jiwa Dharmawangsa | 6 | 2025 | 01-01-1970 | 93.29% | 100% | 100% | 0% | 67.38% | 0% | 96.76% | 0% | 96% | 57.14% | 100% | 100% | 69.72 |
| 27904 | RS Ibu dan Anak Santa Anna | 6 | 2025 | 01-01-1970 | 88.5% | 95% | 100% | 100% | 85.07% | 0% | 50.53% | 100% | 78.22% | 92.71% | 100% | 100% | 0 |
| 27905 | RS Belleza Kedaton Bandar Lampung | 6 | 2025 | 08-11-2025 | 100% | 100% | 84.46% | 100% | 83.97% | 0% | 93.88% | 100% | 84.75% | 79.38% | 97.28% | 79.12% | 85.89 |
| 27906 | RS Azizah | 6 | 2025 | 01-01-1970 | 88% | 92% | 99.7% | 100% | 84.13% | 0% | 75.63% | 100% | 92.67% | 92.31% | 100% | 100% | 84.81 |
| 27907 | RS Hermina Lampung | 6 | 2025 | 01-01-1970 | 90.23% | 95% | 100% | 97.22% | 89.12% | 1.41% | 84.64% | 100% | 98.81% | 75% | 100% | 100% | 9332 |
| 27908 | RS Khusus Kanker MRCCC Siloam Semanggi | 6 | 2025 | 01-01-1970 | 96.77% | 95% | 100% | 0% | 57.9% | 1.63% | 66.83% | 100% | 100% | 84.44% | 100% | 96% | 97 |
| 27909 | RS Budi Medika | 6 | 2025 | 01-01-1970 | 85.5% | 95% | 100% | 0% | 80.57% | 0.72% | 100% | 100% | 87.95% | 80% | 97.96% | 94.74% | 80 |
| 27910 | RS Umum Daerah Ahmad Yani Metro | 6 | 2025 | 01-01-1970 | 97.49% | 96% | 99.7% | 0% | 78.72% | 0% | 92.39% | 99.53% | 94.29% | 98.61% | 100% | 100% | 85.23 |
| 27911 | RS Umum Islam Metro | 6 | 2025 | 08-06-2025 | 99.21% | 96% | 97.14% | 0% | 86.27% | 0% | 96.74% | 100% | 92.76% | 80% | 100% | 100% | 83.68 |
| 27912 | RS Umum Muhammadiyah Metro | 6 | 2025 | 01-01-1970 | 98.05% | 100% | 100% | 0% | 88.14% | 0% | 74.34% | 92.86% | 88.06% | 100% | 100% | 100% | 89.72 |
| 27913 | RS Umum Jakarta | 6 | 2025 | 01-01-1970 | 98.8% | 97% | 99.5% | 0% | 91.3% | 2.7% | 77.13% | 100% | 98.44% | 100% | 94.38% | 100% | 83.73 |
| 27914 | RS Ibu dan Anak Anugerah Medical Center Metro | 6 | 2025 | 01-01-1970 | 99% | 100% | 100% | 100% | 88.5% | 0% | 83.77% | 100% | 99.44% | 100% | 100% | 100% | 77.38 |
| 27915 | RS Umum Permata Hati Metro | 6 | 2025 | 08-10-2025 | 100% | 100% | 99.3% | 100% | 87.41% | 6.25% | 100% | 100% | 100% | 100% | 97.9% | 100% | 286 |
| 27916 | RS Ibu dan Anak Asih Kota Metro | 6 | 2025 | 01-01-1970 | 98.5% | 100% | 100% | 100% | 94.69% | 0% | 100% | 100% | 97.45% | 100% | 100% | 100% | 90 |
| 27917 | RS Mata Lampung Eye Center (LEC) | 6 | 2025 | 08-11-2025 | 93.5% | 96% | 99% | 0% | 91.5% | 0% | 97.5% | 0% | 100% | 100% | 100% | 100% | 200 |
| 27918 | RS Umum Daerah Palmatak | 6 | 2025 | 08-05-2025 | 100% | 100% | 100% | 100% | 100% | 0% | 100% | 100% | 100% | 100% | 100% | 100% | 0 |
| 27919 | RS Umum Daerah Dabo Kabupaten Lingga | 6 | 2025 | 08-10-2025 | 74.39% | 90% | 100% | 100% | 46.78% | 0% | 98.91% | 96% | 98.09% | 0% | 100% | 100% | 80.09 |
| 27920 | Rumkital dr. Midiyato Suratani | 6 | 2025 | 08-01-2025 | 85% | 85% | 100% | 100% | 88.4% | 0.78% | 94.23% | 100% | 11.76% | 80% | 100% | 100% | 89 |
| 27921 | RS Umum Daerah Encik Mariyam | 6 | 2025 | 09-10-2025 | 95.5% | 100% | 100% | 0% | 76.34% | 0% | 98.48% | 100% | 97.1% | 93.48% | 93.75% | 0% | 80.18 |
| 27922 | RS Umum Daerah Bergerak Jemaja | 6 | 2025 | 08-01-2025 | 100% | 100% | 100% | % | 100% | % | 100% | 100% | 83.03% | 80% | 100% | 80% | 80 |
| 27923 | RS Umum Budi Kemuliaan Batam | 6 | 2025 | 01-01-1970 | 98.07% | 98% | 100% | 100% | 97.17% | 0% | 93.07% | 97.37% | 99.95% | 60% | 100% | 100% | 80.41 |
| 27924 | RS Umum Santa Elisabeth Batam | 6 | 2025 | 01-01-1970 | 85.92% | 98% | 100% | 100% | 73.48% | 0.74% | 98.48% | 100% | 97.83% | 68.75% | 100% | 100% | 83.96 |
| 27925 | RS Umum Daerah Kota Tanjung Pinang | 6 | 2025 | 01-01-1970 | 90% | 90% | 100% | 100% | 86.44% | 0% | 92.62% | 100% | 99.91% | 100% | 100% | 100% | 87 |
| 27926 | RS Umum Harapan Bunda Batam | 6 | 2025 | 08-09-2025 | 91.73% | 100% | 100% | 100% | 96.36% | 0% | 73.52% | 98.2% | 70.03% | 80% | 100% | 100% | 76.82 |
| 27927 | RS Siloam Bangka | 6 | 2025 | 01-01-1970 | 95.05% | 100% | 100% | 100% | 54% | 1.71% | 74.39% | 100% | 100% | 0% | 100% | 96.88% | 96 |
| 27928 | RS Umum Charis Medika | 6 | 2025 | 01-01-1970 | 97.5% | 83% | 100% | 77.59% | 95.14% | 100% | 89.53% | 100% | 100% | 100% | 100% | 100% | 89 |
| 27929 | RS Umum Daerah Raja Ahmad Tabib | 6 | 2025 | 01-01-1970 | 85.89% | 100% | 100% | 100% | 57.05% | 0% | 88.75% | 100% | 100% | 90.83% | 100% | 100% | 0 |
| 27930 | RS Umum Graha Hermine | 6 | 2025 | 01-01-1970 | 95% | 100% | 100% | 100% | 86.82% | 0% | 81.34% | 100% | 96.89% | 85.71% | 100% | 88.24% | 96 |
| 27931 | RS Umum Santa Elisabeth Batam Kota | 6 | 2025 | 08-09-2025 | 88.07% | 100% | 100% | 100% | 92.18% | 0% | 99.81% | 100% | 99.81% | 83.33% | 100% | 100% | 86.93 |
| 27932 | RS Ibu dan Anak Griya Medika Batam | 6 | 2025 | 01-01-1970 | 96% | 100% | 100% | 83.33% | 86.39% | 4.35% | 88.36% | 100% | 82.52% | 82.05% | 100% | 100% | 92.8 |
| 27933 | RS Umum Daerah Embung Fatimah Kota Batam | 6 | 2025 | 01-01-1970 | 56.08% | 60% | 100% | 0% | 80% | 8.54% | 94.22% | 100% | 85.82% | 0% | 100% | 100% | 90.01 |
| 27934 | RS Ibu dan Anak Frisdhy Angel | 6 | 2025 | 01-01-1970 | 91.5% | 100% | 100% | 0% | 87.21% | 0% | 90.91% | 100% | 100% | 100% | 100% | 0% | 95 |
| 27935 | RS Umum Soedarsono Darmosoewito | 6 | 2025 | 08-07-2025 | 100% | 100% | 100% | 100% | 86.67% | 0% | 87.79% | 100% | 94.82% | 100% | 100% | 0% | 78 |
| 27936 | RS Umum Awal Bros Batam | 6 | 2025 | 08-04-2025 | 100% | 100% | 100% | 100% | 92.34% | 9.63% | 93.26% | 100% | 99.95% | 100% | 100% | 100% | 99 |
| 27937 | RS Badan Pengusahaan Batam | 6 | 2025 | 01-01-1970 | 86.21% | 100% | 100% | 100% | 100% | 0% | 95.64% | 100% | 93.89% | 95.24% | 100% | 100% | 96.6 |
| 27938 | RS Pratama Bangka Tengah | 6 | 2025 | 01-01-1970 | 73.27% | 83% | 100% | 0% | 99.6% | 0% | 100% | 0% | 88.77% | 100% | 100% | 100% | 0 |
| 27939 | RS Hj. Bunda Halimah | 6 | 2025 | 01-01-1970 | 85% | 90% | 100% | 100% | 80.71% | 0% | 94.59% | 100% | 83.25% | 89.74% | 100% | 100% | 91.84 |
| 27940 | RS Bhayangkara Polda Kep. Bangka Belitung | 6 | 2025 | 08-06-2025 | 100% | 100% | 100% | 0% | 100% | 0% | 100% | 0% | 100% | 100% | 0% | 0% | 100 |
| 27941 | RS Umum Daerah Kab. Bangka Selatan | 6 | 2025 | 08-05-2025 | 96% | 99% | 100% | 100% | 88.93% | 0% | 91.52% | 100% | 93.53% | 90% | 100% | 100% | 88 |
| 27942 | RS Umum Daerah Kriopanting Payung | 6 | 2025 | 01-01-1970 | 92.5% | 99% | 96.15% | 0% | 97.66% | 0% | 94.95% | 100% | 98.64% | 100% | 100% | 100% | 99 |
| 27943 | RS Umum Daerah Muhammad Zein | 6 | 2025 | 08-05-2025 | 73.5% | 100% | 99.4% | 0% | 63.33% | 0% | 100% | 100% | 100% | 85.71% | 100% | 0% | 0 |
| 27944 | RS Santa Elisabeth Sei Lekop | 6 | 2025 | 01-01-1970 | 89.7% | 100% | 98.77% | 83.75% | 90% | 3.53% | 79.69% | 93.94% | 84.75% | 84.71% | 100% | 84% | 84 |
| 27945 | RS Primaya Bhakti Wara | 6 | 2025 | 08-01-2025 | 92.45% | 99% | 100% | 0% | 100% | 0% | 91.15% | 95% | 100% | 73.91% | 72.79% | 100% | 96.98 |
| 27946 | RS Ibu dan Anak Muhaya | 6 | 2025 | 01-01-1970 | 93.5% | 85% | 96% | 88% | 85% | 14% | 92% | 92% | 90% | 88% | 93.33% | 85% | 92 |
| 27947 | RS Umum Daerah Natuna | 6 | 2025 | 01-01-1970 | 89.33% | 95% | 97.83% | 100% | 66.36% | 0% | 92.42% | 100% | 95% | 100% | 66.78% | 100% | 92.93 |
| 27948 | RS Kalbu Intan Medika | 6 | 2025 | 01-01-1970 | 96.78% | 100% | 100% | 0% | 76.47% | 50% | 40% | 0% | 81.31% | 0% | 100% | 100% | 98.98 |
| 27949 | RS Ibu dan Anak Dzakirah | 6 | 2025 | 01-01-1970 | 98% | 100% | 100% | 100% | 97.81% | 0% | 100% | 0% | 100% | 100% | 100% | 0% | 89.91 |
| 27950 | RS Ibu dan Anak Rona | 6 | 2025 | 01-01-1970 | 95.82% | 100% | 100% | 100% | 98.25% | 0% | 100% | 100% | 100% | 100% | 100% | 0% | 77.7 |
Penjelasan singkat berikut bertujuan agar masyarakat umum dapat memahami makna setiap indikator mutu yang digunakan dalam pemantauan pelayanan rumah sakit.
Mengukur kepatuhan tenaga kesehatan dalam melakukan kebersihan tangan (handrub/handwash) sesuai 6 langkah dan 5 momen kebersihan tangan.
Mengukur kepatuhan petugas rumah sakit dalam menggunakan Alat Pelindung Diri (APD) pada kondisi yang terindikasi.
Menilai kepatuhan tenaga kesehatan dalam melakukan identifikasi pasien menggunakan minimal dua identitas sebelum tindakan medis.
Mengukur kecepatan tindakan operasi SC emergensi kategori 1 sejak keputusan operasi hingga insisi dilakukan.
Menilai waktu tunggu pasien rawat jalan sejak pendaftaran hingga dilayani oleh dokter.
Mengukur keterlambatan operasi terjadwal, dinilai baik jika tidak terlambat lebih dari 1 jam dari jadwal.
Menilai kepatuhan dokter dalam melakukan visite pasien rawat inap pada rentang waktu yang ditentukan.
Menilai kecepatan pelaporan hasil laboratorium kritis yang memerlukan tindak lanjut segera.
Menilai kesesuaian obat yang diresepkan dokter dengan Formularium Nasional.
Menilai kesesuaian pelayanan dengan alur klinis pada penyakit prioritas nasional.
Menilai upaya pencegahan risiko jatuh pada pasien rawat inap berisiko tinggi.
Menilai kecepatan rumah sakit dalam menangani keluhan pasien sesuai tingkat prioritas.
Mengukur tingkat kepuasan pasien terhadap 9 unsur pelayanan rumah sakit berdasarkan survei.